Episode #272 - Showing Your Franchisees The Areas of Awesomeness - with Kate Chastey
Release Date: 08/04/2023
ScaleUp Radio
What’s really stopping your business from scaling; poor decisions or poor execution? In this ScaleUp Radio Shorts episode, Kevin and Louise distil expert insights from two leading advisors working at the heart of scaleup challenges. Drawing on conversations with Lis Hubert and Diane Mentzer, this episode brings together practical frameworks to help founders cut through overwhelm, make better decisions, and build the operational capability required to execute effectively. This episode is produced with the aid of AI to help surface the most valuable insights and make them easier to apply....
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Welcome back to another edition of ScaleUp Radio, the podcast brought to you by Smart90, inspired by the Entrepreneurial ScaleUp System and designed to make navigating our ScaleUp journeys that little bit easier by learning from others' experiences. I’m Kevin Brent and in today's episode I’m joined by Lis Hubert, founder of CX by Design, who helps leaders make smarter, more intentional decisions using customer evidence. Now, if you’ve ever felt like you and your team are incredibly busy but not actually moving forward, this episode is going to hit home. Lis shares how that busyness is...
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Welcome back to another edition of ScaleUp Radio, the podcast brought to you by Smart90, inspired by the Entrepreneurial ScaleUp System and designed to make navigating our ScaleUp journeys that little bit easier by learning from others' experiences. I’m Kevin Brent and in today’s episode I’m joined by Diane Mentzer, an expert in the CEO–COO dynamic and how leadership teams can unlock the next stage of growth. If you’ve ever felt like your business has hit a ceiling; where growth slows, complexity increases, and everything still seems to depend on you; then this episode is for you....
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What can we learn from our latest 90 days of ScaleUp journeys? In this special ScaleUp Radio Shorts episode, Kevin Brent and Louise Blunt step back and reflect on the standout lessons from an incredible line-up of founders, CEOs, and investors interviewed in Q1 2026. From simplifying strategy to navigating resilience, embracing AI disruption, and building high-performing teams, this episode distils three months of conversations into a powerful, practical masterclass for scaling businesses. If you’ve ever felt overwhelmed, stuck, or unsure what to prioritise next, this episode will help you...
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Hi there and welcome back to another edition of ScaleUp Radio, the podcast brought to you by Smart90, inspired by the Entrepreneurial ScaleUp System and designed to make navigating our ScaleUp journeys that little bit easier by learning from others' experiences. I’m Kevin Brent and in today's episode I’m joined by Hannah Lanel, founder of The Fore; a business on a mission to disrupt the diet and fitness industry by focusing on long-term, sustainable wellbeing rather than quick fixes. In this conversation, we explore three key areas. First, Hannah shares how The Fore works as a holistic...
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Hi there and welcome back to another edition of ScaleUp Radio, the podcast brought to you by Smart90, inspired by the Entrepreneurial ScaleUp System and designed to make navigating our ScaleUp journeys that little bit easier by learning from others’ experiences. I’m Kevin Brent and in today’s episode we are doing something slightly different. This episode was recorded live during one of our ScaleUp Club sessions, where we bring together founders and leadership teams to explore the real challenges of scaling a business. The session included our regular AI Pulse update, a live Q&A...
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In this episode of ScaleUp Radio Shorts, Kevin Brent and Louise Blunt dive into two seemingly contrasting, but ultimately aligned, scaling philosophies from recent guests Jeremy Middleton and John Hibbs. On the surface, one is a data-driven investor focused on predictable growth and cash flow. The other is a people-first founder measuring culture, wellbeing, and connection. But the real insight? 👉 You cannot scale what you do not measure. This episode unpacks why both financial discipline and people metrics are essential if you want to build a resilient, scalable business. What...
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Hi there and welcome back to another edition of ScaleUp Radio, the podcast brought to you by Smart90, inspired by the Entrepreneurial ScaleUp System and designed to make navigating our ScaleUp journeys that little bit easier by learning from others' experiences. I’m Kevin Brent and in today's episode I’m joined by John Hibbs, founder of Coefficient, a platform designed to help leaders measure the human side of their business — things like culture, psychological safety and engagement. In this conversation John explains why so many businesses track revenue and profit but struggle to...
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In this episode of ScaleUp Radio, Kevin Brent is joined by entrepreneur, investor and philanthropist Jeremy Middleton. Jeremy is best known as one of the early backers of HomeServe, a business that grew from a struggling plumbing service into a FTSE-100 company before its eventual acquisition. Today he leads Middleton Enterprises, investing in profitable founder-led businesses and helping them scale from around £500k profit to £5m and beyond. This episode explores the real lessons behind scaling successfully: pivoting business models, building predictable revenue, hiring the right people and...
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In this special ScaleUp Radio Shorts episode, Kevin Brent and Louise Blunt distil some of the most powerful insights from three recent interviews with founders working at the cutting edge of marketing, AI, and business growth. Featuring lessons from Andreas Voniatis, Benjie Hughes, and Serge Nguele, the discussion explores what really drives successful scaleups and where many businesses go wrong when trying to grow. While each founder operates in a different space, a common theme runs through all three conversations: clarity of strategy beats blind activity every time. From diagnosing...
info_outlineIn this supercharged episode of ScaleUp Radio, we have the pleasure of hosting the dynamic and passionate entrepreneur, Kate Chastey, the franchisor behind The Passionate PA. Join us as we delve deep into Kate's remarkable journey and uncover the ins and outs of the franchising world.
Kate's infectious enthusiasm for her work shines through as we explore her diverse experiences and the pivotal moments that led her to embrace the franchising model. We uncover the challenges she faced and the lessons she learned while experimenting with various business approaches before finding her calling in franchising.
This episode stands out as an invaluable resource for anyone interested in franchising or considering it as a viable business model. Kate shares her personal insights and expertise, highlighting the advantages and opportunities that franchising can offer. Gain a comprehensive understanding of how franchising works, its potential benefits, and how it may align with your own entrepreneurial aspirations.
Throughout the conversation, we touch upon Kate's journey, highlighting the ups and downs she encountered along the way. Her candid storytelling and the lessons she learned provide valuable takeaways for listeners. Whether you're an aspiring entrepreneur or a seasoned business owner, this episode offers a wealth of knowledge and inspiration.
Tune in to this exceptional episode of ScaleUp Radio to:
- Discover the world of franchising and gain insights into its potential as a business model.
- Learn from Kate Chastey's personal journey and the lessons she acquired through her varied experiences.
- Uncover the ups and downs of entrepreneurship and extract valuable lessons applicable to your own business endeavors.
Don't miss out on this captivating episode featuring Kate Chastey, a true advocate for franchising and a beacon of passion and success. Listen now to unlock the secrets of franchising and find out if it's the right path for you.
Find Kate here:
https://www.linkedin.com/in/katechastey/?originalSubdomain=uk
https://www.instagram.com/thepassionatepa/?hl=en
https://www.facebook.com/ThePassionatePA/?locale=en_GB
https://www.thepassionatepa.co.uk/
Resources:
Dare to Lead - Brené Brown: https://www.amazon.co.uk/Dare-Lead-Brave-Conversations-Hearts/dp/1785042149
Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for.
If you would like to be a guest on ScaleUp Radio, please click here:
https://bizsmarts.co.uk/scaleupradio/apply
You can get in touch with Kevin here:
Kevin's Latest Book Is Available!
Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, Kevin Brentexplores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up.
More on the Book HERE - https://www.esusgroup.co.uk/