622: Lauren Brie Lynch on The Power of Improvising
Restaurant Unstoppable with Eric Cacciatore
Release Date: 06/10/2019
1267: Ron Cardwell, Director of Commodity Strategy at Restaurant Technologies
Restaurant Unstoppable with Eric Cacciatore
Ron Cardwell is the Director of Commodity Strategy at , where he oversees cooking oil sourcing, pricing, and risk management for foodservice operators across the country. With more than two decades in agriculture, energy, and vegetable oil markets, he has managed global corn oil and biodiesel trading, logistics, and policy engagement at ADM and other major firms. Ron now helps restaurants navigate everything from flavor profiles and performance to sustainability and cost savings, including how to get the most out of every pound of cooking oil. Join RULibrary: Join RULive: Set Up...
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1266: Randy Hines, CEO and Partner at The Kolache Shoppe
Restaurant Unstoppable with Eric Cacciatore
Randy Hines joins the Restaurant Unstoppable Network for a live Q+A on May 4th, 2026 at 11AM EST. To join us and engage with all our guests and events, go to restaurantunstoppable.com/live -OR- to just catch today's guest, head over to restaurantunstoppable.com/cwe and we will get you a link to join that specific event for FREE! Randy Hines is the CEO and owner of , a beloved Houston bakery that has been serving made-from-scratch kolaches since 1970. A former CPA and consultant, Randy fell in love with authentic Texas kolaches while growing up in the state’s “Czech belt,” and later...
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1265: Christian Wiens, Founder and CEO of Loman AI
Restaurant Unstoppable with Eric Cacciatore
Christian Wiens joins the Restaurant Unstoppable Network for a live Q+A on May 4th, 2026 at 11AM EST. To join us and engage with all our guests and events, go to restaurantunstoppable.com/live -OR- to just catch today's guest, head over to restaurantunstoppable.com/cwe and we will get you a link to join that specific event for FREE! Christian Wiens is the Founder and CEO of Loman AI, a leading voice AI platform built specifically for restaurants that answers every call, takes orders, and helps operators capture missed revenue while easing front-of-house labor pressure. Since launching the...
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1264: David T. Denney and Chelsea Masters, Partners and Denney Law Firm
Restaurant Unstoppable with Eric Cacciatore
Today's guests join the Restaurant Unstoppable Network for a live Q+A on April 27th, 2026 at 11AM EST. To join us and engage with all our guests and events, go to restaurantunstoppable.com/live -OR- to just catch today's guest, head over to restaurantunstoppable.com/cwe and we will get you a link to join that specific event for FREE! David T. Denney is the founder of Denney Law Group, a Dallas-based firm that counsels startups and growing companies on corporate transactions, business litigation, real estate, franchising, and beverage alcohol licensing, with a particular focus on the food,...
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1263: Eric Reed, Chief Development Officer at Layne’s Chicken Fingers
Restaurant Unstoppable with Eric Cacciatore
Eric Reed and Natalie Hurley (also of Layne's) join the Restaurant Unstoppable Network for a live Q+A on April 20th, 2026 at 11AM EST. To join us and engage with all our guests and events, go to restaurantunstoppable.com/live -OR- to just catch today's guest, head over to restaurantunstoppable.com/cwe and we will get you a link to join that specific event for FREE! Eric Reed is the Chief Development Officer at Layne’s Chicken Fingers, where he leads the brand’s aggressive growth and real estate strategy as the company scales its footprint across existing and new markets. With more than two...
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1262: Natalie Hurley, VP of Marketing at Layne’s Chicken Fingers
Restaurant Unstoppable with Eric Cacciatore
Natalie Hurley and Eric Reed (also of Layne's) join the Restaurant Unstoppable Network for a live Q+A on April 20th, 2026 at 11AM EST. To join us and engage with all our guests and events, go to restaurantunstoppable.com/live -OR- to just catch today's guest, head over to restaurantunstoppable.com/cwe and we will get you a link to join that specific event for FREE! Natalie Hurley is the Vice President of Marketing at Layne’s Chicken Fingers, where she leads brand strategy and growth for the “Soon to be Famous” chicken finger franchise as it expands nationwide. With nearly 20 years of...
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1261: Alex Camp & Cuyler Esposito, VP of Operations Services, VP of Culture Operations at Layne's Chicken Fingers
Restaurant Unstoppable with Eric Cacciatore
Alex Camp and Cuyler Esposito join the Restaurant Unstoppable Network for a live Q+A on April 13th, 2026 at 11AM EST. To join us and engage with all our guests and events, go to restaurantunstoppable.com/live -OR- to just catch today's guest, head over to restaurantunstoppable.com/cwe and we will get you a link to join that specific event for FREE! Alex Camp is the vice president of operations services at Layne’s Chicken Fingers, where he serves as the “central nervous system” of the brand’s rapidly growing franchise system. After joining Layne’s in 2024 as senior director of...
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1260: Albert Sanchez, Co-Founder of Beto’s Mexican Restaurant
Restaurant Unstoppable with Eric Cacciatore
Albert Sanchez and Chris Schultz join the Restaurant Unstoppable Network for a live Q+A on April 6th, 2026 at 11AM EST. To join us and engage with all our guests and events, go to restaurantunstoppable.com/live -OR- to just catch today's guest, head over to restaurantunstoppable.com/cwe and we will get you a link to join that specific event for FREE! Albert Sanchez is the co‑founder and owner of Beto’s Mexican Restaurant, a family‑owned Mexican restaurant based in Grand Prairie, Texas, that has been serving the community since 1993. A lifelong Grand Prairie resident and graduate of South...
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1259: Chris Schultz, CEO of Velvet Taco
Restaurant Unstoppable with Eric Cacciatore
Chris Schultz joins the Restaurant Unstoppable Network for a live Q+A on April 6th, 2026 at 11AM EST. To join us and engage with all our guests and events, go to restaurantunstoppable.com/live -OR- to just catch today's guest, head over to restaurantunstoppable.com/cwe and we will get you a link to join that specific event for FREE! Chris Schultz is the CEO of , a fast-casual taco brand known for its globally inspired, chef-driven tacos and cult-favorite Weekly Taco Feature program. He brings more than 30 years of restaurant leadership experience to the role and is focused on leading Velvet...
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1258: Jo Irizarry, Serial Entrepreneur and Investor at Barbs-B-Q and Thorn & Bred
Restaurant Unstoppable with Eric Cacciatore
Jo Irizarry and Skeeter Miller join the Restaurant Unstoppable Network for a live Q+A on March 23rd, 2026 at 11AM EST. To join us and engage with all our guests and events, go to restaurantunstoppable.com/live -OR- to just catch today's guest, head over to restaurantunstoppable.com/cwe and we will get you a link to join that specific event for FREE! Jo Irizarry is an investor and mentor in the modern Texas barbecue scene, best known for backing nationally acclaimed concepts like Barbs-B-Q and butcher shop and restaurant Thorn & Bred. As an early believer in Barbs-B-Q, Jo helped support...
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The University of Albany graduate, Lauren Brie Lynch had 10 years food and beverage experience before joining forces with Jay Janawsky, and Chad Vigneulle to open Harlem Public in 2011. With the moment the team went on to open At The Wallace in 2014, followed by The Honey Well in 2016. All three restaurants continue to go strong to this day. Addition, there is a food hall opening on the horizon in Washington Heights.
Show notes…
Favorite success quote or mantra:
"Make something good and the money will come."
In this episode with Lauren Brie Lynch we will discuss:
- How technology can positively impact you as the owner
- Knowing your lane and staying in it
- Defining roles
- The importance of mentoring your younger staff
- Stress management
- The numbers game for opening
- Risk factors
- Opening/building pains and how to deal
- Theft
- Building relationships with your staff
- The importance of checklists
- Social media
- Aesthetic is secondary
- The ins and outs of partnerships
- Technology in the restaurants
- Empower your staff
Today's sponsor:
BentoBox helps restaurants grow their business through a connected suite of tools, offering them an integrated website to connect with their guests and drive revenue online. Restaurant owners and operators are able to easily update menus, promote specials, take catering and event inquiries, sell merchandise, gift cards and more.
Revel Systems integrates front of house and back of house operations into a single dashboard. Designed to increase security, stability, ease of use, and speed of service, Revel’s streamlined ecosystem provides businesses with the right tools to grow. Learn more at revelsystems.com/unstoppable.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Communication
- What is your biggest weakness?
- "Getting stuck in my own head"
- What's one question you ask or thing you look for during an interview?
- Do I want to hang out with this person
- What's a current challenge? How are you dealing with it?
- Remaining open-minded and staying relevant
- Share one code of conduct or behavior you teach your team.
- Be welcoming
- What is one uncommon standard of service you teach your staff?
- Asking how the guests is doing
- What's one book we must read to become a better person or restaurant owner?
- The Tipping Point by Malcolm Gladwell
- The Checklist Manifesto by Atul Gawande
- Daring Greatly by Brené Brown
GET THIS BOOK FOR FREE AT AUDIBLE.COM
- What's the one thing you feel restaurateurs don't know well enough or do often enough?
- Humanizing staff
- What's one piece of technology you've adopted within your four walls restaurant and how has it influence operations?
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- Other people will come in and do something better
- I want to be like the cheers bar that welcomed anybody
- Many ways to skin a cat
Contact info:
- Social media: @harlempublic @thehoneywellnyc @atthewallace
Thanks for listening!
Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
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Huge thanks to Lauren Brie Lynch for joining me for another awesome episode. Until next time!