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Consumer Demand + Tech + Affordability = Massive Opportunity

The Raving Patients Podcast

Release Date: 11/28/2025

The Human Side of Practice Growth : Building Trust Before the Treatment Plan show art The Human Side of Practice Growth : Building Trust Before the Treatment Plan

The Raving Patients Podcast

What if your biggest growth opportunity isn’t your marketing… but how your team communicates? In this episode, Dr. Len Tau sits down with returning guest Danny Bobrow to break down the human side of practice growth. From the first phone call to treatment acceptance, Danny explains why trust, empathy, and communication skills are the real drivers behind case acceptance and long-term patient loyalty. They dive into why most practices mishandle leads, how emotional decision-making impacts patient behavior, and the simple shifts your team can make to create stronger connections that lead to...

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From Owner to CEO: The Systems, Data, and Leadership Behind Scalable Practices show art From Owner to CEO: The Systems, Data, and Leadership Behind Scalable Practices

The Raving Patients Podcast

What if the biggest thing holding your practice back isn’t your skills… but how you run the business? In this episode, Dr. Len Tau sits down with Dr. Rehan Shahid to break down the real shift dentists must make to grow, scale, and reclaim their time. From understanding your numbers to building systems and empowering your team, this conversation reveals what it truly takes to move from overwhelmed owner to confident CEO. If you’ve ever felt stuck in the day-to-day grind, this episode will challenge how you think about leadership, growth, and what’s actually possible for your practice....

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Why Your Membership Plans Sucks show art Why Your Membership Plans Sucks

The Raving Patients Podcast

If your membership plan isn’t driving real retention and recurring revenue… it’s probably broken. In this episode, Dr. Len Tau sits down with Paul Lowry, CEO of Dental Menu, to unpack why most dental membership plans fail and what practices should be doing instead. From understanding the difference between access-based care and traditional discount models to leveraging subscriptions, rewards, and smarter systems, this conversation reveals how to turn your membership plan into a true growth engine. If you want more loyal patients, better retention, and predictable revenue without relying...

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Wellness Is The ROI: How Ergonomics and Stress Management Drive Practice Performance show art Wellness Is The ROI: How Ergonomics and Stress Management Drive Practice Performance

The Raving Patients Podcast

What if the biggest threat to your dental practice isn’t competition… but your own physical health? In this eye-opening episode, Dr. Len Tau sits down with Caitlin Parsons, dental hygienist and ergonomics and wellness consultant, to unpack how chronic pain and stress are silently impacting productivity, team dynamics, and patient experience. Caitlin shares her personal journey from nearly leaving dentistry due to pain to becoming a leader in helping dental professionals create sustainable, high-performing practices. From small ergonomic tweaks to integrating yoga therapy into your daily...

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The Growth Formula No One Is Talking About In Dentistry show art The Growth Formula No One Is Talking About In Dentistry

The Raving Patients Podcast

What if the biggest growth opportunity in your dental practice isn’t outside… but already sitting inside your system? In this episode, Dr. Len Tau sits down with Lorie Streeter to unpack the real growth formula most practices overlook. While many dentists chase new patients, Lorie reveals why the true driver of sustainable growth lies in reactivating existing patients, strengthening systems, and elevating the patient experience. From overlooked treatment plans to broken follow-up systems, this conversation dives deep into how practices can unlock hidden revenue, improve retention, and turn...

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The Excellence Curve: Confidence, Delegation, and Elite Ortho Outcomes show art The Excellence Curve: Confidence, Delegation, and Elite Ortho Outcomes

The Raving Patients Podcast

Most dentists think growth comes from doing more… but what if it actually comes from doing less, better? In this episode, Dr. Len Tau sits down with Kelley Tyrrell to break down what she calls The Excellence Curve—a smarter, more scalable way to grow your orthodontic and aligner cases without burning out. Kelley shares how micro-education, intentional delegation, and engineered systems can transform not just your clinical outcomes, but your entire practice efficiency. If you’ve ever felt overwhelmed managing cases, second-guessing treatment plans, or stuck doing work your team could...

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How to Get Chat GPT and Gemini to Recommend Your Dental Practice show art How to Get Chat GPT and Gemini to Recommend Your Dental Practice

The Raving Patients Podcast

Being visible online used to mean showing up in search results. Now it means being the practice AI tools choose to recommend when patients ask for help finding a dentist they can trust. In this episode of the Raving Patients Podcast, Dr. Len Tau sits down with marketing expert Adrian Lefler, CEO of MySocialPractice, to break down one of the biggest changes coming to dental marketing. AI tools like ChatGPT, Gemini, and other large language models are rapidly becoming the way patients search for dentists. Instead of scrolling through search results, many patients now ask AI assistants for...

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Mastering Mindset: How Leaders Push Past Fear and Doubt show art Mastering Mindset: How Leaders Push Past Fear and Doubt

The Raving Patients Podcast

Why do so many talented professionals feel stuck even when they have the skills and ambition to succeed? In this episode, Dr. Len Tau sits down with executive coach Thomas Passalacqua to explore how mindset, self-awareness, and leadership clarity can help dental professionals move past fear, doubt, and imposter syndrome. In this episode of the Raving Patients Podcast, Dr. Len Tau welcomes Thomas Passalacqua, certified executive coach and founder of Ascend Professional Pathways. Tom specializes in helping leaders, dentists, and ambitious professionals overcome internal barriers that prevent...

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Compliance Isn’t Sexy, But It Sure Beats Noncompliance show art Compliance Isn’t Sexy, But It Sure Beats Noncompliance

The Raving Patients Podcast

Compliance might not be the most exciting part of running a practice, but it can protect your patients, your team, and your business. In this episode, Will Gilmore breaks down the real-world basics of OSHA, HIPAA, and infection control, plus how to stay calm and ready if an investigator ever walks in. Dr. Len Tau sits down with Will Gilmore of Elevate Compliance to talk about what dental practices actually need to stay compliant with OSHA, HIPAA, and infection control regulations. Will explains the “three pillars” of compliance (training, policies, and implementation), why compliance...

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Rebuilding the Bridge Between Diagnosis and Decision show art Rebuilding the Bridge Between Diagnosis and Decision

The Raving Patients Podcast

Patients are saying “I’ll think about it” more than ever — not because they don’t want care, but because they can’t see how to afford it. In this episode, Dr. Len Tau and Nancy Coy break down how dental practices can rebuild trust, improve the money conversation, and create a clear path from diagnosis to a confident “yes.” Dr. Len Tau sits down with Nancy Coy of FinanceRx to talk about what really causes case acceptance breakdowns. They discuss why affordability is the #1 barrier for patients, how practices should structure lending options beyond just one provider, and why the...

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More Episodes

Cosmetic dentistry is changing faster than ever — and if you’re not paying attention, you’re about to miss the biggest opportunity the profession has seen in decades. In this episode, Dr. Len Tau sits down with one of the leading voices in modern cosmetics, Dr. Brian Harris, to reveal how technology, consumer demand, and affordability are coming together to reshape the future of smile design.

Dr. Len welcomes cosmetic dentistry expert Dr. Brian Harris, a Phoenix-based cosmetic dentist known for pioneering patient communication, virtual consults, and modern smile design workflows.

Dr. Harris breaks down the massive shift happening in aesthetics — from the rise of 3D-printed hybrid veneers, to the power of Instagram, to why virtual consult funnels are now essential for case acceptance.

He shares how he scaled from one cosmetic case a week to three every day, why demand is exploding, and what dentists can do right now to attract more qualified patients. If you're looking to simplify your cosmetic process, improve case acceptance, and tap into this growing market, this episode delivers everything you need.

Here are some of the interesting stuff we talked about in this episode.

  • Cosmetic demand is exploding — patients are more educated than ever because of social media.

  • 3D-printed veneers are creating a new mid-tier option that’s half the time and half the cost of porcelain.

  • Virtual consults pre-qualify patients, eliminate surprises, and dramatically increase case acceptance.

  • Authentic social content wins — simple, honest videos perform better than outsourced, generic posts.

  • Dentists who simplify their process (options, pricing, visits, financing) will dominate the next era of cosmetic dentistry.

 

Connect with Dr Brian

Instagram: @drbrianharris

Email: brian@drbrianharris.com

Website / Smile Virtual: https://www.smilevirtual.com/

Courses & Cosmetic Training:
👉 Available via Smile Virtual & direct inquiry on Instagram

 

Learn proven dental marketing strategies and online reputation management techniques at DrLenTau.com.

This podcast is sponsored by Dental Intelligence. Learn more here.

This podcast is sponsored by CallRail, call tracking & lead conversion software for dentists. Find out more here.

Raving Patients Podcast is your go-to place for the latest and best dental marketing strategies that will help you skyrocket your practice. Follow us for more!