Creating a Connected Culture with Dr. Jamie Shapiro
The Remarkable Leadership Podcast
Release Date: 08/12/2026
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info_outlineI can bet you want two things: a thriving team and a thriving culture. For a lot of us, they feel like a mirage — we can see them, but we can't quite get there.
In this episode I sit down with Dr. Jamie Shapiro, author of Connected Culture: The New Science for Thriving Teams and Cultures, CEO coach, and organizational psychologist. We dig into why she calls culture an "operating system," her five C's model (with connection — care and trust — at the center), why clarity is a force multiplier and not bureaucracy, the difference between collaboration and teamwork, and how AI shows up differently in cultures built on trust versus fear.
If you want more from every podcast episode you listen to, not just this one, grab my free guide, How to Get More from Podcasts, at https://kevineikenberry.com/getmore.
Chapters:
0:00 Intro — thriving teams and cultures
1:25 Meet Dr. Jamie Shapiro
2:49 Why she wrote Connected Culture
4:53 Culture as an "operating system"
6:18 The five C's — and why connection is the heart of it
9:18 Candid communication and idea meritocracy
11:27 Clarity and the dog-park metaphor
14:51 Get clear on the what, expansive on the how
16:31 Contribution — the "lowercase y" why
20:36 Collaboration vs. teamwork (and remote work)
23:51 Culture as a competitive advantage in the age of AI
27:29 Solving the "busy badge" with AI
29:05 Connection is the hardest business goal
29:22 What Jamie's reading
30:48 Where to find Jamie and Connected Culture
31:20 Now what?
Jamie's Story: Dr. Jamie Shapiro, author of Connected Culture: The New Science for Thriving Teams and Cultures, is a CEO coach and organizational psychologist. She is the founder and CEO of Connected EC, a leadership coaching firm known for its team-based, whole-person approach to developing executives and transforming corporate culture. A Master Certified Executive Coach, professional speaker, researcher, expert facilitator, and certified nutritionist, Jamie brings a deeply integrated lens to leadership. She holds a PhD in Positive Organizational Psychology, an MBA, and a Master of Science in Information Technology, reinforcing her evidence-based, practical approach to executive performance.
https://www.linkedin.com/company/connected-executive-coaching/
https://www.linkedin.com/in/jamie-shapiro/
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My name is Kevin Eikenberry and I'm here to help you reach your goal as a leader and a human being with Remarkable TV and the Remarkable Leadership Podcast.
I am also the Chief Potential Officer of The Kevin Eikenberry Group. We provide speaking, training, consulting, and coaching services to organizations who believe in investing in their most valuable assets – their people. Whether we are leading a training workshop, speaking to a group, facilitating a planning meeting, consulting with a leadership team, helping with team building, writing or developing products, our vision will be clear in everything we do – We want to be Your Leadership Help Button.
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About Kevin Eikenberry: Kevin Eikenberry is the Chief Potential Officer of the Kevin Eikenberry Group, a world expert on leadership development, best-selling author, sought-after speaker, popular blogger, husband and dad, a fan of Purdue athletics and antique tractors (especially John Deere's).
About The Remarkable Leadership Podcast: The Remarkable Leadership Podcast with Kevin Eikenberry is dedicated to all things leadership. Twice a week Kevin shares his thoughts about leadership development and ideas to help you lead more confidently and make a bigger difference for those you lead. He also has weekly conversations with leadership experts discussing a wide range of topics including teamwork, organizational culture, facilitating change, personal and organizational development, human potential and more.
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