CPhT Connect The Podcast with Mike Johnston, CPhT-Adv
Welcome to CPhT Connect… the podcast for pharmacy technicians! Join us for the only weekly podcast specifically for certified pharmacy technicians, covering the latest pharmacy news and trends… deliver interviews with industry leaders and share your stories from the frontlines. Hosted by Mike Johnston, CPhT-Adv.
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Episode 106 - Exploring Career Paths with Courtney Miller
07/22/2025
Episode 106 - Exploring Career Paths with Courtney Miller
In this episode of CPhT Connect, hosts Mike Johnston and Ashleigh Smith sit down with Courtney Miller, the powerhouse founder of Pharm Techs Only, to explore her remarkable 30-year journey in the pharmacy field. From her start at CVS in 1997 to roles in long-term care and even providing care within the complex environment of Rikers Island, Courtney shares the highs, lows, and hard lessons learned throughout her career. She opens up about the unique challenges of working in a correctional facility—navigating intense security protocols and serving a highly diverse patient population—and how those experiences shaped her drive to create Pharm Techs Only, a global platform designed specifically for pharmacy technicians seeking jobs, resources, and community. This episode dives into the ongoing fight for better pay, recognition, and support for pharmacy technicians—and how Courtney is leading the charge with passion and purpose.
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Episode 105 - Exploring Career Paths with Ranisha Mangle
07/08/2025
Episode 105 - Exploring Career Paths with Ranisha Mangle
Welcome to a new episode of CPhT Connect, the podcast for Pharmacy Technicians! Join hosts Mike Johnston and Ashleigh Smith as they explore the intersection of pharmacy and wellness with special guest Ranisha Mangle, CPhT. With over 20 years of experience and a degree in nutrition and wellness, Ranisha shares her inspiring journey from retail pharmacy to becoming a health educator and advocate for holistic care. In this episode, she dives into the benefits of vitamin D, the emerging “food as medicine” movement, and the role pharmacy technicians can play in promoting whole-person health. Ranisha also shares insights from her work with alternative and integrative medicine—especially in supporting elderly patients and those managing diabetes—and offers practical tips for embracing a more holistic lifestyle. Don’t miss this thoughtful and energizing conversation about how pharmacy technicians can expand their impact through nutrition, mindset, and patient education. Facebook : Ranisha Venise TikTok-MsNutriwellness Instagram :Skinnivee Website:
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Episode 104 - Exploring Career Paths with Kevin Judeich
06/24/2025
Episode 104 - Exploring Career Paths with Kevin Judeich
Welcome to a new episode of CPhT Connect, the podcast for Pharmacy Technicians! Join hosts Mike Johnston and Ashleigh Smith as they welcome back Kevin Judeich, Licensing and Accreditation Specialist at Curexa Pharmacy, for an engaging conversation about career growth, specialization, and making an impact in pharmacy. In this episode, Kevin shares how his role has evolved—from a generalist technician to a regulatory specialist working with telemedicine providers and veterinary practices in a compounding and fulfillment setting. He breaks down what it means to become a “T-shaped employee,” emphasizing the value of broad foundational knowledge paired with deep expertise in one area. Listeners will gain insight into how to build a career with purpose, take initiative, and align their work with long-term professional goals. The episode also includes a fun game between Kevin, Mike, and Ashleigh that you won’t want to miss! Don’t miss this inspiring and insightful episode that’s all about leveling up, specializing, and leading with intention in your pharmacy career. 💬 If you enjoy Kevin’s insights, don’t miss his first appearance in Episode 49—go check it out!
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Episode 103 - Exploring Career Paths with Margon Dillard
06/17/2025
Episode 103 - Exploring Career Paths with Margon Dillard
Welcome to a dynamic new episode of CPhT Connect, the podcast for Pharmacy Technicians! Join hosts Mike Johnstonand Ashleigh Smith as they sit down with pharmacy powerhouse Margon Dillard, a seasoned technician whose passion for people and innovation is redefining what it means to work in pharmacy. In this episode, Margon shares her inspiring career journey—from pharmacy school to roles in retail, 503B compounding, hospital pharmacy, purchasing, management, pharma sales, and more. She shines a light on the critical and often overlooked world of pharmacy purchasing, where she managed over 60% of a hospital’s budget, underscoring the influence and responsibility technicians can have. Margon also introduces PharmFest, her exciting new event series designed to bring pharmacy and pharmaceutical professionals together through community, peer learning, and non-traditional education—all in fun, engaging environments. The first event was held at Dave & Buster’s, and the next one is set for October 24 in Houston. Don’t miss this episode packed with career insight, innovation, and inspiration for pharmacy technicians ready to expand their impact and embrace new possibilities in the profession! Registration for PharmFest: Special discount code for podcast listeners NPTA30
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Episode 102 - Taking the Lead: Pharmacy Leadership Essentials Pt 2
06/10/2025
Episode 102 - Taking the Lead: Pharmacy Leadership Essentials Pt 2
Welcome back to CPhT Connect, the podcast for Pharmacy Technicians! We’re continuing our Season 7 kickoff with Part 2 of our powerful leadership conversation featuring Kelley Babcock and Terri Norvell—two dynamic leadership development coaches passionate about empowering pharmacy technicians. In Part 1, Kelley and Terri joined hosts Mike Johnston and Ashleigh Smith to introduce their Leadership Growth Formula and explore how leadership begins with mindset and behavior—not just titles. They encouraged techs to lead from where they are and to step confidently into their potential. In Part 2, the conversation delves even deeper. Mike shares his personal journey starting NPTA at age 20 and why he believes pharmacy technicians need a stronger voice in the profession. Kelley and Terri emphasize key leadership essentials like emotional intelligence, authenticity, managing up, and learning from mistakes. They also reinforce that leadership is a learnable skill and challenge techs to align their values with their actions and continually add value to their teams and workplaces. Whether you're leading already or just getting started, this episode will leave you energized and equipped to grow in your role.
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Episode 101 - Taking the Lead: Pharmacy Leadership Essentials
06/05/2025
Episode 101 - Taking the Lead: Pharmacy Leadership Essentials
Welcome to the Season 7 premiere of CPhT Connect, the podcast for Pharmacy Technicians! Join hosts Mike Johnston and Ashleigh Smith as they kick off a brand-new season with an empowering conversation on leadership in pharmacy. In this episode, leadership development coaches Kelley Babcock and Terri Norvell share the Leadership Growth Formula, a transformative approach to developing leadership skills and confidence—no matter your title. With deep roots in both corporate and independent pharmacy, Kelley and Terri offer powerful insights into what it means to lead, how to align your values with your work, and how pharmacy technicians can embrace leadership roles from where they are today. The conversation also explores the evolving landscape of independent pharmacy, the importance of strong partnerships, and the real-world application of leadership principles in pharmacy settings. Don’t miss this inspiring start to Season 7—filled with actionable advice, thoughtful reflection, and the motivation you need to level up your leadership journey in pharmacy.
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100th Episode Special: Behind the Scenes of CPhT CONNECT
04/29/2025
100th Episode Special: Behind the Scenes of CPhT CONNECT
Welcome to a milestone episode of CPhT Connect, the podcast for Pharmacy Technicians! For this special 100th episode, Ashleigh Smith interviews the NPTA creative team and Mike Johnston to reflect on the podcast’s incredible journey and celebrate how far it's come. In this episode, Mike Johnston and Peter Fazon, Creative Director for NPTA, dive into the early days of CPhT Connect—how the idea started, the challenges they faced, and the vision behind it. Then, the spotlight turns to the creative team: Amber Taylor, Events and Marketing Design Lead; Precious Fazon, Social Media and Communications Lead; and Mariana Ruiz, Digital Media Lead. They share their roles in building and producing the show, along with fun behind-the-scenes stories that listeners won’t want to miss. The episode wraps up with Mike and Ashleigh offering a look into the future of the podcast—what exciting spin-offs are coming, and how CPhT Connect will continue to grow, inspire, and support pharmacy technicians around the world. Tune in for this fun, reflective, and inspiring celebration of 100 episodes and the community that made it all possible!
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Episode 99 -Where Are You Going?
04/17/2025
Episode 99 -Where Are You Going?
Welcome to an insightful episode of CPhT Connect, the podcast for Pharmacy Technicians! Join hosts Mike Johnston and Ashleigh Smith as they dive into the topic of career advancement and professional growth for pharmacy technicians. In this episode, Mike and Ashleigh explore key strategies and frameworks to help technicians take control of their careers, including the Career Vision Framework, Career Compass, SMART Goals, IKIGAI, and the Career Lattice. They discuss how aligning your career with your values, interests, and strengths can lead to a more fulfilling and impactful professional journey. Listeners will gain practical tips on exploring new roles, building supportive networks, creating personalized career maps, and staying curious and adaptable. Whether you're just starting out or looking to level up, this episode offers tools and encouragement to help you thrive in the evolving pharmacy field. Don’t miss this empowering conversation packed with motivation, guidance, and real-world advice. Tune in now to take the next step toward the pharmacy career you’ve always envisioned!
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Episode 98 - Catch Me If You Can - Pharmacy Edition
04/01/2025
Episode 98 - Catch Me If You Can - Pharmacy Edition
Welcome to a gripping episode of CPhT Connect, the podcast for Pharmacy Technicians! Join hosts Mike Johnston and Ashleigh Smith as they uncover the shocking case of Kim Thien Le, a pharmacy technician who successfully impersonated a licensed pharmacist for over 11 years at Walgreens. In this episode, Mike and Ashleigh break down how Le managed to fill over 745,000 prescriptions—including controlled substances—before being exposed in a routine California State Pharmacy Board audit. Walgreens faced intense scrutiny and ultimately settled with California authorities for $7.5 million, raising serious concerns about oversight and accountability in the pharmacy industry. Listeners will gain insight into the vulnerabilities in pharmacy regulation, the implications for technician roles, and the ongoing debate about expanding responsibilities with proper training and safeguards. Don’t miss this eye-opening discussion on one of the most infamous cases of pharmacy fraud. Tune in now to explore what went wrong, how it could have been prevented, and what it means for the future of pharmacy technicians!
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Episode 97 - Exploring Career Paths with Lindsey Storm
03/25/2025
Episode 97 - Exploring Career Paths with Lindsey Storm
Welcome to an inspiring episode of CPhT Connect, the podcast for Pharmacy Technicians! Join hosts Mike Johnston and Ashleigh Smith as they sit down with Lindsey Storm, a seasoned pharmacy technician with 17 years of experience, including 13 at Vanderbilt Medical Center. In this episode, Lindsey shares her unique career journey, from studying pre-law to discovering her passion for pharmacy. What started as a job quickly became a career fueled by her curiosity and drive to grow. Now, she leads Vanderbilt's workforce-based Pharmacy Technician Training Program, which transitioned from a tuition-based model to a workforce development approach, offering 14-week training with guaranteed job placement. Listeners will gain insight into the importance of stepping outside their comfort zones, taking initiative in their careers, and embracing new opportunities. Lindsey also discusses her side business, Forged by Storm, where she channels her creativity into laser engraving. Don’t miss this episode filled with career wisdom, motivation, and practical advice for pharmacy technicians. Tune in now to learn how to take control of your professional growth and explore exciting new paths in pharmacy!
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Episode 96 - Exploring Career Path Options with Robyn Dudley
03/04/2025
Episode 96 - Exploring Career Path Options with Robyn Dudley
Welcome to another inspiring episode of CPhT Connect, the podcast for Pharmacy Technicians! Join host Mike Johnston as he sits down with Robyn, a dedicated pharmacy technician and educator, to discuss her unique career journey—from working in both independent and chain pharmacies to becoming an instructor shaping the next generation of pharmacy professionals. In this episode, Robyn shares the stark differences between independent and large-chain pharmacy settings, emphasizing the importance of patient care over transactional interactions. She highlights the challenges of working in a small pharmacy, such as building a patient base without the marketing power of national brands, as well as the benefits of working in a larger chain with an interconnected system. Transitioning between these environments presented obstacles, particularly in inventory management and adapting to a fast-paced, high-volume workflow. Robyn’s passion for education led her to pursue a master’s degree in medical education, bridging the gap between healthcare and teaching. Now an adjunct instructor at Miami Dade College and a full-time middle school science teacher, she discusses the rewards and challenges of teaching both young students and aspiring pharmacy technicians. She shares how her background in pharmacy informs her teaching and how she strives to instill a lifelong love of learning in her students. Listeners will gain valuable insights into career advancement, resilience, and the impact of continuing education in the pharmacy profession. Robyn’s story exemplifies the importance of taking initiative, embracing challenges, and continually growing—whether as a technician, an educator, or a lifelong learner. Don’t miss this engaging episode filled with real-world experiences and career advice. Tune in now to hear Robyn’s inspiring journey and learn how you can take your pharmacy career to the next level. https://www.linkedin.com/in/robyn-dudley-m-s-b-s-cpht-rpht-903b7180/
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Episode 95 - NPTA's 26th Anniversary Special
02/06/2025
Episode 95 - NPTA's 26th Anniversary Special
Welcome to a special episode of CPhT Connect, celebrating the 26th anniversary of the National Pharmacy Technician Association (NPTA)! Join co-hosts Mike Johnston and Ashleigh Smith as they take a deep dive into the origins and evolution of NPTA. In this episode, Mike steps into the guest seat as Ashleigh interviews him about the journey that led to the creation of NPTA. He shares how the idea first emerged from a pharmacy calculations seminar he hosted, where he saw a clear need for a dedicated voice for pharmacy technicians facing certification challenges. From overcoming early skepticism and industry competition to hosting NPTA’s first conference in 2000—attended by over 500 technicians—Mike reflects on the pivotal moments that shaped the association. Listeners will hear fascinating behind-the-scenes stories, including a high-stakes negotiation with Walmart to develop a technician training program, securing book rights, and fulfilling an unexpected order for thousands of VHS tapes. Through it all, NPTA’s mission has remained unwavering: to educate, advocate, and support pharmacy technicians in their careers. This anniversary episode is packed with leadership insights, industry history, and inspiring lessons on perseverance and action. Don’t miss this candid conversation about the impact of NPTA over the past 26 years and the ongoing efforts to elevate the pharmacy technician profession. Tune in now, and join us in celebrating this milestone!
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Episode 94 - Exploring Career Path Options with Chance O'Neal
01/23/2025
Episode 94 - Exploring Career Path Options with Chance O'Neal
Welcome to an inspiring episode of CPhT Connect, the podcast for Pharmacy Technicians! Join hosts Mike Johnston and Ashleigh Smith as they sit down with Chance O'Neal, a certified pharmacy technician, to discuss his remarkable journey from a career in graphic design to the pharmacy profession during the COVID-19 pandemic. In this episode, Chance shares how he transitioned into the field of pharmacy, starting with a role at a long-term care pharmacy call center before ultimately finding his passion at an independent pharmacy. He discusses the rewarding aspects of patient interaction in community pharmacy and the lessons he's learned about persistence and resiliency. Despite the challenges of remote work and adjusting to a new industry, Chance has remained focused on personal growth and is actively pursuing further education while continuing to work as a technician. Listeners will gain valuable insights from Chance’s story about the power of embracing change, overcoming fears, and pursuing their dreams. He emphasizes the importance of continuous improvement in the pharmacy profession and encourages others to step outside their comfort zones to achieve their goals. Don’t miss this uplifting episode filled with practical advice, personal anecdotes, and inspiration for anyone looking to navigate career changes or grow in their current role. Tune in now to hear Chance’s journey firsthand, and stay connected for more stories of resilience and success in the pharmacy community!
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Episode 93 - Unpacking PBMs with Benjamin Jolley, PharmD
01/09/2025
Episode 93 - Unpacking PBMs with Benjamin Jolley, PharmD
Welcome to an insightful episode of CPhT Connect, the podcast for Pharmacy Technicians! Join hosts Mike Johnston and Ashleigh Smith as they engage in a compelling discussion with Dr. Benjamin Jolley about the complexities of Pharmacy Benefit Managers (PBMs) and their impact on independent pharmacies. In this episode, Dr. Jolley defends the existence of PBMs in managing insurance payments but critiques the inherent conflicts of interest when PBMs also operate as pharmacies. He explains how this dual role can lead to unethical practices, such as steering patients toward their affiliated pharmacies and imposing burdensome audits predominantly on independent pharmacies. Notably, Dr. Jolley references a revealing audit by the Mississippi Board of Pharmacy, which found that most OptumRx audits targeted independents, raising questions about fairness and transparency. Listeners will gain insight into the historical context of PBMs, the complexities of pharmacy pricing, and legislative efforts like the Patients Before Monopolies Act to address these issues. Dr. Jolley also highlights the importance of community engagement in advocating for fairer practices in the pharmacy industry. Don’t miss this enlightening episode filled with expert analysis, real-world examples, and actionable insights. Tune in now to learn more about the evolving landscape of pharmacy benefits and the crucial steps needed to support independent pharmacies. Connect with Dr. Jolley on LinkedIn and Substack for more thought-provoking content, and stay tuned for upcoming episodes that explore the diverse challenges and opportunities in the pharmacy profession.
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Episode 92 - Top 10 Pharmacy Stories of 2024 (Part 2)
12/31/2024
Episode 92 - Top 10 Pharmacy Stories of 2024 (Part 2)
Welcome to a year-end special of CPhT Connect, the podcast for Pharmacy Technicians! Join hosts Mike Johnston and Ashleigh Smith as they conclude the countdown of the Top 10 Pharmacy Stories of 2024, diving into the biggest headlines and their implications for the industry. #5 Compounding Pharmacy Lawsuits Over GLP-1 Medications Amid GLP-1 shortages, compounding pharmacies stepped in with affordable alternatives, sparking patent lawsuits from major manufacturers. The FDA’s shifting stance left patients and pharmacies caught in the chaos. #4 Independent Pharmacy Closures With five independent pharmacies closing daily, pharmacy deserts are on the rise. Industry insiders cite low PBM reimbursements and insurance challenges as key factors behind the closures. #3 Record-High Drug Shortages From ADHD medications to chemotherapy drugs, 2024 saw 323 active drug shortages, driven by supply chain disruptions, increased demand, and manufacturing issues. #2 Chain Pharmacy Closures Major chains, including CVS, Walgreens, and Rite Aid, collectively closed thousands of stores, intensifying access challenges for communities nationwide. #1 PBM Scrutiny Intensifies The FTC launched investigations into major PBMs over anti-competitive practices, shining a light on the “pharmacy middlemen” and their role in rising prescription costs.
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Episode 91 - Top 10 Pharmacy Stories of 2024 (Part 1)
12/26/2024
Episode 91 - Top 10 Pharmacy Stories of 2024 (Part 1)
Welcome to a special episode of CPhT Connect, the podcast for Pharmacy Technicians! Join hosts Mike Johnston and Ashleigh Smith as they kick off part one of the Top 10 Pharmacy Stories of 2024. This engaging episode explores the major headlines, trends, and controversies shaping the pharmacy world this year. Top 10 Pharmacy Stories of 2024 (Part 1) 10. Pharmacists Gain Expanded Prescriptive Authority All 50 states and DC now allow pharmacists to prescribe medications such as birth control, smoking cessation aids, and vaccines. The hosts discuss the benefits for patient care and the challenges posed to already overworked pharmacists, especially in retail settings. Concerns about corporate misuse and competition with doctors are also raised. 9. Technological Advancements in Pharmacy AI and machine learning are revolutionizing pharmacy roles, with applications in inventory management and error prevention. While some fear job replacement, the hosts highlight AI’s potential to enhance rather than replace pharmacy functions. However, skepticism remains about retail chains prioritizing metrics over practical solutions. 8. The GLP-1 Medication Craze Drugs like Ozempic and Wegovy have gained immense popularity, contributing to the first decline in U.S. obesity rates in a decade. The conversation touches on high costs, shortages, and their controversial use as a weight-loss trend. 7. Formation of the Pharmacy Guild Shane Jeromsky, Maurice Shaw, and Bled Tenoi lead efforts to unionize retail pharmacies, targeting CVS and Walgreens locations, including CVS’s corporate headquarters. The strategic moves, challenges of location-based petitions, and long-term implications are discussed. 6. Chain Pharmacies’ Stock Market Decline and Leadership Changes Both Walgreens and CVS have faced significant stock market losses and CEO turnovers this year. Walgreens’ valuation plummeted from $50 billion to $7.5 billion, while CVS stocks dropped 25% this month. Concerns grow over Walgreens potentially going private under a private equity firm, raising fears of worsened working conditions for employees.
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Episode 90 - Exploring Career Path Options with Ariel Lewis
12/10/2024
Episode 90 - Exploring Career Path Options with Ariel Lewis
Welcome to this episode of CPhT Connect, the podcast for Pharmacy Technicians! In this inspiring installment, hosts Mike Johnston and Ashleigh Smith sit down with Ariel to discuss her incredible career journey, resilience, and the lessons learned along the way. This episode delves into Ariel’s experiences navigating challenging work environments, feeling "stuck" in her career, and the steps she took to break into her dream role as a 340B audit and compliance analyst. Ariel shares her story of perseverance, describing how she used transferable skills from her pharmacy background to explore adjacent career paths, and how networking and persistence ultimately opened the door to her current position. Listeners will hear Ariel’s powerful message about the importance of mindset and intention, including her mantra to “do it scared,” inspired by a mentor during a particularly difficult period. She emphasizes the value of not comparing one’s journey to others, seeking mentors for guidance, and staying strong in the face of rejection, as well as the importance of recognizing that every step—no matter how small—is progress toward your goals. In addition, Ariel and the hosts discuss common fears pharmacy technicians face when transitioning into new roles, the stigma around "job-hopping," and how Ariel reframed her career changes as part of her learning and growth process. This episode is packed with actionable advice for technicians who may feel stuck or uncertain about their next steps, including the reminder that there are always options and opportunities beyond traditional roles. Don’t miss this uplifting conversation full of wisdom, courage, and real-world insights! Tune in now, and be sure to share your thoughts, feedback, or stories by reaching out to us at .
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Episode 89 - Techs Who Mean Business
11/27/2024
Episode 89 - Techs Who Mean Business
This week on CPhT Connect, Mike Johnston and Ashleigh Smith chat with six inspiring pharmacy technicians who are also crushing it as entrepreneurs! As we celebrate Small Business Saturday this year, we dive into the world of side hustles, exploring how these techs manage their time, balance their passions with their careers, and find success outside the pharmacy. You'll be inspired by their stories and get practical tips to turn your own side hustle dreams into reality. Meet the Featured Pharmacy Technicians: Michelle Reeser: Forza Equine, Providing MOBILE instruction to riders in western performance disciplines including Reining and Ranch Riding in the Northern California region. ( ) ( ) () () Autumn Jackson: Auburn Autumn Boutique, an online boutique store for trendy sublimated items. ( ) ( )(()()) Kranay Jones: Kranay LLC, dynamic company dedicated to empowering young, career-oriented women with a flair for fashion through innovative digital products and engaging content creation. . ( ) ( ) () Amantha Bagdon: RxPost, Inventory sharing platform for independent pharmacies. () ( )() () () Denetra Wiggins: Lady Dee's Shoppe and Doggy Daycare, offering a variety of products and services. ( ) (() Bettina Slaughter: Be Delicious Sweets, specializing in boozy treats. ( ) ( ) ( ) Don't miss this episode for: Inspiration to pursue your own side hustle Tips for managing time and balancing work and passion projects Insights into the diverse entrepreneurial journeys of pharmacy technicians Timestamps: Michelle Reeser: Introduction & Services/Products: 01:46 Inspiration behind business: 14:34 Balance work & business: 26:56 Pharmacy Skills: 32:38 Biggest Challenge: 45:06 Advice to other techs: 55:20 Small Business Saturday: 1:04:22 Support & Links: 1:11:20 Autumn Jackson: Introduction & Services/Products: 04:07 Inspiration behind business: 16:12 Balance work & business: 29:08 Pharmacy Skills: 34:21 Biggest Challenge: 47:24 Advice to other techs: 56:22 Small Business Saturday: 1:05:28 Support & Links: 1:13:17 Kranay Jones: Introduction & Services/Products: 05:44 Inspiration behind business: 17:44 Balance work & business: 29:37 Pharmacy Skills: 35:54 Biggest Challenge: 48:07 Advice to other techs: 56:52 Small Business Saturday: 1:05:56 Support & Links: 1:13:35 Amantha Bagdon: Introduction & Services/Products: 06:22 Inspiration behind business: 19:09 Balance work & business: 30:02 Pharmacy Skills: 31:26 Biggest Challenge: 48:52 Advice to other techs: 58:43 Small Business Saturday: 1:06:39 Support & Links: 1:14:13 Denetra Wiggins: Introduction & Services/Products: 07:52 Inspiration behind business: 20:47 Balance work & business: 23:52 Pharmacy Skills: 36:40 Biggest Challenge: 50:49 Advice to other techs: 52:59 Small Business Saturday: 1:07:57 Support & Links: 1:10:18 Bettina Slaughter: Introduction & Services/Products: 10:32 Inspiration behind business: 11:35 Balance work & business: 25:52 Pharmacy Skills: 39:31 Biggest Challenge: 43:00 Advice to other techs: 1:01:15 Small Business Saturday: 1:02:50 Support & Links: 1:16:11 Tune in and get ready to be empowered!
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Episode 88 - Highlights from CPhT Live 2024
11/15/2024
Episode 88 - Highlights from CPhT Live 2024
Conference Highlights: Empowering Pharmacy Technicians to Level Up Join hosts Mike Johnston and Ashleigh Smith as they recap the incredible sessions from a recent pharmacy conference, highlighting how pharmacy technicians can elevate their skills and impact. The conference featured engaging sessions like Dr. Timothy Aungst’s exploration of AI’s role in pharmacy, balancing its opportunities and challenges, and Nichole Barnes’s insights into pharmacy informatics and its potential to drive better patient care. Dr. Marissa Mauricio broke down GLP-1 therapies, while Dr. Amanda DeMarzo tackled the challenges of medication access. Ariel Lewis shared efficiency tips, emphasizing SMART goals and their role in career success. Dr. Jerrica Dodd’s session on mentorship and coaching explored how these relationships shape career growth, while Dr. Jordan Spillane highlighted the importance of patient-centered care. The conference wrapped up with Mike Johnston presenting his Career Catalyst Framework, offering actionable steps to advocate for yourself and level up in your career. Packed with inspiration, practical advice, and tools for career growth, this episode is a must-listen for pharmacy professionals. Tune in now and visit to learn more!
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Episode 87 - ApotheSCARY (Halloween Special)
10/31/2024
Episode 87 - ApotheSCARY (Halloween Special)
Welcome to a special Halloween episode of CPhT Connect, the podcast for Pharmacy Technicians! Join hosts Mike Johnston and Ashleigh Smith as they explore the eerie and fascinating intersections of pharmacy history and the supernatural. This spooky episode dives into haunted pharmacy tales, from Dr. Duke's unsettling lab experiences to ghostly pharmacists said to linger in old apothecaries around the world. Listeners can enjoy a lighthearted “Witch’s Brew or Real Med Review” game, where Mike and Ashleigh test their knowledge of strange medicinal ingredients, including beaver castoreum, sulfuric acid’s precursor, and the mythical mandrake root. Each round keeps you guessing: are these bizarre ingredients real historical medicines or just folklore? In addition, community stories bring even more Halloween chills. Hear accounts of mysterious incidents in pharmacies, like bats appearing on pharmacy counters, spooky film archives in dark basements, and encounters with a helpful ghost named “Jerry the Tech” who makes his presence known in the IV room. This episode promises a thrilling mix of humor, history, and listener stories that will keep you entertained from start to finish. Don’t miss this Halloween special packed with fun, frights, and fascinating pharmacy history! Tune in now, and be sure to let us know if you'd like to see more themed episodes in the future.
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Episode 86- Giving Techs a Voice - featuring Jordan Hudson
10/15/2024
Episode 86- Giving Techs a Voice - featuring Jordan Hudson
Welcome to this episode of CPhT Connect, the podcast for pharmacy technicians! Join hosts Mike Johnston and Ashleigh Smith as they engage in a captivating conversation with Jordan Hudson, a certified pharmacy technician and advocate. Jordan shares her inspiring journey from her beginnings as a retail pharmacy technician to achieving a legislative milestone in New Hampshire, where she successfully championed the inclusion of a pharmacy technician representative on the State Board of Pharmacy. In this episode, Jordan reflects on the challenges pharmacy technicians face, including the perception of being “just a tech,” and how this motivated her to take action. She recounts how she initiated the process, reached out to her state senator, and ultimately succeeded in getting legislation passed to provide pharmacy technicians with a voice in shaping the regulations that affect their profession. Jordan also highlights the support she received from colleagues, her passion for making a difference, and the inspiration she drew from seeing another technician in Tennessee serve on the state’s Board of Pharmacy. Her perseverance, even when faced with setbacks, is a testament to her resilience and determination. Listen in as Jordan discusses the significance of advocating for yourself, pushing beyond your comfort zone, and the importance of representation for pharmacy technicians in decision-making roles. Gain insights from her experience and learn how you, too, can take steps toward creating change in your own state. Don't miss this empowering episode that showcases the impact one person can make in the world of pharmacy. Tune in now to be inspired by Jordan's journey and discover how you can be a catalyst for change in your profession!
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Episode 85 - Open Doors - Featuring Crystal Martinez
10/08/2024
Episode 85 - Open Doors - Featuring Crystal Martinez
Welcome to the latest episode of CPhT Connect, the Podcast for Pharmacy Technicians! Join our host, Mike Johnston, as he engages in an enlightening conversation with Crystal, a dedicated member of Futuro Health. Crystal shares her inspiring journey from her start as a pharmacy cashier to her impactful role in empowering the next generation of healthcare workers. Explore Crystal’s story as she describes her passion for helping individuals break into the healthcare field through Futuro Health's unique nonprofit model. Founded in 2020 in response to the healthcare worker shortage exacerbated by the COVID-19 pandemic, Futuro Health aims to provide accessible education and training to aspiring allied health professionals, referred to as "scholars." Gain valuable insights into the transformative power of education and the importance of support as Crystal discusses her hands-on approach in guiding scholars through their training programs. She emphasizes the significance of mentorship and accountability, sharing her experiences of cheering on scholars as they work towards their career goals in roles like medical assisting and pharmacy tech. Don't miss this inspiring episode, filled with wisdom and practical advice for pharmacy professionals seeking to advance their careers. Tune in now to uncover Crystal's extraordinary journey and discover how you can harness your potential in the dynamic landscape of pharmacy.
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Episode 84 - Becoming EMPOWERed - featuring Shaun Noorian
10/01/2024
Episode 84 - Becoming EMPOWERed - featuring Shaun Noorian
In this inspiring episode, Mike Johnston interviews Shaun Noorian, a pioneering figure in the world of compounding pharmacies and the visionary behind Empower Pharmacy. Shaun shares his unique career journey, from his roots as a pharmacy technician to leading one of the largest compounding pharmacies in the U.S. Throughout the conversation, Shaun discusses the growth of Empower Pharmacy, scaling challenges, and their unwavering commitment to providing personalized, high-quality medications to patients across the country. At the heart of Empower Pharmacy's success are its core values: people, quality, service, and innovation. Shaun reflects on how critical the company’s people have been to its growth, especially long-serving pharmacy technicians who have advanced within the organization. He emphasizes the importance of finding amazing people and creating systems that allow everyone to grow together. In a standout moment, Shaun acknowledges that Empower wouldn’t exist without its dedicated pharmacists and technicians, many of whom have been there since the beginning, evolving from entry-level positions to key leadership roles in IT and manufacturing. Shaun also dives into some of the most important decisions he’s made in building Empower Pharmacy and shares advice for listeners who may be struggling in organizations that fail to nurture their talents. He encourages technicians to take proactive steps in creating solutions to improve patient experiences and, if necessary, to seek out companies that genuinely value innovation and service.
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Episode 83 - Diverse Pathways in Pharmacy - featuring Krystal Green, CPhT
09/24/2024
Episode 83 - Diverse Pathways in Pharmacy - featuring Krystal Green, CPhT
In this episode of CPhT Connect, Mike Johnston interviews Krystal Green, a seasoned pharmacy technician educator who shares her journey and insights on the profession. Krystal describes how her introverted personality contrasts with her dynamic teaching style, where she feels a switch flips, allowing her to passionately convey the importance of patient-centered care to her students. She highlights the joy of watching her students succeed, whether in passing certification exams or advancing in their careers, and emphasizes the importance of building strong relationships with them. Krystal also shares the challenges of being an educator, such as when students struggle in silence and don’t reach out for help, making it difficult to provide the support they need. Krystal reflects on how she draws from her personal experiences to offer students life advice beyond just pharmacy skills, stressing the importance of self-awareness, self-care, and understanding one’s strengths. She encourages technicians to use their voice, contribute to their workplace, and continue educating themselves to take on new roles. Throughout the interview, Krystal's deep commitment to her students' personal and professional growth shines, and she offers inspiring advice for technicians who may feel stuck or burned out in their careers. Mike wraps up the episode expressing admiration for Krystal's impactful work, leaving listeners with a message of empowerment and the reminder that pharmacy technicians play a vital role in healthcare.
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Episode 82 - Intentional Advancement - featuring Ashleigh Smith, CPhT
09/17/2024
Episode 82 - Intentional Advancement - featuring Ashleigh Smith, CPhT
Welcome to this insightful episode of CPhT Connect, the Podcast for Pharmacy Technicians! Join our host, Mike Johnston, as he sits down with Ashleigh Smith, Director of Continuing Education at NPTA, for a candid conversation about her career journey and the importance of self-initiative in professional growth. In this episode, Ashleigh shares the memorable story of her interview with Mike, where unconventional questions revealed her personality and passion for project management. She reflects on the moment that impressed Mike the most—her pursuit of Google's free project management certificate—a testament to her resourcefulness and initiative in contrast to candidates with more expensive certifications. Mike underscores the value of self-motivation and how it set Ashleigh apart. Delve into Ashleigh's current role managing continuing education programs, accrediting events, and keeping spirits high as NPTA’s unofficial “corporate vibe manager.” Ashleigh also sheds light on the untapped opportunities available for pharmacy technicians, encouraging them to remain intentional in their career pursuits. She emphasizes that pharmacy technicians are “the table” in their field and advises them to embrace their value while overcoming burnout. Don’t miss Ashleigh’s valuable insights on navigating the pharmacy landscape, staying focused, and being honest with yourself about your goals. Tune in for a conversation filled with practical advice, inspiration, and encouragement for pharmacy technicians looking to advance in their careers.
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Episode 81 - Exploring Career Path Options With Julio Isaac Rodriguez, CPhT-Adv
06/26/2024
Episode 81 - Exploring Career Path Options With Julio Isaac Rodriguez, CPhT-Adv
Welcome to the 81st episode of CPhT Connect, the Podcast for Pharmacy Technicians! Join our host, Mike Johnston, as he engages in an enlightening conversation with Julio Isaac Rodriguez, a seasoned pharmacy technician originally from Puerto Rico. Julio's journey began in 2008 with Walgreens, where his curiosity about pharmacy grew. Despite having a degree in history and languages, he pursued pharmacy, eventually obtaining his PTCB certification and later, advanced certifications. Explore Julio's inspiring narrative of resilience and growth as he recounts his diverse experiences in the pharmacy world, from working in community pharmacies and hospitals to specialized centers such as Memorial Sloan Kettering Cancer Center. Gain invaluable insights into the importance of continuous learning, listening, and adapting, especially for those with language barriers. Julio emphasizes the value of certifications and staying competitive in the job market, not by competing with others but by striving to be better every day. Discover the profound impact of Julio's proactive approach to career development and his relentless pursuit of growth. Don't miss out on this insightful episode filled with wisdom, encouragement, and practical guidance for navigating the dynamic landscape of pharmacy. Tune in now to uncover Julio's extraordinary journey and glean inspiration for your own professional endeavors.
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Episode 80 - Exploring Career Path Options with Danielle Belton, CPhT
05/29/2024
Episode 80 - Exploring Career Path Options with Danielle Belton, CPhT
In this episode of CPHT Connect, Mike Johnston welcomes Danielle Belton, CPhT, a pharmacy technician with over two decades of experience in diverse healthcare settings. Danielle’s journey spans large hospitals, compounding pharmacies, and sterile IV rooms. Throughout the episode, Danielle shares valuable insights for technicians seeking to carve their paths. She emphasizes the power of networking with pharmacists and building mentorships to gain knowledge and propel career growth. Recognizing the ever-changing nature of the pharmacy landscape, Danielle underlines the importance of continuous learning to stay abreast of advancements. Listeners will also discover tips for breaking out of comfort zones and embracing new opportunities, even if they initially seem daunting. Danielle acknowledges that introverts can thrive in networking, too, and offers strategies to overcome potential apprehensions. Whether you’re a recent pharmacy technician graduate or a seasoned professional seeking a switch, Danielle’s inspiring story and practical advice in Episode 80 will equip you to navigate your career journey. Tune in to learn essential skills like patient care, meticulous attention to detail, and aseptic technique – all crucial for success in the field. LinkedIn Profile: Company:
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Episode 79 - Exploring Career Path Options with Josie Quick, RPhT, CPhT-Adv, CSPT
05/15/2024
Episode 79 - Exploring Career Path Options with Josie Quick, RPhT, CPhT-Adv, CSPT
Welcome to Episode 79 of CPhT Connect, the Podcast for Pharmacy Technicians! Join host Mike Johnston as he engages in an inspiring conversation with Josie Quick, an inventory specialist and senior pharmacy technician at Sanford Health in Fargo, North Dakota. Josie shares her incredible journey into the pharmacy world, from starting as a pharmacy clerk recruited by a pharmacist impressed by her attention to detail to her current role overseeing inventory for both hospital and retail pharmacies. Explore the unique challenges and rewards of pharmacy practice in rural areas with Josie, including navigating staffing shortages and advocating for patients' needs. She also shares her passion for fostering children and animals, highlighting the impact of providing loving environments for those in need. Throughout the episode, Josie emphasizes the power of networking in exploring advanced pharmacy roles and seizing opportunities for professional growth. Her story serves as a testament to the diverse pathways available to pharmacy technicians and the transformative impact they can have within the profession. Don't miss this enlightening episode filled with wisdom, encouragement, and practical guidance for navigating the dynamic landscape of pharmacy. Tune in now to uncover Josie Quick's extraordinary journey and glean inspiration for your own professional endeavors. LinkedIn Profile:
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Episode 78 - Special Episode in Partnership with Drug Topics - Exploring Career Path Options with Jennifer Petska, CPhT, FAPC
05/08/2024
Episode 78 - Special Episode in Partnership with Drug Topics - Exploring Career Path Options with Jennifer Petska, CPhT, FAPC
In this episode of CPhT Connect, host Mike Johnston interviews Jennifer Petska, CPhT, FAPC, the Chief of Staff and Chief Operations Officer at the Alliance for Pharmacy Compounding. Jennifer shares her unconventional journey into the pharmacy field, which began with a degree in biology and chemistry and led her to a career deeply rooted in the pharmacy compounding community since 1999. Throughout her career, Jennifer has emphasized the importance of networking and building relationships, skills that have allowed her to navigate and influence the evolving compounding industry effectively. Tune in to learn about the significant impact of Jennifer's work in the pharmacy compounding sector and how her dedication to her profession and continuous education has shaped her career. Company Website: LinkedIn Profile:
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Episode 77 - Exploring Career Path Options with Kris Baron, CPhT-Adv, CSPT
05/01/2024
Episode 77 - Exploring Career Path Options with Kris Baron, CPhT-Adv, CSPT
In this episode of CPhT Connect, host Mike Johnston talks with Kris Baron, CPhT-Adv, CSPT, an advanced pharmacy technician at the MD Anderson Cancer Center with over 27 years of experience in both retail and hospital pharmacy settings. Kris shares her unique story of becoming a pharmacy technician by accident and then mastering sterile compounding. Kris emphasizes the importance of continuous education and encourages pharmacy technicians to seek further training to align with their professional values and aspirations. She offers advice on finding fulfilling work environments and self-empowerment to advance one's career. Join us for this insightful episode filled with practical guidance for pharmacy technicians looking to navigate and thrive in the ever-changing pharmacy landscape! Linkedin:
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