Episode 159 - When Chad Chatted To Taking The Hire Road
Recruit & Retain: Trucking Edition
Release Date: 04/14/2021
Recruit & Retain: Trucking Edition
Professional golf's Masters Week was the inspiration for this episode of Recruit & Retain, during which host Chad Hendricks discusses how truck driver recruiting departments need a great short game, but the long game is what will take them farther. "So far I haven’t been able to find a single leader to describe to me in detail what their long game is going to be. It is a hope and pray plan or 'we’ll figure it out as we go,'" Hendricks says in this episode. But what if it didn't have to be that way? What if you had a plan in place that instead of left you crossing your...
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Advertising in the truck driver recruiting industry has evolved considerably over the past 10 years – and it’s about to make another shift. But if you're wondering why you keep getting the same results, or worse, your results are not as good as they used to be with the same or higher advertising budget, this podcast is for you. Chad Hendricks, host of the Recruit and Retain Trucking Edition podcast and President of Driver Outcomes, discusses the evolution and how the advertising industry continues to fall short. He explains why we may be looking at the wrong metrics, and you will...
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Night driving is not something that humans are designed to do from a core biological level, so what can carriers do to improve driver safety for them and other road users? Don’t miss Steven James from the Sleep & Performance Research Centre, at Washington State, share his research.
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Should you include pay in your driver ads? How do you attract drivers who aren’t looking to change jobs? And how can you improve your recruiter’s sales skills to improve the quality of leads? These are just a few of the questions we explore with Leah Shaver, Brad Jones & Beth Potratz.
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If you’ve been wondering what to put on your FB ads to catch a driver’s eye. If you’re not sure how to differentiate your carrier. Or if you have a very small marketing budget, then take advantage of not one, but three perspectives on how to up your marketing efforts.
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Just how important are pay and company culture when recruiting and retaining drivers? Joining Chad to discuss these hot topics are Leah Shaver, President and CEO of the National Transportation Institute; Brad Jones, President and CEO of Saige Partners & Beth Potratz, CEO for Drive My Way.
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If you’re questioning what your carrier can do to attract & retain better drivers, focus your attention on communication problems. Don’t miss Jordan Wagner, founder of WJW Consulting, and Tim Hindes, former CEO of Stay Metrics, sharing their thoughts on this very topic.
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Don’t miss Jeremy Reymer, founder and CEO of CDL driver applicant tracking system, DriverReach, and Wendy Bartz, Director of Sales and Services at DriverReach, discuss how your carrier can solve its driver shortage issues on this week’s episode of Recruit and Retain.
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Don’t miss Joretta Nelson, vice chairman and owner of Credo, a company dedicated to improving the nature of education, share her higher education retention ideas on this week’s Recruit and Retain for how carriers can help drivers thrive and ultimately retain them.
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Do your drivers have a good quality of life? After 22 years in trucking, going into carriers and helping them achieve a drastic overhaul, Roy Craigen, founder of TRANSCOM Fleet Services, knows how to improve driver quality of life & in the process, improve your carrier, improve driver recruitment and retention.
info_outlineIn this slightly different episode, the tables are turned and Chad becomes the interviewee for Taking The Hire Road, a podcast hosted by Jeremy Reymer. This episode was originally aired via the Taking The Hire Road podcast, and they’ve kindly let us share it.
For those of you who have been avid listeners for the last three years, it’s probably time you learned a little more about the guy behind the mic, and why the Recruit and Retain podcast came to fruition.
For anyone who doesn’t know, Chad is president of Brand Outcomes Inc, a company that partners with carriers to help them with their branding and marketing.
“It's also company culture, workplace changes, operational changes, training for dispatchers and recruiters and all these things. I don't think you can get the marketing correct nowadays, without understanding a company at a deeper level.”
In this episode, Chad shares how Brand Outcomes works with companies, and why the first thing he does when he goes into work with a company is ask if they’re living up to their values, vision and missions statement.
He also talks about how he trains recruiters through his Recruiter Sales Training online courses with Phil M. Jones, best-selling author of “Exactly What to Say: The Magic Words for Influence and Impact” — a guidebook for CDL driver recruiters.
Before finally discussing how he’s helping fleets find quality driving candidates from an unexpected source - South Africa.
“Is it a good decision for the country, for the carrier and consumers? Is it a good decision for the person that’s coming here? I overwhelmingly feel the answer to all of those questions is yes.”
What you’ll learn about in this episode:
- About Brand Outcomes
- How carriers can stand out from the competition
- Recruiter sales training with Phil M. Jones
- Why carriers should hire international drivers
- The cost of hiring South African drivers
How to connect with Chad: