682: Chef Andrew Savoie on Setting Your Team Up
Restaurant Unstoppable with Eric Cacciatore
Release Date: 01/06/2020
Restaurant Unstoppable with Eric Cacciatore
Rashmi Bhat is the co-owner of 7 Monk's Cafe in Braunfels, Texas. She is also the co-owner of Lazy H Retreats, a property management company, as well as Rezo Hospitality, a boutique hotel management company. In this episode, originally hosted in the Restaurant Unstoppable Network, we will be discussing “Why Every Restaurant Needs a VA: How to Save Time, Scale Smarter, and Build a World-Class Team”. Join RULibrary: Join RULive: Set Up your RUEvolve 1:1: Subscribe on YouTube: Subscribe to our email newsletter: Today's sponsors: : Are you a chef, owner, operator, or...
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Aaron Lyons is the CEO and Founder of Five 12 Restaurant Concepts, based on Houston, TX. Aaron was previously a guest on Restaurant Unstoppable in 2019 for episode 608. Back then, there were five locations of his flagship restaurant, . Today, there are 6 Dish Society locations and a new concept called Daily Gather. Join RULibrary: Join RULive: Set Up your RUEvolve 1:1: Subscribe on YouTube: Subscribe to our email newsletter: Today's sponsors: : Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep,...
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Sean Finter is the Founder of Barmetrix, CEO + Head Coach at Finter Group, and Owner of the Franklin House. Sean got his start in the industry at 12 where he grew up in Canada. He worked for the Hard Rock Cafe in England and stayed in that city for 6 years. He then became a restaurant coach and worked in Australia for about 10 years. At 27 he opened his first restaurant. Today, he focuses on restaurant coaching. This is Sean's second time on the show, having previously joined us for episode 1027. Join RULibrary: Join RULive: Set Up your RUEvolve 1:1: Subscribe on YouTube: ...
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Aaron Franklin is the Chef, Co-Owner, and Head of Maintenance at in Austin, Texas. Aaron Franklin opened his BBQ joint back in 2009 as a trailer. In 2011, he got his brick and mortar. Today, Aaron dabbles in writing books, leading masterclasses, manufacturing wholesale retail sauces, and he makes BBQ pits! Join RULibrary: Join RULive: Set Up your RUEvolve 1:1: Subscribe on YouTube: Subscribe to our email newsletter: Today's sponsors: : Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale...
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Christin Marvin is a podcast host, author, and creator of , a consultancy business she founded in 2022. Christin was a Managing Partner at Bonanno Concepts in Denver from 2007-2012. She served as a Regional Manager at Snooze A.M. Eatery in Denver from 2012-2019. She now serves as a Hospitality Catalyst for her restaurant consultancy business, Solutions by Christin. She is also the host of No Hesitation, a restaurant industry podcast, and she currently has two books published: , and Join RULibrary: Join RULive: Set Up your RUEvolve 1:1: Subscribe on YouTube: Subscribe to our...
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Alison Clem is the Chef/Owner of La Barbecue in Austin, TX. Alison got her start in the restaurant industry at age 18 and never left. She began in FOH and quickly moved to BOH where she thrived. Ali has worked almost every position in a restaurant, from bartender to manager and more. She met her wife LaAnn Mueller in the early 2010s and they together took over a food trailer and turned it into La Barbecue in 2012. They got their first brick and mortar in 2017, where they operate today. They also just received a Michelin Star! Join RULibrary: Join RULive: Set Up your RUEvolve 1:1: ...
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Today we are doing a deep dive into using AI and AI-SEO marketing as an RUNetwork workshop! We are joined by Co-Host and past guest Anna (Tauzin) Naeve, an independent fractional CMO and the owner of . Our guests today are Kelsey Verdier, VP of Marketing at , as well as Claudia Tomina, CEO and Founder of . Join RULibrary: Join RULive: Set Up your RUEvolve 1:1: Subscribe on YouTube: Subscribe to our email newsletter: Today's sponsors: : Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes...
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Avi Goren is the CEO and Co-Founder of . is a digital operations platform for the hospitality industry that simplifies online presence management for restaurants and other food service businesses. It automates updates for online listings, menus, and business information across dozens of major websites and apps like Google and Yelp. Additionally, Marqii provides tools for managing online reviews, tracking customer feedback, and optimizing local search rankings to attract more customers. Avi Goren worked at Yelp for many years before co-founding . Join RULibrary: Join RULive: Set Up...
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Kelly Mirabella is an award-winning digital marketing educator and consultant, and the owner of . She has been in the digital marketing space for 17 years and started her business, , 15 years ago. This workshop covers The Evolution of AI and Content Marketing with expert Kelly Mirabella. Workshops can be found every Thursday in the Restaurant Unstoppable podcast feed or on YouTube. Most have a visual component, so consider watching the video version . Join the RUNetwork to take part in workshops and ask the experts YOUR questions! Join RULibrary: Join RULive: Set Up...
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Patrick Terry is the CEO and Co-Founder of , based in Austin, TX. Patrick was previously on the show in early 2020 for episode 691. At that time, P. Terry’s had 16 locations in and around Austin. Today there are 36 locations. P. Terry’s is an old school styled burger shack opened originally in 2005. Join RULibrary: Join RULive: Set Up your RUEvolve 1:1: Subscribe on YouTube: Subscribe to our email newsletter: Today's sponsors: - Marqii helps restaurants manage online listings, menus, and reviews from one platform. It saves time, improves SEO, ensures menu accuracy across...
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Chef Andrew Savoie, a native New Yorker, began his culinary journey after graduating from Baltimore International College in 1997.
Eager to begin his professional training under the direction of highly regarded chefs, Andrew headed to New Orlean, Virginia, California, Maine, and back again to NYC.
After a move to Dallas, Andrew spent his time inspiring tomorrow’s chefs as a Culinary Instructor at The International Culinary School at The Art Institute of Dallas, where he earned awards and accolades from faculty and students.
Today, Savoie serves as the Chef-Owner of Resident Taqueria located in the Lake Highlands neighborhood of Dallas, TX
Show notes…
Calls to ACTION!!!
- Subscribe to the Restaurant Unstoppable YouTube Channel
- Join the private Unstoppable Facebook Group
- Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra:
"Make new mistakes every day."
In this episode with Andrew Savoie, we discuss:
- Learning from our mistakes.
- Knowing when it's ok to quit.
- The role communication plays in creating a culture with high standards.
- The difference between people showing up to a "job" VS showing up to live out their passion.
- Do whatever it takes to get on the best restaurant teams. Even if you have to work for free.
- Surrounding yourself with equally passionate individuals.
- Investing your time into people who are worth it.
- Earning respect.
- Finesse.
- Mise en place.
- Accepting that your role as a business person is to help people grow, even if growing means moving on from your restaurant.
- Preparedness.
- Your responsibility to set your coworkers, specifically incoming shifts, up for success.
- Teaching and treating employees as individuals. They don't all learn the same way.
- Before opening, do research. What is your market missing?
- Establishing roots in a community before opening your business in it.
- Creating space within your restaurant for a line to form. You don't want people waiting outside.
- Believe in your friends and family. When people want to help out. Use it. Never stop networking.
Other episodes mentioned in today's show:
- 552: Rob Evans on Growing By Taking Chances
- 569: David Denney on What To Know Before Entering a Partnership
- 183: David Denney on Protecting Your Restaurant From Food-born Illness
Today's sponsor:
BentoBox empowers restaurants to own their presence, profits and relationships. The hospitality platform disrupts third-party services that come between the restaurant and the guest. BentoBox puts the restaurant first and offers tools that drive high-margin revenue directly through the restaurant’s website. BentoBox is trusted and loved by over 5,000 restaurants worldwide including Union Square Hospitality Group, Eleven Madison Park, Gramercy Tavern, Lilia and more.
CAKE provides an easy-to-use integrated software and hardware solution to build better dining experiences for restaurant operators and their guests. With mobile marketing and waitlist management to point of sale payment processing, the CAKErestaurant management system helps you grow your business. Learn more at trycake.com/unstoppable
Restaurant365 is a cloud-based, all-in-one, restaurant-specific accounting and back-office platform that seamlessly integrates with POS systems, payroll providers, food and beverage vendors. It generates accurate real-time reporting and analysis in user-friendly dashboards, facilitating immediate, data-driven decision making. Restaurant365 eliminates manual, error-prone processes and is designed to help restaurant businesses grow with functionality that helps optimize labor costs, reduce food costs and increase revenue.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Intensity.
- What is your biggest weakness?
- Anxiety.
- What's one question you ask or thing you look for during an interview?
- Respect.
- What's a current challenge? How are you dealing with it?
- Managing humans. Get to know your people.
- Share one code of conduct or behavior you teach your team.
- Teach your people to do the right thing when nobody is looking. That's integrity, baby!
- What is one uncommon standard of service you teach your staff?
- Teaching your staff about human behavior.
- What's one book we must read to become a better person or restaurant owner?
GET THIS BOOK FOR FREE AT AUDIBLE.COM- Read local publications
- Culinary Artistry
- The Flavor Bible: The Essential Guide to Culinary Creativity, Based on the Wisdom of America's Most Imaginative Chefs
- What to Drink with What You Eat: The Definitive Guide to Pairing Food with Wine, Beer, Spirits, Coffee, Tea- Even Water - Based on Expert Advice from America's Best Sommeliers
- Kitchen Creativity: Unlocking Culinary Genius- with Wisdom, Inspiration, and Ideas from the Worlds Most Creative Chefs.
- Name one service you've hired
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- be kind
- Learn
- Choose happiness.
Contact info:
Thanks for listening!
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Huge thanks to Andrew Savoie for joining me for another awesome episode. Until next time!