Revolutionizing User Experience Jay Sanderson on AI and Digital Transformation at Progress
PayPod: The Payments and Fintech Podcast
Release Date: 09/30/2024
Building a Web3 Entertainment Platform with Playbux's Sarun Vichayabhai
PayPod: The Payments and Fintech Podcast
Episode Topic: In this episode, Sarun Vichayabhai, CEO of Playbux, takes us into the evolving world of the metaverse, blockchain, and Web3 technologies. Sarun shares his expertise on how Playbux seamlessly integrates gaming, e-commerce, and decentralized finance, offering users a revolutionary digital experience. From challenges in metaverse adoption to groundbreaking advancements in NFTs, Sarun explains how his platform is bridging the gap between Web2 and Web3, ensuring accessibility and fun for all users. He also discusses the critical role of AI in shaping personalized user experiences and...
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Building a Web3 Entertainment Platform with Playbux's Sarun Vichayabhai
PayPod: The Payments and Fintech Podcast
Episode Topic: In this episode, Sarun Vichayabhai, CEO of Playbux, takes us into the evolving world of the metaverse, blockchain, and Web3 technologies. Sarun shares his expertise on how Playbux seamlessly integrates gaming, e-commerce, and decentralized finance, offering users a revolutionary digital experience. From challenges in metaverse adoption to groundbreaking advancements in NFTs, Sarun explains how his platform is bridging the gap between Web2 and Web3, ensuring accessibility and fun for all users. He also discusses the critical role of AI in shaping personalized user experiences and...
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Automation, AI, and Leadership with Pairsoft's Matt Cotter
PayPod: The Payments and Fintech Podcast
Episode Topic In this episode of the Pay Pod, Matt Cotter, CEO of PairSoft, discusses the transformative impact of automation and AI on business processes. He delves into how his company is using automation to streamline procurement and accounts payable workflows, eliminating mundane tasks and boosting efficiency. Matt also shares his thoughts on the broader implications of automation and AI, particularly the fears and uncertainties businesses face when integrating these technologies into their operations. He emphasizes how the role of employees will change, with automation freeing them up to...
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Cybersecurity in the Age of AI with SEQURETEK's Anand Naik
PayPod: The Payments and Fintech Podcast
EpisodeTopic In this episode, we delve into the world of cybersecurity with Anand Naik, founder of SEQURETEK. Anand shares his extensive experience working with major companies like IBM, Sun Microsystems, and Symantec, and how he transitioned...
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How Rufei Qian is Changing Cross-Border Payments with Fintech and Digital Wallets
PayPod: The Payments and Fintech Podcast
Episode Topic In this insightful episode, Kevin Rosenquist welcomes , CEO of , a company revolutionizing cross-border payments by bridging the gap between global merchants and Chinese consumers. They explore critical topics like regulatory challenges in entering the Chinese market, adapting to cultural differences, and the evolving trends in consumer behavior. Rufei shares how Chinese consumers have shifted towards local brands and the widespread adoption of digital wallets, contrasting it with Western reliance on credit cards. The discussion highlights the transformative impact of technology...
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Neil Twa on Scaling E-Commerce Amazon FBA Strategies and Sustainable Growth
PayPod: The Payments and Fintech Podcast
Episode Topic Neil Twa, founder and CEO of Voltage Holdings, takes us on a deep dive into the strategies that help entrepreneurs thrive in the competitive Amazon FBA ecosystem. In this episode, Neil shares his 5x5 Product Launch Playbook, a proven methodology that has helped brands scale to six, seven, and even eight figures. From debunking common myths about passive income to revealing how to navigate the intricacies of brand building on Amazon, this conversation is packed with insights for anyone looking to build a sustainable and scalable e-commerce business. Lessons You’ll Learn...
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Fast Payments and Financial Inclusion with The World Bank's Harish Natarajan
PayPod: The Payments and Fintech Podcast
Episode Topic This episode features Harish Natarajan, Practice Manager of Financial Inclusion and Infrastructure at the World Bank, exploring the transformative potential of digital financial services in addressing financial exclusion. Harish highlights the critical role of fast payment systems in modernizing financial infrastructure, fostering interoperability, and reducing barriers to financial access. The discussion also delves into how developing nations are leveraging fintech innovation and regulatory modernization to create inclusive financial systems that empower underserved...
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Legacy System Modernization, AI, and Embedded Finance with Mphasis's Rohit Jayachandran
PayPod: The Payments and Fintech Podcast
Episode Topic In this episode of Pay Pod, Kevin Rosenquist engages in a thought-provoking conversation with Rohit Jayachandran, Senior Vice President at Mphasis, a global leader in digital transformation. With over 21 years of experience at the forefront of innovation, Rohit delves into critical topics like modernizing legacy systems, the transformative power of artificial intelligence, and the evolving landscape of embedded finance. The discussion highlights how businesses can navigate the challenges of digital transformation while maintaining a balance between technological ambition and...
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Automating Document Processing and Building a Team in the Age of AI with Encapture's Will Robinson
PayPod: The Payments and Fintech Podcast
Episode Topic In this episode of PayPod, host Kevin Rosenquist is joined by Will Robinson, CEO of Encapture, to discuss the transformative power of AI in banking and document processing. Encapture’s innovative SaaS platform simplifies how financial institutions extract and process critical loan data. Will shares insights into how automation and machine learning are reducing manual tasks, improving compliance, and enabling teams to focus on strategic work. The conversation also explores the evolving role of AI in enhancing financial sector efficiency, from reducing errors in document...
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Growth Equity Strategy with Portage's Daniel Ballen
PayPod: The Payments and Fintech Podcast
Episode Topic Fintech is at the forefront of global economic transformation, and this episode explores the trends, challenges, and opportunities driving the industry. From AI’s transformative power to the untapped potential of decentralized finance, Daniel Ballen, co-head and partner of Portage Capital Solutions, provides actionable insights into what’s shaping the future of financial services. Discover why legacy systems remain ripe for disruption, how liquidity mismanagement undermines startups, and the critical role of leadership in scaling successful companies. Whether you're a...
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In this episode of Pay Pod, host Kevin Rosenqvist chats with Jay Sanderson, Senior Manager of Digital Experience and Product Marketing at Progress. With over two decades of experience in the tech world, Jay offers deep insights into how businesses can transform their digital experiences to meet evolving user expectations. The conversation dives into how Progress has stayed relevant for 40 years, its role in shaping user interfaces, and the importance of creating seamless digital experiences for customers. Jay also shares his perspective on how artificial intelligence (AI) is transforming the way we interact with technology, with a particular focus on improving user experience (UX) across platforms.
Lessons You’ll Learn
Listeners will walk away with a deeper understanding of the difference between user experience (UX) and digital experience (DX) and why both are critical in today's tech landscape. Jay shares how businesses can leverage AI to create hyper-personalized, intuitive interfaces that streamline customer interactions. You’ll also learn how legacy companies can modernize their systems to stay competitive, and how AI-powered decision-making tools are changing customer service. Whether you're a developer, marketer, or business leader, Jay’s insights will equip you with practical strategies to enhance your company’s digital transformation efforts.
About Our Guest
Jay Sanderson is the Senior Manager of Digital Experience and Product Marketing at Progress, a company that has been at the forefront of database technology and digital transformation for over 40 years. With a background in AI and tech development, Jay has a passion for improving user experiences across various digital platforms. His career has spanned decades of innovations in user interfaces, digital commerce, and application development, and he is particularly interested in how AI can be leveraged to create more personalized and efficient digital experiences. Before joining Progress, Jay worked as a developer, honing his expertise in crafting seamless, intuitive user interactions.
Topics Covered
Throughout this engaging episode, Jay and Kevin discuss a wide range of topics, starting with the history of Progress and its evolution from a database technology company into a leader in digital transformation. They also delve into the crucial role that AI plays in modernizing the digital experience, covering AI chatbots, generative AI, and decision automation. Jay explains the importance of hyper-personalization in UX, providing real-world examples of how businesses can integrate these technologies to create smoother, more effective customer journeys. Finally, they touch on the future of AI in the fintech space, comparing it to revolutionary technologies like the internet and smartphones.