Danielle Blessing Taylor | Telehealth Creativity In Private Practice | TPOT 135
The Practice of Therapy Podcast with Gordon Brewer
Release Date: 06/29/2020
The Practice of Therapy Podcast with Gordon Brewer
When therapists think about branding, it’s easy to immediately think about logos, fonts, colors, and websites. But your brand is so much more than what your practice looks like online. It is also the feeling people get when they encounter you, the story they associate with you, and ultimately, whether they feel like they can trust you. In this episode of The Practice of Therapy Podcast, I had the pleasure of talking with Ritu Riedweg about personal branding, marketing, and what therapists can do to make their practices easier to find and easier to connect with. Ritu brings an interesting...
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Working with high-risk teens can feel overwhelming, especially when self-harm, suicidal thoughts, emotional dysregulation, or repeated hospitalizations are part of the picture. So how can therapists provide both compassion and structure without letting fear drive the treatment? In this episode, Gordon talks with Katie K. May about working effectively with high-risk teens and their families. Katie shares why validation matters, how therapists can provide strong clinical leadership, and why caregiver involvement is such an important part of the process. They also discuss proactive safety...
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Building rapport isn’t just about helping clients feel comfortable. It can play a major role in whether they trust you, open up, and keep coming back. In this episode, I sit down with Nora Anger, LPC, to talk about building stronger therapeutic relationships in private practice. We discuss what clients really want from their therapists, common reasons they leave therapy, thoughtful self-disclosure, creating safety and trust, and how to balance compassion with challenging clients when they need it. Resources Mentioned In This Episode Meet Nora Anger Nora Anger, MS, LPC, is a...
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What happens to your private practice when you step away? In this episode, Gordon talks with TaVona Denise about what her Private Practice Vitality Report revealed about owner dependency, burnout, delegation, and the systems that keep a practice running. They explore why hiring more staff doesn’t always create more freedom, how to tell if your practice still depends too heavily on you, and the simple 30-day question that can uncover exactly where your systems need work. If you want to build a practice that can grow without requiring you to be involved in every decision, this conversation is...
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A private practice can look successful on the outside and still feel exhausting behind the scenes. Clients are showing up, revenue is coming in, and everything appears to be working, but the owner may still be answering every question, fixing every exception, following up on loose ends, and carrying far too much of the practice in their own head. In this episode, Gordon talks with Lisa Permar about the small, repeated friction points that quietly drain a practice owner’s time, attention, and energy. They explore how everyday tasks around intake, scheduling, billing, documentation, and team...
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Your private practice may look profitable on paper, but does the money actually feel available? In this episode, Gordon talks with Margo Masri, founder of Heartfelt CFO and Tax Services, about the financial decisions that can quietly create cash flow problems for private practice owners. They explore the risks of over-hiring, ignoring taxes, taking on office space too soon, and trying to grow without fully understanding the costs involved. Margo also shares why practice owners need to know what they personally need to live on, build financial systems that can grow with the business, and...
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Have you ever wondered how much easier private practice could feel if you stopped fighting the way your brain works? In this episode, I’m talking with Martin Altman, LPC, about his experience as a therapist with ADHD and how understanding his own neurodivergence helped him find a niche that genuinely fit. We get into the strengths and challenges that can come with ADHD, how Martin stays present with clients, and why building the right systems can make private practice feel a whole lot more sustainable. Martin also shares a really helpful perspective on emotional hijacking and why distraction...
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Therapists are great at taking care of everyone else, but we are not always so good at noticing what the work is doing to us. In this episode, I’m talking with Lindsay Benson about the hidden toll private practice can take on our nervous systems. We get into therapist burnout, the stress that builds up from sitting with difficult stories all day, and the small practices that can help us reset between sessions. Lindsay also shares her experience moving from insurance to private pay, offering therapy intensives, and building a practice that feels more sustainable. This is a great conversation...
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What if the biggest thing holding your private practice back isn't your marketing strategy but your mindset? In this episode, I'm joined by Tyana Tavakol to talk about the beliefs that shape the way we build our practices. We explore scarcity versus abundance, the value of finding your niche, and why trying to appeal to everyone often keeps you from connecting with the clients who need you most. We also dive into building an online practice, creating meaningful professional relationships, and learning to trust your own expertise instead of comparing yourself to everyone else. If you've ever...
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Are you burning out in private practice without realizing it? In this episode of The Practice of Therapy Podcast, Gordon talks with Kristin Oja, DNP, founder of STAT Wellness, about optimizing stress resilience and preventing burnout. Kristin shares a functional medicine perspective on why burnout is not always caused by work alone. Often, it is the buildup of stressors outside of work, including sleep, caffeine, exercise, relationships, technology, self-talk, and lack of recovery. Kristin explains the idea of the “stress bucket” and how even good things, like exercise, intermittent...
info_outlineIn this episode, Danielle Blessing Taylor reveals her creative avenue for telehealth. Before COVID-19, Danielle was already utilizing telehealth services for her clients. So, COVID-19 wasn’t as much of a shock to her therapy business – essentially nothing changed! Danielle describes how subleasing an office can save you loads of money, and she also gives her telehealth tips and tricks. Tune in later as Danielle and I speak about working with couples and high-risk patients virtually.
Meet Danielle Blessing Taylor
Danielle Blessing Taylor is a Licensed Marital and Family Therapist in DC, MD, VA, and PA who has been providing therapy since 2010 and has built her ever-growing private practice which was created in 2015. In addition to specializing in Telehealth, she also specializes in helping individuals, families, and couples to cultivate healthy relationships. She helps people to make sense of their past and create healthy changes for a happier life within themselves and in relationships with others.
Starting Your Private Practice
Danielle uses her EHR as the base for her practice; it is straightforward. It has everything you need like scheduling, billing, and all of that. At first, Danielle started off having an Excel spreadsheet, and her husband would track how much she was making. It just became a headache. Danielle says to set up your LLC or sole proprietorship to keep it separate from your personal stuff. When tax season comes, it’s easier to look at your business credit card and bank statement. Then, write it off from there.
Telehealth Tips
Danielle shows private practice owners how to position the camera at the top of the screen and put their head at the top of the screen. That way, it looks like you’re making more eye contact. If the internet goes out, Danielle encourages therapists to restart their computers and update their browsers. Also, clearing the cache in the browser and updating the actual computer system will help with any audio issues.
Danielle gives a tips and tricks sheet to her clients for the initial set up, which also explains how to troubleshoot if they have issues. Also, think about where you will be practicing therapy virtually. You need to be comfortable at home in a private space, where nobody can hear you. Do not be in a moving car. Danielle says it’s important to know where your clients are. If the client is in a different place, you need to be licensed in that state. Especially in the summer, clients will be on vacation all over the place, and not even realize that it will affect their therapy.
Telehealth Is The New Normal
Gordon was surprised how smooth the transition was for telehealth. However, some clients did not want to do it. Gordon is seeing 1/3rd of his clients online. At first, telehealth can be uncomfortable. Therapists are used to seeing people in person. It’s a little weird not being able to see people from the waist down. So, Danielle has started asking specific questions on her questionnaire. For instance, now, Danielle asks: do you have any physical limitations? Sometimes, you can’t even tell if someone is in a wheelchair when you’re talking online. Telehealth has become second nature for Danielle. Plus, her clients are so open when they are in the comfort of their own home.
Couples’ Work in Telehealth
Knowing your client’s names is essential. You have to keep addressing each person by name because they won’t be able to tell who you are looking at. Couples’ work in telehealth can be challenging. Not being able to move around puts you in an interesting position. A therapist can only get so loud. So, Danielle uses telehealth to her advantage. For instance, she will ask one of the partners to go in the other room and calm down. Having another place to cool down in isn’t something you can usually do in the office.
Higher Risk Clients in Telehealth
Danielle says that higher risk clients need someone in person that they can also see. Someone needs to be monitoring this person, especially if they have severe depression. A few of Danielle’s clients have been suicidal. She cannot call 911 when she is in a different room than them. So, you have to find the right emergency number to call. Plus, it’s essential to have current emergency contact numbers up to date. Seeing an actively suicidal person on telehealth is a liability.
Consent Forms
Danielle built in her telehealth consent form into her other paperwork. There is a separate section on technology and everything else the client needs to know. There is a clause where Danielle encourages them to be sober during therapy sessions. Also, there are crisis numbers in the forms too. Basically, Danielle adds anything a client should know about telehealth into the paperwork she already needs to give out.
Subleasing An Office
Danielle blocks off a week every couple of months and rents the office by the hour. It is the same office every time, as long as they have the same rent situation, Danielle will keep renting out that space. Having the same space every time she speaks with clients helps them feel more comfortable and familiar with telehealth. Plus, it helps have a balance between in-person practice and telehealth. Essentially, Danielle has created a hybrid practice.
Being transparent… Some of the resources below use affiliate links which simply means we receive a commission if you purchase using the links, at no extra cost to you. Thanks for using the links!
Danielle’s Resources
Danielle’s Website
Call Danielle: (202) 759-6107
Email Danielle: DBTaylor@mymfts.com
Resources
TherapyNotes.com - use the coupon code "Gordon" to get 2 months free.
4th of July Brighter Vision Sale
Business Models For Private Practice
G Suite for Therapists | The E-Course (Use Code JUNE2020)
The Session Note Helper System
Free Google G-Suite Hacks Sheet
Join the G-Suite for Therapists Users Group
Money Matters in Private Practice | The Course
Cool Resources
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Meet Gordon Brewer, MEd, LMFT
Gordon is the person behind The Practice of Therapy Podcast & Blog. He is also President and Founder of Kingsport Counseling Associates, PLLC. He is a therapist, consultant, business mentor, trainer, and writer. PLEASE Subscribe to The Practice of Therapy Podcast on iTunes, Stitcher and Google Play. Follow us on Twitter @therapistlearn and Pinterest “Like” us on Facebook