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Enhancing Sales with the Human Touch with Richard Harris

Sales POP! Podcasts

Release Date: 05/18/2024

Navigating the AI Revolution: Insights from a United Nations AI Advisor with Neil Sahota show art Navigating the AI Revolution: Insights from a United Nations AI Advisor with Neil Sahota

Sales POP! Podcasts

In this podcast episode, John Golden interviews Neil Sahota, a United Nations AI advisor and IBM master inventor, about the advancements and implications of artificial intelligence. They discuss AI's impact on various industries, the rise of AI agents, and ethical concerns like data security and the need for clear regulations. Neil emphasizes the importance of evaluating the value of AI tools and explores future developments such as artificial empathy and digital twins. The episode highlights AI's potential for positive change and the need for organizations to thoughtfully integrate AI...

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The Essential Skills for Authentic Leadership with Bill Dickinson show art The Essential Skills for Authentic Leadership with Bill Dickinson

Sales POP! Podcasts

In this episode of the Expert Insights Podcast, host John Golden talks with leadership expert Bill Dickinson about authentic leadership and self-discovery. Dickinson stresses the importance of leaders knowing themselves, their strengths, and their limitations. He highlights the need for vulnerability while empowering others. Emphasizing empathy and emotional intelligence, Dickinson explains their crucial role in effective leadership. He also discusses how self-awareness helps leaders connect with their teams. Additionally, Dickinson talks about the importance of seeking feedback,...

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Navigating the Sales Industry - Insights from a Sales Pro with Kristie Jones show art Navigating the Sales Industry - Insights from a Sales Pro with Kristie Jones

Sales POP! Podcasts

In this podcast episode, John Golden and Kristie Jones explore the intricacies of a career in sales. Kristie, an experienced sales coach and author, highlights the importance of making intentional career choices and being self-aware. They discuss the pitfalls of ending up in sales roles by accident and the common issue of unprepared individuals being promoted to management positions. Kristie advises salespeople to recognize their unique strengths and pursue roles that match their passions instead of following traditional paths. The conversation also emphasizes the necessity of personal...

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Cybersecurity, Privacy, and AI Ethics Walk into a Boardroom with Frank Kyazze show art Cybersecurity, Privacy, and AI Ethics Walk into a Boardroom with Frank Kyazze

Sales POP! Podcasts

Interviews about the crucial role of governance, risk, and compliance (GRC) in building digital trust and enhancing cybersecurity, privacy, and AI ethics. They discuss the challenges posed by remote work, the need for employee education, and the importance of clear data protection policies. Frank highlights the strict security measures required for federal projects and the struggles small companies face in achieving compliance. He also talks about how automation can help simplify compliance processes. They explore future threats like advanced social engineering and the need for AI regulation....

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Profitability Unleashed: Mastering the Art of Customer Experience with Frank Favaro show art Profitability Unleashed: Mastering the Art of Customer Experience with Frank Favaro

Sales POP! Podcasts

In this episode of the Expert Insight Interview, host John Golden talks with Frank Favaro about the crucial role of customer experience (CX) in driving profitability. They discuss why many businesses struggle with profitability, noting that a strong customer experience can set a company apart. Frank emphasizes the importance of consistency at every customer touchpoint and the power of empathy in building trust and loyalty. They agree that customer problems are valuable opportunities for learning and improvement. Every interaction should add value and strengthen relationships. Frank also shares...

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The Art of Persuasion and Influence with Tony Perzow show art The Art of Persuasion and Influence with Tony Perzow

Sales POP! Podcasts

In this podcast episode, host talks with expert about negotiation, persuasion, and influence. They focus on being ethical and authentic. They discuss how persuasion works in the mind and why generosity is important. Tony explains how being genuine and unique can make you influential.

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Navigating the Sales Landscape in 2024 with David Brock show art Navigating the Sales Landscape in 2024 with David Brock

Sales POP! Podcasts

In this podcast episode, John Golden interviews , a sales consultant and author, about the challenges facing sales in 2024. They discuss the decline in sales performance, pointing to factors like COVID-19, burnout, economic pressures, and poor company culture. David emphasizes the importance of a strong culture and human connection in sales and shares his optimism for improving the profession. The episode wraps up with a mention of David's upcoming book and his work at his consulting company, Partners in Excellence.

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Mastering the Art of Sales Follow-Up with Wanda Allen show art Mastering the Art of Sales Follow-Up with Wanda Allen

Sales POP! Podcasts

As the host of a podcast that delves into the intricacies of sales and relationship-building, I recently had the pleasure of engaging in a thought-provoking discussion with , an international speaker, coach, and corporate trainer. Wanda, the author of "Follow Up Savvy" and "Follow Up Sales Strategies," joined me from Oxford, Mississippi, to explore the often overlooked yet critical aspect of sales: the follow-up process.

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Harnessing the Transformative Impact of Storytelling in Sales with Akeem Shannon show art Harnessing the Transformative Impact of Storytelling in Sales with Akeem Shannon

Sales POP! Podcasts

Today, I want to share with you an incredible journey of resilience, innovation, and the art of storytelling from my recent podcast episode. I had the pleasure of interviewing , the entrepreneur behind the consumer brand Flipstick, which has made waves through Shark Tank, the Today Show, and major retailers nationwide.

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A Deep Dive into Employee Retention and Engagement with Dr. Frumi Rachel Barr show art A Deep Dive into Employee Retention and Engagement with Dr. Frumi Rachel Barr

Sales POP! Podcasts

In this podcast episode, John Golden from Sales POP! Online Sales Magazine and chats with , about retaining and engaging employees in today’s changing work environment. They discuss the importance of clear communication, proper workplace behavior, mentoring programs, and flexible work schedules.  

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More Episodes

In this episode of the Expert Insight Interview, host John Golden speaks with Richard Harris about the significance of human interaction in sales. They delve into the seller's journey, emphasizing the need for active listening, respect for the buyer's time, and maintaining the human element in sales interactions.