Annual Planning Power Moves: How to Build a Stronger Practice in 2026
Dental Drill Bits with Sandy Pardue and Dana Salisbury
Release Date: 11/17/2025
Dental Drill Bits with Sandy Pardue and Dana Salisbury
Episode Summary: In this episode of Dental Drill Bits, Sandy Pardue and Dana Salisbury explore the often-overlooked power of a well-crafted job description. They explain why generic or outdated descriptions can set your practice up for failure—creating confusion, legal risk, and missed hiring opportunities. You’ll learn what must be included, how to stay compliant, and why being transparent about your expectations (including physical demands and performance metrics) is key to attracting the right candidates. If you're serious about improving your hiring process and retaining top...
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Episode Summary: In this episode of Dental Drill Bits, Sandy Pardue and Dana Pardue tackle one of the most underestimated tools in the hiring process—your job ad. They explain why hiring should be treated like a marketing campaign and how your job postings either attract or repel the very people you are trying to hire. From crafting compelling headlines and utilizing creative job titles to understanding hiring psychology, Sandy and Dana share strategies to elevate your job ads and recruit with intention. They also explore the power of nontraditional hiring sources and...
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Plan Forward The #1 membership plan platform for dental practices — simple, secure, and patient-friendly. 👉 Mango Voice VoIP for dental practices that want fewer missed calls, better patient communication, and stronger scheduling. 👉 📲 Join the conversation! Drop your favorite phone call tip or share a “worst call ever” moment in the Dental Drill Bits Facebook Group—your post could inspire our next episode!
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Episode Title: Wasted Time, Open Time, and Maximizing Your Schedule Episode Description: Welcome to another exciting episode of Dental Drill Bits! This week, Sandy Pardue is joined by a very special guest—Dana Pardue, the original co-host and HR business professional. Together, they kick off the new season with a deep dive into one of the most critical topics for dental practices: managing open time in your schedule. Discover actionable tips to identify, track, and eliminate wasted time in your practice. Whether you're dealing with broken appointments, patient no-shows, or...
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In this festive episode, Dana and Sandy unwrap the unforgettable world of dental office Christmas parties — the good, the chaotic, and the “HR-will-hear-about-this” kind of moments. From table fires to haunted hotels, over-served team members, questionable Ubers, party buses, shopping sprees, and meaningful low-budget celebrations, they share what makes a holiday party truly memorable while keeping your practice safe, appreciated, and drama-free. Whether you’re planning a simple potluck or an all-out evening event, this episode gives you the ideas, warnings, and best practices to make...
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Episode Summary In this strategic and energizing episode of Dental Drill Bits, Dana and Sandy unpack one of the most overlooked drivers of practice stability and growth, your annual planning session. Together, they walk through the questions, metrics, team conversations, and leadership decisions that set the tone for a productive, organized, and profitable new year. Sandy shares her trusted framework for evaluating practice performance, identifying bottlenecks, and turning missed opportunities into measurable goals. Dana breaks down how to communicate the importance of an annual planning...
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In this eye-opening episode of Dental Drill Bits, Dana and Sandy Pardue tackle a topic few talk about openly — why some dentists genuinely love their profession while others can’t wait to get out. Drawing from Sandy’s experience consulting with over 600 dental practices, they reveal the defining difference: the dentists who thrive understand business and leadership, not just clinical care. Together, they unpack why mastering people skills, systems, and practice management can transform dentistry from stressful to deeply fulfilling. From learning how to manage money and motivate your...
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In this episode of Dental Drill Bits, Dana and Sandy dive into one of the most challenging scenarios in any dental practice—when a team member refuses a task that’s part of their role. Inspired by a real Dentaltown post, Sandy breaks down what’s really behind these moments, from unclear expectations and lack of training to blurred lines of authority. She shares how leaders can respond calmly, communicate clearly, and reset accountability without damaging trust. Dana adds perspective on balancing empathy and authority, and how understanding communication styles can help prevent tension...
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In this episode of Dental Drill Bits, Dana and Sandy discuss the importance of measuring team energy and performance metrics in dental practices. They emphasize that while patient care is paramount, tracking statistics can enhance care quality and team morale. The conversation explores the concept of buy-in from team members, the significance of accountability, and how metrics can serve as tools for improvement rather than judgment. The episode concludes with actionable steps for practices to foster a positive culture through measurement and celebration of achievements. takeaways Your team's...
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💡 Episode Summary: In this week’s episode of Dental Drill Bits, Dana Pardue and Sandy Pardue tackle a topic every dental team faces but rarely talks about — complaining about patients. What starts as harmless venting can quietly poison your team’s morale and even drive productivity down. Dana and Sandy unpack how negativity spreads through emotional contagion, why gossip never stops at patients, and how leaders can recognize when venting has crossed into toxicity. Sandy shares real-world examples from decades in consulting — from Dentaltown discussions to lessons learned working...
info_outlineEpisode Summary
In this strategic and energizing episode of Dental Drill Bits, Dana and Sandy unpack one of the most overlooked drivers of practice stability and growth, your annual planning session.
Together, they walk through the questions, metrics, team conversations, and leadership decisions that set the tone for a productive, organized, and profitable new year.
Sandy shares her trusted framework for evaluating practice performance, identifying bottlenecks, and turning missed opportunities into measurable goals. Dana breaks down how to communicate the importance of an annual planning meeting to your team—even if you haven’t done one in a few years.
From KPI awareness and production forecasting to team agreements, CE planning, and SOP check-ins, this episode gives practices everything they need to create a clear, motivating roadmap for 2026.
If you want to stop drifting into the new year and instead design it—this episode is your guide.
Show Notes
In This Episode, You’ll Learn:
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Why most practices drift into the new year unprepared—and how to fix it
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The must-track KPIs for evaluating your year-end performance
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How to hold a productive annual planning meeting (without turning it into a gripe session)
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What your team really needs to contribute meaningful input
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How agreements, policies, and SOPs eliminate frustration and set expectations
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How to turn dropped statistics into 2026 wins
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Why tracking new patient sources matters more than ever
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How to anticipate “slow” months and outflow your way into a full schedule
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CE planning and skill inventories for every position
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The importance of setting daily and hourly production goals
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Updates your website and systems may be overdue for
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The role of communication in shaping team culture and patient experience
Episode Sponsors
Identity Dental Marketing
Looking to stand out in a crowded market? Identity Dental Marketing builds brands that convert.
👉 www.IdentityDental.com
Plan Forward
The #1 membership plan platform for dental practices — simple, secure, and patient-friendly.
👉 www.PlanForward.io
Mango Voice
VoIP for dental practices that want fewer missed calls, better patient communication, and stronger scheduling.
👉 www.MangoVoice.com
Episode Quotes Worth Sharing
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“Your success or your lack of it depends 100 percent on what happens within your own four walls.”
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“Annual planning isn’t paperwork—it’s the heartbeat of a stable growing practice.”
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“You can’t improve what you're not aware of. Stats tell the truth.”
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“Direction beats intention every single time.”
Links & Resources
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Email Sandy for details on Front Desk Pro Virtual Training: sandy@classicpractice.com
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Follow us on Facebook: Dental Drill Bits
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Share this episode with your office manager, dentist, or colleague!