Reliability Radio EP 342: THE AI EASY BUTTON MYTH Candi Robison - Ultimo
Release Date: 10/22/2025
Reliability Radio EP 369: Industry Trends and Insights - California Water & Mentor APM
ReliabilityRadio
On Industry Trends & Insights, Bob Francis speaks with Ben Dutro of California Water Service and Tacoma Zach of Mentor APM about solving one of asset management’s biggest challenges: poor asset data. Learn how AI-enabled data collection, condition assessments, thermography, and Maximo integration are helping utilities improve reliability, planning, and decision-making.
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ReliabilityRadio EP 368: Graham Provost, C3AI
ReliabilityRadio
On Reliability Radio, Brendon Russ speaks with Graham Provost of C3 AI about anomaly detection, AI agents, workflow automation, and asset performance optimization. Learn how organizations are using AI to improve reliability, accelerate investigations, optimize processes, and unlock operational efficiencies.
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Reliability Radio, EP 365 - Industry Trends and Insights, Joe Nichols
ReliabilityRadio
Can AI deliver value if your asset data isn’t trustworthy? In this episode, Bob Francis sits down with Joe Nichols from Octave to explore how knowledge graphs, data quality, AI-driven classification, and connected industrial intelligence are reshaping asset management and reliability.
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Reliability Radio EP 367 - Industry Trends and Insights, Malavika Tohani
ReliabilityRadio
On Industry Trends & Insights, Bob Francis speaks with Malavika Tohani of Verdantix about industrial AI adoption, data governance, workforce trust, and asset lifecycle management. Learn why organizations are focusing on scalable AI use cases, contextualized data, and reliability-driven digital transformation
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ReliabilityRadio EP 366 - Jaidev Krishnan & Kyle Privette, AssetWatch
ReliabilityRadio
On Reliability Radio, Brendon Russ sits down with AssetWatch experts to explore the connection between lubrication, vibration analysis, condition monitoring, and reliability. Learn how education, culture, and proactive maintenance practices help organizations reduce failures, improve asset health, and build sustainable reliability programs.
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Reliability Radio EP 364: Dr. Karl Hoffower, Failure Prevention Associates - IMC25
ReliabilityRadio
As the veteran workforce retires, industries are facing a massive loss of specialized knowledge. Dr. Karl Hoffower joins hosts Jonathan Gindner and Brendan Russ to explain why AI isn't a "magic bullet" for swinging wrenches and how a lack of leadership incentives often leads to repetitive equipment failure. Drawing from his background as a chiropractor and neurologist, Dr. Hoffower shares how he adapted human medical diagnostics—like x-rays and EKGs—into high-level vibration and oil analysis for industrial machinery. Discover why "value engineering" and procurement bonuses might actually...
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Reliability Radio EP 363: Kelley Amundson, JLL - IMC25
ReliabilityRadio
Kelly Amundson, Senior Director of Sustainable Operations at JLL, joins Reliability Radio to discuss the evolving landscape of sustainability in asset management. The conversation covers key initiatives such as electrification, water reduction, and waste management, emphasizing the importance of breaking down silos between sustainability and engineering teams. Kelly highlights the role of specialized knowledge in driving change and the shift towards ROI-focused sustainability programs in large organizations.
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Reliability Radio EP 362: Jeff Hay, RDI - IMC25
ReliabilityRadio
In this episode of Reliability Radio, Jeff Hay, CEO and founder of RDI Technologies, explains how Motion Amplification is changing the landscape of vibration analysis. By using standard video cameras to measure and visualize movement, RDI helps organizations identify root causes of equipment failure, improve commissioning processes, and bridge the communication gap between technical teams and management. Jeff also shares insights on the future of AI in reliability and RDI's new continuous monitoring solutions for hazardous areas.
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Reliability Radio EP 361: Hetal Lee, JLL - IMC25
ReliabilityRadio
In this IMC 2025 episode of Reliability Radio, Hetal Lee, Workplace Management Lead at JLL, shares a practical perspective on integrating reliability and asset management into broader organizational strategy. The conversation builds on the conference’s opening keynote, reinforcing that reliability, data, and business objectives can no longer be treated as separate initiatives.
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Reliability Radio EP 360: Greg Elliott, JLL - IMC25
ReliabilityRadio
In this session from IMC, Greg Elliott, a prominent expert from JLL, delves into the essential strategies for navigating the evolving landscape of wealth and asset management in 2025. He discusses the critical balance between growth and profitability, the modernization of data to harness the power of AI, and the integration of sustainability into core business operations. Elliott provides actionable insights on building cyber resilience, adapting to new regulatory frameworks, and leveraging managed services to drive efficiency and scalability in a volatile global market.
info_outlineOn this episode of Reliability Radio, hosts Jonathan Guiney and Brendan Russ welcome Candi Robinson from IFS Ultimo to confront the biggest misconception in Enterprise Asset Management (EAM): that AI is an "easy button" that will magically fix every operational problem.
With two decades of EAM experience, Candi argues that technology cannot solve a foundational problem. She reveals that many organizations are still stuck using antiquated practices, like printing work orders, while expecting to jump straight to Industry 4.0.
This candid session covers:
The Data Reality Check: Why 20 years of inaccurate data will shape (and potentially break) your AI-driven future.
The Work Ahead: The essential steps—like implementing mobile solutions and achieving transparency—that must be completed before AI becomes useful.
Ultimo's Solution: How Ultimo embeds AI into the work order process to aid technicians and enforce better data entry, driving accuracy and educating users.
Single Pane of Glass: The importance of a unified platform to drive KPIs and manage compliance, especially amid changing economic and sustainability pressures.
Stop debating AI and start fixing the fundamentals.