loader from loading.io

BEST OF Telehealth Episodes | TPOT137

The Practice of Therapy Podcast with Gordon Brewer

Release Date: 07/13/2020

Embracing Changes In Your Private Practice | TPOT 155 show art Embracing Changes In Your Private Practice | TPOT 155

The Practice of Therapy Podcast with Gordon Brewer

This episode is all about embracing the changes that 2020 has thrown at us. As we adjust to the new normal, it's time to think about what opportunities we can find. For instance, if you haven't already, maybe it's time to ditch your physical office and go full-time into telehealth. Also, it's time to start thinking about diversifying your income through or . Tune in as I speak about all sorts of ways you can embrace the curveball that is 2020.  Start With Your Why What are your priorities? Why do you want to be in practice? Why do you want to do the things that you do? This year we...

info_outline
Faith Dulin | Setting Boundaries And Working With Difficult Clients | TPOT 154 show art Faith Dulin | Setting Boundaries And Working With Difficult Clients | TPOT 154

The Practice of Therapy Podcast with Gordon Brewer

In this episode, Faith Dulin and I talk about her experiences as a new therapist and working on boundaries with people. As therapists, we like to be accommodating. However, people-pleasing will take a toll over an extended period of time. One way that Faith works on her boundaries is by seeing her own therapist. Plus, we talk about working with clients who are challenging to engage with, and we give tips on building rapport with clients upfront. Meet Faith Dulin I moved to Charlotte from the West Coast 20+ years ago. I have a military background and worked uptown in corporate America before...

info_outline
Kathryn Esquer | Connecting With Other Therapists During The Pandemic | TPOT 153 show art Kathryn Esquer | Connecting With Other Therapists During The Pandemic | TPOT 153

The Practice of Therapy Podcast with Gordon Brewer

As a telehealth therapist, do you ever feel alone? My guest, Kathryn Esquer, knows exactly what this feels like. She misses the daily interactions with fellow mental health professionals. That’s why Kathryn created the , an organization for the next generation of therapists in private practice. Tune in as Kathryn speaks about how she created a community, politics in the therapy room, and the benefits of finding your network.  Meet Kathryn Esquer Kathryn Esquer is a Clinical Psychologist and MBA graduate. She currently works in her rural hometown in central Pennsylvania providing...

info_outline
How Great Clinicians Fail; Reverse Interview with Julie Herres | TPOT 152 show art How Great Clinicians Fail; Reverse Interview with Julie Herres | TPOT 152

The Practice of Therapy Podcast with Gordon Brewer

In this episode, Julie Herres interviews Gordon about how great clinicians can fail. First, clinicians can fail when they don’t know their numbers. It’s critical to understand the profit and loss of your business. Another significant mistake clinicians make is not charging enough for their sessions. A therapist must understand how their money mindset is holding them back from making enough money to run a private practice. Plus, we talk about the importance of having six months of income saved for emergencies, how to avoid debt, and why you need to stop bootstrapping. Meet Julie Herres...

info_outline
Danielle Branche | Navigating Perfectionistic Beliefs in Private Practice | TPOT 151 show art Danielle Branche | Navigating Perfectionistic Beliefs in Private Practice | TPOT 151

The Practice of Therapy Podcast with Gordon Brewer

In this episode, Danielle Branche joins the show. She talks about navigating perfectionistic beliefs when it came time to create her private practice. After loads of therapy, Danielle finally came to terms with the idea that a perfect private practice simply isn’t possible. Also, Danielle speaks about the transition from private practice to group practice. Plus, we talk about overcoming shame, the black lives matter movement, and the importance of boundaries. Meet Danielle Branche If you ask any therapist why they were drawn to this profession, most of them would answer with, "I wanted...

info_outline
Danielle Branche | Navigating Perfectionistic Beliefs in Private Practice | TPOT 151 show art Danielle Branche | Navigating Perfectionistic Beliefs in Private Practice | TPOT 151

The Practice of Therapy Podcast with Gordon Brewer

In this episode, Danielle Branche joins the show. She talks about navigating perfectionistic beliefs when it came time to create her private practice. After loads of therapy, Danielle finally came to terms with the idea that a perfect private practice simply isn’t possible. Also, Danielle speaks about the transition from private practice to group practice. Plus, we talk about overcoming shame, the black lives matter movement, and the importance of boundaries. Meet Danielle Branche If you ask any therapist why they were drawn to this profession, most of them would answer with, "I wanted...

info_outline
Linda Sanderville | Liberating Your Identity In Private Practice | TPOT 150 show art Linda Sanderville | Liberating Your Identity In Private Practice | TPOT 150

The Practice of Therapy Podcast with Gordon Brewer

In this episode, Linda Sanderville explains how she wants to shift generational poverty – it’s all about a money mindset shift. We talk about navigating our mindset blocks when it comes to having a thriving private practice. Also, Linda reveals what it takes to create a practice that fits your lifestyle, including why you should never feel guilty for raising your fees. Lastly, Linda speaks about how she found her liberated identity and gives her thoughts on the #BlackLivesMatter movement. Meet Linda Sanderville Ready to receive greater abundance in your private practice? Without guilt,...

info_outline
Elizabeth Broyhill Morris | Creating Hope And Resilience | TPOT 149 show art Elizabeth Broyhill Morris | Creating Hope And Resilience | TPOT 149

The Practice of Therapy Podcast with Gordon Brewer

In this episode, Elizabeth Broyhill Morris, the Founder of Living Hope, joins the show. We talk about the difference between hope and expectation. When we expect something to happen, we are relying on external factors. When we hope, we understand that our life is in our own control. Then, Elizabeth reveals the eight practices you can utilize to sustain hope - Surrender, Stillness, Grief, Honesty, Curiosity, Forgiveness, Resilience, and Joy. Stay tuned as Elizabeth dives into how to put these actions into place to start your journey to joy. Meet Elizabeth Broyhill Morris Elizabeth Broyhill...

info_outline
Veronica Cisneros | Unapologetic Self-Care In Private Practice | TPOT 148 show art Veronica Cisneros | Unapologetic Self-Care In Private Practice | TPOT 148

The Practice of Therapy Podcast with Gordon Brewer

Veronica Cisneros joins the show to talk about how therapists can start empowering their personal and professional lives. Most likely, you lack vulnerability. Veronica says it’s time you started taking care of yourself and engage in the hobbies that spark your joy and fire your passions. Think about the life that you want to live in. How are you currently pursuing it? Well, it’s time to start permitting yourself to do the things that you want to do. Plus, don’t be afraid to ask for help when you need

info_outline
Alison Pidgeon | Being A Group Practice Boss | TPOT 147 show art Alison Pidgeon | Being A Group Practice Boss | TPOT 147

The Practice of Therapy Podcast with Gordon Brewer

In this episode, Alison explains what it is like to run a group practice, like a boss! Alison is into tracking data; she likes to make her decisions based on numbers. You’ll hear loads of tips about having a group practice. For instance, don’t wait to delegate for when you’re stressed out and on the verge of burn out – it’s probably time to delegate today! Stay tuned as Alison explains how she finds the best clinicians for her practice and the ways that she compensates her staff.

info_outline
 
More Episodes

In this Best Of Telehealth episode, we feature four previous guests who know about running a successful virtual private practice. You will hear from Clay Cockrell, Jonathan Van Viegen, Jeremy Zug, and Danielle Blessing Taylor. The four speak about various topics like the importance of having a website and how to work with clients internationally. Plus, they give tips and tricks on making your virtual private practice run smoothly. As COVID is still among us, now is the time to think about how we will continue to serve clients virtually.

Meet Clay Cockrell

Clay Cockrell, LCSW is a therapist based in New York City and is the founder of several counseling oriented endeavors. Most recently he is the founder of Onlinecounselling.com – a listing directory with the mission of helping clients all over the world to find the therapist or life coach that will best meet their needs.  The site also works through their educational resources and podcasts to help counselors work online in an ethical, responsible, and legal manner.  A majority of proceeds from the site are donated to non-profit arts. Clay started his career as the creator of Walk and Talk Therapy (www.walkandtalk.com).

Where Are You Licensed?

The first question therapists will have licensure. Who can you work with? Back in the day, there weren’t a lot of regulations. People will think if you’re sitting in New York, then the therapy is happening in New York. However, that’s not how it works. The only thing that matters is where your client is sitting. Is your client sitting in Nebraska? Then that’s where you need to be licensed.

Can You Work With Clients Internationally?

There is a caveat. What about people outside of the United States? There is a massive mental health need all over the world. It would be best if you did some investigation on this. Think about your ethics and the different regulations around the globe. With the exception of Canada, no countries regulate virtual therapy. Clay says that he has clients all over the world. It’s a personal choice. Clay has the ability to work with people who need his services; therefore, he works internationally.

You Need a Website and Advertising

Your private practice needs a website. On that website, you will need to explain that you provide this service. Make sure it’s on your homepage. Plus, make sure you have another page about online therapy. On this page, make sure you describe the benefits of online therapy. Advertising is also essential. You can have your ad only show in a specific area. That way, people who are looking for you will find you. Find out where your target audience is and advertise to them. This is where the importance of having a niche comes in. Make sure you know who your ideal client is!

Meet Jonathan Van Viegen

Husband, Father of 2, Marriage and Family Therapist, Entrepreneur, and Coach, Jonathan Van Viegen, MA, MFT, CCC is the Founder and CEO of the Online Therapist Academy.

Jonathan helps therapists all over the world attract new clients and build thriving online practices so they can do more of what they love to do while serving their clients with passion, integrity, and authenticity.
 
Jonathan built a successful therapy practice in Canada before selling it all to travel full-time with my family. After transforming his struggling online practice into a 6-figure business, he decided to help other therapists do the same. His therapy website is: https://jonathanvanviegen.com/
 
The Do’s of Online Therapy
  • DO your research. Make sure you have the proper licenses to practice.
  • DO have a goal in mind. You can be both a coach and a therapist if that’s your plan!
  • DO protect your license. Make sure you operate under the necessary authority. 
  • DO take action. Put one foot in front of the other. You can pay for mentorship – it will be a journey.
  • DO be consistent. Regardless of how you build your practice, get your momentum.

“Success is going from failure to failure without losing your enthusiasm.” -Winston Churchill 

Getting Momentum Online

It took about twelve months for Jonathan to get momentum. Jonathan learned everything himself using webinars and training. Today, Jonathan has three sales calls. People show up to book calls with Jonathan; he doesn’t have to go out and find people. It took a lot of work and effort. If it were too easy, then everyone would do it.

Online Coaching vs. Online Therapy

With therapy, your client will come to you with the content. With coaching, we go to our clients with the content. We are teaching them skills that will help with their daily lives. We aren’t supposed to label our clients – why are we labeling how we assist them? Psychotherapy isn’t the be-all and end-all intervention for our clients. We can offer people coaching or therapy – you do not need to mix the two. There is no reason that we can’t provide both.

Meet Jeremy Zug

Jeremy grew up in the Pacific Northwest where he discovered his passion for people. He decided to go to college in Chicago to further develop his skills working with people and pursue a degree in counseling. While in Chicago he worked for a group practice as a practice biller and marketing manager. This initiated his desire to pursue learning about the business of private practice, particularly medical billing. He now lives in Michigan with his wife of 3 years. They both are pursuing their passion for helping helpers maintain sustainable and compliant billing practices. In his free time, Jeremy loves reading, fishing, biking, hiking, and camping.

Telehealth Claims

How can you determine whether your patient’s copay will be waived? There are some excellent resources, but the best way to do that right now is to call the insurance companies. You’re going to want to say: is telemental health covered on an outpatient basis for this patient? Then, give them the insurance information and the date of birth because that will lead the provider representative to tell you what they have. What we’re seeing as a trend is if the patient had telehealth benefits into their benefits before COVID-19, they are covered at one-hundred percent. If they didn’t have those benefits, the patients still have copays and deductibles applying through this time. It’s confusing for many people, but as providers, we can do the best job we can by being as clear as possible. We want to be as transparent as possible with that.

Telehealth is the New Normal

Providers can do a good job as far as lobbying with their government officials on telehealth being the new normal. Telemedicine is effective, and you can reach more people. Jeremy knows that insurance companies often get a bad rep, but this has been an enormous agenda item for them for a long time. Please send a letter to your governor, your senator, and congress members to push for it. Telehealth can also make the lives of the private practice owner easier too. Telehealth will make it more convenient to choose your hours, and therapists can even be available for clients who are overseas. 

Meet Danielle Blessing Taylor

Danielle Blessing Taylor is a Licensed Marital and Family Therapist in DC, MD, VA, and PA who has been providing therapy since 2010 and has built her ever-growing private practice which was created in 2015. In addition to specializing in Telehealth, she also specializes in helping individuals, families, and couples to cultivate healthy relationships. She helps people to make sense of their past and create healthy changes for a happier life within themselves and in relationships with others.

Telehealth Tips

Danielle shows private practice owners how to position the camera at the top of the screen and put their head at the top of the screen. That way, it looks like you’re making more eye contact. If the internet goes out, Danielle encourages therapists to restart their computers and update their browsers. Also, clearing the cache in the browser and updating the actual computer system will help with any audio issues.

Danielle gives a tips and tricks sheet to her clients for the initial set up, which also explains how to troubleshoot if they have issues. Also, think about where you will be practicing therapy virtually. You need to be comfortable at home in a private space, where nobody can hear you. Do not be in a moving car. Danielle says it’s important to know where your clients are. If the client is in a different place, you need to be licensed in that state. Especially in the summer, clients will be on vacation all over the place, and not even realize that it will affect their therapy.

Telehealth Is The New Normal

Gordon was surprised how smooth the transition was for telehealth. However, some clients did not want to do it. Gordon is seeing 1/3rd of his clients online. At first, telehealth can be uncomfortable. Therapists are used to seeing people in person. It’s a little weird not being able to see people from the waist down. So, Danielle has started asking specific questions on her questionnaire. For instance, now, Danielle asks: do you have any physical limitations? Sometimes, you can’t even tell if someone is in a wheelchair when you’re talking online. Telehealth has become second nature for Danielle. Plus, her clients are so open when they are in the comfort of their own home.

 

Being transparent… Some of the resources below use affiliate links which simply means we receive a commission if you purchase using the links, at no extra cost to you. Thanks for using the links!

Clay’s Resources

Clay Cockrell | Providing Your Services in Unconventional Ways | TPOT 008

Sign-up for the Online Counseling Directory

Listen to Clay’s Podcast

Jonathan’s Resources

Jonathan Van Viegen | Working Abroad As An Online Therapist and Coach | TPOT 117

Jonathan’s Website

Jonathan’s Facebook

Schedule Your Strategy Session with Jonathan 

Jeremy’s Resources

Jeremy Zug | Telehealth and Insurance Best Practices | TPOT 129

Jeremy Zug | Solutions To Insurance Credentialing & Insurance Billing In Private Practice | TPOT Podcast 052

Practice Solutions

Practice Solutions on Facebook

Practice Solutions on LinkedIn

Danielle’s Resources

Danielle Blessing Taylor | Telehealth Creativity In Private Practice | TPOT 135

Danielle’s Website

Call Danielle: (202) 759-6107

Email Danielle: DBTaylor@mymfts.com

Resources

TherapyNotes.com - Use the coupon code "GORDON" and get 2 months free.

The Session Note Helper System

Free Google G-Suite Hacks Sheet

Join the G-Suite for Therapists Users Group

Money Matters in Private Practice | The Course

Cool Resources

Be a Podcast Guest

Follow @TPOTpodcast on Instagram

Meet Gordon Brewer, MEd, LMFT