The Productivity Formula: Efficiency + Excellence
Release Date: 09/05/2025
The Raving Patients Podcast
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Most dentists are still focused on Google rankings — but patients are quietly changing how they search. Instead of typing “best dentist near me,” they’re asking AI tools like ChatGPT, Google AI Overviews, and other intelligent assistants to recommend a dentist for them. And here’s the hard truth: If your practice isn’t visible to AI, you don’t exist in those conversations. In this episode, Dr. Len Tau welcomes Eri Georgiev, founder of SoRN AI, a tech-driven growth agency helping businesses — including dental practices — get recommended by large language models like ChatGPT,...
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Getting traffic to your website is not the win. Getting patients into chairs is. Today’s conversation dives into why conversion matters more than clicks and how dental practices can stop wasting their most valuable marketing asset. In this episode, Dr. Len Tau sits down with marketing veteran Chris Knudsen to uncover what dental practices can learn from iconic brands like Casper, Harley-Davidson, Purple Mattress, and Disney. Drawing from decades of experience scaling consumer brands to billion-dollar valuations, Chris explains why most dental websites fail to convert, how AI is reshaping...
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What if your practice is profitable on paper—but bleeding money behind the scenes? In this final episode of 2025, Dr. Len Tau welcomes Dana Moss, founder of PPO Dental Consulting, for a deep dive into the realities of dental insurance and PPO strategy. Dana breaks down how dental practices can increase profitability without sacrificing patient-centered care by negotiating smarter, streamlining fee schedules, and knowing when—and how—to strategically exit low-paying plans. Drawing from years of hands-on experience as a front office coordinator, insurance specialist, and practice...
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Technology can be copied. Marketing can be copied. Even your chairs and handpieces can be copied. The only thing that truly separates you from the office down the street? Your people. This episode will show you how HR becomes your most powerful growth strategy. This week, Dr. Len is joined by HR expert Alan Twigg, president of Bent Erickson & Associates — one of dentistry’s most trusted partners in HR systems, compliance, and team development. HR may not seem like the “sexiest” part of dentistry… but it’s one of the most important. Every patient experience, every production...
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What if your front desk never missed another call again? What if AI could handle the busywork so your team could actually focus on patients? Today’s episode dives into the technology reshaping dentistry faster than anything we’ve seen in the last decade. In this episode, Len dives deep into one of the fastest-growing trends transforming dentistry: conversational AI. He sits down with Dr. Miles Beckett — former medical doctor, serial tech entrepreneur, and CEO/co-founder of Flossy, the AI platform behind one of dentistry’s most advanced AI receptionists, Fiona. Together, they unpack how...
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Cosmetic dentistry is changing faster than ever — and if you’re not paying attention, you’re about to miss the biggest opportunity the profession has seen in decades. In this episode, Dr. Len Tau sits down with one of the leading voices in modern cosmetics, Dr. Brian Harris, to reveal how technology, consumer demand, and affordability are coming together to reshape the future of smile design. Dr. Len welcomes cosmetic dentistry expert Dr. Brian Harris, a Phoenix-based cosmetic dentist known for pioneering patient communication, virtual consults, and modern smile design workflows. Dr....
info_outlineAre you spending too much time in the operatory without realizing it?
What if shaving minutes off your procedures didn’t just increase production but also improved patient satisfaction, reduced stress, and helped your associates level up faster? That’s exactly what we’re diving into in this episode of the Raving Patients Podcast.
I’m joined by Dr. Aaron Nicholas—a practicing dentist, international speaker, faculty member with Dental Success Companies, and the founder of Monday Morning Dentistry. With over 37 years of clinical experience, Aaron has mastered the art of turning complex, time-consuming procedures into streamlined systems that can be applied the very next day in your practice.
What You’ll Learn in This Episode
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Why efficiency doesn’t mean cutting corners
Dr. Nicholas explains how you can maintain—or even raise—your clinical quality while dramatically reducing appointment times. -
The power of recording yourself
A surprisingly effective tool for uncovering inefficiencies in your clinical and communication habits. -
Time benchmarks for key procedures
How long should a crown prep and buildup really take? Dr. Nicholas breaks down realistic ranges for both new and experienced practitioners. -
Training associates the right way
Why “letting them figure it out” is a costly mistake, and how to implement systems that get them efficient, faster. -
Hygiene checks without constant interruptions
Learn Aaron’s strategy for handling multiple hygienists while protecting your focused chair time. -
Anesthesia done smarter
From Gal-Gates blocks to intraosseous injections, discover how to get patients numb faster and keep them comfortable throughout. -
Mindset shifts that matter
How to view efficiency not as rushing, but as creating smoother systems that benefit your team, your patients, and your bottom line.
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Key Takeaways
00:25 Introduction and Event Announcement
01:30 Meet Dr. Aaron Nicholas
03:50 Improving Efficiency in Dental Practices
05:37 Identifying Inefficiencies in Practice
09:40 Balancing Efficiency and Quality
11:30 Maximizing Productivity and Profitability
15:20 Training Associates for Efficiency
18:39 Optimizing Hygiene Practices
20:17 Mindset Shift in Dentistry
21:07 Training for Efficiency
23:04 Comprehensive Approach to Dental Procedures
26:50 Enhancing Anesthesia Techniques
29:53 The Importance of Patient Comfort
30:50 Lightning Round Insights
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Connect with Dr. Aaron
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Website: mondaymorningdentistry.com
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Email: anicholasdds@gmail.com
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Phone: 410-207-3527
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Learn proven dental marketing strategies and online reputation management techniques at DrLenTau.com.
This podcast is sponsored by Dental Intelligence. Learn more here.
This podcast is sponsored by CallRail, call tracking & lead conversion software for dentists. Find out more here.
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