Episode #272 - Showing Your Franchisees The Areas of Awesomeness - with Kate Chastey
Release Date: 08/04/2023
ScaleUp Radio
In this ScaleUp Radio Shorts episode, Kevin Brent and Granger Forson compare the fascinating journeys of two recent guests: Samantha Mant, founder of Halcyan Water, and Sarah O’Neill, founder of The Cotswold Collective. While their businesses couldn’t be more different, one focused on water sustainability and the other on community-driven rewards, what unites both founders is their deep sense of mission and their ability to scale with authenticity. The conversation dives into: Why they started: One sparked by environmental impact, the other from a need for community. Marketing with heart...
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Find me, Granger Forson, at or on LinkedIn. Sarah O’Neill’s journey began with a simple, heartfelt need: to feel part of a community again. What started as a personal response to the isolation of lockdowns grew into Cotswold Collective, a thriving rewards-based membership platform dedicated to supporting local businesses and bringing people together. Her background in marketing and events became the spark that helped transform a difficult season of life into something meaningful for thousands of others. In our conversation, Sarah shares the early days of the...
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Welcome to another inspiring episode with me, Granger Forson find me at or on as I sit down with Samantha Mant, CEO and Founder of Halcyan Water, a business transforming the way homes and companies manage hard water and energy efficiency. Samantha’s journey began in the world of beautiful bathroom design, where she repeatedly saw installations deteriorate in just months. Instead of accepting that frustration, she experimented. She searched globally, discovered a technology that could turn badly behaved hard water into nicely behaved hard water, and...
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This week on ScaleUp Radio Shorts, Kevin and Granger dive into two powerful conversations from recent episodes, with leaders who’ve scaled very different businesses, but who share strikingly similar philosophies. 👉 Hugh Taylor took Roadnight Taylor from burnout to brilliance by radically niching down, cutting 80% of his client base and doubling fees through a bold auction model. 👉 Michael Yorke of Prime dcm discovered the sweet spot in not trying to grow too big, instead focusing on lean, trust-led delivery with full transparency and hands-on leadership. Here’s what you’ll learn in...
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I’m Granger Forson and you’ll find me at or on . In this inspiring episode of ScaleUp Radio, I’m joined by Hugh Taylor, CEO of Roadnight Taylor. His story is a masterclass in transformation, determination, and the power of experimentation. Hugh shares the remarkable journey behind Roadnight Taylor’s shift from a struggling generalist consultancy to a globally respected Independent Specialist Grid Consultancy, now recognised in the top 0.1 percent worldwide for client value perception and enjoying 100 percent team retention over six...
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Welcome to another episode of ScaleUp Radio with me, Granger Forson. You can connect with me at or find me on anytime. Today I’m joined by Michael Yorke, co founder of Prime DCM, a construction and development business based just outside Gloucester. Michael’s journey is a powerful example of what happens when you challenge industry norms and build a company rooted in openness, respect and genuine partnership with clients. Starting just one month before the 2020 lockdown, Michael and his business partner James shaped Prime DCM around an open...
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In this episode of ScaleUp Radio Shorts, hosts Kevin Brent and Granger Forson dive into the powerful contrast and surprising common ground between two visionary founders: Lilia Stoyanov, CFO and Founder of HR-tech and fintech platform TFY, and Virtyt Pula, Creative Lead of boutique creative collective TOML. Though their sectors, business models, and goals couldn’t be more different, both leaders share an innovative approach to building remote-first, talent-led organisations that challenge conventional ideas about scaling. 🔑 In this episode, you'll learn: How Lilia scaled TFY to...
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In this episode of ScaleUp Radio, I’m joined by Andrew Bloch – one of the UK’s most influential voices in the PR and marketing space. Best known as the co-founder of Frank PR and now the founder of a boutique consultancy, Andrew shares the story of building, scaling, exiting, and reinventing a business around his strengths and values. We explore his fascinating career arc – from growing Frank into one of the UK’s leading agencies, to selling it, buying it back, and eventually transitioning it to employee ownership. Andrew now operates a portfolio career that combines M&A...
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On this episode of ScaleUp Radio, I’m joined by Claudiu Cogalniceanu, the solo founder behind Sentrya, a revolutionary new approach to email protection. What makes Claudiu’s story so remarkable isn’t just the tech, though that’s impressive, but the journey. He built the first version of Sentrya in under a month while working as an Uber driver, launched it on Product Hunt, and grew to over 450 users in 25+ countries using organic Reddit marketing alone. Sentrya flips the traditional spam filter model: instead of trying to detect spam, it creates a clean list of approved senders and...
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In this episode of ScaleUp Radio, I’m joined by Lilia Stoyanov, the CEO and cofounder of TFY (Transformify Ltd), a bootstrapped, AI-powered global workforce management platform. TFY enables businesses to hire, onboard and pay contractors in 184+ countries – all from one platform. And it’s not just another HR tool — it’s a human-centred, AI-powered engine that automates compliance and payments, so finance and HR teams can focus on strategic growth. In this episode, we cover: How TFY achieved 90% profit growth in 2024 with zero external investment The three-phase scaling strategy that...
info_outlineIn this supercharged episode of ScaleUp Radio, we have the pleasure of hosting the dynamic and passionate entrepreneur, Kate Chastey, the franchisor behind The Passionate PA. Join us as we delve deep into Kate's remarkable journey and uncover the ins and outs of the franchising world.
Kate's infectious enthusiasm for her work shines through as we explore her diverse experiences and the pivotal moments that led her to embrace the franchising model. We uncover the challenges she faced and the lessons she learned while experimenting with various business approaches before finding her calling in franchising.
This episode stands out as an invaluable resource for anyone interested in franchising or considering it as a viable business model. Kate shares her personal insights and expertise, highlighting the advantages and opportunities that franchising can offer. Gain a comprehensive understanding of how franchising works, its potential benefits, and how it may align with your own entrepreneurial aspirations.
Throughout the conversation, we touch upon Kate's journey, highlighting the ups and downs she encountered along the way. Her candid storytelling and the lessons she learned provide valuable takeaways for listeners. Whether you're an aspiring entrepreneur or a seasoned business owner, this episode offers a wealth of knowledge and inspiration.
Tune in to this exceptional episode of ScaleUp Radio to:
- Discover the world of franchising and gain insights into its potential as a business model.
- Learn from Kate Chastey's personal journey and the lessons she acquired through her varied experiences.
- Uncover the ups and downs of entrepreneurship and extract valuable lessons applicable to your own business endeavors.
Don't miss out on this captivating episode featuring Kate Chastey, a true advocate for franchising and a beacon of passion and success. Listen now to unlock the secrets of franchising and find out if it's the right path for you.
Find Kate here:
https://www.linkedin.com/in/katechastey/?originalSubdomain=uk
https://www.instagram.com/thepassionatepa/?hl=en
https://www.facebook.com/ThePassionatePA/?locale=en_GB
https://www.thepassionatepa.co.uk/
Resources:
Dare to Lead - Brené Brown: https://www.amazon.co.uk/Dare-Lead-Brave-Conversations-Hearts/dp/1785042149
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https://bizsmarts.co.uk/scaleupradio/apply
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Kevin's Latest Book Is Available!
Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, Kevin Brentexplores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up.
More on the Book HERE - https://www.esusgroup.co.uk/