Management Mess to Leadership Success with Scott Jeffrey Miller
The Remarkable Leadership Podcast
Release Date: 08/28/2019
The Remarkable Leadership Podcast
What does it take to build a team that consistently performs at a high level? In this episode, Kevin sits down with Dr. Vanessa Druskat to explore what emotionally intelligent teams look like and how leaders can foster them. Vanessa introduces the concept of "team emotional intelligence" and explains why team culture, not just individual skills or personalities, is often the key differentiator between average and high-performing teams. She shares her practical three-part model, based on nine team norms, that top teams use to create environments of trust, psychological safety, and...
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1-on-1 meetings are one of the most powerful tools leaders have—yet many leaders struggle to make them consistent, productive, or mutually valuable. In this episode, I’m sharing three practical steps to help you create better, more effective 1-on-1s with your team members. You’ll learn: • Why having a consistent rhythm matters more than you think • How to transform your 1-on-1s from reporting sessions into working meetings • Why letting your team member go first changes the quality of the conversation • The key mindset shift that makes these meetings valuable for both people...
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What if understanding group dynamics is the secret to building high-performing teams? In this episode, Kevin speaks with Dr. Colin Fisher about what makes successful teams work. They debunk the myth of the lone genius and explore why collaboration, not individual brilliance, drives real innovation. Dr. Fisher explains when team synergy happens and why so many teams underperform without realizing it. He also shares practical insights on optimal meeting sizes, how remote and hybrid work affects collaboration, and how to harness healthy competition without damaging team performance. Listen For...
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How can you become more influential—in just five minutes? In this episode, Kevin Eikenberry shares five simple actions that can strengthen your influence as a leader, teammate, or friend. These are small, intentional steps that take only minutes but can create lasting impact. Leadership isn’t about control—it’s about connection. Influence grows when we focus on others first, and Kevin walks through how to do exactly that. In this episode, you’ll learn: Why asking good questions is more powerful than giving good answers How small investments in relationships lead to greater trust ...
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Have you ever felt like you're constantly putting out fires at work instead of making progress? Kevin welcomes Don Kieffer and Nelson Repenning to discuss why so many workplace processes feel frustrating and ineffective, and what leaders can do about it. Drawing on decades of experience in operations and organizational design, Don and Nelson reveal why quick-fix workarounds backfire, how firefighting becomes the default mode of operation, and the hidden costs of constantly reacting instead of leading. They introduce the concept of dynamic work design and explain why breaking down silos isn't...
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Too often, we measure our days by how much we get done—instead of by how much we contribute. In this episode, I’m sharing an idea that’s stuck with me since a conversation years ago with Lisa O’Dell. She asked a simple but powerful question: Are you thinking about the clock or your contribution? That question changed how I think about productivity, focus, and leadership. It’s not about racing the clock or checking off boxes—it’s about doing the few things that truly move the needle. Join me as I explore how to: Shift from busyness to meaningful accomplishment Focus on what...
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What if everything you believe about workplace wellness is only part of the story? In this episode, Kevin welcomes Dr. Katina Sawyer and Dr. Patricia Grabarek to discuss the real drivers of well-being at work and the critical role leaders play in shaping thriving environments. Drawing on their research, Katina and Patricia challenge the overreliance on surface-level wellness programs and demonstrate how authentic leadership, trust, and team connection have far greater impact. They introduce the concept of "generators", leaders who energize and empower their teams and contrast them with...
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What’s the most important thing you need to achieve your goals? It isn’t the target—it’s your why. In this episode, I share a story about The Biggest Loser (yes, the reality show!) and how I could often predict who would win before the competition even began. The secret? It all came down to their reasons—their why. Whether your goals are personal or professional, the same truth applies: the clearer and stronger your why, the greater your chance of success. If you’ve ever felt stuck, unmotivated, or unsure how to reach your goals, this episode will help you reconnect with your...
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Leave a Review If you liked this conversation, we’d be thrilled if you’d let others know by leaving a review on Apple Podcasts. for posting a review. Review on Apple: What if, instead of giving your team answers, you asked the right questions and listened? In this episode, Kevin sits down with Luciana Núñez to discuss how coaching can be more than just a skill; it can be a leadership philosophy that transforms individuals, teams, and entire organizations. Luciana shares why the command-and-control leadership model no longer works in today’s world, and how...
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Over the years, I’ve learned that feedback conversations often fail before they even begin — and I’ve made my fair share of mistakes too. But in this episode, I’m sharing what I believe is the biggest secret to giving feedback that actually works. Whether you’re a leader, a coach, or just want to help someone grow — the key is not in what you say first, but in what you ask. In this video, I’ll walk you through: - The powerful shift that makes feedback more effective - A few simple, open-ended questions I use to start these conversations - How to respond when someone says too...
info_outlineNot only is it a messy world, but we also have blind spots to some of the chaos surrounding us. So how do we move past the mess to success? Scott Jeffrey Miller joins Kevin to discuss vulnerability, self-awareness, and feedback. Scott has spent 23 years with FranklinCovey and serves as the executive vice president of thought leadership. In addition, he is the author of Management Mess to Leadership Success: 30 Challenges To Become The Leader You Would Follow. The book is divided into challenges that leaders can apply to change the way they lead and produce greater results. The big takeaway is Scott believes that vulnerability is a new leadership competency. Leaders don’t need to have all the answers, however, they do need to know when to be confident, like in times of change or crisis.
Additional Leadership Resources
- Book Recommendations:
- Management Mess to Leadership Success by Scott Jeffrey Miller
- How Will You Measure Your Life? by Clayton M. Christensen, James Allworth, Karen Dillon
- Multipliers, Revised and Updated: How the Best Leaders Make Everyone Smarter by Liz Wiseman
- Leading in a Changing World with Dr. Jeffrey Hull.
- The Leader Habit with Martin Lanik.
- Learn more about Management Mess.
- FranklinCovey.
- Connect with Scott on LinkedIn or Twitter.
- Sign up for our free video training series, 13 Days to Remarkable Leadership.
- Get your free copy of my inspiring e-book, 101 Ways to Unleash Your Potential.