EP 58: Leading Locally: From Insurance to Insects - Rusty Prewett on Embracing Challenges
The Journey Podcast - Navigating Pest Control & Business
🎙️In this episode, join Rusty as he's interviewed by Kristen Reeder on the podcast, 'Leading Locally: A Podcast by Leadership Lee County'. Rusty is an alumni of the Leadership Lee County program and was a guest on LLC's newly launched podcast, which offers listeners insightful discussions on leadership, community impact, and local initiatives. Leading Locally: A Podcast by Leadership Lee County (ep 4) From Insurance to Insects: Rusty Prewett on Embracing Challenges Rusty Prewett knows what it means to pivot with purpose. After nearly 15 years in the insurance world, he...
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EP 57: Revolutionizing Pest Control Communication - feat. Raymond Kidwell, Voice for Pest
The Journey Podcast - Navigating Pest Control & Business
In this conversation, Rusty interviews Raymond Kidwell from Voice for Pest, discussing the evolution of phone systems in the pest control industry, the integration of AI and intelligent call routing, and the importance of data-driven decision-making. They explore how technology can enhance customer service, the role of bots in handling calls, and the need for specialization in call handling to improve efficiency. The discussion emphasizes the critical nature of communication in pest control and how leveraging technology can lead to better customer experiences and business outcomes. In this...
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EP 56: The ACOR Principle – A Simple Framework to Attract, Convert, Optimize, and Retain Customers
The Journey Podcast - Navigating Pest Control & Business
EP 56: The ACOR Principle – A Simple Framework to Attract, Convert, Optimize, and Retain Customers for Business Growth Watch the full video, with illustrations, on Youtube: Welcome back to The Journey! In this episode, Rusty dives into a powerful business principle he learned during his insurance career—the ACOR Principle (Attract, Convert, Optimize, Retain). Rusty breaks down this simple yet transformative framework that applies to any business, from pest control to restaurants, and shows how it can drive sustainable growth. Using real-world examples and a hand-drawn visual (check...
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EP 55: PEACO Fest 2025 – A Sneak Peak of Prewett Pest's Annual Company Kickoff
The Journey Podcast - Navigating Pest Control & Business
EP 55: PEACO Fest 2025 – A Sneak Peak of Prewett Pest's Annual Company Kickoff Welcome back to The Journey! In this episode, Rusty and the PPC team recap PEACO Fest 2025, their annual company-wide event designed to energize, educate, and engage their entire team. Rusty, Brittney (Director of HR), Mike (East Alabama Service Center Leader), and Danny (Service Team Leader) share highlights, insights, and practical advice from this impactful event. From detailed logistics and planning tips to competitive team-building activities, guest speakers, and celebrating employee achievements, this...
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EP 54: From Side Hustle to Scaling – How Magic City Pest Control Built a Multi-Million Dollar Business
The Journey Podcast - Navigating Pest Control & Business
EP 54: From Side Hustle to Scaling – How Magic City Pest Control Built a Multi-Million Dollar Business Welcome back to The Journey! In this episode, Rusty Prewett sits down with Kenzie Prosch, owner of Magic City Pest Control, to discuss his unexpected path into the pest control industry and how he built a thriving business from the ground up. Kenzie shares how a broken-down car led him into pest control, his experience bootstrapping the company with just $100, and the strategic moves that helped him scale to $2.5M in revenue. From door-to-door sales to leveraging Facebook marketing and...
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EP 53: Visit With EOS Implementer, David King, After PPC's 2 Day Annual Planning
The Journey Podcast - Navigating Pest Control & Business
EP 53: Visit With EOS Implementer, David King, After PPC's 2 Day Annual Planning Welcome back to The Journey! In this episode, Rusty Prewett sits down with David King, an EOS Implementer, to break down the Entrepreneurial Operating System (EOS) and how it has transformed Rusty’s business over the past three years. From quarterly planning to accountability charts, they discuss what it takes to implement EOS effectively and how it helps businesses scale while maintaining clarity, accountability, and simplicity. If you've been considering EOS or need a refresher on how to get back on track,...
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EP 52: Reflections and Resilience: Lessons from 2024 (Part 2)
The Journey Podcast - Navigating Pest Control & Business
EP 52: Reflections and Resilience: Lessons from 2024 (Part 2) Welcome back to The Journey! In this episode, Rusty Prewett continues his deep dive into 2024, sharing both the hard-fought wins and the unexpected challenges that shaped his company’s trajectory. If you missed part one, go back and catch up on the goals and benchmarks set for the year. Now, in part two, Rusty takes you behind the scenes of what it really took to grow a pest control business—from hiring key players to overcoming financial roadblocks. Key topics covered: Celebrating Wins: The first-ever PEACO Awards trip, hiring...
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EP 51: Reflections and Resilience: Lessons from 2024 (Part 1)
The Journey Podcast - Navigating Pest Control & Business
EP 51: Reflections and Resilience: Lessons from 2024 (Part 1) Welcome back to The Journey: Navigating Pest Control and Business! In this exciting episode, Rusty Prewett reflects on a whirlwind 2024 and kicks off 2025 with fresh goals and lessons learned. Join Rusty as he shares insights from a year full of challenges and triumphs, including: Achieving $1.8 million in new sales and lessons from ambitious targets. Growing the company to $3.7 million in revenue and expanding operations. Hiring and onboarding a stellar team while fine-tuning processes. Successfully entering a new market with a...
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EP 50: Driving Culture & Building Vision- Speech at the West Alabama SHRM Conference 2024
The Journey Podcast - Navigating Pest Control & Business
In this special episode, we feature Rusty's keynote speech at the 2024 West Alabama SHRM Conference, where he highlights the journey of Prewett Pest Control in building a clear vision and strong workplace culture. In this episode, listen and discover powerful strategies for cultivating a strong organizational vision and driving a positive workplace culture. Whether you're a business leader, HR professional, or simply passionate about effective leadership, this episode offers valuable insights into creating a vision-driven, culture-focused environment that leads to lasting success....
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EP 49: Journal Entry Update. 8.14.24
The Journey Podcast - Navigating Pest Control & Business
The Journey Podcast is alive! It's been 5 months since our last episode so Rusty checks in with a quick update. Rusty and the team have been busy at Prewett Pest in 2024 as they've brought on new team members including a Marketing & PR Coordinator, HR Director, Director of Sales, 4 new Sales Professionals, and 4 new Service Professionals. Additionaly, PPC has expanded into a new market with a company aquisition in North Alabama.
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