682: Chef Andrew Savoie on Setting Your Team Up
Restaurant Unstoppable with Eric Cacciatore
Release Date: 01/06/2020
Restaurant Unstoppable with Eric Cacciatore
Jordan Ware and Cindi Kozak are the chef-and-general manager team behind in Burlington, Vermont, a 70-seat, seafood-forward, farm-to-table restaurant in the former Penny Cluse Café space that has quickly become one of the most talked-about new spots in the country. After years working together at Hen of the Wood—Jordan as executive chef and Cindi as general manager and wine buyer—they struck out on their first solo venture, building a warm, “fine but friendly” dining room that bridges casual and special-occasion hospitality while spotlighting New England farms, fisheries, and...
info_outlineRestaurant Unstoppable with Eric Cacciatore
Eric Scheffer is the Founder and CEO of , based in Asheville, North Carolina. Eric comes from a family that worked in the entertainment business in NYC and LA and he too joined them in that business at a young age. Eventually, he decided to pivot to restaurateur. Eric opened his first restaurant in Asheville in 2000 and has owned 7 concepts in the city since then. Today, The Scheffer Group consists of 2 Vinnie's neighborhood Italian locations, 1 Jettie Rea's Oyster House location, and 1 Gan Shan Neighborhood Asian location. Join RULibrary: Join RULive: Set Up your RUEvolve...
info_outlineRestaurant Unstoppable with Eric Cacciatore
Philip Bollhoefer is the Vice President of Food & Beverage at based in Raleigh, North Carolina. Starting in 2008, Parks Hospitality Group opens, owns, and operates hotels in North Carolina, South Carolina, Tennessee, and Georgia. When Philip joined in 2016 they owned 6 hotels and today they own 12. Join RULibrary: Join RULive: Set Up your RUEvolve 1:1: Subscribe on YouTube: Subscribe to our email newsletter: Today's sponsors: - — the leader in automated cooking oil management. Their Total Oil Management solution is an end-to-end closed loop automated...
info_outlineRestaurant Unstoppable with Eric Cacciatore
Elizabeth Tilton is the Founder and CEO of and . Based in both New Orleans and NYC and founded in 2019, Oyster Sunday is a hospitality consulting agency for independent F&B businesses. Consider them your thought partner or an extension of your in-house team, whether you're launching a business or currently operating one. The company is currently rolling out their Oyster Sunday HR department. OS BENEFiTS seeks to help your team get affordable health insurance and wellness benefits built for hospitality companies and organizations. Join RULibrary: Join RULive: Set Up...
info_outlineRestaurant Unstoppable with Eric Cacciatore
Leonard Botello is the owner and Pit Master of , which currently has two locations in Houston and Brenham, TX. Leonard grew up in restaurants with his family and went on to study Biology at A&M. He pivoted to BBQ when he had his first real eye-opening experience with craft BBQ. In 2015 he opened the first Truth BBQ in Brenham, Texas and in 2019 he opened the second location in Houston. Join RULibrary: Join RULive: Set Up your RUEvolve 1:1: Subscribe on YouTube: Subscribe to our email newsletter: Today's sponsors: - — the leader in automated cooking oil...
info_outlineRestaurant Unstoppable with Eric Cacciatore
Ope Amosu is the chef/owner of located in Houston, Texas. Ope began his career working in oil and gas all over the globe. The son of Nigerian parents, Ope found that no matter where he travelled, it was difficult to get Nigerian food and find the local Nigerian culture. So, in 2017 he decided he should open a West African/Nigerian food restaurant in Houston. He began with private dinners and then held "restaurant takeovers" and in 2018 opened up in a food hall to great success. In 2022, the first standalone ChòpnBlọk opened. Join RULibrary: Join RULive: Set Up...
info_outlineRestaurant Unstoppable with Eric Cacciatore
FoodServiceIQ is based in Austin, Texas and helps specifically independant restaurants reduce food costs by an average of 5-7% on a 100% performance basis. To use their services, please email Eric at to get the best deal! Also, we get a commission this way, which greatly helps the mission and the podcast thrive into the future! Join RULibrary: Join RULive: Set Up your RUEvolve 1:1: Subscribe on YouTube: Subscribe to our email newsletter: Today's sponsors: : Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize,...
info_outlineRestaurant Unstoppable with Eric Cacciatore
Willet Feng and Diane Wu Feng are the Co-Owners of , a "mom and pop burger shop" founded in 2016 and located in Houston, Texas. Chef Ryan Stewart of Silver Linings Hospitality recently partnered with them and has taken over the major operations of burger-chan so that Willet can focus on is next concept, the still young . Join RULibrary: Join RULive: Set Up your RUEvolve 1:1: Subscribe on YouTube: Subscribe to our email newsletter: Today's sponsors: : Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share,...
info_outlineRestaurant Unstoppable with Eric Cacciatore
Charles Clark is the owner of Clark Concepts, based in Houston, TX. Charles was on the show for episode 666 back in 2019 and quite a lot has changed since then. In 2019, he had 6 concepts and a partner. He and his partner recently split amicably so that Charles could solely focus on . In addition to improving Brasserie 19, Charles is currently looking for a location for his next solo concept. Join RULibrary: Join RULive: Set Up your RUEvolve 1:1: Subscribe on YouTube: Subscribe to our email newsletter: Today's sponsors: - Cerboni is an all-in-one financial solution...
info_outlineRestaurant Unstoppable with Eric Cacciatore
Maria Degaine and Joshua Santana are the Co-Founders of Cerboni Financial Services, based in Houston, TX. Cerboni is an all-in-one financial solution for restaurants. Maria's background is in hospitality and owning restaurants, while Joshua's background is in finance and tech. Together they formed Cerboni Services in 2017 to help independent restaurants manage their financials and lower costs through performance based metrics. Today, Cerboni helps around 800 restaurants nationwide. Join RULibrary: Join RULive: Set Up your RUEvolve 1:1: Subscribe on YouTube: Subscribe to our...
info_outline
Chef Andrew Savoie, a native New Yorker, began his culinary journey after graduating from Baltimore International College in 1997.
Eager to begin his professional training under the direction of highly regarded chefs, Andrew headed to New Orlean, Virginia, California, Maine, and back again to NYC.
After a move to Dallas, Andrew spent his time inspiring tomorrow’s chefs as a Culinary Instructor at The International Culinary School at The Art Institute of Dallas, where he earned awards and accolades from faculty and students.
Today, Savoie serves as the Chef-Owner of Resident Taqueria located in the Lake Highlands neighborhood of Dallas, TX
Show notes…
Calls to ACTION!!!
- Subscribe to the Restaurant Unstoppable YouTube Channel
- Join the private Unstoppable Facebook Group
- Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra:
"Make new mistakes every day."
In this episode with Andrew Savoie, we discuss:
- Learning from our mistakes.
- Knowing when it's ok to quit.
- The role communication plays in creating a culture with high standards.
- The difference between people showing up to a "job" VS showing up to live out their passion.
- Do whatever it takes to get on the best restaurant teams. Even if you have to work for free.
- Surrounding yourself with equally passionate individuals.
- Investing your time into people who are worth it.
- Earning respect.
- Finesse.
- Mise en place.
- Accepting that your role as a business person is to help people grow, even if growing means moving on from your restaurant.
- Preparedness.
- Your responsibility to set your coworkers, specifically incoming shifts, up for success.
- Teaching and treating employees as individuals. They don't all learn the same way.
- Before opening, do research. What is your market missing?
- Establishing roots in a community before opening your business in it.
- Creating space within your restaurant for a line to form. You don't want people waiting outside.
- Believe in your friends and family. When people want to help out. Use it. Never stop networking.
Other episodes mentioned in today's show:
- 552: Rob Evans on Growing By Taking Chances
- 569: David Denney on What To Know Before Entering a Partnership
- 183: David Denney on Protecting Your Restaurant From Food-born Illness
Today's sponsor:
BentoBox empowers restaurants to own their presence, profits and relationships. The hospitality platform disrupts third-party services that come between the restaurant and the guest. BentoBox puts the restaurant first and offers tools that drive high-margin revenue directly through the restaurant’s website. BentoBox is trusted and loved by over 5,000 restaurants worldwide including Union Square Hospitality Group, Eleven Madison Park, Gramercy Tavern, Lilia and more.

CAKE provides an easy-to-use integrated software and hardware solution to build better dining experiences for restaurant operators and their guests. With mobile marketing and waitlist management to point of sale payment processing, the CAKErestaurant management system helps you grow your business. Learn more at trycake.com/unstoppable
Restaurant365 is a cloud-based, all-in-one, restaurant-specific accounting and back-office platform that seamlessly integrates with POS systems, payroll providers, food and beverage vendors. It generates accurate real-time reporting and analysis in user-friendly dashboards, facilitating immediate, data-driven decision making. Restaurant365 eliminates manual, error-prone processes and is designed to help restaurant businesses grow with functionality that helps optimize labor costs, reduce food costs and increase revenue.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Intensity.
- What is your biggest weakness?
- Anxiety.
- What's one question you ask or thing you look for during an interview?
- Respect.
- What's a current challenge? How are you dealing with it?
- Managing humans. Get to know your people.
- Share one code of conduct or behavior you teach your team.
- Teach your people to do the right thing when nobody is looking. That's integrity, baby!
- What is one uncommon standard of service you teach your staff?
- Teaching your staff about human behavior.
- What's one book we must read to become a better person or restaurant owner?
GET THIS BOOK FOR FREE AT AUDIBLE.COM- Read local publications
- Culinary Artistry
- The Flavor Bible: The Essential Guide to Culinary Creativity, Based on the Wisdom of America's Most Imaginative Chefs
- What to Drink with What You Eat: The Definitive Guide to Pairing Food with Wine, Beer, Spirits, Coffee, Tea- Even Water - Based on Expert Advice from America's Best Sommeliers
- Kitchen Creativity: Unlocking Culinary Genius- with Wisdom, Inspiration, and Ideas from the Worlds Most Creative Chefs.
- Name one service you've hired
- What's one piece of technology you've adopted within your restaurant walls and how has it influence operations?
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- be kind
- Learn
- Choose happiness.
Contact info:
Thanks for listening!
Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
If you enjoyed this episode, please share it using the social media buttons you see at the top of the post.
Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them.
And finally, don’t forget to subscribe to the show on iTunes to get automatic updates.
Huge thanks to Andrew Savoie for joining me for another awesome episode. Until next time!


