EP 43: The Journey from Executive Assistant to CEO feat. Dominique Stumpf, CEO of National Pest Management Association (NPMA)
The Journey Podcast - Navigating Pest Control & Business
Release Date: 06/22/2023
EP 62: Scaling Pest-End, From $5M to $15M in 4 Years: Feat. Adam & Courtney Carace
The Journey Podcast - Navigating Pest Control & Business
In this episode of the Journey Podcast, Rusty speaks with Adam and Courtney Carace, the husband-and-wife duo behind Pest-End, a pest control company that has seen significant growth in recent years. They share their journey from starting in the family business, to acquiring it, and scaling it to new heights. The conversation covers their experiences with leadership transitions, the importance of core values, and their ambitious goal of reaching $30 million in revenue by 2030. They also provide valuable insights and advice for aspiring entrepreneurs in the pest control industry and beyond. 📺...
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EP 61: Financial KPIs Explained: Feat Seth Garber w/ FRAXN & Pest Daily
The Journey Podcast - Navigating Pest Control & Business
In this conversation, Rusty Prewett and Seth Garber discuss the evolution of the pest control industry, emphasizing the importance of financial literacy, key performance indicators (KPIs), and effective pricing strategies. Seth shares his journey from corporate sales to becoming a successful entrepreneur in pest control, highlighting the creation of FRAXN, a financial solution tailored for the industry. The discussion covers the significance of understanding profit and loss statements, the psychology behind pricing increases, and the valuation of pest control businesses. Listeners are...
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EP 60: 4 Steps to Leading Change - Feat Ryan Tate (Part 2)
The Journey Podcast - Navigating Pest Control & Business
🎙️EP 60: 4 Steps to Leading Change - Feat Ryan Tate, Rogue Pest Solutions (Part 2) In this conversation, Rusty Prewett and Ryan Tate discuss the critical aspects of leading change in various contexts, emphasizing the importance of changing perspectives on change, discerning specific needs for change, obsessing over the 'why' before the 'what', and being bold in implementing changes. They explore the challenges leaders face in managing change and the necessity of fostering a culture that embraces growth and improvement. The discussion also highlights the significance of effective...
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EP 59: 6 Steps to Leading & Empowering Your Team - Feat Ryan Tate (Part 1)
The Journey Podcast - Navigating Pest Control & Business
🎙️EP 59: 6 Steps to Leading & Empowering Your Team - Feat Ryan Tate, Rogue Pest Solutions In this conversation, Rusty Prewett and Ryan Tate discuss the importance of leadership development, sharing insights from a recent leadership event they attended. They explore the challenges of balancing day-to-day operations with personal growth, the significance of investing time in leadership, and the steps to effectively train and empower team members. The discussion emphasizes the need for modeling behavior, choosing the right people, and creating a culture of feedback and trust within...
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EP 58: Leading Locally: From Insurance to Insects - Rusty Prewett on Embracing Challenges
The Journey Podcast - Navigating Pest Control & Business
🎙️In this episode, join Rusty as he's interviewed by Kristen Reeder on the podcast, 'Leading Locally: A Podcast by Leadership Lee County'. Rusty is an alumni of the Leadership Lee County program and was a guest on LLC's newly launched podcast, which offers listeners insightful discussions on leadership, community impact, and local initiatives. Leading Locally: A Podcast by Leadership Lee County (ep 4) From Insurance to Insects: Rusty Prewett on Embracing Challenges Rusty Prewett knows what it means to pivot with purpose. After nearly 15 years in the insurance world, he...
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EP 57: Revolutionizing Pest Control Communication - feat. Raymond Kidwell, Voice for Pest
The Journey Podcast - Navigating Pest Control & Business
In this conversation, Rusty interviews Raymond Kidwell from Voice for Pest, discussing the evolution of phone systems in the pest control industry, the integration of AI and intelligent call routing, and the importance of data-driven decision-making. They explore how technology can enhance customer service, the role of bots in handling calls, and the need for specialization in call handling to improve efficiency. The discussion emphasizes the critical nature of communication in pest control and how leveraging technology can lead to better customer experiences and business outcomes. In this...
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EP 56: The ACOR Principle – A Simple Framework to Attract, Convert, Optimize, and Retain Customers
The Journey Podcast - Navigating Pest Control & Business
EP 56: The ACOR Principle – A Simple Framework to Attract, Convert, Optimize, and Retain Customers for Business Growth Watch the full video, with illustrations, on Youtube: Welcome back to The Journey! In this episode, Rusty dives into a powerful business principle he learned during his insurance career—the ACOR Principle (Attract, Convert, Optimize, Retain). Rusty breaks down this simple yet transformative framework that applies to any business, from pest control to restaurants, and shows how it can drive sustainable growth. Using real-world examples and a hand-drawn visual (check...
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EP 55: PEACO Fest 2025 – A Sneak Peak of Prewett Pest's Annual Company Kickoff
The Journey Podcast - Navigating Pest Control & Business
EP 55: PEACO Fest 2025 – A Sneak Peak of Prewett Pest's Annual Company Kickoff Welcome back to The Journey! In this episode, Rusty and the PPC team recap PEACO Fest 2025, their annual company-wide event designed to energize, educate, and engage their entire team. Rusty, Brittney (Director of HR), Mike (East Alabama Service Center Leader), and Danny (Service Team Leader) share highlights, insights, and practical advice from this impactful event. From detailed logistics and planning tips to competitive team-building activities, guest speakers, and celebrating employee achievements, this...
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EP 54: From Side Hustle to Scaling – How Magic City Pest Control Built a Multi-Million Dollar Business
The Journey Podcast - Navigating Pest Control & Business
EP 54: From Side Hustle to Scaling – How Magic City Pest Control Built a Multi-Million Dollar Business Welcome back to The Journey! In this episode, Rusty Prewett sits down with Kenzie Prosch, owner of Magic City Pest Control, to discuss his unexpected path into the pest control industry and how he built a thriving business from the ground up. Kenzie shares how a broken-down car led him into pest control, his experience bootstrapping the company with just $100, and the strategic moves that helped him scale to $2.5M in revenue. From door-to-door sales to leveraging Facebook marketing and...
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EP 53: Visit With EOS Implementer, David King, After PPC's 2 Day Annual Planning
The Journey Podcast - Navigating Pest Control & Business
EP 53: Visit With EOS Implementer, David King, After PPC's 2 Day Annual Planning Welcome back to The Journey! In this episode, Rusty Prewett sits down with David King, an EOS Implementer, to break down the Entrepreneurial Operating System (EOS) and how it has transformed Rusty’s business over the past three years. From quarterly planning to accountability charts, they discuss what it takes to implement EOS effectively and how it helps businesses scale while maintaining clarity, accountability, and simplicity. If you've been considering EOS or need a refresher on how to get back on track,...
info_outlineDominique Stumpf’s journey to becoming CEO of the National Pest Management Association (NPMA) is characterized by seizing opportunities, embracing challenges, and constantly learning and growing along the way. Stumpf joined the NPCA, now known as NPMA, in 1997, and within just two months she found herself sitting at the management table and actively involved in shaping the association's direction. This early involvement marked the beginning of her path within the organization. 25 years later, Stumpf and NPMA have continued to make a significant impact on the pest control industry, and we’re excited to share her journey with you today. Additional topics include workforce development, programming & educational content offered through NPMA, the future of pest control, and MORE!
NPMA, a non-profit with more than 7,000 members, was established in 1933 to support the pest management industry’s commitment to the protection of public health, food and property, reflected in the continuing education of industry professionals and the dissemination of information to homeowners and businesses. Visit www.npmapestworld.org for more information.