738: Trey Smith on Building an Unsinkable Restaurant
Restaurant Unstoppable with Eric Cacciatore
Release Date: 08/10/2020
1220: Why Every Restaurant Needs a VA with Rashmi Bhat
Restaurant Unstoppable with Eric Cacciatore
Rashmi Bhat is the co-owner of 7 Monk's Cafe in Braunfels, Texas. She is also the co-owner of Lazy H Retreats, a property management company, as well as Rezo Hospitality, a boutique hotel management company. In this episode, originally hosted in the Restaurant Unstoppable Network, we will be discussing “Why Every Restaurant Needs a VA: How to Save Time, Scale Smarter, and Build a World-Class Team”. Join RULibrary: Join RULive: Set Up your RUEvolve 1:1: Subscribe on YouTube: Subscribe to our email newsletter: Today's sponsors: : Are you a chef, owner, operator, or...
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1219: Aaron Lyons, CEO and Founder of Five 12 Restaurant Concepts
Restaurant Unstoppable with Eric Cacciatore
Aaron Lyons is the CEO and Founder of Five 12 Restaurant Concepts, based on Houston, TX. Aaron was previously a guest on Restaurant Unstoppable in 2019 for episode 608. Back then, there were five locations of his flagship restaurant, . Today, there are 6 Dish Society locations and a new concept called Daily Gather. Join RULibrary: Join RULive: Set Up your RUEvolve 1:1: Subscribe on YouTube: Subscribe to our email newsletter: Today's sponsors: : Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep,...
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1218: Sean Finter, Founder of Barmetrix, CEO & Head Coach of Finter Group, Owner of The Franklin House
Restaurant Unstoppable with Eric Cacciatore
Sean Finter is the Founder of Barmetrix, CEO + Head Coach at Finter Group, and Owner of the Franklin House. Sean got his start in the industry at 12 where he grew up in Canada. He worked for the Hard Rock Cafe in England and stayed in that city for 6 years. He then became a restaurant coach and worked in Australia for about 10 years. At 27 he opened his first restaurant. Today, he focuses on restaurant coaching. This is Sean's second time on the show, having previously joined us for episode 1027. Join RULibrary: Join RULive: Set Up your RUEvolve 1:1: Subscribe on YouTube: ...
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1217: Aaron Franklin, Chef, Co-Owner, and Head of Maintenance at Franklin Barbecue
Restaurant Unstoppable with Eric Cacciatore
Aaron Franklin is the Chef, Co-Owner, and Head of Maintenance at in Austin, Texas. Aaron Franklin opened his BBQ joint back in 2009 as a trailer. In 2011, he got his brick and mortar. Today, Aaron dabbles in writing books, leading masterclasses, manufacturing wholesale retail sauces, and he makes BBQ pits! Join RULibrary: Join RULive: Set Up your RUEvolve 1:1: Subscribe on YouTube: Subscribe to our email newsletter: Today's sponsors: : Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale...
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1216: Three Pillars to Scale Your Restaurant Group without Losing Control with Christin Marvin
Restaurant Unstoppable with Eric Cacciatore
Christin Marvin is a podcast host, author, and creator of , a consultancy business she founded in 2022. Christin was a Managing Partner at Bonanno Concepts in Denver from 2007-2012. She served as a Regional Manager at Snooze A.M. Eatery in Denver from 2012-2019. She now serves as a Hospitality Catalyst for her restaurant consultancy business, Solutions by Christin. She is also the host of No Hesitation, a restaurant industry podcast, and she currently has two books published: , and Join RULibrary: Join RULive: Set Up your RUEvolve 1:1: Subscribe on YouTube: Subscribe to our...
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1215: Alison Clem, Chef/Owner and Director of Operations at La Barbecue
Restaurant Unstoppable with Eric Cacciatore
Alison Clem is the Chef/Owner of La Barbecue in Austin, TX. Alison got her start in the restaurant industry at age 18 and never left. She began in FOH and quickly moved to BOH where she thrived. Ali has worked almost every position in a restaurant, from bartender to manager and more. She met her wife LaAnn Mueller in the early 2010s and they together took over a food trailer and turned it into La Barbecue in 2012. They got their first brick and mortar in 2017, where they operate today. They also just received a Michelin Star! Join RULibrary: Join RULive: Set Up your RUEvolve 1:1: ...
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1214: Using AI and AI-SEO Marketing with Kelsey Verdier and Claudia Tomina
Restaurant Unstoppable with Eric Cacciatore
Today we are doing a deep dive into using AI and AI-SEO marketing as an RUNetwork workshop! We are joined by Co-Host and past guest Anna (Tauzin) Naeve, an independent fractional CMO and the owner of . Our guests today are Kelsey Verdier, VP of Marketing at , as well as Claudia Tomina, CEO and Founder of . Join RULibrary: Join RULive: Set Up your RUEvolve 1:1: Subscribe on YouTube: Subscribe to our email newsletter: Today's sponsors: : Are you a chef, owner, operator, or manage recipes in professional kitchens? meez is built just for you. Organize, share, prep, and scale recipes...
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1213: Avi Goren, Co-Founder and CEO of Marqii
Restaurant Unstoppable with Eric Cacciatore
Avi Goren is the CEO and Co-Founder of . is a digital operations platform for the hospitality industry that simplifies online presence management for restaurants and other food service businesses. It automates updates for online listings, menus, and business information across dozens of major websites and apps like Google and Yelp. Additionally, Marqii provides tools for managing online reviews, tracking customer feedback, and optimizing local search rankings to attract more customers. Avi Goren worked at Yelp for many years before co-founding . Join RULibrary: Join RULive: Set Up...
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1212: The Evolution of AI and Content Marketing with Kelly Mirabella
Restaurant Unstoppable with Eric Cacciatore
Kelly Mirabella is an award-winning digital marketing educator and consultant, and the owner of . She has been in the digital marketing space for 17 years and started her business, , 15 years ago. This workshop covers The Evolution of AI and Content Marketing with expert Kelly Mirabella. Workshops can be found every Thursday in the Restaurant Unstoppable podcast feed or on YouTube. Most have a visual component, so consider watching the video version . Join the RUNetwork to take part in workshops and ask the experts YOUR questions! Join RULibrary: Join RULive: Set Up...
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1211: Patrick Terry, CEO and Co-Founder of P. Terry’s
Restaurant Unstoppable with Eric Cacciatore
Patrick Terry is the CEO and Co-Founder of , based in Austin, TX. Patrick was previously on the show in early 2020 for episode 691. At that time, P. Terry’s had 16 locations in and around Austin. Today there are 36 locations. P. Terry’s is an old school styled burger shack opened originally in 2005. Join RULibrary: Join RULive: Set Up your RUEvolve 1:1: Subscribe on YouTube: Subscribe to our email newsletter: Today's sponsors: - Marqii helps restaurants manage online listings, menus, and reviews from one platform. It saves time, improves SEO, ensures menu accuracy across...
info_outlineSaint-Germain was created by Drew Delaughter, Chef Blake Aguillard, and Trey Smith. Drew and Trey met in 2008 at culinary school in Hyde Park, NY. They both moved to New Orleans after school. Drew worked at Susan Spicer’s Bayona Restaurant working his way up to Captain, gaining valuable service experience, as well as wine and spirit knowledge. Smith went to work for Chef Michael Gulotta at Restaurant August where he met and worked alongside Blake. After some European traveling, and working in other cities, the trio reunited and Saint-Germain was born.
Check out episode 734 with Drew Delaughter as mentioned in today's episode.
Check out episode 732 with Chef Michael Gulotta as mentioned in today's episode.
Show notes…
Calls to ACTION!!!
- Subscribe to the Restaurant Unstoppable YouTube Channel
- Join the private Unstoppable Facebook Group
- Join the email list! (Scroll Down to get the Vendor List!)
Favorite success quote or mantra:
- "Success is a journey, not a destination." Found on a coffee mug in the rubble of the restaurant now called Saint-Germain.
In today's episode with Trey Smith we will discuss:
- Attention to detail
- Mentors
- From law school to culinary school
- The competitive side of cooking
- Learning how to ask for help
- Trusting your team to execute your vision
- Living and learning in Germany
- In German restaurants you serve what you kill the night before
- You're only as good as your team
- CPA's and accounting
- Leadership and how to manager people
- Be respectful always in your restaurant
- Projections and checklists
Today's sponsor:
Toast - A POS built for restaurants by restaurant people Adapt fast with Toast's cloud-based restaurant POS system that updates to evolve your POS along with changing industry trends and guest expectations. Toast is built exclusively for restaurants of all shapes and sizes, with over 2/3 of our employees having restaurant experience to serve you better. Online Ordering - Let guests easily order directly from your restaurant for pickup or contactless delivery to keep revenue flowing during these uncertain times. Toast Delivery Services Dispatch local drivers through an on-demand network to keep your community fed and revenue coming in.
Knowledge bombs
- Which "it factor" habit, trait, or characteristic you believe most contributes to your success?
- Perfectionist
- What is your biggest weakness?
- Perfectionist
- What's one question you ask or thing you look for during an interview?
- What is your long-term goal
- What's a current challenge? How are you dealing with it?
- Planning anything during COVID-19
- Share one code of conduct or behavior you teach your team.
- Communication
- What is one uncommon standard of service you teach your staff?
- Professional actions within a casual environment
- What's one book we must read to become a better person or restaurant owner?
- Kitchen Confidential by Anthony Bourdain
- GET THIS BOOK FOR FREE AT AUDIBLE.COM
- Name one service you've hired.
- Lawyer
- What's one piece of technology you've adopted within your restaurant walls and how has it influenced operations?
- DineX POS system
- If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be?
- If you have a dream, take the leap
- Enjoy what success you have
- Work your butt off until it's time to stop
Contact info:
Instagram: @saintgermainnola
website: www.saintgermainnola.com
Thanks for listening!
Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section below!
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Huge thanks to Trey Smith for joining me for another awesome episode. Until next time!