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738: Trey Smith on Building an Unsinkable Restaurant

Restaurant Unstoppable with Eric Cacciatore

Release Date: 08/10/2020

1235: Dan Weinberger, Founder of Weinberger’s Deli show art 1235: Dan Weinberger, Founder of Weinberger’s Deli

Restaurant Unstoppable with Eric Cacciatore

Dan Weinberger is the Founder of located in Grapevine, Texas. Dan's parents opened and operated 5 deli's in Chicago from 1952 until 2000. Dan worked in his parent's stores growing up and eventually went to culinary school and opened his own deli, Weinberger's Deli, in 2002 in Grapevine, TX. Weinberger's Deli is still going strong today with plans to expand the current location's footprint.  Join RULibrary:  Join RULive: Set Up your RUEvolve 1:1: Subscribe on YouTube: Subscribe to our email newsletter: Today's sponsors: - Cerboni is an all-in-one financial solution for...

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1234: Addie and Dustin Teague, Owners of Relish Restaurant and Bar show art 1234: Addie and Dustin Teague, Owners of Relish Restaurant and Bar

Restaurant Unstoppable with Eric Cacciatore

Addie and Dustin Teague are the owners of located in Houston, TX. The pair are married and are both from Houston originally. Dustin worked in restaurants in Las Vegas and New York before returning to Houston. Addie attended culinary school and worked in places as revered as Eleven Madison Park in NYC, and also returned to Houston. In 2011, Addie opened Relish as a market and hired Dustin as her chef. The market version of Relish closed in 2015 and was reopened in 2016 as Relish Restaurant and Bar. In 2024, the second location opened. Join RULibrary:  Join RULive: Set Up...

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1233: David Denis, Chef/Owner of Bistro Mistral show art 1233: David Denis, Chef/Owner of Bistro Mistral

Restaurant Unstoppable with Eric Cacciatore

Chef David Denis was born and raised in France with a grandmother and mother who both owned restaurants and cafes. David became a chef and ended up in Houston for a private chef gig and stayed. He opened his first restaurant in Houston in 2001, then opened his second restaurant 7 years later. He later became a consultant and finally in 2020 he bought with his partners. This year he became the sole owner of the restaurant and will rename it Bistro Mistral. He plans to open at least 4 more restaurants in Houston. Join RULibrary:  Join RULive: Set Up your RUEvolve 1:1: Subscribe on...

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1232: Brian Reece and Steve Crowley, Co-Founders of Service Physics show art 1232: Brian Reece and Steve Crowley, Co-Founders of Service Physics

Restaurant Unstoppable with Eric Cacciatore

Brian Reece and Steve Crowley are the co-founders of . Service Physics is a multi-unit restaurant service consultant company based in NYC. The company was organically recommended by Haven Hot Chicken for franchising. Brian and Steve are hosting a live on December 9th, 2025. Go to to get a link to join that conversation!  Join RULibrary:  Join RULive: Set Up your RUEvolve 1:1: Subscribe on YouTube: Subscribe to our email newsletter: Today's sponsors: : Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share,...

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1231: Dan Carr, CEO and Co-Owner of Visconti’s Hospitality Group show art 1231: Dan Carr, CEO and Co-Owner of Visconti’s Hospitality Group

Restaurant Unstoppable with Eric Cacciatore

Dan Carr is the Co-Owner of . The original Visconti’s was opened in 1985 in Wenatchee, WA. Dan moved to Wenatchee from the midwest in 1991 and started working in Visconti’s in 1993 after meeting the President and Owner, Candy Mecham. Dan and candy then opened a second Visconti’s in Leavenworth, WA and since then they have opened 6 concepts across 9 locations in Washington. Join RULibrary:  Join RULive: Set Up your RUEvolve 1:1: Subscribe on YouTube: Subscribe to our email newsletter: Today's sponsors: : Are you a chef, owner, operator, or manage recipes in professional...

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1230: What you need to know about L.T.O.’s with Anna Neave show art 1230: What you need to know about L.T.O.’s with Anna Neave

Restaurant Unstoppable with Eric Cacciatore

This is a LIVE event all about Limited Time Offers (L.T.O.'s) and how to best utilize them in your business, as presented by Anna Neave. Anna is the owner of and in Austin, Texas! Join RULibrary:  Join RULive: Set Up your RUEvolve 1:1: Subscribe on YouTube: Subscribe to our email newsletter: Today's sponsors: : Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes like never before. Plus, engineer your menu in real-time and get accurate food costs. Sign up for free today and get 2 FREE...

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1229: Hannah Selinger, Author of Cellar Rat: My Life in the Restaurant Underbelly show art 1229: Hannah Selinger, Author of Cellar Rat: My Life in the Restaurant Underbelly

Restaurant Unstoppable with Eric Cacciatore

is a James Beard-nominated lifestyle writer and journalist based in Massachusetts. Hannah attended the French Culinary Institute and started working in the restaurants around 2002 in NYC. She worked for some very big names, such as David Chang. In addition to promoting her new book, a memoir titled , she is also promoting restaurant workers' rights in the modern age.  Hannah asked that you use to purchase her book. Come hang with Hannah and me on 10/20/25 at 11 AM EST: https://zoom.us/j/6508205412 Join RULibrary:  Join RULive: Set Up your RUEvolve 1:1: Subscribe on YouTube: ...

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1228: 7 Phases of Menu Engineering with Sean Willard show art 1228: 7 Phases of Menu Engineering with Sean Willard

Restaurant Unstoppable with Eric Cacciatore

Sean Willard has two decades of hospitality experience. He started in the business in his teens in a steakhouse and quickly moved through nearly all positions (FOH and BOH) until he landed at menu engineering. He then attended Cornell University's School of hotel Administration where he was taught by Stephani Robson (past guest many times over!). You can find Sean these days at https://www.menuengineers.com/ Join RULibrary:  Join RULive: Set Up your RUEvolve 1:1: Subscribe on YouTube: Subscribe to our email newsletter: Today's sponsors: : Are you a chef, owner, operator, or...

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1227: Jason E. Brooks, Keynote Speaker, Author, and Profitability Coach show art 1227: Jason E. Brooks, Keynote Speaker, Author, and Profitability Coach

Restaurant Unstoppable with Eric Cacciatore

is many things, including: keynote speaker, author, profitability coach, and podcast host. In the past, Jason has worked for so many impressive companies in the hospitality industry. Some of his roles include: Managing Partner at Ruby Tuesday, Director of Operations at LIME Fresh Mexican Grill, Franchise Business Consultant at Moe’s Southwest Grill, Franchise Operations Coach at The Wendy’s Company, and Strategic Leadership Facilitator at Runza Restaurants, among many others. Currently he is the Founder of Coach Up and Founder & Creator of CoachNext.AI. He is based in Charlotte,...

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1226: Three Elements that Define Excellence with Rudy Miick, Part 3 show art 1226: Three Elements that Define Excellence with Rudy Miick, Part 3

Restaurant Unstoppable with Eric Cacciatore

Rudy’s an executive coach, psychologist, restaurateur, writer, speaker, athlete and dad. His clients typically run at 3 – 5 times above median profit within our industry, and they get there within contract periods. He is a co-founder and curriculum creator for UCLA Extension’s Hospitality Management Program and was an adjunct professor there for 13 years. Rudy is a Certified Management Consultant, CMC®. This certification is only given after meeting the highest global standards and ethical canons of the profession. Less than 1% of all consultants have achieved this level of excellence....

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More Episodes

Saint-Germain was created by Drew Delaughter, Chef Blake Aguillard, and Trey Smith. Drew and Trey met in 2008 at culinary school in Hyde Park, NY. They both moved to New Orleans after school. Drew worked at Susan Spicer’s Bayona Restaurant working his way up to Captain, gaining valuable service experience, as well as wine and spirit knowledge. Smith went to work for Chef Michael Gulotta at Restaurant August where he met and worked alongside Blake.  After some European traveling, and working in other cities, the trio reunited and Saint-Germain was born.

Check out episode 734 with Drew Delaughter as mentioned in today's episode.

Check out episode 732 with Chef Michael Gulotta as mentioned in today's episode.

Show notes…

Calls to ACTION!!!

Favorite success quote or mantra:

  • "Success is a journey, not a destination." Found on a coffee mug in the rubble of the restaurant now called Saint-Germain.

In today's episode with Trey Smith we will discuss:

  • Attention to detail
  • Mentors
  • From law school to culinary school
  • The competitive side of cooking
  • Learning how to ask for help
  • Trusting your team to execute your vision
  • Living and learning in Germany
  • In German restaurants you serve what you kill the night before
  • You're only as good as your team
  • CPA's and accounting
  • Leadership and how to manager people
  • Be respectful always in your restaurant
  • Projections and checklists

Today's sponsor:

Toast - A POS built for restaurants by restaurant people Adapt fast with Toast's cloud-based restaurant POS system that updates to evolve your POS along with changing industry trends and guest expectations. Toast is built exclusively for restaurants of all shapes and sizes, with over 2/3 of our employees having restaurant experience to serve you better. Online Ordering - Let guests easily order directly from your restaurant for pickup or contactless delivery to keep revenue flowing during these uncertain times. Toast Delivery Services Dispatch local drivers through an on-demand network to keep your community fed and revenue coming in.

 

Knowledge bombs

  1. Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
    • Perfectionist
  2. What is your biggest weakness?
    • Perfectionist
  3. What's one question you ask or thing you look for during an interview?
    • What is your long-term goal
  4. What's a current challenge? How are you dealing with it?
    • Planning anything during COVID-19
  5. Share one code of conduct or behavior you teach your team.
    • Communication
  6. What is one uncommon standard of service you teach your staff?
    • Professional actions within a casual environment
  7. What's one book we must read to become a better person or restaurant owner?
  8. Name one service you've hired.
    • Lawyer
  9. What's one piece of technology you've adopted within your restaurant walls and how has it influenced operations?
    • DineX POS system
  10. If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
    • If you have a dream, take the leap
    • Enjoy what success you have
    • Work your butt off until it's time to stop

Contact info:

Instagram: @saintgermainnola

website: www.saintgermainnola.com

Thanks for listening!

Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!

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Huge thanks to Trey Smith for joining me for another awesome episode. Until next time!

 

Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!