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Episode #272 - Showing Your Franchisees The Areas of Awesomeness - with Kate Chastey

ScaleUp Radio

Release Date: 08/04/2023

Episode #645: Scaling Through Change: Leadership, Diversification and Building a Stronger Manufacturing Business - with Suzie Siddall show art Episode #645: Scaling Through Change: Leadership, Diversification and Building a Stronger Manufacturing Business - with Suzie Siddall

ScaleUp Radio

In this episode of ScaleUp Radio, host Kevin Brent is joined by Suzie Siddall, CEO of Opus International Products, a Warwickshire-based precision engineering and manufacturing business working across automotive, aerospace, defence, industrial and medical sectors. Suzie’s story is one of leadership through significant change. Having moved from Managing Director to CEO following the death of the company’s founder in 2024, she has had to balance continuity with the need to reshape the business for its next stage of growth. Today, Opus has a team of around 33 people and significant UK...

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Episode #644: From Generalist to Niche: Scaling Through Focus, Certification and Community - with Janet Tanguay show art Episode #644: From Generalist to Niche: Scaling Through Focus, Certification and Community - with Janet Tanguay

ScaleUp Radio

What happens when you stop saying yes to everything and commit to the part of your business that customers really want? In this episode of ScaleUp Radio, host Kevin Brent talks to Janet Tanguay, founder of The Hammock Way of Life, about the journey from broad business consulting to building a scalable business around vision boarding, coach certification and a growing global community. Janet's story is a great example of how focus can unlock growth. The turning point came during and after the pandemic. Janet had been using vision boarding to help businesses think creatively about their future,...

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Episode #643: Trust Isn’t a Feeling. It’s a KPI - with Rob McKenna show art Episode #643: Trust Isn’t a Feeling. It’s a KPI - with Rob McKenna

ScaleUp Radio

What if one of the biggest constraints on your ability to scale is something you’re not measuring at all? In this episode of ScaleUp Radio, Kevin Brent is joined by Rob McKenna for a fascinating discussion about trust: how to measure it, why founders frequently misjudge it, and why building trust isn’t about creating a perfect culture. Rob introduces the WiLD Trust Index, a framework designed to turn trust from something intangible into something leaders can measure, understand and deliberately improve. For founders, there’s a particularly important message here. Delegation and...

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Episode #642: Building to Sell, Starting Again and Where AI Changes Business Value - with Gavin Bell show art Episode #642: Building to Sell, Starting Again and Where AI Changes Business Value - with Gavin Bell

ScaleUp Radio

What would you do differently if you knew from day one that somebody else would eventually need to run your business? In this episode of ScaleUp Radio, I’m joined by Gavin Bell, entrepreneur and founder of Yatta, the paid media agency he deliberately built to be sellable before its acquisition by Velstar in 2024. Gavin’s story is particularly interesting because selling Yatta wasn’t something that simply happened after years of building the agency. It influenced how he designed the business from the outset. Inspired by Built to Sell, Gavin moved away from building a business around his...

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Episode #641: From Founder Led to Systems Led: Building a Business That Can Scale Without You - with Jake Young show art Episode #641: From Founder Led to Systems Led: Building a Business That Can Scale Without You - with Jake Young

ScaleUp Radio

What makes a business genuinely valuable? For many founders the answer isn't more customers, more turnover or even more profit. It's creating a business that can thrive without depending on them every single day. In this episode Kevin Brent is joined by entrepreneur, investor and business strategist Jake Young to explore why founder dependency is one of the biggest barriers to sustainable growth and successful exits. Jake shares the frameworks he uses with businesses ranging from ambitious SMEs through to organisations preparing for institutional investment and IPOs. From defining your end...

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Episode #640: Why smart leaders still make bad strategic decisions - with David Mansfield show art Episode #640: Why smart leaders still make bad strategic decisions - with David Mansfield

ScaleUp Radio

Making decisions as a founder or leader is rarely about having perfect information. In this episode, Kevin Brent is joined by David Mansfield, strategist, board adviser and researcher into strategic decision making, to explore why so many intelligent leadership teams still make poor strategic choices and what business owners can do to dramatically improve the quality of their decisions. Drawing on doctoral research and decades of board experience, David explains why the process behind a decision matters far more than simply reaching an answer. He shares practical techniques that help leaders...

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Episode#639: Designing organisations that scale by putting people first - with Peter Rimmer show art Episode#639: Designing organisations that scale by putting people first - with Peter Rimmer

ScaleUp Radio

Growing a business isn't just about strategy, systems or structure. As organisations grow, founders often discover that the biggest obstacle isn't the market. It's themselves. In this episode of ScaleUp Radio, Kevin Brent is joined by Peter Rimmer, founder of Tusk Consulting, to explore why scaling successfully requires founders to evolve alongside their businesses. Peter shares why organisation design should start with people rather than process, how founders can overcome the fear of letting go, and why creating a culture where both hiring and leaving are positive experiences is essential for...

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Episode #638: ScaleUp Club - Seeds, Nets and Spears: Building Predictable Lead Generation show art Episode #638: ScaleUp Club - Seeds, Nets and Spears: Building Predictable Lead Generation

ScaleUp Radio

Growing a business beyond founder-led sales is one of the biggest challenges many SMEs face. In this special ScaleUp Club edition of ScaleUp Radio, Kevin Brent is joined once again by returning guest Dhanushka Tennakoon from RE24 for an interactive Q&A session exploring one of the biggest questions facing growing businesses: How do you create a predictable flow of new opportunities instead of relying on referrals and hope? Alongside the discussion, Kevin also shares this month's AI Pulse update, covering one of the most talked about AI stories of recent weeks and what it means for business...

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Episode #637: ScaleUp Radio Shorts - Why focus beats hustle every time show art Episode #637: ScaleUp Radio Shorts - Why focus beats hustle every time

ScaleUp Radio

Choose Less. Scale Better. Three founders. Three wake up calls. One lesson every business owner needs to hear. What do an authority strategist, a sales leader and an AI entrepreneur have in common? Far more than you might think. In this special edition of ScaleUp Radio Shorts, Kevin Brent and Louise Blunt reflect on three recent conversations with Erica Holthausen, Gulliver Burns and Lee Nazari. Despite completely different industries and experiences, all three arrived at the same conclusion: sustainable growth doesn't come from doing more. It comes from choosing less, focusing better and...

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Episode #636: How Not to Scale: Why Revenue, Ego and Hustle Can Destroy Your Business - with Gulliver Burns show art Episode #636: How Not to Scale: Why Revenue, Ego and Hustle Can Destroy Your Business - with Gulliver Burns

ScaleUp Radio

What happens when you build multiple multi-million-pound businesses... but almost lose yourself in the process? In this episode of ScaleUp Radio, Kevin Brent is joined by entrepreneur Gulliver Burns, who has experienced both extraordinary growth and devastating setbacks. From building a call centre with over 200 employees before the age of 25 to creating a multi-million-pound automotive business, Gulliver has learned the hard way that scaling without strong foundations comes at a significant cost. Rather than another success story, this conversation is a refreshing look at how not to scale a...

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More Episodes

In this supercharged episode of ScaleUp Radio, we have the pleasure of hosting the dynamic and passionate entrepreneur, Kate Chastey, the franchisor behind The Passionate PA. Join us as we delve deep into Kate's remarkable journey and uncover the ins and outs of the franchising world.

Kate's infectious enthusiasm for her work shines through as we explore her diverse experiences and the pivotal moments that led her to embrace the franchising model. We uncover the challenges she faced and the lessons she learned while experimenting with various business approaches before finding her calling in franchising.

This episode stands out as an invaluable resource for anyone interested in franchising or considering it as a viable business model. Kate shares her personal insights and expertise, highlighting the advantages and opportunities that franchising can offer. Gain a comprehensive understanding of how franchising works, its potential benefits, and how it may align with your own entrepreneurial aspirations.

Throughout the conversation, we touch upon Kate's journey, highlighting the ups and downs she encountered along the way. Her candid storytelling and the lessons she learned provide valuable takeaways for listeners. Whether you're an aspiring entrepreneur or a seasoned business owner, this episode offers a wealth of knowledge and inspiration.

Tune in to this exceptional episode of ScaleUp Radio to:

  • Discover the world of franchising and gain insights into its potential as a business model.
  • Learn from Kate Chastey's personal journey and the lessons she acquired through her varied experiences.
  • Uncover the ups and downs of entrepreneurship and extract valuable lessons applicable to your own business endeavors.

Don't miss out on this captivating episode featuring Kate Chastey, a true advocate for franchising and a beacon of passion and success. Listen now to unlock the secrets of franchising and find out if it's the right path for you.

Find Kate here:

https://www.linkedin.com/in/katechastey/?originalSubdomain=uk

https://www.instagram.com/thepassionatepa/?hl=en

https://www.facebook.com/ThePassionatePA/?locale=en_GB 

https://www.thepassionatepa.co.uk/

Resources:

Dare to Lead - Brené Brown: https://www.amazon.co.uk/Dare-Lead-Brave-Conversations-Hearts/dp/1785042149

https://calendly.com/

https://www.canva.com/

https://www.airtable.com/

 

Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for.

 

If you would like to be a guest on ScaleUp Radio, please click here:

https://bizsmarts.co.uk/scaleupradio/apply

 

You can get in touch with Kevin here:

kevin@biz-smart.co.uk

 

Kevin's Latest Book Is Available! 

 

Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, Kevin Brentexplores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. 

 

More on the Book HERE - https://www.esusgroup.co.uk/