How Facilitation Transforms Teams & Drives Success with Therese Miclot
PayPod: The Payments and Fintech Podcast
Release Date: 03/24/2025
Stablecoin Payroll Replaces Banks for Crypto Startups – Megan Knab
PayPod: The Payments and Fintech Podcast
Episode Topic: Megan Knab, CEO of Franklin Payroll, joins PayPod to talk about the evolution of payroll and payments in a crypto-native world. From overcoming debanking to leveraging programmable payroll, Megan outlines a clear vision for a decentralized financial infrastructure powered by stablecoins and blockchain. Lessons You’ll Learn: How debanking affects legitimate crypto businesses Why stablecoins are key to operational efficiency The role of programmable payroll in a global workforce How AI can simplify and automate U.S. tax logic Why fintech’s future may not include...
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The Tech Behind MoviePass and Government Payouts - Louis Hoch
PayPod: The Payments and Fintech Podcast
Episode Topic: Louis Hoch, CEO of Usio, joins PayPod to discuss the future of payments, including embedded payment solutions, real-time payments, and the intersection of biometrics and AI in transforming the payments landscape. He shares how flexibility, customer-centricity, and innovation will drive the next wave of payment systems. Lessons You’ll Learn: Why embedded payments are revolutionizing commerce The importance of flexibility in payment channels How real-time payments are reshaping transaction dynamics The role of AI and biometrics in future payment security About Our...
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ck AI Value Without Rebuilding Your Stack - Ken Stott
PayPod: The Payments and Fintech Podcast
Episode Topic: Ken Stott, Field CTO at Hasura, joins PayPod to explore how modern fintech leaders can navigate trust, regulation, decentralization, and AI in today’s data landscape. He explains how intelligent agents, semantic layers, and universal data access are shaping the next generation of financial data architecture. Lessons You’ll Learn: Learn why regulators and AI demand the same data semantics, how decentralization shapes real-world data stacks, and how Hasura’s tools help derive value without overhauling systems. About Our Guest: Ken Stott is the Field CTO at Hasura, bringing...
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Modernizing B2B Payments With Virtual Cards – Andrew Jamison
PayPod: The Payments and Fintech Podcast
Episode Topic: , CEO of , joins PayPod to explore the revolution of B2B payments through virtual cards. From legacy system hurdles to modern API solutions, Andrew discusses how businesses can embed smarter, safer, and more efficient payments without a full tech overhaul. Lessons You’ll Learn: Why embedded finance is the future, how virtual cards simplify spend management, the impact of Covid on payment habits, and how AI and APIs are reshaping finance roles and infrastructure. About Our Guest: Andrew Jamison is the CEO and Co-Founder of Extend, a company reimagining the way...
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Fix Customer Onboarding and Stop Revenue Leaks - Srikrishnan Ganesan
PayPod: The Payments and Fintech Podcast
Episode Topic: Srikrishnan Ganesan of Rocketlane joins PayPod to explore how modern fintech companies can stop the bleeding from inefficient operations. From delayed onboarding to inadequate project visibility, Sri unpacks why traditional workflows are no longer enough—and how tools like Rocketlane plus AI-driven automation can give your team a real edge. Lessons You’ll Learn: Why customer onboarding directly impacts revenue and retention How to prevent team burnout with better process management The role of time tracking in financial planning and hiring How AI...
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How to Stop Payment Fraud with Encryption – Ruston Miles
PayPod: The Payments and Fintech Podcast
Episode Topic: of joins PayPod to unravel the real story behind payment data security. From debunking myths around chip card protection to highlighting the need for encryption at the point of interaction, Ruston shares critical insights into why businesses must adopt P2P encryption and tokenization to stay ahead of evolving threats. Lessons You’ll Learn: How to distinguish fraud prevention from data security, the necessity of protecting data at the entry point, why chips don’t equal encryption, and how upcoming technologies like quantum computing and AI are reshaping the threat...
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Gemini AI Fixes Conversion and AOV Problems – Matthew Stafford
PayPod: The Payments and Fintech Podcast
Episode Topic: , Managing Partner at Build Grow Scale, joins PayPod to break down what’s really holding e-commerce stores back from growth—and how conversion rate optimization, rooted in behavioral psychology and powered by AI, is changing the game. Lessons You’ll Learn: Why most CRO fails without psychology, how customer friction kills conversions, and why real-time feedback and simple design build lasting trust. About Our Guest: Matthew Stafford is Managing Partner at Build Grow Scale, an optimization agency focused on maximizing revenue from existing traffic. With a deep...
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Automating Bank Disputes to Build Trust - Fatemeh Nikayin
PayPod: The Payments and Fintech Podcast
Episode Topic: , Co-founder and CEO of , joins PayPod to reveal how AI-powered solutions are transforming how banks manage payment disputes. She shares how building trust, minimizing customer distress, and enabling lightweight innovation are critical for modern fintech success. Lessons You’ll Learn: How protecting customer data unlocks bank adoption, why customer dispute experiences can determine brand loyalty, and why AI needs to be applied differently in regulated industries like finance. About Our Guest: Fatemeh Nikayin is the Co-founder and CEO of Rivero AG, a fintech company...
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Building Real Startups with Purpose – Kanyi Maqubela
PayPod: The Payments and Fintech Podcast
Episode Topic: Kanyi Maqubela, Managing Partner at Kindred Ventures, joins PayPod to discuss how values-led venture capital supports high-impact startups across fintech, climate, and more. Discover how Kindred identifies founders who move fast, think big, and adapt as they scale game-changing ideas into real-world solutions. Lessons You’ll Learn: Why startup success hinges on speed and altitude-shifting, how to think about funding vs. profitability, and the importance of empathetic market insight when serving underrepresented or global communities. About Our Guest: Kanyi Maqubela is the...
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Avoid IRS Surprises with Year-Round Tax Planning Sohail Sadeghi
PayPod: The Payments and Fintech Podcast
Episode Topic: Sohail Sadeghi, founder of Atlantis Tax Group, joins PayPod to explore how business owners, investors, and high-income earners can shift their mindset from tax compliance to tax strategy. Sohail shares his insights on the most common tax mistakes he’s seen, provides guidance on leveraging real estate for tax benefits, and explains how proactive tax planning can save thousands of dollars in the long run. Lessons You’ll Learn: Discover the importance of proactive tax planning throughout the year. Learn the tax deductions and credits specific to your business or industry....
info_outlineEpisode Topic
Effective leadership is more crucial than ever in today’s fast-changing work environment. But what does it truly take to lead with confidence, clarity, and compassion? In this episode of PayPod, we welcome leadership coach and facilitation expert Therese Miclot, who has spent over two decades helping individuals develop the skills to lead with impact. We explore how facilitation plays a key role in leadership, how leaders can cultivate the right mindset, and why mastering communication is essential for team success. Whether you’re managing a remote team, navigating difficult conversations, or striving to improve your influence, this conversation is packed with actionable insights to elevate your leadership skills.
Lessons You’ll Learn
Leadership is more than just managing people—it’s about guiding teams effectively, fostering engagement, and making strategic decisions that drive results. In this episode, you’ll learn how facilitation skills can make you a more effective leader, including active listening, storytelling, and navigating tough discussions. Therese shares why great leadership starts with mindset and how self-awareness can shape the way you interact with your team. We also explore practical ways to enhance meeting dynamics, prevent disengagement, and ensure your team feels heard and valued. Whether you’re leading in a traditional office, hybrid setup, or fully remote environment, these strategies will help you foster a culture of collaboration and accountability.
About Our Guest
Therese Miclot is an executive coach, leadership development expert, and the author of The Facilitation Advantage. With a background in industrial and organizational psychology, she has spent over 20 years working with top executives, helping them master the art of leadership through facilitation techniques. She has led global learning and development initiatives, worked closely with C-suite leaders on succession planning, and helped organizations enhance their team effectiveness. Through her coaching and workshops, she empowers leaders to communicate with confidence, delegate effectively, and create an environment where teams thrive. You can find her insights on leadership and facilitation at TheFacilitationAdvantage.com or follow her on LinkedIn.
Topics Covered
What facilitation really means in leadership and why it’s a critical skill.The impact of mindset on leadership effectiveness and team dynamics.The importance of active listening and how it can transform team engagement.How to run better meetings, avoid disengagement, and encourage meaningful participation.Why storytelling is a powerful tool for influence and communication.The challenges of remote and hybrid leadership and how to adapt for success.How leaders can balance psychological safety with accountability.Practical tips for developing facilitation skills to elevate your leadership.