Kasey Compton | Fix This First In Your Private Practice | TPOT 167

Business ownership can be challenging, but it's not that different than treating patients. Your business is like a patient, and Fix This Next for Healthcare Providers by Kasey Compton will teach you to treat it that way. We talk all about the inspiration behind this book and why Kasey thinks healthcare providers are the best suited for entrepreneurship. Plus, we dive into everything you need to fix in your private practice and how to finally get closer to professional goals while building a strong foundation. 

Meet Kasey Compton

Kasey built a million-dollar practice with over seventy-five staff members in less than two years from the ground up. She is the President/CEO of Mindsight Behavioral Group with multiple offices located in Kentucky.  Kasey says, “it definitely wasn’t easy but I learned a lot scaling a practice”. She is now in year three and her business with basically running itself; largely due to the systems and processes we put into place.

Now, Kasey is a behavioral group consultant (www.consultwithkc.com) and author that helps practices avoid mistakes by cleaning up their systems, implementing better processes, and understanding what to do with their money. Kasey says, “ I take so much pride in my own practice and now I feel honored to help others grow too.”

About Fix This Next 

When Fix This Next: Make the Vital Change That Will Level Up Your Business came out; Kasey loved it! It is based on Maslow's hierarchy of needs. Well, our private practices have tons of needs. We can't act like a firefighter in private practice. Every time our business has a problem, we need a system for addressing the issues rather than just willy nilly solving things. When Kasey read that book, she thought this was meant for mental health. Kasey knew that mental health professionals needed something similar. After talking to so many other practice owners, Kasey learned that they loved the book. However, something was missing – they didn't know how to apply those principles to their private practice. Kasey knew that it was just something she had to fix; she felt like she was responsible for writing this book.

Treat Your Business Like You Treat Your Patients 

In many ways, private practice consultants have a responsibility to help people feel confident in the way that they're spending their time and feel like they don't need an MBA to run a therapy practice. Throughout Kasey's book, that's a running theme that therapists, in her opinion, are better-suited business owners than anybody else out there. She truly believes that our businesses are much like our patients. If we treat our businesses like we treat our patients, everything becomes much smoother, and everything becomes much more efficient. Overall, we will have better outcomes. So, that is what Kasey teaches in Fix This Next for Healthcare Providers is how to treat your business like you do your patients.

How To Assess Your Business

One of Kasey's strategies within Fix This Next for Healthcare Providers is all about assessing your business. Basically, you would do a diagnostic assessment of a client or a patient. Kasey teaches therapists how to evaluate the business in the same way. There are three foundational levels in your business, which are sales, profit, and order. We have core needs within each of those levels. Next, we ask ourselves the fifteen questions in the book. Based on that simple assessment, we're able to determine what our business's biggest priority is and where we should start.

If you have a client coming in to see you, and they're having panic attacks. What you're going to do first is you're going to gather information. We're going to ask them all these questions to try to determine what is at the core. Panic and anxiety are a direct result of fear. So, fear is just manifesting itself into anxiety and then ultimately into a panic attack. What we have to do is identify the fear and treat that. This method is exactly how we get back our time, and that's how we make our business better. It will help us reach more confidence in our decisions and what we decide to work on by fixing the core of our issues.

Fixing Your Level of Sales 

One of the most significant issues for practices is having too many clients and not enough clinicians. Of course, there will be issues with this because you cannot serve the clients in your practice properly. While on the other hand, some practices have too many clinicians and not enough clients. The foundational level of sales is sort of like the bloodline for the practice. It's the creation of cash; if we don't have sales, we can't have a business. Sales will be the most critical thing to look at in your business. Tune in as we dive into all the other aspects of your business that need to be fixed. 

Being transparent… Some of the resources below use affiliate links which simply means we receive a commission if you purchase using the links, at no extra cost to you. Thanks for using the links!

Kasey Compton's Resources

Kasey’s Website

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Kasey on TPOT 47

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Gordon is the person behind The Practice of Therapy Podcast & Blog. He is also President and Founder of Kingsport Counseling Associates, PLLC. He is a therapist, consultant, business mentor, trainer, and writer. PLEASE Subscribe to The Practice of Therapy Podcast wherever you listen to it. Follow us on Twitter @therapistlearn, and Pinterest, “Like” us on Facebook.