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649: Lisa Astorga-Watel on Taking Chances, Networking, and Presence.

Restaurant Unstoppable with Eric Cacciatore

Release Date: 09/12/2019

1286: Jason Santos, Chef/owner of Buttermilk & Bourbon Group show art 1286: Jason Santos, Chef/owner of Buttermilk & Bourbon Group

Restaurant Unstoppable with Eric Cacciatore

To join us and engage with all our guests and events, go to restaurantunstoppable.com/live -OR- to just catch today's guest, head over to restaurantunstoppable.com/cwe and we will get you a link to join that specific event for FREE! Chef Jason Santos is the chef/owner of the Buttermilk & Bourbon Group, a family of New Orleans–inspired Southern restaurants in Massachusetts including Buttermilk & Bourbon, Citrus & Salt, and related concepts. A Massachusetts native and Newbury College culinary grad, he rose through Boston kitchens before gaining national attention as the...

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Restaurant Unstoppable with Eric Cacciatore

Today's guest will join the Restaurant Unstoppable Network for a live Q+A on August 24th, 2026 at 11AM EST. To join us and engage with all our guests and events, go to restaurantunstoppable.com/live -OR- to just catch today's guest, head over to restaurantunstoppable.com/cwe and we will get you a link to join that specific event for FREE! Kathy Terry co-founded with her husband, Patrick Terry, in 2005, opening the first location in Austin, Texas. Known as the company’s guiding conscience, she helped shape the brand’s mission around quality food, exceptional service, and community-minded...

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1284: Restaurant Profit Breakthroughs with Robert Sloop: AI, Kaizen, Tech Stack Implementation, and Fractional CFO Support show art 1284: Restaurant Profit Breakthroughs with Robert Sloop: AI, Kaizen, Tech Stack Implementation, and Fractional CFO Support

Restaurant Unstoppable with Eric Cacciatore

Robert Sloop is the CEO of , a consulting firm that helps restaurant operators improve financial performance, operations, and tech stack implementation. With over 30 years in foodservice, he has served as CFO for leading multi‑concept restaurant groups and now advises owners on data‑driven systems and continuous improvement. Join RULibrary:  Join RULive: Set Up your RUEvolve 1:1: Subscribe on YouTube: Subscribe to our email newsletter: Today's sponsors: -  - Private event leads die in inboxes every day. Mia fixes that. She's an AI agent that responds within seconds,...

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1283: The No B.S. Tech Stack w/ Mike Bausch show art 1283: The No B.S. Tech Stack w/ Mike Bausch

Restaurant Unstoppable with Eric Cacciatore

Mike Bausch is an industry leader whose restaurant, Andolini's Pizzeria, is a top ten pizzeria in the US, as named by Trip Advisor, BuzzFeed, CNN and USA Today. Andolini's began in 2005 and has grown to five pizzerias, two gelaterias, two food-hall concepts, a food truck, and a fine dining restaurant by 2020. He's a World Pizza Champion, a Guinness Book world record holder, and a writer for Pizza Today, and the author of Unsliced: How to Stay Whole in the Pizzeria Business. Join RULibrary:  Join RULive: Set Up your RUEvolve 1:1: Subscribe on YouTube: Subscribe to our email...

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1282: Cutting Your Software Cost in Half (or more!) with Albert Sanchez, CEO of HotShift show art 1282: Cutting Your Software Cost in Half (or more!) with Albert Sanchez, CEO of HotShift

Restaurant Unstoppable with Eric Cacciatore

Today's guest will join the Restaurant Unstoppable Network for a live Q+A on July 27th, 2026 at 11AM EST. To join us and engage with all our guests and events, go to restaurantunstoppable.com/live -OR- to just catch today's guest, head over to restaurantunstoppable.com/cwe and we will get you a link to join that specific event for FREE! is the co‑founder and owner of Beto’s Mexican Restaurant, a family‑owned Mexican restaurant based in Grand Prairie, Texas, that has been serving the community since 1993. A lifelong Grand Prairie resident and graduate of South Grand Prairie High School,...

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1281: Peter and Martha Pollay, co-founders of Mandara Hospitality Group show art 1281: Peter and Martha Pollay, co-founders of Mandara Hospitality Group

Restaurant Unstoppable with Eric Cacciatore

Today's guests will join the Restaurant Unstoppable Network for a live Q+A on August 10th, 2026 at 11AM EST. To join us and engage with all our guests and events, go to restaurantunstoppable.com/live -OR- to just catch today's guest, head over to restaurantunstoppable.com/cwe and we will get you a link to join that specific event for FREE! Peter and Martha Pollay are the cofounders of Mandara Hospitality Group, the Asheville restaurant group behind Posana and other hospitality-driven concepts. Built around a philosophy of local ingredients, sustainability, and intentional service, their work...

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1280: Molly Irani, co-founder and Chief Culture Officer at Chai Pani Restaurant Group show art 1280: Molly Irani, co-founder and Chief Culture Officer at Chai Pani Restaurant Group

Restaurant Unstoppable with Eric Cacciatore

Today's guest will join the Restaurant Unstoppable Network for a live Q+A on August 3rd, 2026 at 11AM EST. To join us and engage with all our guests and events, go to restaurantunstoppable.com/live -OR- to just catch today's guest, head over to restaurantunstoppable.com/cwe and we will get you a link to join that specific event for FREE! Molly Irani is the cofounder and chief culture officer of the James Beard Award-winning Chai Pani Restaurant Group in Asheville, North Carolina. She has helped shape the company’s celebrated hospitality, community-minded culture, and people-first management...

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1279: Jeff Tonidandel and Jamie Brown, co-owners of Tonidandel-Brown Restaurant Group show art 1279: Jeff Tonidandel and Jamie Brown, co-owners of Tonidandel-Brown Restaurant Group

Restaurant Unstoppable with Eric Cacciatore

Today's guests will join the Restaurant Unstoppable Network for a live Q+A on July 27th, 2026 at 11AM EST. To join us and engage with all our guests and events, go to restaurantunstoppable.com/live -OR- to just catch today's guest, head over to restaurantunstoppable.com/cwe and we will get you a link to join that specific event for FREE! Jeff Tonidandel and Jamie Brown are the husband-and-wife team behind Tonidandel-Brown Restaurant Group, one of Charlotte’s most distinctive hospitality groups. After leaving corporate life to travel through Europe, they returned home inspired to open a...

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1278: Dan Simons, co-founder of Founding Farmers Restaurant Group show art 1278: Dan Simons, co-founder of Founding Farmers Restaurant Group

Restaurant Unstoppable with Eric Cacciatore

To join us and engage with all our guests and events, go to restaurantunstoppable.com/live -OR- to just catch today's guest, head over to restaurantunstoppable.com/cwe and we will get you a link to join that specific event for FREE! Dan Simons is the co-founder and co-owner of Founding Farmers Restaurant Group, a mission-driven hospitality company built around sustainable food, responsible business practices, and support for American family farmers. Along with his partner Michael Vucurevich, he helped grow Founding Farmers into one of the most recognized restaurant groups in the Washington,...

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1277: Mike Cordero, chef/owner of Cordero Hospitality Group show art 1277: Mike Cordero, chef/owner of Cordero Hospitality Group

Restaurant Unstoppable with Eric Cacciatore

Today's guests will join the Restaurant Unstoppable Network for a live Q+A on July 13th, 2026 at 11AM EST. To join us and engage with all our guests and events, go to restaurantunstoppable.com/live -OR- to just catch today's guest, head over to restaurantunstoppable.com/cwe and we will get you a link to join that specific event for FREE! Chef Mike Cordero is the chef and owner of Cordero Hospitality, bringing more than four decades of experience in the hospitality industry to some of Northern Virginia’s most recognizable restaurants. Known for his creativity, entrepreneurial drive, and...

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Chef/Owner Lisa Astorga-Watel grew up in Santiago, Chile, before moving to Houston, Texas where she attended The Culinary Art Institute. Astorga-Watel's ambition started early wit the opening of her own catering business to cover her expenses while in school. Following her formal training, she served as a private chef for celebrity, Tommy Lee Jones. It was during this time in her career she was able to travel the world developing her pallet and culinary repertoire. It was also during this time she met her future husband and business partner Chef Damien Watel. Together the couple owns Bite and Bistr09

Show notes…

Favorite success quote or mantra:

"Shoot for the moon. If you miss you'll hit a star." 

In this episode with Lisa Astorga-Watel, we discuss: 

  • What took Lisa off the path of fashion and on a new culinary path. 
  • Taking chances and risks early in your career to set yourself up with experience and opportunity
  • How to deal with being a woman in a male-dominated industry. 
  • The impact of a well-groomed, well-dressed staff. 
  • Lisa's advice for progressing quicking within an organization. 
  • How to become someone people want to network with. 
  • The sacrifice that comes with being a personal chef for celebrities. 
  • Other challenges of being a personal chef.
  • What good communication with your business and life partner looks like. 
  • Recognizing those who want it and giving them an opportunity. 
  • Taking zoning into consideration when opening a restaurant. 
  • Imprinting your personal identity onto your restaurant. 
  • Maintaining your presence in a restaurant, even when you are absent. 
  • Giving your staff a sense of ownership, and significance, especially in the eyes of your guest. 
  • Always anticipate your opening taking longer than you think. 
  • Opening restaurants in close proximity so you can compound on pre-established relationships. 

Today's sponsor:

BentoBox empowers restaurants to own their presence, profits and relationships. The hospitality platform disrupts third-party services that come between the restaurant and the guest. BentoBox puts the restaurant first and offers tools that drive high-margin revenue directly through the restaurant’s website. BentoBox is trusted and loved by over 5,000 restaurants worldwide including Union Square Hospitality Group, Eleven Madison Park, Gramercy Tavern, Lilia and more.

CAKE provides an easy-to-use integrated software and hardware solution to build better dining experiences for restaurant operators and their guests. With mobile marketing and waitlist management to point of sale payment processing, the CAKErestaurant management system helps you grow your business.  Learn more at trycake.com/unstoppable

Restaurant365 is a cloud-based, all-in-one, restaurant-specific accounting and back-office platform that seamlessly integrates with POS systems, payroll providers, food and beverage vendors. It generates accurate real-time reporting and analysis in user-friendly dashboards, facilitating immediate, data-driven decision making. Restaurant365 eliminates manual, error-prone processes and is designed to help restaurant businesses grow with functionality that helps optimize labor costs, reduce food costs and increase revenue.

 

Knowledge bombs

  1. Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
    • Patience
  2. What is your biggest weakness?
    • Time away from her son.
  3. What's one question you ask or thing you look for during an interview?
    • Honesty
  4. What's a current challenge? How are you dealing with it?
    • Showing up today a better version than herself, yesterday. 
  5. Share one code of conduct or behavior you teach your team.
    • Be on time. 
  6. What is one uncommon standard of service you teach your staff?
    • encourage your team to work together. 
  7. What's one book we must read to become a better person or restaurant owner?
    GET THIS BOOK FOR FREE AT AUDIBLE.COM 
  8. What's the one thing you feel restaurateurs don't know well enough or do often enough?
    • Consistency 
  9. What's one piece of technology you've adopted within your four walls restaurant and how has it influence operations?
  10. If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
    1. Be good.
    2. Be Kind.
    3. Be the best you can be. 

Contact info:

Websites:

Bite

Bistr09

Instagram: @lisa_astorga_watel

 

Thanks for listening!

Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!

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And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.

Huge thanks to Lisa Astorga-Watel for joining me for another awesome episode. Until next time!

 

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!