The 3 R's for Practice Management Part 3: Reactivation
Dental Drill Bits with Sandy Pardue
Release Date: 11/01/2023
Dental Drill Bits with Sandy Pardue
Ever wonder how you can find the balance between longevity and vitality in the fast-paced dental world? This episode dives right into it with our guest Dr. Uche Odiatu, a wellness guru with a difference. A practicing dentist, certified personal trainer, yoga instructor, and undoubtedly charismatic speaker, Uche brings a holistic understanding of health and fitness. His unique approach helps us navigate towards optimal physical health and sharp mental clarity, with surprising insights into simple lifestyle adjustments and experiences with holistic remedies. Dish out nutritional myths and...
info_outline Creating a Productive and Stress-Free ScheduleDental Drill Bits with Sandy Pardue
Want to know how to turn your dental practice schedule from stress-inducing to productivity-boosting? In this episode, Sandy and Michael tackle this very challenge. Drawing upon Sandy's extensive experience in training dental teams nationwide, they delve into the integral role of scheduling in balancing efficiency and patient satisfaction. Common issues like late appointments and broken down technology are recognized as catalysts for stress that many practices fall victim to, leading to a discussion on the necessity of a tailor-made scheduling system for every dentist. As the discussion...
info_outline Are You Doing "Performance Reviews" the Right Way?Dental Drill Bits with Sandy Pardue
What really makes or breaks a well-functioning team? Buzzing with insights and real-world advice, we lay bare an indispensable component of business success – Regular one-on-one meetings. Dive into this episode with Sandy and Michael as they unfold the multiple layers of importance these interactions hold. From honing effective communication, fostering deeper relationships, to inciting recognition and personal growth among employees, the effectiveness of these conversations shapes the dynamics of your business. We delve into the significance of timely issue resolution, personalized training...
info_outline The Best Patient Communication Strategy: Boosting Your Membership PlansDental Drill Bits with Sandy Pardue
Ever questioned how to ace the management of in-house membership plans? This episode delves deeper into this vast topic with Janelle and Bari from Plan Forward, who walk us through tackling challenges and implementing successful solutions. They recount the journey of Plan Forward, a concept born out of the desire to improve customer service and streamline management of membership plans. The conversation embodies an in-depth analysis of the importance of tailoring plans for various practices, ultimately aiding in patient retention and practice growth. Janelle and Bari underline the vitality of...
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Are we becoming slaves to our screens even at the workplace? In this engaging episode, Michael and Sandy delve into the impact of screen time at the workplace, particularly assessing the effect of devices like Apple watches, Fitbits, and cell phones. Taking a hard look at the addictive demands of these technologies, they explore how their constant use can compromise individual productivity and professional etiquette. They zoom into the healthcare field, using dental practices as a case study. Here, Sandy exposes the reality of enforcing phone policies in an environment where personal rights,...
info_outline Mealtime Matters: Navigating Lunch Meetings and CompensationDental Drill Bits with Sandy Pardue
Have you ever wondered how to properly compensate your team, especially during training sessions and lunch meetings? This enlightening episode explores just that. Michael and Sandy navigate the often-overlooked aspects of employee payment, emphasizing the importance of understanding labor regulations and treating staff equitably. Learn from the friendly banter as they share personal insights – both from an employer's perspective and from a viewpoint of ethical responsibility. Discover how setting clear terms during hiring can result in beneficial outcomes for both parties involved. The duo...
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Is your dental practice is not showing up in search results the way you want? This episode of Dental Drill Bits dives deep into the world of Search Engine Optimization (SEO) and its impact on your practice's online visibility. In conversation with our expert guest, Ali from Docsites, we address the importance of local SEO and elucidate how optimizing your web presence can organically elevate your position on search engine results pages. Ali covers common misconceptions about SEO and illuminates the potency of a coherent content strategy, mobile optimization, and the effective use of keywords...
info_outline How Can We Achieve a Stress-Free Schedule in Our Practice?Dental Drill Bits with Sandy Pardue
How can you take control over your schedule and make sure it's not running YOU? This episode peels back the layers to reveal the make-or-break role a scheduler plays in any thriving dental practice. Sandy passionately articulates how setting precise production goals and having a clear understanding of individual procedure timings can make all the difference. Michael and Sandy navigate the conversation to highlight the immense value of seamless team communication and overall organization in keeping a well-maintained, high-functioning schedule. Their shared experiences unfold in a treasure...
info_outline Should I Have My Hygienist Clock Out for No-Shows?Dental Drill Bits with Sandy Pardue
Are you crumbling under constant patient cancellations and under-utilized hygienists? If so, this episode is a must-listen. Michael and Sandy go into deep dialogue discussing the art of managing the oh-so precious time of hygienists during those inevitable patient drop-offs. The duo shares their insights on the crucial role of effective communication within a dental practice, with an emphasis on the mighty bearings of the front office in ensuring a bustling schedule, despite the rollercoaster of patient availability. In this enlightening conversation, Sandy underscores the cardinal importance...
info_outline Breaking Down the Decline of New Patients: Causes and SolutionsDental Drill Bits with Sandy Pardue
Are the new patient numbers in your dental practice declining? Dive into this episode, where Michael and Sandy tackle this pressing issue, shedding light on the alarming trend that many dental practitioners face of dwindling new patient numbers. Sandy brings her expertise to the table, sharing startling real-world experiences of dentists and team members who have faced and overcome the same issue. She implores dental practitioners to delve deep to unearth the root cause of the decline. Sandy also unveils the significance of front office operations in creating a first lasting impression on...
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Get ready for this week's episode of Dental Drill Bits, the third installment of our "The 3 R's for Practice Management" series! This week, we're finishing out strong with the critical "reactivation" aspect of your practice. We'll explore the delicate balance between automation and the personal touch of sending physical cards to your patients. You'll learn how to kickstart a reactivation project and when the best time is to begin. We'll also share tips on securing the most up-to-date patient contact information and, most importantly, how to boost your retention rates to an impressive 70% and beyond!
Don't miss out on these essential insights to supercharge your retention rates!
Register for Front Desk Pro, in Dallas, TX, on December 1st, 2023: https://classicpractice.com/front-desk-pro-registration/
Instructions on How to Access
Reactivation Project:
Step 1: WEBSITE
- Go to www.classicpractice.com
Step 2: CLICK
- Scroll down to “Training Events,” select “Lecture Attendee Documents”
- Enter Information and click “Sign Up.”
- Select “Reactivation Project”
- Enter the passcode “reactivatepatients”