ScaleUp Radio

Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to apply to be a guest, just click here: https://bizsmarts.co.uk/scaleupradio/apply Kevin's New Book Is Now Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/

Episode #422 - Networking and Referral Marketing in the Digital Age - with Mike Adams of IntroStars 10/16/2024

Episode #422 - Networking and Referral Marketing in the Digital Age - with Mike Adams of IntroStars In this episode of ScaleUp Radio, we dive into the evolving world of networking and referral marketing with Mike Adams, the founder of IntroStars. IntroStars is a unique platform connecting business founders and sales professionals with key connectors in their industry. Mike shares valuable insights on how networking is shifting from a selling-driven activity to one focused on building genuine relationships, and he explains how referral marketing is moving beyond customer introductions to incentivizing external referrals. We also explore Mike's experiences during the hypergrowth phase at Zoom and how it has shaped his approach to scaling a business. Some of the key highlights include: The Mindset of Networking: Mike emphasises the importance of shifting from a "selling" mentality to one of helping others. It's about building long-term relationships and offering value before expecting something in return. IntroStars Platform: This innovative two-sided marketplace allows businesses to seek introductions from trusted networkers, offering a reward (usually 10% of the deal size) for successful connections. The platform, which is currently being piloted in London, takes care of everything from tracking to payments. Referral Marketing Evolution: Mike discusses the shift towards incentivised referral programs and how companies can benefit from external referrals rather than relying solely on customer-based ones. Platforms like IntroStars make it easy to set up and manage these programs. Cold Outreach is Declining: With the growing importance of warm introductions, businesses need to rethink their marketing strategies. Content marketing and building relationships are becoming far more effective than cold outreach. Lessons from Zoom: Mike shares his experience at Zoom during its period of rapid growth, highlighting the challenges of scaling while maintaining company culture and operational efficiency. He explains how a mission-driven approach can fuel a company’s success. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Mike. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Mike can be found here: Resources: The Superconnectors podcast - https://open.spotify.com/show/3h5l58rLEnBi7Q3cF7lTmf /episode/index/show/scaleupradio/id/33390762

Episode #421: Pouring a Greener Future: When in Rome Wine’s Mission for Sustainability - with Rob Malin 10/14/2024

Episode #421: Pouring a Greener Future: When in Rome Wine’s Mission for Sustainability - with Rob Malin Welcome to another inspiring episode of ScaleUp Radio! I’m Granger Forson, and in today’s episode, I had the pleasure of sitting down with Rob Malin, CEO of When in Rome Wine, a company that’s shaking up the wine industry in the most eco-friendly way possible. Rob takes us through the remarkable journey of When in Rome, a business born out of a passion for both great Italian wine and environmental sustainability. Starting from humble beginnings at a Bath farmers market, When in Rome has grown into a significant player, now selling its innovative, low-carbon footprint wines across major UK supermarkets and even on British Airways flights. The episode dives deep into the challenges and triumphs of growing a business committed to a clear mission: to decarbonize the wine industry by moving away from single-use glass bottles. Rob shares how they’ve embraced alternative packaging like cans, bag-in-box, and paper bottles to reduce their carbon footprint. He also opens up about the creative strategies they’ve employed to change consumer perceptions and build brand awareness on a limited budget. But it's not just about the wine. Rob passionately discusses the importance of company culture and how When in Rome's dedication to sustainability has been the driving force behind attracting the right talent and keeping the team motivated. With a small but mighty team of six, they’ve managed to scale the business while staying true to their core values. Join us as we explore how When in Rome is making a significant impact in an industry traditionally resistant to change. If you’re interested in sustainability, innovation, or just love a great entrepreneurial story, this episode is not to be missed! To ensure you don’t miss any inspirational future episodes do subscribe to ScaleUp Radio wherever you like to listen to your podcasts. So, let’s now dive into the inspiring journey of vision, sustainability, and growth with Rob Malin. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Rob can be found here: Resources: Captain Corelli’s Mandolin by Louis de Bernieres - The Rest Is History podcast - Real Dictators podcast - /episode/index/show/scaleupradio/id/33389227

Episode #420: Efficiency, Automation, and the Four-Day Work Week: Insights from madeby Studio - with Sam Taylor & Matt Wheeler 10/09/2024

Episode #420: Efficiency, Automation, and the Four-Day Work Week: Insights from madeby Studio - with Sam Taylor & Matt Wheeler In this Q&A episode of ScaleUp Radio, Granger Forson sits down with Sam and Matt, the founders of Made by Studio, to discuss their inspiring journey towards implementing a four-day work week, without compromising on productivity or pay. They share their strategies for enhancing efficiency, building capacity, and managing waste within their business, all while maintaining a strong team culture. Key Takeaways: Data Tracking and Measurement: The importance of tracking and measuring data across all business elements. Sam and Matt emphasise that you can't improve what you don't measure. They started with time tracking on jobs and gradually expanded to include operations and financial management, using automation to gain quick insights into business performance. Capacity Building and Process Improvement: The team at Made by Studio has developed systems that free up time for creative work. By documenting business processes in a resource hub, they reduce knowledge bottlenecks, enabling team autonomy. Additionally, they implemented software like Dext for invoicing and created a proposal template that has dramatically reduced the time spent on administrative tasks. Four-Day Work Week Implementation: Two years ago, Made by Studio transitioned to a four-day work week while maintaining 100% pay for 80% time. They achieve this by setting clear expectations, maintaining regular team check-ins, and fostering a strong, collaborative work culture. Client Management and Scope Creep: The founders share their approach to managing client expectations, which includes setting clear project timelines and using signed proposals to manage scope creep. They frame their client relationships as long-term collaborations, ensuring a shared understanding and future project opportunities. Automation Tools and Techniques: Sam and Matt reveal how they've harnessed tools like make.com to automate many of their business processes. This includes integrating software tools for CRM, invoicing, and financial reporting, significantly reducing the time spent on manual tasks. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Sam and Matt. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin & Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Sam & Matt can be found here: Matt Wheeler - Sam Taylor - /episode/index/show/scaleupradio/id/33295922

Episode #419: Leading by Example: How SupaFoot Is Walking the Talk on Values and Leadership - with Emma Price 10/07/2024

Episode #419: Leading by Example: How SupaFoot Is Walking the Talk on Values and Leadership - with Emma Price Hi, I’m Granger Forson, and you can find me at BizSmart Gloucestershire(www.bizsmart-gloucestershire.co.uk) or connect with me on LinkedIn(https://www.linkedin.com). In this exciting episode of ScaleUp Radio, we sit down with Emma Price, the dynamic founder of SupaFoot, a flourishing podiatry practice that’s taken a giant leap from a solo operation to a 9-person clinic over the past decade. Emma shares the inspiring story of how she was motivated by her mother’s career shift to start her own business, driven by a passion for helping people. SupaFoot has grown organically through an unwavering commitment to excellence and the power of personal referrals. Emma’s journey is a testament to the impact of living your business values, and her leadership style is all about going first – embracing vulnerability, promoting continuous improvement, and creating a culture where feedback and growth are the norms. As SupaFoot prepares to expand into a new 7-room clinic, Emma discusses her strategic vision for the future. With a keen eye on maintaining the family-like atmosphere that sets SupaFoot apart, Emma is planning for full capacity within five years, with potential franchise options on the horizon. Join us as we dive deep into Emma’s approach to recruitment, team development, and marketing in the niche field of podiatry. Whether you’re leading a business or looking to start one, Emma’s insights into overcoming challenges, staying true to your values, and leading by example will leave you inspired. To ensure you don’t miss any inspirational future episodes, do subscribe to ScaleUp Radio wherever you like to listen to your podcasts. So, let’s now dive into the inspiring journey of organic growth, values-driven leadership, and strategic expansion with Emma Price. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Emma can be found here: Resources: Atomic Habits by James Clear - Dare To Lead by Brene Brown - Kitchen Table Wisdom by Rachel Naomi Remen - Michael Moseley Just One Thing Podcast - Beditations App - Fitbit - /episode/index/show/scaleupradio/id/33295192

Episode #418 - Scaling Sustainability: The CheekyPanda Journey - with Chris Forbes 10/02/2024

Episode #418 - Scaling Sustainability: The CheekyPanda Journey - with Chris Forbes In this episode of ScaleUp Radio, we are delighted to welcome Chris Forbes, the co-founder of CheekyPanda, a pioneering company in the bamboo tissue and hygiene products sector. Since its inception in 2016, CheekyPanda has grown from a visionary idea into a £15M revenue business with 35 employees and a presence in 10,000 UK stores. Join us as Chris shares the inspiring journey of CheekyPanda, highlighting the challenges, successes, and lessons learned along the way. The standout takeaway for me from this interview with Chris is his emphasis on resilience and adaptability as crucial factors for business success, especially in the face of unexpected challenges. Chris highlights the numerous obstacles Cheeky Panda has encountered, from currency fluctuations and Brexit to the COVID-19 pandemic and supply chain crises. Despite these challenges, Cheeky Panda has continued to grow and innovate, driven by a strong mission and strategic planning. Key Discussion Points: Business Overview: CheekyPanda’s origin: Started in 2016 by Chris' wife with a mission to create sustainable, plastic-free products. Achievements: £15M revenue, 35 employees, B Corp certified, and selling 1 toilet tissue every 2 seconds. Scaling Challenges: Initial struggles: Balancing operations, generating leads, and hiring the right people. Advanced hurdles: Managing larger risks and developing an enterprise mindset. The importance of resilience and agility to handle unexpected events. Funding Journey: Early financing: Using rewards and equity crowdfunding to fund working capital. Success: Raised £500K in 4 weeks through crowdfunding, which showcased demand and facilitated retailer partnerships. Current strategies: Accessing invoice financing and trade finance as a larger company. Key Success Factors: Taking calculated risks, such as removing plastic packaging. Staying true to the core mission and purpose. Prioritizing cultural fit over skills when hiring. Learning from other entrepreneurs and leaders. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Chris. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Chris can be found here: Resources: Netsuite - Xero - /episode/index/show/scaleupradio/id/33135622

Episode #417 - Scaling with Simplicity: A Conversation with Steve Witt 09/30/2024

Episode #417 - Scaling with Simplicity: A Conversation with Steve Witt In this engaging episode of ScaleUp Radio, Kevin Brent sits down with Steve Witt, co-founder of Not Just Travel, to explore the journey and growth of this unique travel franchise business. Founded in 2001, Not Just Travel has become one of the fastest-growing franchises in the UK, with a network of home-based travel consultants. Steve shares valuable insights into their business model, growth strategies, and the lessons they've learned along the way. Key Discussion Points: Business Model & Background: Not Just Travel offers personalised travel booking services through franchised home-based consultants. The company shifted to a franchise model in 2008, allowing for rapid scaling without the cash flow challenges of hiring employees. Scaling Through Franchising: The franchise model has enabled Not Just Travel to add around 200 new franchises per year. The company places a strong emphasis on training, support systems, and cultivating a positive company culture, including daily team huddles and success recognition programs. Leadership and Strategy: Steve emphasises the importance of documented processes and systems, and having a clear "North Star" vision. They've learned from hiring mistakes, now prioritising cultural fit over technical skills. A strategic decision to reinvest profits has fueled growth, with a focus on long-term success rather than short-term gains. Steve Witt's journey with Not Just Travel is a testament to the power of a simple, scalable business model and a strong company culture. Whether you're a budding entrepreneur or an established business owner, there's plenty to learn from Steve's experiences and insights. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Steve can be found here: Resources: Think & Grow Rich by Napoleon Hill - Entrepreneur On Fire Podcast - Seth Godin Books - Mastering the Rockefeller Habits by Verne Harnish - Evernote - /episode/index/show/scaleupradio/id/33124402

Episode #416 - Transforming Business & Life from Aphra to Metamorphose: Building Brands & Empowering Women - with Grace Carter 09/25/2024

Episode #416 - Transforming Business & Life from Aphra to Metamorphose: Building Brands & Empowering Women - with Grace Carter Hi there, I’m Granger Forson. You can find me at [www.bizsmart-gloucestershire.co.uk](www.bizsmart-gloucestershire.co.uk) or connect with me on LinkedIn. In this episode of ScaleUp Radio, we dive deep into the inspiring journey of Grace Carter, a dynamic entrepreneur who has seamlessly blended her passion for branding with a mission to empower women through her newly established Metamorphose Group. Grace started her entrepreneurial journey seven years ago with Afra, a branding agency that has now become part of her larger vision, Metamorphose Group. Grace’s story is one of resilience, creativity, and commitment to social impact. As the managing director of Metamorphose Group, she has built a unique business structure that encompasses 18 brands, each aligned with her core values of mental health, social equity, and entrepreneurship. Through her work, Grace is not only transforming the landscape of branding but also creating platforms that support women in various aspects of life and business. One of the most compelling aspects of Grace’s journey is her candid discussion about the challenges of balancing motherhood with running a business. Her honesty about the sacrifices and mental load involved provides a refreshing perspective on what it means to be a female entrepreneur today. Grace’s approach to team culture is equally inspiring. She leads a team of seven with a focus on flexibility, clear communication, and valuing output over face-time, fostering a work environment that respects the personal lives of her team members. Join us as we explore Grace’s innovative marketing strategies, her vision for the future, and how she’s using her platform to make a lasting impact on the world. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Grace can be found here: Resources: Traction by Gino Wickman - Richard Branson Books - Period Power by Maisie Hill - Scattered Minds by Gabor Maté - /episode/index/show/scaleupradio/id/33123102

Episode #415 - Empowering Your Team and Embracing Change - with Rob Spence 09/23/2024

Episode #415 - Empowering Your Team and Embracing Change - with Rob Spence Welcome to another insightful episode of ScaleUp Radio! Today, we have a fascinating conversation with Rob Spence, the dynamic founder of Paragon Sales Solutions. Rob's journey from starting his business with just £300 and no business plan to scaling it to 12 employees and multiple office spaces is truly inspiring. Tune in to hear how Rob tackled key challenges, the lessons he learned along the way, and his future plans for empowering his team and focusing on consulting, writing, and podcasting. Key Takeaways: Starting Paragon Sales Solutions: Rob Spence began his entrepreneurial journey in 2018 with only £300, driven by sheer determination and a passion for sales. Challenges and Growth: He faced significant challenges, including understanding pricing, managing rapid team growth, and developing as a leader. Success Factors: Rob attributes his success to client retention, a personalized approach, and a willingness to innovate. Future Focus: He plans to empower his team to handle operations, allowing him to concentrate on consulting, writing, and podcasting. Topics Covered: Background and Starting Paragon Sales: Rob's unexpected entry into sales and subsequent success through intense self-study. His decision to start Paragon Sales Solutions after the success of his book "Relationship Selling". Rapid Growth and Challenges: The quick expansion of Paragon Sales Solutions, from one employee to twelve in just 6.5 years. Overcoming the lack of a business plan, learning about pricing, and managing a growing team. Team Management and Development: Initial struggles with hiring and management, leading to a focus on purposeful recruiting and open communication. Measuring success through client and employee retention and satisfaction. Lessons Learned: The importance of not rushing the hiring process and ensuring cultural fit. Knowing the value of your services and pricing them accordingly. Effective marketing through personal branding and direct communication. Rob’s journey is a testament to the power of resilience, continuous learning, and the importance of a strong, empowered team. Whether you're a budding entrepreneur or an established business owner, Rob's insights offer valuable lessons on scaling and evolving a business. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Rob can be found here: https://www.linkedin.com/in/robjohnspence/ Resources: Relationship Selling by Rob Spence - The Paragon Mindset by Rob Spence - A Month to Improve Your Sales by Rob Spence - How To Win Friends & Influence People by Dale Carnegie - The Little Red Book Of Selling by Jeffrey Gitomer - Selling The Wheel by Jeff Cox & Howard Stevens - /episode/index/show/scaleupradio/id/33121092

Episode #414 - Unlocking Cost Savings: Alexander Golev’s Path to Software Licensing Success 09/18/2024

Episode #414 - Unlocking Cost Savings: Alexander Golev’s Path to Software Licensing Success Hi, I’m Granger Forson, and you can find me at www.bizsmart-gloucestershire.co.uk or on LinkedIn. In this episode of ScaleUp Radio, we dive into the inspiring journey of Alexander Golev, founder of SAMexpert. Alexander shares his incredible story of starting and scaling his business, providing valuable insights into the world of software asset management and Microsoft licensing. Alexander began SAMexpert in 2003, and after a few years, he reestablished it in the UK, focusing on cost avoidance and consultancy in the complex field of Microsoft licensing. His journey emphasises the importance of hiring passionate employees who elevate the business and the significance of having a clear long-term vision from the start. At SAMexpert, the team helps large enterprises and service providers navigate the labyrinth of Microsoft licensing, ensuring fair pricing and significant cost savings. Alexander’s approach of giving freely without expectation has not only built strong connections but also opened up new opportunities for the business. With a multicultural team and a culture based on mutual trust and direct communication, SAMexpert stands out in the industry. Alexander shares his vision for the future, aiming for a £20M turnover, 100 employees, and international offices within the next five years, with a shift towards cloud cost management. Join us as we explore Alexander's entrepreneurial journey, his challenges, successes, and the values that drive SAMexpert. Don’t miss this episode packed with insights and inspiration for every business leader. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Alexander can be found here: Resources: Watching The English by Kate Fox - Day Trading Attention by Gary Vaynerchuk - This Is Marketing by Seth Godin - Gary Vee YouTube - Damian Talks Money - WindUp - Waze - /episode/index/show/scaleupradio/id/33018702

Episode #413 - From Hobby to Global Success: The TruffleHunter Journey navigating storms - with Nigel Whitehouse 09/16/2024

Episode #413 - From Hobby to Global Success: The TruffleHunter Journey navigating storms - with Nigel Whitehouse Hi, I’m Granger Forson, and welcome to ScaleUp Radio. You can find me at www.bizsmart-gloucestershire.co.uk or connect with me on LinkedIn. In this episode, I had the pleasure of talking with Nigel Whitehouse, the visionary behind TruffleHunter UK. Nigel started TruffleHunter as a hobby in Italy back in 2006, which evolved into a thriving business by 2010. Today, it stands as the UK's only company manufacturing a wide range of truffle products, from oils to butters, and fresh truffles. TruffleHunter operates across multiple channels, including online sales, retail, food service, and exports, with a strong brand presence in English-speaking markets. Despite achieving a decade of consistent growth, TruffleHunter faced significant challenges when COVID-19 disrupted operations. Online sales surged, but wholesale plummeted, leading to a need for restructuring. Nigel shares insights into how he managed to streamline operations, right size the company, and retain a loyal core team. One of the key highlights of TruffleHunter’s journey is their expansion into the US market. With a new distribution deal, Nigel is optimistic about significant growth opportunities ahead. He also discusses the complexities of Brexit, raw material inflation, and the future plans for enhancing production efficiencies. Join us as we delve into Nigel's inspiring journey, exploring the highs and lows of scaling a niche business and the strategies employed to overcome unforeseen challenges. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Nigel can be found here: Resources: Newscast - Americast - Football Daily - /episode/index/show/scaleupradio/id/33006267

Episode #412 - Be True To Yourself And Your Clients - with Jojo Smith 09/11/2024

Episode #412 - Be True To Yourself And Your Clients - with Jojo Smith Hi there and welcome back to another edition of ScaleUp Radio, the podcast inspired by the Entrepreneurial ScaleUp System and designed to make navigating our ScaleUp journeys that little bit easier by learning from others' experiences. I’m Kevin Brent and in today's episode I’m joined by Jojo Smith, the founder of CreativSAS. Jojo brings over 20 years of corporate business development experience and has now dedicated her efforts to helping entrepreneurs build impactful brands and businesses through creativity, self-awareness, and strategy. We'll delve into how being true to oneself can attract the right clients and stand out in the market, and discuss Jojo’s inspiring vision for a "Children's Home Enterprise" to mentor young entrepreneurs from the care system. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Jojo. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - JoJo can be found here: Resources: Loving Yourself Beyond Belief by JoJo Smith - The Diary of a CEO podcast - Dani Wallace - Dubsardo - Counting Up - /episode/index/show/scaleupradio/id/32757067

Episode #411 - Rapid Scaling Success: Building a Thriving Remote Team - with Scott Gulliver 09/09/2024

Episode #411 - Rapid Scaling Success: Building a Thriving Remote Team - with Scott Gulliver Welcome to another inspiring episode of ScaleUp Radio! I’m Granger Forson, and you can find me at www.bizsmart-gloucestershire.co.uk or on LinkedIn. Today, we’re diving into the entrepreneurial journey of Scott Gulliver, the visionary founder of Fluff Software. Scott founded Fluff Software in 2020 with a clear mission: to bring the best practices from his extensive agency experience into his own company. What started as a two-person operation has rapidly grown into a thriving business with a specialised focus on visitor attractions. This episode explores how Scott’s bold decisions and strategic thinking have propelled Fluff Software to success. One of the standout moments in Scott’s journey was hiring his brother-in-law with no coding experience and transforming him into a skilled developer. This move, emblematic of Scott's commitment to investing in people, has paid off tremendously. We’ll hear about the challenges and triumphs of scaling from 2 to 7 employees in just one year, and how Scott managed to maintain quality and client satisfaction during this rapid growth. Scott’s dedication to client relationships and delivering excellence is a key driver of Fluff Software’s success. By focusing on a niche market—visitor attractions—Scott has carved out a unique space for his business, applying a fresh perspective and innovative solutions to enhance user experiences. Balancing work and personal life is an ongoing effort for Scott, especially with young children at home. He shares how his family motivates him and the systems he’s implemented to maintain a healthy work-life balance, even while leading a remote team spread across multiple countries. Join us as Scott reveals his plans for the future, including hiring a marketing manager to sustain growth and continuing to invest in long-term client relationships. This episode is packed with valuable insights and practical advice for anyone looking to scale their business successfully. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Scott can be found here: Resources: Be Where Your Feet Are by Scott O’Neil - 2 Bobs - How I Built This - Finch - /episode/index/show/scaleupradio/id/32741782

Episode #410 - ScaleUp Club - Marketing and ROI - with Mike Dunn 09/04/2024

Episode #410 - ScaleUp Club - Marketing and ROI - with Mike Dunn Hi there and welcome back to another edition of ScaleUp Radio, the podcast inspired by the Entrepreneurial ScaleUp System and designed to make navigating our ScaleUp journeys that little bit easier by learning from others' experiences. I’m Kevin Brent and in this Q&A episode of ScaleUp Radio recorded during our monthly ScaleUp Club meeting, we sit down with Mike Dunn of Excel TM Group, a leader in construction telemarketing. Mike shares their innovative approach to delivering quality leads and ROI, focusing on understanding client goals and prioritising quality over quantity. We'll explore their successful marketing initiatives, including hosting their own construction show and leveraging LinkedIn. Mike also discusses the importance of staff retention and creating a positive office environment. Plus, hear how his wife and business partner keeps marketing spend aligned with achievable ROI. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. Tune in for valuable insights and tips from Mike Dunn of Excel TM Group. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin & Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Mike can be found here: 07946 767634 /episode/index/show/scaleupradio/id/32711537

Episode #409 - Building relationships and effective storytelling are vital for success - with Joe Seddon 09/02/2024

Episode #409 - Building relationships and effective storytelling are vital for success - with Joe Seddon Hi there and welcome back to another edition of ScaleUp Radio, the podcast inspired by the Entrepreneurial ScaleUp System and designed to make navigating our ScaleUp journeys that little bit easier by learning from others' experiences. I’m Kevin Brent and this week on the show I’m joined by Joe Seddon, founder and CEO of Zero Gravity. Joe shares his entrepreneurial journey, starting with just £200 to build an MVP, leveraging storytelling to attract investors, and raising a £425k pre-seed round. He emphasises focusing on solving one key problem initially, building a strong culture, and hiring for values over skills. Joe's mission is to help students from low-income backgrounds access top universities and careers, breaking the link between socioeconomic status and opportunity. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. Stay tuned for Joe's insights on building and scaling a mission-driven tech startup. Let's dive in! Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Joe can be found here: /episode/index/show/scaleupradio/id/32692547

Episode #408 - Bringing the Personal Touch to Estate Agency: A Journey - with Russell Walters 07/15/2024

Episode #408 - Bringing the Personal Touch to Estate Agency: A Journey - with Russell Walters Hi there, I'm Granger Forson, and you can find me at www.bizsmart-gloucestershire.co.uk or on LinkedIn. On this episode of ScaleUp Radio, I'm thrilled to welcome Russell Walters, owner of RB Walters Estate Agents. Join us as we dive into Russell's inspiring journey and uncover the secrets behind his business's success. Russell brings 37 years of experience to the table, having started his career at just 16. With a commitment to exceptional personal service, RB Walters Estate Agents has redefined the standard in the industry. They focus on building genuine relationships with their clients, offering a level of care that goes beyond mere transactions. In our conversation, Russell shares how meticulous planning and research were crucial to their successful launch, even amid the volatile housing market during the pandemic. He discusses the importance of a strong online presence and how their personalized website and active social media engagement have set them apart. You'll hear about the challenges they faced, like the long delay between starting work and getting paid, and how they navigated these with a pragmatic approach. Russell also opens up about his motivations for starting the business, driven by a desire to change the perceptions of estate agents through unparalleled service. Russell's vision for RB Walters includes sustainable growth and maintaining quality over quantity. He aims to expand moderately while ensuring the business remains a trusted, independent firm. His story is a testament to resilience, innovation, and the power of personal branding. To ensure you don’t miss any inspirational future episodes do subscribe to ScaleUp Radio wherever you like to listen to your podcasts. So, let’s now dive into the inspiring journey of planning, service, and resilience with Russell Walters. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin & Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Russell can be found here 07540 129 924 Resources: Michael Heppell - Zoom - WhatsApp - /episode/index/show/scaleupradio/id/32095152

Episode #407 - Keeping It Niche, Campers and Community - with Lindsay Berresford 07/01/2024

Episode #407 - Keeping It Niche, Campers and Community - with Lindsay Berresford Hi there and welcome back to another edition of ScaleUp Radio, the podcast inspired by the Entrepreneurial ScaleUp System and designed to make navigating our ScaleUp journeys that little bit easier by learning from others' experiences. I’m Kevin Brent and this week on the show. I’m joined by Lindsay Berresford, the driving force behind a successful handmade camper van business, Quirky Campers. We explore their unique business model, the annual festival Camp Quirky, and their growth strategies. Lindsay shares their journey from a hobby to a thriving business, overcoming challenges, and the importance of building a strong customer service team. We also discuss balancing workload, maintaining core values, and the potential of employee ownership. Plus, Lindsay talks about her focus on self-development and invites listeners to learn more about Quirky Campers. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. Stay tuned for an inspiring conversation! Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Lindsay can be found here: Resources: Spill - Good Inside with Dr Becky - Brene Brown - Dare To Lead Podcast - Rikki and Jimmy on Relationships - Canva - Semrush SEO Optimisation - /episode/index/show/scaleupradio/id/31895557

Episode #406 - ScaleUp Club - Constructing Your Competitive Advantage - with Adrian Burden 06/24/2024

Episode #406 - ScaleUp Club - Constructing Your Competitive Advantage - with Adrian Burden Welcome to ScaleUp Radio! In today's episode, we explore competitive advantage with Adrian Burden, a tech entrepreneur and author of Start to Exit. Adrian's diverse background spans materials science, venture capital, and anti-counterfeiting tech, leading to his current roles in innovation and blockchain SaaS. Key takeaways include: - Competitive advantage goes beyond a USP—it's about true differentiation. - Niching down and deeply understanding your sector creates an edge. - Protect your intellectual property with trademarks and cybersecurity. - Focus on quality and agility over cost for sustainable growth. We'll discuss protecting technology, leveraging organized processes, and crafting unique selling propositions. Stay tuned as Adrian shares insights on maintaining a competitive edge in today's market. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. ========== Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin & Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Here is Adrian’s previous episode of ScaleUp Radio: Adrian can be found here: /episode/index/show/scaleupradio/id/31821757

Episode #405 - A Seafood Story Of Struggles & Success - with Steven Thai 06/19/2024

Episode #405 - A Seafood Story Of Struggles & Success - with Steven Thai Hi there and welcome back to another edition of ScaleUp Radio, the podcast inspired by the Entrepreneurial ScaleUp System and designed to make navigating our ScaleUp journeys that little bit easier by learning from others' experiences. I’m Kevin Brent and this week on the show I’m joined by Steven Thai, founder of Ocean King, a business that started with a van selling prawns and grew into a 32,000 sq ft food distribution company. Steven shares his inspiring journey from being a Vietnamese refugee to leading a successful business. He discusses the importance of core values, strategic growth, and delegating tasks. Key turning points include joining an entrepreneur peer group and implementing EOS/Traction methodologies. Steven also offers valuable advice and book recommendations for entrepreneurs. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. Tune in for an episode filled with insights and inspiration! Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Steve can be found here: Resources: Start With Why by Simon Sinek - Traction by Gino Wickman - The Five Dysfunction of a Team by Patrick Lencioni - Shoe Dog by Phil Knight - ChatGPT - /episode/index/show/scaleupradio/id/31746577

Episode #404 - Psychological Safety - Panel Discussion 06/17/2024

Episode #404 - Psychological Safety - Panel Discussion Hi there, and welcome back to another edition of Scale Up Radio, the podcast inspired by the entrepreneurial scale up system and designed to make navigating our ScaleUp journeys that little bit easier by learning from others experiences. I'm Kevin Brent, and this week on the show, we bring you one of our panel discussion episodes, where we look at a particular aspect of scaling up and discuss it with our panel participants. This time, we dive into the crucial concept of psychological safety and its impact on teams and businesses. Psychological safety creates a trust-filled environment where people can take risks, ask questions, and voice differing opinions without fear. It's the bedrock of high-performing teams and healthy, constructive conflict. We'll discuss the challenges of fostering this safety in remote work settings, the importance of hiring for cultural fit, and how to balance psychological safety with the need for productive tension and innovation. Make sure you don't miss this or any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcast. For now, Join us to learn how you can build a culture that not only supports but also thrives on openness and trust. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - /episode/index/show/scaleupradio/id/31732222

Episode #403 - Managing The Cultural Shift Between Academia & Business - with Mark Kotter 06/14/2024

Episode #403 - Managing The Cultural Shift Between Academia & Business - with Mark Kotter Hi there and welcome back to another edition of ScaleUp Radio, the podcast inspired by the Entrepreneurial ScaleUp System and designed to make navigating our ScaleUp journeys that little bit easier by learning from others' experiences. I’m Kevin Brent and today I’m joined by Mark Kotter, neurosurgeon, stem cell biologist, and CEO/founder of Bit Bio. Mark shares how Bit Bio is coding cells to become specific types for new cures and research tools. He discusses the major cultural shift from academia to business, focusing on teamwork, communication, and decision-making. As Bit Bio grew from a small team to over 200 employees, Mark highlights the importance of purposeful hiring and evolving organisational structures. He also emphasises fostering an open, trust-based environment for rapid innovation. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. Tune in for insights on scaling a biotech company from a true pioneer in the field! Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Mark can be found here: Resources: ChatGPT - /episode/index/show/scaleupradio/id/31628762

Episode #402 - ScaleUp Club - Discussing Psychological Safety In Our Businesses - with Fiona McKinnon 06/12/2024

Episode #402 - ScaleUp Club - Discussing Psychological Safety In Our Businesses - with Fiona McKinnon Hi there and welcome back to another Spotlight Special episode of ScaleUp Radio, the podcast inspired by the Entrepreneurial ScaleUp System and designed to make navigating our ScaleUp journeys that little bit easier by learning from others' experiences. I’m Kevin Brent and Today we bring back Fiona McKinnon from The Moment Company and put her in the spotlight at our ScaleUp Club and give other business owners the chance to ask Fiona their questions around our theme Psychological Safety. We Discover how to create a workplace where employees feel safe, heard, and appreciated. Fiona shares tips on authentic communication, setting clear expectations, and fostering a learning environment. We discuss common pitfalls like inauthenticity and fear-based language, and highlight warning signs such as quiet quitting and high turnover. Tune in to learn practical strategies to build a psychologically safe and thriving work culture. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. Join us for this insightful conversation and transform your business environment! Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin & Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Fiona can be found here: /episode/index/show/scaleupradio/id/31627842

Episode #401 - Fashioning Success: One Woman’s Entrepreneurial Cotswold Fox Story - with Jemima Gray 06/10/2024

Episode #401 - Fashioning Success: One Woman’s Entrepreneurial Cotswold Fox Story - with Jemima Gray Welcome back to ScaleUp Radio! I’m your host, Granger Forson. In this episode, we dive into the entrepreneurial fabric of Jemima Gray, the visionary behind Cotswold Fox Clothing. Discover Jemima's remarkable journey from a university assignment to establishing a blooming fashion brand. Learn how she leveraged a modest £300 to spark a thriving business, her savvy social media strategies that sold out products in minutes, and her courageous battle through a trademark dispute. Jemima's story is not just about clothes; it's about crafting a brand with resilience and sharp business acumen. For more insights and inspiration, visit me at [www.bizsmart-gloucestershire.co.uk](http://www.bizsmart-gloucestershire.co.uk) or connect with me on [LinkedIn](https://www.linkedin.com). To ensure you don’t miss any inspirational future episodes do subscribe to ScaleUp Radio wherever you like to listen to your podcasts. Join us to learn how a passion for fashion and a keen sense of business can turn a simple idea into a burgeoning brand. This episode is packed with lessons on scaling up gracefully while ensuring the core values of your brand resonate through every product and decision. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Jemima can be found here: Resources: Rich Dad, Poor Dad by Robert T Kiyosaki - Happy Sexy Millionaire by Steven Bartlett - Diary of a CEO by Steven Bartlett - Rivals by Jilly Cooper - Diary of a CEO podcast - Jamie Laing Newlyweds podcast - GMail - Shopify - /episode/index/show/scaleupradio/id/31611392

Episode #400 - Culinary Leadership: How To Craft Quality, Community and Leadership in Hospitality - with Wesley Birch 06/07/2024

Episode #400 - Culinary Leadership: How To Craft Quality, Community and Leadership in Hospitality - with Wesley Birch Hello and welcome back to another inspiring episode of ScaleUp Radio! I’m Granger Forson, your host from BizSmart Gloucestershire. You can learn more about me and my business coaching services at www.bizsmart-gloucestershire.co.uk or connect with me on LinkedIn. In this episode, we delve into the culinary and hospitality journey of Wesley Birch, who has masterfully blended catering expertise with pub management to create thriving businesses. Wesley Birch, founder of Birch Catering and the thriving Ship Inn Pub, joins us to share his secrets on building a strong team and fostering a culture of continuous improvement and quality. From starting Birch Catering in his uncle's kitchen to acquiring and revitalising The Ship Inn Pub during the pandemic, Wesley’s journey is nothing short of inspirational. His approach to leadership emphasises teamwork, communication, and investing in people, which has led to a successful business model with a turnover of £2.5M and a growing staff that champions quality and community engagement. Throughout the episode, Wesley discusses the importance of building a team with people who share the business's core values and vision. He emphasises the significance of hiring through recommendations and nurturing a culture where everyone feels they have a stake in the business's success. To ensure you don’t miss any inspirational future episodes do subscribe to ScaleUp Radio wherever you like to listen to your podcasts. So, let’s now dive into the inspiring journey of culinary excellence, quality focus, leadership, and a 3 week waiting list for lunch, with Wesley Birch. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Wesley can be found here: Resources: Bottled Up Blokes podcast - /episode/index/show/scaleupradio/id/31512252

Episode #399 - The Well-Being Of Your Company and Boosting Productivity - with Lucy Eden 06/05/2024

Episode #399 - The Well-Being Of Your Company and Boosting Productivity - with Lucy Eden Hi there and welcome back to another edition of ScaleUp Radio, the podcast inspired by the Entrepreneurial ScaleUp System and designed to make navigating our ScaleUp journeys that little bit easier by learning from others' experiences. I’m Kevin Brent and today, I’m excited to interview Lucy Eden, founder of Be In Your Element Events. Lucy’s company creates unique wellbeing experiences for corporate clients, ranging from yoga sessions to rave yoga with a live harpist. In just 2.5 years, they’ve worked with clients like Nike and the NHS, thanks to their pool of over 90 “wellbeing warriors.” Lucy shares her journey, discussing the importance of workplace wellbeing in preventing burnout and boosting productivity. She opens up about the challenges she faced, from self-doubt to managing cash flow, and her vision for the future, including expanding her team and opening wellness spaces. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, Tune in for an inspiring conversation on making wellbeing a core part of corporate culture. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Lucy can be found here: Resources: Atomic Habits by James Clear - 52 Ways To Walk by Annabel Streets - Headspace - Calm - Insight Daily - /episode/index/show/scaleupradio/id/31510767

Episode #398 - A Journey Through The Employee-Owned Model - with Antonio Wedral 06/03/2024

Episode #398 - A Journey Through The Employee-Owned Model - with Antonio Wedral Hi there and welcome back to another edition of ScaleUp Radio, the podcast inspired by the Entrepreneurial ScaleUp System and designed to make navigating our ScaleUp journeys that little bit easier by learning from others' experiences. I’m Kevin Brent and Today, we’re joined by Antonio Wedral, co-founder of NOVOS, a specialised e-commerce SEO agency that recently became employee-owned. In this episode, Antonio shares how NOVOS focuses on proving SEO's value, the transformative journey to employee ownership in 2022, and the benefits of increased motivation and accountability among staff. We'll explore NOVOS' commitment to transparency, rigorous training, and a strong company culture that attracts top talent. Antonio also discusses their selective 3-stage hiring process and how becoming a B Corp validated their sustainable practices. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, Tune in for an inspiring conversation about innovation and growth in the SEO industry! Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Antonio can be found here: Resources: Found To Leader podcast - Notion app - Slack - GMail - Google Suite - /episode/index/show/scaleupradio/id/31510372

Episode #397 - Priorotise solving real problem for clients leads to success - with Kam Dovedi 05/31/2024

Episode #397 - Priorotise solving real problem for clients leads to success - with Kam Dovedi Hi there and welcome back to another edition of ScaleUp Radio, the podcast inspired by the Entrepreneurial ScaleUp System and designed to make navigating our ScaleUp journeys that little bit easier by learning from others' experiences. I’m Kevin Brent and today on the show I’m joined by by Kam Dovedi, founder of Premier Property. Kam shares his journey in property investment, offering valuable insights on scaling a business. Key takeaways include: - Prioritising problem-solving for sustainable success. - Tailoring investment strategies to specific locations. - Breaking down big goals into daily tasks. - Understanding that capital is abundant with the right knowledge. - Taking calculated risks to protect your business. We also discuss Premier Property's competitive edge, effective team management, and lessons learned, including the importance of mentorship and proven systems. Kam shares his vision for global expansion and charitable projects. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. Stay tuned for an episode packed with actionable insights and inspiration! Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Kam can be found here: Resources: Link for downloads mentioned by Kam Bit.ly/premier992 Am I Being Too Subtle? - Asana - /episode/index/show/scaleupradio/id/31335922

Episode #396 - Scaling Biotech Innovations - with Zahra Jawad 05/29/2024

Episode #396 - Scaling Biotech Innovations - with Zahra Jawad Hi there and welcome back to another edition of ScaleUp Radio, the podcast inspired by the Entrepreneurial ScaleUp System and designed to make navigating our ScaleUp journeys that little bit easier by learning from others' experiences. I’m Kevin Brent and In today's episode, we’re joined by Zahra Jawad, the CEO of Creasallis, a pioneering biotech startup. Zahra shares her journey of developing innovative antibody solutions to enhance cancer treatments. With over 18 years of experience in drug development, she sheds light on the lengthy and costly process of bringing a drug to market, the importance of negotiation skills, and the critical role of building a skilled team. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. Keep listening to learn about Creasallis' groundbreaking work in antibody engineering and Zahra's inspiring entrepreneurial path. Let’s dive in! Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Zahra can be found here: Resources: Crucial Conversations - Brave New Work - Feedly - LinkedIn - /episode/index/show/scaleupradio/id/31334422

Episode #395 - Value Panel Discussion 05/27/2024

Episode #395 - Value Panel Discussion Hi there, and welcome back to another edition of Scale Up Radio, the podcast inspired by the entrepreneurial scale up system and designed to make navigating our ScaleUp journeys that little bit easier by learning from others experiences. I'm Kevin Brent, and this week on the show, we bring you one of our panel discussion episodes, where we look at a particular aspect of scaling up and discuss it with our panel participants. This time, it's around how we can build valuable businesses. And in the ever evolving landscape of entrepreneurship and business growth, one principle remains constant, and that's the imperative of building for value. However, you look at value, and there's many different aspects, as you'll hear. And while the pursuit of immediate profits and rapid expansion often captures the headlines, the true measure of a business success and its ultimate legacy lies in the value that it creates and sustains over time. And in this month's roundtable discussion, that's what we talk about. We ask our panel participants to discuss what value means for them. So make sure you don't miss this or any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcast. For now, let's go across to our panel to find out their thoughts on building for value. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - /episode/index/show/scaleupradio/id/31333482

Episode #394 - Forging A Distinctive Brand With A Compelling 'Why' - with Becky Benfield-Humberstone 05/24/2024

Episode #394 - Forging A Distinctive Brand With A Compelling 'Why' - with Becky Benfield-Humberstone Hi there and welcome back to another edition of ScaleUp Radio, the podcast inspired by the Entrepreneurial ScaleUp System and designed to make navigating our ScaleUp journeys that little bit easier by learning from others' experiences. I’m Kevin Brent and today I’m thrilled to have Becky Benfield-Humberstone, founder of The Brand Artisan, joining us. Becky shares her deep insights into branding beyond just a logo, explaining how effective branding encompasses everything from visuals to voice, creating a compelling, emotionally resonant experience for customers. We'll explore her unique branding process, discussing the importance of starting with the "why" of a business, understanding target audiences, and how these elements converge to forge a distinctive brand identity. We'll also dive into her entrepreneurial journey from crafting model horses to branding consultancy, highlighting her approach to pricing based on value and her tips on navigating challenges like setting up a brand without direct competitors. Plus, discover how Becky builds a team culture centred on passion and alignment with the business's goals. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. Join us for a jam-packed session full of actionable insights on how to scale up and make your brand stand out! Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Becky can be found here: Resources: Asana - Monday - Strava - /episode/index/show/scaleupradio/id/31305897

Episode #393 - A Taste Of Success - with Monika Gyenes 05/22/2024

Episode #393 - A Taste Of Success - with Monika Gyenes Hi there and welcome back to another edition of ScaleUp Radio, the podcast inspired by the Entrepreneurial ScaleUp System and designed to make navigating our ScaleUp journeys that little bit easier by learning from others' experiences. I’m Kevin Brent and I’m thrilled to bring you today’s episode featuring Monika Gyenes, the founder of Best of Hungary—a remarkable business that imports and sells authentic premium Hungarian food and wine in the UK. Starting as a small side project, Monika has grown her business to a £700k operation, overcoming challenges like Brexit and the COVID-19 pandemic with a focus on quality and deep relationships with producers. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. Today, Monika shares how her background as a Hungarian dentist turned into a passion for bringing a taste of Hungary to the UK, the growth of her business, and her future plans including launching her own brand, "Monika’s Kitchen." Whether you’re a foodie, an entrepreneur, or someone who loves a good success story, this episode is for you. Stay tuned! Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Monika can be found here: Resources: Shopify - Barclays Banking App - /episode/index/show/scaleupradio/id/31302682

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