Why Dental Membership Plans Are NOT Only for Low-Income Patients
Dental Drill Bits with Sandy Pardue and Dana Salisbury
Release Date: 06/05/2024
Hiring Series: Don’t Skip This Step—Reference Checks That Matter
Dental Drill Bits with Sandy Pardue and Dana Salisbury
In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury continue their step-by-step Hiring Series with a focus on reference checks. Too many dental practices skip this step because it feels awkward or unnecessary, but failing to do so can cost you money, morale, and even legal trouble. Sandy and Dana share true stories from the field (including embezzlement cases that could have been avoided), compliance tips that keep you safe, and the exact questions that reveal whether your next hire is reliable or risky. From separating personal vs. professional references to knowing...
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From Sucktember to Success: How to Save Your September
Dental Drill Bits with Sandy Pardue and Dana Salisbury
In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury tackle one of the most dreaded times in the dental calendar: “Sucktember.” As kids go back to school and cancellations rise, many practices see their production slump, but it doesn’t have to be that way. Sandy shares why mindset matters more than market trends, how to uncover hundreds of patients hiding in your own software, and why reactivation projects can both fill your schedule and boost team morale. From calling patients who haven’t been in for years to creating fun staff incentives, you’ll discover proven...
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Hiring Detour: How Culture Shapes Every Hire
Dental Drill Bits with Sandy Pardue and Dana Salisbury
In this episode of Dental Drill Bits, Dana Salisbury and Sandy Pardue discuss the challenges of hiring and retaining new employees in dental practices. They explore the reasons behind high turnover rates, the importance of effective onboarding, and creating a welcoming workplace culture. The conversation emphasizes the need for structured training plans and the impact of workplace bullying on employee retention. The hosts also highlight the financial costs associated with poor hiring practices and the significance of enhancing the candidate experience. Key Takeaways Stop blaming the applicant...
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Hiring Series: Interview Techniques that Work
Dental Drill Bits with Sandy Pardue and Dana Salisbury
In this episode of Dental Drill Bits, hosts Dana Salisbury and Sandy Pardue go beyond the surface of the interview process to reveal the deeper intentions that should guide your hiring conversations. Whether you are fresh out of dental school or a seasoned practice owner, this conversation will help you build a more intentional, compliant, and effective approach to interviewing. Sandy and Dana share real world examples, cautionary tales, and the subtle cues they watch for that a resume will never reveal. They cover how to avoid common pitfalls like skipping the interview entirely, how to keep...
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Hiring Series: Hiring Efficiently with a Group Interview
Dental Drill Bits with Sandy Pardue and Dana Salisbury
Episode Description: In this episode of Dental Drill Bits, Dana Salisbury and Sandy Pardue continue the Hiring Series with a proven time-saving strategy: the group interview. Sandy shares her step-by-step process for getting every qualified applicant in front of you at once, identifying the best candidates quickly, and avoiding the weeks-long cycle of one-on-one interviews. From creating the right environment, using a “plant” in the room, and testing retention skills, to gracefully dismissing non-hires, this episode is packed with actionable tips to streamline your hiring process and...
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Plan Forward: A Smarter Alternative to Insurance
Dental Drill Bits with Sandy Pardue and Dana Salisbury
Exploring Dental Membership Plans: A Smarter Alternative to Insurance In this episode of Dental Drill Bits, Dana Salisbury and Sandy Pardue are joined by Meg Lohman from Plan Forward to unpack why in-house membership plans are becoming a go-to solution for dental practices looking to grow and better serve their patients. They discuss how these plans help identify patients who are overpaying for insurance, simplify preventive care, and strengthen patient loyalty. The trio also explores the power of proactive marketing and the importance of educating patients ahead of open enrollment...
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Marketing Your Practice to Top Talent
Dental Drill Bits with Sandy Pardue and Dana Salisbury
Episode Summary: In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury tackle one of the most underestimated tools in the hiring process—your job ad. They explain why hiring should be treated like a marketing campaign and how your job postings either attract or repel the very people you are trying to hire. From crafting compelling headlines and utilizing creative job titles to understanding hiring psychology, Sandy and Dana share strategies to elevate your job ads and recruit with intention. They also explore the power of nontraditional hiring sources and the importance of...
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Job Descriptions Might Be Costing You Great Hires (Part 3: Creating Job Descriptions)
Dental Drill Bits with Sandy Pardue and Dana Salisbury
Episode Summary: In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury explore the often-overlooked power of a well-crafted job description. They explain why generic or outdated descriptions can set your practice up for failure—creating confusion, legal risk, and missed hiring opportunities. You’ll learn what must be included, how to stay compliant, and why being transparent about your expectations (including physical demands and performance metrics) is key to attracting the right candidates. If you're serious about improving your hiring process and retaining top...
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Why Working Interviews Don't Work
Dental Drill Bits with Sandy Pardue and Dana Salisbury
In this episode, Sandy Pardue kicks off a powerful conversation about the most overlooked step in fixing front desk chaos: assessing your team’s current morale, mindset, and motivation. Before you implement new systems or pile on training, you’ve got to address the emotional temperature of your practice. Is your team ready for change? Or are they quietly resisting it? Sandy lays out practical ways to reframe, re-energize, and reset expectations—ensuring your next move is a lasting one. If you want real ROI from your front desk, start here. What You'll Learn: Why morale must be...
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RERUN: The Real Reason Your AR Is Out of Control (And It's Not Insurance)
Dental Drill Bits with Sandy Pardue and Dana Salisbury
In this eye-opening episode, Sandy digs into one of the most overlooked contributors to rising accounts receivable (AR) in dental practices—abandoning mailed statements too soon. You may be emailing and texting patients about balances, but do you actually know how many patients you're reaching? Sandy breaks down the data and shares real stats from dental dashboards, showing that many practices have incomplete contact info for 20–40% of their patients—and it’s costing them tens of thousands. Whether your AR is creeping past $100,000 or you’re trying to build a smarter collection...
info_outlineDental membership plans are only for low-income patients, right? Join Michael and Sandy in this episode of Dental Drill Bits as they sit down with Megan Lohman to debunk common myths surrounding dental membership plans. Megan dives into the core advantages of Plan Forward, a tool designed to streamline the creation and management of dental membership plans. She reveals how these plans are not just exclusive to low-income regions but can be effectively tailored to a wide range of demographics, including affluent areas and retirees without dental insurance.
Megan busts myths and shares eye-opening statistics about the significant portion of Americans lacking dental insurance, shedding light on how transparent pricing through membership plans can promote better dental care. Addressing concerns about potential revenue reduction, Megan explains how offering discounts can actually lead to increased patient visits and higher treatment acceptance rates, ultimately boosting overall revenue. She provides actionable strategies to add substantial value to your membership plans, such as including emergency visits and fluoride treatments, and emphasizes the role of Plan Forward in enhancing efficiency. By the end of the episode, you'll understand why simplifying and tracking membership plans is crucial for your practice's success.
What You'll Learn in This Episode:
- Why dental membership plans are not just for low-income patients
- How to tailor membership plans for various demographics
- The significant number of Americans without dental insurance
- Strategies for making dental pricing transparent and manageable
- Debunking concerns about reduced revenue from membership plans
- How offering discounts can boost patient visits and treatment acceptance
- Value-added elements to include in membership plans
- Strategies for tracking performance and gaining team support
Don’t miss out on this game-changing conversation! Tune in now to uncover the full potential of dental membership plans for your practice.
Sponsors:
Don’t just look ahead. Plan Forward. Discover the dental membership plan partner that empowers your entire office. Created by a team in your shoes. Find out more here, and be sure to mention Dental Drill Bits for a special offer! https://www.planforward.io/