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Architecture marketer spotlight: Insights into strengthening a firm’s identity and positioning

Spill The Ink

Release Date: 02/26/2024

Ending the Standoff: AEC Marketers vs. Technical Experts show art Ending the Standoff: AEC Marketers vs. Technical Experts

Spill The Ink

In this episode of "Spill the Ink," Michelle Calcote King sits down with Gabe Lett, Chief Marketing Officer at Prairie Engineers, to explore what happens when technical experts dictate marketing decisions and marketing teams get buried in proposal work. According to Gabe, the results are ineffective communication, missed opportunities for business development and frustrated professionals on both sides. Gabe brings a unique perspective to AEC marketing, having grown up in the industry with a father who was a civil engineer and business owner. This background gives him deep insight into both the...

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The MIT Program: How Strong Habits Drove 82% New Business Growth at One Law Firm show art The MIT Program: How Strong Habits Drove 82% New Business Growth at One Law Firm

Spill The Ink

Many law firms invest in excellent business development coaching, see fantastic initial results, then watch performance gradually decline. Anna Hedgepeth, Chief Strategy Officer at Cranfill Sumner, observed this cycle happening firsthand at her firm and set out to develop a psychology-based system that would produce lasting results. Anna joins Michelle Calcote King on this “Spill the Ink” episode to discuss the “Most Important Things” (MIT) program, which has increased attorney matter originations by 82% on average at Cranfill Sumner. The disciplined 15-minute biweekly meeting requires...

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The Legal Marketer’s Blind Spot: Start Treating Lawyers as Clients show art The Legal Marketer’s Blind Spot: Start Treating Lawyers as Clients

Spill The Ink

You can’t sell a product effectively without understanding it. In law firms, that product is the attorneys. To sell legal services, legal marketers need to invest in not just learning the firm’s clients and industries, but also the nuances of the attorneys they support and the economics that drive their daily decisions. In this episode of “Spill the Ink,” Powers Tanis, Senior Director of Strategic Initiatives at McAngus Goudelock & Courie and 2025 Legal Marketing Association Southeast Region President, joins us to discuss how grasping attorney pain points, billing pressures and...

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Challenging AEC’s Myth That “Anyone Can Do Marketing” show art Challenging AEC’s Myth That “Anyone Can Do Marketing”

Spill The Ink

The misconception that “anyone can do marketing” creates barriers that relegate AEC marketers to tactical roles rather than strategic business partners. In this “Spill the Ink” episode, Michelle Galindez, Director of Marketing and Communications at Syska Hennessy Group, discusses practical strategies for marketing leaders to find their voice, challenge assumptions and demonstrate value in terms that resonate with technical executives. Michelle has spent nearly a decade reinforcing Syska Hennessy's global marketing function into a trusted strategic business driver. She covers actionable...

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Beyond Business Cards: Authentic Networking for New Law Firm Partners show art Beyond Business Cards: Authentic Networking for New Law Firm Partners

Spill The Ink

In this episode, Michelle Calcote King sits down with Megan Senese, co-founder and principal at stage, a woman-owned legal marketing and business development consultancy, to discuss how newly minted partners can develop authentic networking approaches that generate business. Through her own journey from "networking-phobic" marketing professional to successful business developer, Megan demonstrates how connecting with people one-on-one transformed her career and led to connecting with 1,000 people in her first year of business. She identifies the two common mistakes lawyers make in business...

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AEC Strategy Driven by True Connection, Not Transactional Relationships show art AEC Strategy Driven by True Connection, Not Transactional Relationships

Spill The Ink

Technical expertise is merely table stakes in the AEC industry. How firms approach their relationship-building is the true differentiator, with the potential to completely change the game for decision-makers. Brad Thurman, Chief Marketing Officer at Wallace Design Collective, shares his experience to help firms nurture authentic relationships — and knock cold outreach down from the top of their priority list. Brad unpacks three relationship-building principles that helped transform his firm into a powerhouse with more than 300 professionals across eight offices: prioritizing responsive...

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Giving Up Carbon-Copy Market Entry Tactics in AEC Firms show art Giving Up Carbon-Copy Market Entry Tactics in AEC Firms

Spill The Ink

"We didn't want to be somebody that just came in and it was about the bottom line and the revenue. It was about being a part of the community."  In this episode, Michelle Calcote King sits down with Optima Engineering Director of Marketing & Growth Suzanne Epps to discuss why it is a mistake for AEC marketers to blindly transplant their existing strategies when entering new markets.  Through Optima's recent launch in Greenville, South Carolina, Suzanne demonstrates how becoming a true community partner — not just a service provider — creates lasting relationships that...

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Attorney Work-Life Balance: Managing Boundaries and Client Relations show art Attorney Work-Life Balance: Managing Boundaries and Client Relations

Spill The Ink

In this episode of “Spill the Ink,” Michelle Calcote King speaks with Amanda Waesch, who chairs marketing and business development at Brennan, Manna & Diamond (BMD), about navigating work-life balance in the demanding legal profession. Amanda shares her experiences developing her firm's inaugural maternity policy, advocating for flexible work arrangements and building authentic relationships with clients that respect boundaries. The conversation explores how law firms can better support women's careers through progressive policies, the importance of setting expectations with clients...

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Turning Data into Decisions: Research-Driven Strategies for AEC Firms show art Turning Data into Decisions: Research-Driven Strategies for AEC Firms

Spill The Ink

Most AEC firms recognize research's potential and understand they can’t rely on assumptions or gut feelings to stay ahead of the curve. Still, many firms struggle to implement effective research programs that inform their strategic decisions. In this episode of “Spill the Ink,” Michelle speaks with Julie Witecki, Senior Consultant at FMI Consulting, about how research can shape market strategies and drive business growth in architecture, engineering and construction firms.  Julie introduces the “Five C’s of Context” framework: a comprehensive approach to research that examines...

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The Rewards When DEI Drives Innovation in Law Firms show art The Rewards When DEI Drives Innovation in Law Firms

Spill The Ink

Law firms are often seen as slow to change, but diversity, equity, and inclusion (DEI) can be powerful drivers of innovation. In this episode, Michelle Calcote King speaks with Terra Davis, Chief Diversity and Talent Development Officer at Knobbe Martens, about the business benefits of embracing DEI in law firms. She discusses how effective DEI work goes beyond the surface to create more welcoming and innovative workplaces where legal professionals want to build long-term careers.  Terra emphasizes that when DEI becomes embedded in firm culture rather than existing as a separate...

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More Episodes

Jill Davis leads the marketing department at Cline Design, an interdisciplinary architecture, planning and interior design firm in North Carolina. She recently guided the 35-year-old firm through a successful rebrand and website redesign and is constantly re-examining Cline’s marketing strategy to meet evolving client needs.

In this episode, Jill and host Michelle Calcote King discuss Cline’s marketing strategy through the years, including its 2023 rebrand. They also cover how to encourage architects, designers and other subject-matter experts to contribute to marketing initiatives that showcase the firm’s expertise and culture, such as thought leadership and social media.

Here’s a glimpse of what you’ll learn

  • Who Jill Davis is

  • About Cline Design

  • Why Cline decided to do a rebrand and how the marketing team approached the project 

  • Which marketing tools are the most impactful to Cline’s strategy and why

  • Why invest in thought leadership and examples of common challenges

  • Tactics for engaging busy subject-matter experts in content creation and marketing initiatives, including thought leadership and social media

  • When to use your internal team to produce video content versus hiring a videographer

  • How to integrate a public relations strategy into your communications plan

  • The benefits of professional organizations like the Society for Marketing Professional Services

About our featured guest

Jill Davis has over two decades of expertise in marketing, including over 10 years of specializing in the architecture, engineering and construction (AEC) industry. Her journey in this sector began in 2013 with HOK in St. Louis, where she played a pivotal role in securing high-profile projects nationwide thanks to her innovative strategies and collaboration with both regional and senior leaders.

As a Principal and Marketing Director at Cline, Jill spearheads marketing initiatives and strategic planning. Her focus is on nurturing growth and exploring new opportunities that promise a bright future for the firm. At Cline, she finds daily inspiration in the creativity and insight of her colleagues, a talented team of marketers, architects, designers and branding professionals.

Jill's commitment extends beyond her professional sphere. In St. Louis, she actively participated in the Society for Marketing Professional Services (SMPS), taking on various leadership roles. Her dedication to SMPS continued through her moves to Raleigh and Charlotte, where she serves as the 2024 President-Elect of the Charlotte chapter. Additionally, her alma mater, the University of Missouri-St. Louis, benefited from her contributions as a member of the marketing advisory board, where she mentored students and engaged in the Midwest Digital Marketing Conference (MDMC) scholarship committee.

Resources mentioned in this episode

Sponsor for this episode

This episode is brought to you by Reputation Ink.

Founded by Michelle Calcote King, Reputation Ink is a public relations and content marketing agency that serves professional services firms of all shapes and sizes across the United States, including corporate law firms and architecture, engineering and construction (AEC) firms. 

Reputation Ink understands how sophisticated corporate buyers find and select professional services firms. For more than a decade, they have helped firms grow through thought leadership-fueled strategies, including public relations, content marketing, video marketing, social media, podcasting, marketing strategy services and more.

To learn more, visit www.rep-ink.com or email them at [email protected] today.