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629: John Stage on Always Under Construction

Restaurant Unstoppable with Eric Cacciatore

Release Date: 07/04/2019

694: Kulsoom Klavon on The Future of Food Halls show art 694: Kulsoom Klavon on The Future of Food Halls

Restaurant Unstoppable with Eric Cacciatore

Kulsoom Klavon is the Vice President of Curation at (owned and operated by )  and today we're here to tap into her unique perspective on F&B in the food hall world. Kulsoom is responsible for selecting all the food and beverage concepts that go into 's locations (currently Legacy Hall in Plano, TX, and a food hall in Nashville opening this fall (with additional Letters of intent in other markets) and is an incredibly dynamic food-insider. Her unique background has provided her with a successful strategy in the face of the ever-changing nationwide food hall trend. Show notes… Calls...

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693: Terry Pham on Failure is Not Trying show art 693: Terry Pham on Failure is Not Trying

Restaurant Unstoppable with Eric Cacciatore

Terry and Jennifer Pham opened the first in 2002 and, despite a challenging economic climate, grew 15-20% each year. In 2007, Fat Straws launched its second store in north Dallas. Even the 2008 recession didn’t slow Fat Straws’ continued growth, due in part to the Pham's focus on quality control, outstanding service, community-based marketing and an emphasis on strong relationships–with customers and employees. Today, has reached a total store count of 4 locations and is looking to expand across the DFW area to bring “happiness in a cup” to even more thirsty customers. Check out ...

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692: Todd Coerver on 3 Steps to Recovering a Lost Brand show art 692: Todd Coerver on 3 Steps to Recovering a Lost Brand

Restaurant Unstoppable with Eric Cacciatore

Todd Coerver is the recently-announced CEO of the Austin, Texas, hamburger chain, . Prior to his current role, Todd served as CEO and as chief brand officer and Chief Operations Officer. And if we go back EVEN FURTHER... Before his role at , Todd spent 14 years at Whataburger where he ended his tenure as VP of marketing and innovation. Check out P. Terry's founder/owner Patrick Terry's as mentioned in today's episode! Check out as mentioned in today's episode! Check out as mentioned in today's episode! Show notes… Calls to ACTION!!! Subscribe to the  Join the private  Join...

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691: Patrick Terry on Taking the Leap into Business Ownership show art 691: Patrick Terry on Taking the Leap into Business Ownership

Restaurant Unstoppable with Eric Cacciatore

In 2005, after a career in advertisement and owning two pizza places, Patrick and Kathy Terry decided it was time to go all-in on burgers. With that, was born. The vision was to re-create the burger joint Patrick remembers as a child: simple, with a focus on quality and great customer service. 15 years later has scaled to 16 locations in and around Austin, TX with plans to expand into Houston and San Antonio within the next year.

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690: Chris Schultz on Bringing Solutions Instead of Problems show art 690: Chris Schultz on Bringing Solutions Instead of Problems

Restaurant Unstoppable with Eric Cacciatore

This is Chris Schultz's 2nd time on Restaurant Unstoppable. We met over 4 years ago at the NRA show and he was on a panel I was hosting. A few months later I hosted Chris on Restaurant Unstoppable, ! Hands down, one of my best interviews out of 691 total episodes. It was so good, I re-published it last week. In that episode, we discuss how Chris helped scale from 200 to 20,000 locations. Then we discussed how Chris helped launch and Scale  from its first single unit to 400 locations. When we last left Chris, his focus was on bringing MOD international. That was 3 years ago. Today, and...

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689: Chris Schultz ARCHIVED-Scaling Culture show art 689: Chris Schultz ARCHIVED-Scaling Culture

Restaurant Unstoppable with Eric Cacciatore

This is a REPEAT EPISODE!! One thing I'd like to do going into the future is to build on my pre-existing relationships. Who were some of our best guests? Where are they now? Let's get them back on the show and continue learning. Chris Schultz is absolutely one of those standout guests. Today, I'm bringing to you his original interview so you can get caught up because on Thursday we're bringing him back! Here is a link to the original: At the time of this interview, Chris Schultz had spent 15 years with the Starbucks Management and Leadership team before joining , aka the MOD Squad in 2009....

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688: Justin Turner on Scaling a Scratch Kitchen show art 688: Justin Turner on Scaling a Scratch Kitchen

Restaurant Unstoppable with Eric Cacciatore

A Chicago native, Justin Turner got his start in fine dining serving for years as a private chef to NBA star Shane Battier. When Shane was traded to the Rockets, Justin followed to Houston, but when the baller moved on again, the chef stayed, converting a yellow school bus into one of Houston’s first food trucks and naming it after his grandfather: . His gourmet burgers and fries were wildly popular and led to a fleet of buses, a spot at NRG Park and now 4 brick-and-mortar restaurants. Show notes… Calls to ACTION!!! Subscribe to the  Join the private  Join the email list!...

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687: Steve Raggiani and Joe Scalo on Fixing the Broken Review Culture  show art 687: Steve Raggiani and Joe Scalo on Fixing the Broken Review Culture

Restaurant Unstoppable with Eric Cacciatore

What if there was a way to help us find the food we’re craving, in a no-bullshit, dead-simple, dependable manner recommended by people we actually trust? According to Steve Raggiani and Joe Scalo, there is a better way and it's called the . Show notes… Favorite success quote or mantra: "It's about the food." In today's episode with Steve Raggiani and Joe Scalo we will discuss: How deep and useful are the recommendations on 8it app? The obnoxious "old way" of finding a good place to eat in a city strictly about the food; the app specifically suggests restaurants based on food The online...

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686: Dave Hirschkop on Launching Your Retail Product  show art 686: Dave Hirschkop on Launching Your Retail Product

Restaurant Unstoppable with Eric Cacciatore

  Upon graduating college Dave Hirschkop opened Burrito Madness in College Park, MD. As a way to deal with unruly drunks, Dave created a hot sauce. Before long that hot sauce became Dave's main focus, and was born. Today Dave owns a website and business called where they sell Dave's Insanity Hot Sauce, pasta sauce, overnight oats and much more. In Today's episode, Dave shares how he spun a gourmet food business out of his restaurant and what advice he has for other restaurants looking to launch their products into stores and online retail.  Show notes… Calls to ACTION!!! ...

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685: Jason Harris on 6 Habits to Make You More Persuasive show art 685: Jason Harris on 6 Habits to Make You More Persuasive

Restaurant Unstoppable with Eric Cacciatore

  Jason Harris is the CEO of the award-winning creative agency and the co-founder of the . Harris works closely with brands through a blend of soul and science to create proactive campaigns that engage audiences. Today we're here to talk about his book . Check out as mentioned in today's episode. Show notes… Favorite success quote or mantra: "No growth in comfort." In today's episode with Jason Harris we will discuss: Partnerships Marketing Branding The power of trust A summary and understanding of what we will find in the book Don't mirror what is popular; be yourself The...

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In 1988, tired of the gypsy lifestyle, John Stage decided to settle in Syracuse, NY, where he opened his first Dinosaur Bar-B-Que restaurant. In the following years, Stage has expanded with locations in Rochester, Manhattan, Troy, Newark, New Jersey, Stamford, Brooklyn, and Buffalo.

Show Notes

Success Quote or Mantra

  • "The road to success is always under construction."

In this episode with John Stage we will discuss:

  • No straight line to success
  • It’s not easy so you must love it
  • How to go from biker to restaurant owner
  • John’s history before Dinosaur Bar-B-Que
  • How to name and brand a restaurant
  • The inspiration of long-established forms of cooking
  • Bringing southern food to NYC
  • Mobile foos operations
  • Getting capital
  • Rough opening days
  • Altering the business based on volume
  • Successfully bringing different demographics together at your restaurant
  • Aim, put people in place to help you succeed…and THEN shoot
  • Recognizing when you need help
  • Your culture suffers when you open too many restaurant too soon
  • Selling one of your products in retail

Today's sponsor:

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EthicsSuite.com -provide a safe, secure, simple and anonymous communication channel between you and your employees to help you protect your hard-earned reputation and assets. Demonstrate to your team that you are committed to providing a workplace that operates with the highest ethical standards. Staying informed about important issues will help you resolve them internally before they spiral into larger, costly, or public problems.

Knowledge bombs

  1. Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
    •  Curiosity and Perseverance
  2. What is your biggest weakness?
    • Patience, too eager
  3. What's one question you ask or thing you look for during an interview?
    • Curiosity, engagement, body language, a connection
  4. What's a current challenge? How are you dealing with it?
    • Lack of people in the workforce
  5. Share one code of conduct or behavior you teach your team.
    • Respect
  6. What is one uncommon standard of service you teach your staff?
    • One approach does not work for everyone, tailor the experience to the table
  7. What's one book we must read to become a better person or restaurant owner?
    • Setting the Table by Danny Meyer
      GET THIS BOOK FOR FREE AT AUDIBLE.COM 
  8. If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
    • Respect people
    • Love what you do, passion
    • Give back and work with your community

Contact info:

Dinosaur Bar-B-Que website

Thanks for listening!

Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!

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Huge thanks to John Stage for joining me for another awesome episode. Until next time!

 

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!