Buying a Restaurant with Robin Gagnon of We Sell Restaurants
Restauranttopia: A Show for Local Independent Restaurants
Release Date: 09/23/2023
MALT – The 4 Key Elements That Shape Your Restaurant’s Atmosphere (Ep. 166)
Restauranttopia: A Show for Local Independent Restaurants
A restaurant’s atmosphere can make or break the guest experience, but many operators overlook key environmental factors. In this episode, we break down MALT – Music, Ambiance, Lighting, and Temperature—the four elements that directly influence customer comfort, spending habits, and return visits. Learn how to fine-tune your restaurant’s environment to create an experience that keeps guests coming back. Key Takeaways: Music Sets the Tone and Spending Habits Background music matters—the right tempo can increase customer spending or speed up table turnover. Fine dining...
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5 Mistakes Restaurants Are Making (Ep. 165)
Restauranttopia: A Show for Local Independent Restaurants
Are you making these five costly restaurant mistakes? Many independent restaurant operators are leaving money on the table by overlooking simple but essential strategies. In this episode, we break down five common mistakes and how to fix them right away. Listen now to learn: Why tracking prime costs daily can improve profitability How collecting and using customer data effectively boosts sales The biggest mistake restaurants make with their online presence Simple ways to improve hospitality and customer experience Your customers are paying attention—make sure you're giving them a reason to...
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Transforming Restaurant Managers into Hospitality Leaders with Jason Brooks - PART 2 (Ep. 164)
Restauranttopia: A Show for Local Independent Restaurants
In this second part of our interview with Jason Brooks—speaker, author, and coach—we continue the conversation on leadership in the restaurant industry. With over 30 years of experience, Jason shares key insights from his upcoming book, including how to master meetings, provide impactful feedback, and harness the power of influence. We also discuss his inspiring partnership with The Giving Kitchen, where he’s aiming to raise $30,000 in 30 days to support food service workers in crisis. Show Notes Introduction to Jason Brooks: Professional speaker, author, coach, and a family man...
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Restaurant Industry Challenges with Jason E. Brooks - PART 1 (Ep. 163)
Restauranttopia: A Show for Local Independent Restaurants
In this episode, we sit down with Jason E. Brooks, a seasoned restaurant industry veteran turned speaker, author, and coach. Jason shares insights from his 30-year journey from dishwasher to VP of Operations, as well as highlights from his upcoming book on hospitality leadership. We explore his actionable leadership framework (MODEL), the importance of KPIs, fostering ownership among teams, and the power of one-on-one engagement. Jason also discusses his partnership with The Giving Kitchen, a nonprofit supporting food service workers, and how his book contributes to this cause. Tune in for...
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Online Ordering with Better Photos and Descriptions (Ep. 162)
Restauranttopia: A Show for Local Independent Restaurants
In this episode, the Restauranttopia team dives into the essentials of optimizing your online ordering platform with high-quality food photography and effective menu descriptions. Learn how these small but impactful changes can increase sales, enhance customer experience, and showcase your brand's best. Show Notes: Episode Highlights: The Importance of Online Ordering: Pandemic-driven growth made online ordering a necessity. Many restaurants overlook critical elements like descriptions and photos. Menu Descriptions: Ensure accuracy and clarity with detailed, enticing descriptions. Use...
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Are You Not Entertained?!? (Ep. 161)
Restauranttopia: A Show for Local Independent Restaurants
In this episode of Restauranttopia, we explore creative ways to elevate your guests' dining experience and keep them coming back for more. From interactive menus and themed nights to customer spotlights and unique partnerships, we share actionable ideas to help you entertain, engage, and delight your customers. Don't miss this deep dive into the strategies that will set your restaurant apart in 2024! Show Notes: Episode 161 "Are You Not Entertained?!?" Key Topics: Strategies to create engaging, memorable dining experiences. Post-pandemic trends impacting consumer behavior and...
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Treat Your Employees Like Customers (Ep. 160)
Restauranttopia: A Show for Local Independent Restaurants
https://www.youtube.com/watch?v=OblkAEH8AXg In this episode, the Restauranttopia team explores how to attract, engage, and retain top talent by treating employees like valued customers. From creating a standout workplace culture to leveraging marketing strategies in recruitment, discover actionable tips and insights to build a loyal and motivated team in today’s competitive labor market. Treating Employees like customers: Episode 160 Episode Highlights: Shifting Mindset: Treat your employees as you would customers—market to and retain them effectively. Culture Matters: Employees...
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How to buy or sell a restaurant with Brad Ruth.
Restauranttopia: A Show for Local Independent Restaurants
How to buy or sell a restaurant with Brad Ruth. https://restauranttopia.com/episode-159-how-to-buy-or-sell-a-restaurant-with-brad-ruth/
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Diving Deep into "The Restaurant Marketing Mindset" with Chip Klose
Restauranttopia: A Show for Local Independent Restaurants
Welcome back, dear readers, to our latest episode recap. This time, we had the pleasure of hosting the insightful Chip Klose, author of "The Restaurant Marketing Mindset." With Brian Seitz and Anthony Hamilton guiding the conversation, this episode was nothing short of a culinary marketing masterclass! Order Now A Glimpse into "The Restaurant Marketing Mindset" The restaurant industry is notorious for its harsh statistics. Many establishments struggle to even stay afloat. So, when a veteran like Chip Klose comes forward with years of hands-on experience and academic know-how, it's time to...
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PART 2 of our series with Chef Doug Katz and Todd Thompson talking about their Restaurant Group, how they navigated the pandemic and operating multiple successful restaurants in northeast Ohio.
Restauranttopia: A Show for Local Independent Restaurants
The magnetic culinary scene of Cleveland takes center stage on the latest episode of Restauranttopia! Our very own Brian Seitz had the pleasure of hosting two of the city's most prolific food maestros - Chef Doug Katz and Todd Thompson. If you've been searching for an episode brimming with passion, delectable tales, and insights into what makes the dining experience memorable, this one's for you. This episode was more than just an interview; it was a culinary odyssey, taking listeners on a flavorful ride through the lanes of Cleveland, the stories behind two iconic restaurants,...
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About Restauranttopia
Restauranttopia is your go-to podcast for everything restaurant related. From operations to marketing, and everything in between, we bring experts from all corners of the restaurant world to share their insights, experiences, and tips to help you succeed in this dynamic industry.
Robin Gagnon is the Co-Founder and CEO of We Sell Restaurants, a brand that has carved an unparalleled niche in the industry as the nation's leading and only business broker franchise focused on restaurants. Under Robin’s leadership, We Sell Restaurants has grown to 45 states where it dominates the restaurant for sale marketplace and franchise resales, delivering on the founder’s vision to Sell More Restaurants Than Anyone Else. We Sell Restaurants was named one of the most influential suppliers and vendors in the country by Nation’s Restaurant News and has earned a position on INC 5000’s list of fastest growing privately held companies. Franchisees of We Sell Restaurants surveyed by Franchise Business Review placed it 25th in the nation in franchisee satisfaction.
Robin is the Chair of the Women’s Franchise Committee of IFA. She is also an MBA and Certified Franchise Executive (CFE) in addition to her CBI (Certified Business Intermediary) designation from the International Business Brokers Association. She co-authored Appetite for Acquisition, a small business book award winner in 2012 and contributes frequently to industry press appearing in Forbes, QSR, Modern Restaurant Management, Franchise Update, and others. Entrepreneur has named her to their list of the “Top Influential Women in Franchising.”
About We Sell Restaurants
We Sell Restaurants is the nation’s largest business broker franchise focused exclusively on the sale of restaurants, with 20 years of experience in helping buy, sell and lease hospitality locations. We Sell Restaurants and its franchisees have sold thousands of restaurants across the country and maintain a listing inventory of more than $200 million online at their powerhouse restaurant for sale marketplace, including independent and restaurant franchises for sale. We Sell Restaurants is offering franchise opportunities for their brand in select market areas. For more information, visit www.wesellrestaurants.com.