Episode 106 - Exploring Career Paths with Courtney Miller
CPhT Connect The Podcast with Mike Johnston, CPhT-Adv
Release Date: 07/22/2025
CPhT Connect The Podcast with Mike Johnston, CPhT-Adv
In this episode of CPhT Connect, host Mike Johnston, CPhT-Adv, sits down with Eve Preciado, CPhT-Adv, a pharmacy technician educator and supervisor at University Health, to trace a career that started in a high school cafeteria and eventually came full circle into a role built around mentoring the next generation. Eve shares the winding path from getting certified in high school, to a heartbreaking stretch of job rejections right out of school, to over a decade rising through the ranks at Walgreens—including being one of the first techs put on a manager career track. She opens up about the...
info_outlineCPhT Connect The Podcast with Mike Johnston, CPhT-Adv
In this episode of CPhT Connect, host Mike Johnston, CPhT-Adv, talks with Tonique Hendrix, CPhT, TSBP, IV Cert, a healthcare sales professional who has successfully transitioned from the clean room to the boardroom, going from a 15-year career as an IV-certified home infusion technician to a high-performing Account Executive in the DFW market. Tonique walks us through her unconventional entry into pharmacy through a 10-month trade school program, and the six-week internship where she treated the role like a real job from day one—asking endless questions, taking notes, and mixing...
info_outlineCPhT Connect The Podcast with Mike Johnston, CPhT-Adv
In this episode of CPhT Connect, host Mike Johnston, CPhT-Adv, sits down with Tameka Griffin Black, a Certified Pharmacy Technician with over 20 years of experience and a Bachelor of Business Administration, to explore her inspiring journey through various sectors of the pharmacy world. Tameka shares her wealth of experience, moving from her humble beginnings as a teenage cashier to navigating the complexities of hospital IV room operations and the highly specialized field of 340B program auditing and compliance. We dive into her unique path as a dedicated healthcare advocate, discussing how...
info_outlineCPhT Connect The Podcast with Mike Johnston, CPhT-Adv
In this episode of CPhT Connect, host Mike Johnston, CPhT-Adv, sits down with Nicole Duggins, the Supply Chain Director of Pharmacy Distribution Services at Bon Secours Mercy Health, to explore her 15-year career journey and her deep passion for pharmacy operations. Nicole shares her unconventional path into healthcare, which began with operations experience in the fast-food industry—a background she notes provided surprisingly applicable skill sets, including the importance of food safety and maintaining cleanliness in invisible areas. We dive into her transition from retail and...
info_outlineCPhT Connect The Podcast with Mike Johnston, CPhT-Adv
In this episode of CPhT Connect, host Mike Johnston, CPhT-Adv, sits down with Maurice Call, PharmD, a Nashville-based pharmacist and the digital creator behind the popular social media brand @Retailwithreece. As part of our Rx Influencers series—and marking him as only our second featured influencer on this series—we dive deep into his professional journey and his transition into becoming a powerful voice for pharmacy advocacy online. Maurice opens up about his unique entry into the profession, a determination sparked all the way back in the seventh grade. After graduating from the UT...
info_outlineCPhT Connect The Podcast with Mike Johnston, CPhT-Adv
This episode of CPhT Connect features Part 2 of a special live "Ask Me Anything" (AMA) session recorded during the 2026 Pharmacy Technician Student Summit. Our hosts Mike Johnston and Ashleigh Smith continue the conversation with our expert panel of speakers. Following the success of Part 1, we dive into practical, high-impact strategies to help students navigate their certification preparation and professional growth. This session focuses on turning complex study requirements into manageable, effective habits and understanding the nuances of the pharmacy field. In this episode, we discuss: ...
info_outlineCPhT Connect The Podcast with Mike Johnston, CPhT-Adv
This episode of CPhT Connect features a special live "Ask Me Anything" (AMA) session recorded during the 2026 Pharmacy Technician Student Summit. Host Mike Johnston and co-host Ashleigh Smith are joined by an expert panel of Student Summit speakers to provide direct guidance for students transitioning from the classroom to their first professional roles. As the Student Summit celebrates its fifth year as a free, virtual resource for the technician community, this session dives deep into the most pressing questions submitted by students nationwide. In this episode, we discuss: Essential...
info_outlineCPhT Connect The Podcast with Mike Johnston, CPhT-Adv
In this episode of CPhT Connect, host Mike Johnston, CPhT-Adv, sits down with Jessica Hamlett, CPhT, a seasoned Pharmacy Buyer and the creator behind the brand JessPharmLife, to explore her incredible 22-year journey through nearly every corner of the pharmacy world. Jessica shares her wealth of experience moving from the fast-paced retail environment to the precision-heavy worlds of IV room operations and chemotherapy. We dive into her unique path as a travel technician and educator, discussing how her diverse background led her to her current focus: mastering the pharmacy supply chain to...
info_outlineCPhT Connect The Podcast with Mike Johnston, CPhT-Adv
In this episode of CPhT Connect, host Mike Johnston, CPhT-Adv, sits down with Julia Kravtsova, PharmD, the Pharmacy Director at QuickRx Specialty Pharmacy, to explore her nearly two-decade journey in the field and her mission to dismantle the barriers to medication access. Julia shares her unique "origin story"—sparked not by a textbook, but by the kindness of a local pharmacist she witnessed as a child—and discusses how that early impression shaped her own clinical philosophy. We dive into her 11-year foundation at Walgreens, where she managed some of the busiest...
info_outlineCPhT Connect The Podcast with Mike Johnston, CPhT-Adv
In this episode of CPhT Connect, host Mike Johnston, CPhT-Adv, sits down with Bethea Schnuit, CPhT, to explore the many directions a pharmacy technician career can take—and how real-world experience can open doors you may not even realize exist. Since becoming certified in 2016, Bethea has built a diverse career across community pharmacy, long-term care, and hospital settings, developing a strong foundation in patient care and operational excellence. Her journey expanded into a more impactful role as a Senior Pharmacy Care Coordinator with Genoa Healthcare, where she partnered with mental...
info_outlineIn this episode of CPhT Connect, hosts Mike Johnston and Ashleigh Smith sit down with Courtney Miller, the powerhouse founder of Pharm Techs Only, to explore her remarkable 30-year journey in the pharmacy field. From her start at CVS in 1997 to roles in long-term care and even providing care within the complex environment of Rikers Island, Courtney shares the highs, lows, and hard lessons learned throughout her career.
She opens up about the unique challenges of working in a correctional facility—navigating intense security protocols and serving a highly diverse patient population—and how those experiences shaped her drive to create Pharm Techs Only, a global platform designed specifically for pharmacy technicians seeking jobs, resources, and community.
This episode dives into the ongoing fight for better pay, recognition, and support for pharmacy technicians—and how Courtney is leading the charge with passion and purpose.