ScaleUp Radio
Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for.
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Think Big And Believe In Yourself. You Deserve Your Great Success
01/24/2022
Think Big And Believe In Yourself. You Deserve Your Great Success
On this episode of ScaleUp Radio, we’ve got something a little special. As part of a BizSmart meeting, we had a presentation from Mark Wright. Mark is the CEO of Climb Online, a very successful digital marketing agency. You may also know him, however, from the TV show The Apprentice, which he won in 2014. As a result of that Lord Sugar invested in his business and is on the board of directors. In this presentation from a couple of months ago, Mark talks us through his business journey and the challenges he’s faced and overcome along the way. As you can imagine, there is an awful lot of value in this episode. Mark talks about the process of appearing on, and winning, The Apprentice, as well as also covering: - How luck and having ‘famous’ friends isn’t as important as being an industry expert. Know your sector - and be known for knowing your sector - The adage ‘Hire slow, fire fast’ is so true. We’ve talked about it before on ScaleUp Radio - but Mark’s take on *why* it’s so true is worth a listen - What the *real* key to a successful business is. - The best relationship to have with your employees; how to get the best out of them, for good and bad There’s also a section at the end of the presentation where other business owners get to ask him a few questions. Mark is an incredibly successful entrepreneur, and it’s clear how passionate he is about not only his own business - but helping other business owners to succeed also. You’ll definitely find something in this episode that will go towards your own scale up journey and help to make youmake you a better business owner. Mark can be found here: Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. You can get in touch with Kevin here:
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Planning Presentation
01/17/2022
Planning Presentation
On this week’s episode of ScaleUp Radio, we have another presentation. If you’re a regular listener to ScaleUp Radio you’ll know that every month we look at another aspect of scaling up your business and there’ll be links to a couple of the previous presentations in the show notes. This time around we’re talking about planning. There’s a great quote “Plans are essentially worthless, but planning is everything” that is perfect for business planning, because it’s not the plan that is the important thing here - but the process of planning and thinking about your business. So, in this episode there’s a lot of valuable content. Amongst it, we’ll cover: - The benefit of planning; and that’s outside the obvious aspect of ‘knowing what the next step is for your business’ - The process of beginning to shape the plan, and bringing the team along with you As well as the presentation, there is also a panel discussion with a group of business owners where we dive a little deeper into the subject of strategy and planning for your business, and how it fits into your scale up journey. There’ll be a full list of the business owners in the show notes. Just a quick note, too, about the fact that you’ll hear me talking about tools and illustrations which we use at Biz Smart to illustrate some of the points that I was making. If you’d like a copy of those, you can get in touch by emailing Businesses in the panel discussion: Graeme Thurman Citizen Communications Richard Cox - Langley Compass Group Matt Busby - The Name Label Company Gary Mawhinney - Platform 81 Matthew Parsons -Surf Tech IT Lisa Chambers - KMB Telemarketing Peter Chatterley - Talent Hackers Faith Guest - Tools of the Trade
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My Role Is Setting The Direction, And Making Sure That We’re All On The Same Journey!
01/10/2022
My Role Is Setting The Direction, And Making Sure That We’re All On The Same Journey!
On this episode of ScaleUp Radio, we hear from Katy Raines who is the founder and CEO of Indigo Limited. They are a small consultancy business who work solely in the cultural and heritage sectors across the UK and Ireland Initially, Katy started out in the creative arts - as a performer and musician - but the realisation of the life of a freelancer meant that she wanted more order, more structure to her career. After a couple of other job moves, which Katy talks about in our conversation, she decided to go into consultancy, back in 2003. As you can imagine, the past 18 years has seen huge changes in the cultural and heritage sectors; social media, arts funding structures - but that hasn’t stopped Indigo from growing. They now have a staff of four, and have greatly increased the income of the business during that time. Also, Indigo run a number of research programmes, which proved invaluable for clients, and the sector as a whole, when it came to understanding the next steps to make during the pandemic. It’s an incredibly interesting aspect to the work that Katy and Indigo do. This is fascinating conversation about an industry that we rarely cover on ScaleUp Radio and, as always, we cover a lot of ground, including: - How to compete with companies that are much larger than yours - Dealing with opposition and suspicion when offering something for free - The challenge of structuring the business so that it will, eventually, go on without you Don’t worry if you’re not in the arts, culture or heritage sector - this episode contains a lot of value for all business owners. It’s also worth pointing out too, that this was recorded at the tail end of 2021. Obviously, the situation regarding live performances and theatres has changed since then - and will be different again outside the UK. Always best to check with the venue that you’re due to be attending. Katy can be found here: Newscast Podcast - Zoom - Google Data Studio - SurveyMonkey - ScaleUp Radio cannot be held responsible for the content of third party websites Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. You can get in touch with Kevin here:
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Business Advice Compilation 2021
12/27/2021
Business Advice Compilation 2021
On this episode of ScaleUp Radio we, once again, bring you a compilation of some great business advice that we’ve heard throughout 2021. There’s no getting away from the fact that it’s been another challenging year for so many, and we’ve heard some great insights and advice along the way that have helped many of us, and will continue to help us as we face the new year. We’ve been lucky enough to have a real range of conversations in the past year - from accountants, lawyers, marketers and IT support right through to restaurant owners, franchisees, funeral directors and gin makers. With all of this diversity it’s been really interesting to see how much common ground there is. At the end of the day the key challenges to building and scaling up a business are not unique to any particular industry or sector. Sure, there are differences, but the key things remain the same. All of our guests have provided some great lessons that they have learned along the way, that can be of real benefit to all of us. No matter the size of your business - large or small - make sure that you celebrate the wins that you have achieved this year. Small and medium businesses are the backbone of any successful economy and you don’t need me to tell you that it can be hard at times. But hold onto the reasons that you started out in the first place. You set out to achieve something, and we have all achieved something special; something to be proud of. Hold onto that star that guides you and drives and work out how you are going to get that little bit closer to it next year. The links to all of the episodes that these pieces of advice are from are below, so you can spend time getting to know each business owner better. This is the last episode of ScaleUp Radio for this year. I want to thank you for your continued support for ScaleUp Radio. We are now being listened to in 59 countries across the globe, with more of you listening and downloading now than ever before. We’ll be back with a new episode on Monday, 10th January. In the meantime, enjoy this excerpts of advice from our episodes in 2021. Links to episodes featured in this compilation: ScaleUp Radio cannot be held responsible for the content of third party websites Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. You can get in touch with Kevin here:
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A Franchise Was A Risky Move - But Not As Risky As Starting By Ourselves
12/20/2021
A Franchise Was A Risky Move - But Not As Risky As Starting By Ourselves
This week’s episode of ScaleUp Radio is like no other episode that we’ve ever put out. I’m going to be speaking to Ian Bradley from My Window Cleaner Franchising. You might remember that we spoke to Ian about 12 months ago exactly, about My Window Cleaner. Alongside Ian was Karen Prewer, the founder of the company, with Ian as the Franchise Director. If you missed it, the link to that episode is here: For this episode, though, we hear from Ian again - but also from two people who are franchisees - David Albon and Emma Koch It was also 12 months ago that David and Emma took on their My Window Cleaner franchise and, as you’ll hear, they’ve not taken it easy. It’s fascinating to hear their thought process from leaving their jobs, starting up a new business; and that new business being a franchise window cleaning business - something that has no real connection to their previous careers. If you’re thinking of buying into a franchise - any franchise, really - then this episode is so valuable for you. We talk about some of the signs that you should be looking out for to see whether or not a particular franchise is for you; how to prepare for the process of taking on your first member of staff, as well as how you market a new business whilst also complying with pandemic restrictions. David and Emma can be found here: 01362 515515 Ian can be found here: 0800 999 8811 ScaleUp Radio cannot be held responsible for the content of third party websites Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. You can get in touch with Kevin here:
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Core Ideology Presentation
12/13/2021
Core Ideology Presentation
On this week’s episode of ScaleUp Radio we are bringing you another presentation from the ScaleUp Club Meeting. If you’ve listened to any of the previous presentations that we’ve delivered you’ll know the large amount of value and advice in each one. Here's a couple of links to previous presentations: Action Planning - Roles & Accountability - Each presentation that we’ve done has dealt with a different aspect of running a business - and this episode is looking at core ideology, in particular the values and purpose. As always, there is plenty of ground covered in this episode, including: - Why having a core ideology is important, what are the benefits to you and your team - What should it look like; how long should it be, how many sentences should it have? - How you can apply your core ideology, and how you can adapt it from one industry, or department, to another. You’ll also hear from a couple of business owners, who will give their own insights. So, we have: David Lynes - Unique IQ Clare Vale - Sign Solutions Also, there is also panel discussion with a group of business owners who discuss their own core ideologies. During the presentation, I mention a couple of slides that were visible to the people in the meeting. Don’t worry, you’re not missing out on anything by not being able to see them - but if you would like a copy of the slides, get in touch As always, there is a lot of takeaways in this episode. I’m sure you’ll find something that will either help you create your core ideology, or check that your working in the best way for your business. David Lynes can be found here: Clare Vale can be found here: ScaleUp Radio cannot be held responsible for the content of third party websites Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. You can get in touch with Kevin here:
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I Want Clients To Have An Awesome Time, So I Made Myself The Head Of Awesomeness!
12/06/2021
I Want Clients To Have An Awesome Time, So I Made Myself The Head Of Awesomeness!
On this episode of ScaleUp Radio, I speak with Sam Sinclar Day from Sinclair Day Accountancy. As well as being the co-owner, she is also the Head of Awesomeness. I’ll let her explain just what that is during the course of our conversation. As you’ll hear they have a refreshing approach to being an accountancy business, and it’s this aim to be different that drives so much of what Sam, and the rest of the business, does. As always, there’s plenty of subjects covered during our conversation, including: - The challenge of keeping up with the changes within an industry, whether it’s practices, technology or needs of the clients - Why empowering your team to make their own decisions within the business can really change the culture of a company - in a good way! - The importance of always be on the lookout for the next benefit you can bring to your clients - How employing DISC profiling changed their recruitment process What comes across so clearly during our conversation, is Sam’s energy and enthusiasm. Not just for the industry that she’s working in, but for the company as a whole; her staff, clients and, obviously, the scale up journey that the business is on. There’s a lot of great content in this episode for you to hear, learn from and put into practise in your own business - but I also think that you’ll benefit from spending some time listening to someone as positive as Sam. Sam Sinclair Day can be found here: 01905 828 262 Xero - Dext - Go Proposal - Centre CRM - The 7 Habits Of Highly Effective People by Stephen R Covey - The E-Myth by Michael Gerber - The Virgin Way by Richard Branson - ScaleUp Radio cannot be held responsible for the content of third party websites Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. You can get in touch with Kevin here:
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Filling The Fridge
11/29/2021
Filling The Fridge
On this episode of ScaleUp Radio, I talk with Peter Roper, the founder of The Family Business Practice. This is a business development and learning practice, which helps businesses of all shapes and sizes that are either run by families, or are serving families. Peter has an extensive background in business and is a successful author of several business books, including ‘And Death Came Third’ , but it hasn’t always been a bed of roses along the way, and there are lessons to be learnt as we talk about some of the challenges that he’s faced. In the 8 years since it started it has grown to have nearly 200 members across most of the UK. Pete is incredibly philosophical about the practice, but also the concept of running a business, and it’s the philosophy of “filling the fridge” that separates it from other similar groups and organisations that are out there today. As always, there’s plenty of ground covered in our conversation, including: - How it’s never too late to start your own business. Peter was in his late 50’s when he started The Family Business Practice and, as long as you enjoy what you’re doing, age doesn’t matter. - Transitioning your family business to the next generation isn’t the difficult thing that so many make it out to be. - The difference between a family business and a corporate company. - How essential it is to get financial advice when looking at starting, or growing your business As you’ll hear, Peter is a lively talker and this felt much more like a fireside chat than an interview! I know you’ll get some great nuggets out of this episode Peter can be found here: And Death Came Third by Andy Lopata and Peter Roper - Running On Empty by Peter Roper - The 7 Habits Of Highly Effective People by Stephen R Covey - 7 Strategies For Weather & Happiness by Jim Rohn - Zoom - Xero - Calm - Headspace - ScaleUp Radio cannot be held responsible for the content of third party websites Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. You can get in touch with Kevin here:
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My Initial Price Structure Was Very Low - But It Worked!
11/22/2021
My Initial Price Structure Was Very Low - But It Worked!
On this week’s episode of ScaleUp Radio, we hear from Matt Crump who is the owner and MD of Cloud Top Technology. They are an IT support and services business, who specialise in the Microsoft 365 area. It’s still early days of the business, after setting up in July of 2020 but they have already made great moves into a pretty crowded market space. The refreshing aspect of listening to Matt and the journey of his business, is the drive for it be different from the other businesses that are out there - but also be modern and forward-thinking whilst retaining a traditional business view of putting the people, the customers, at the heart of what they do. As always, we cover a lot of ground, including: - The process of keeping up with an industry that is almost constantly changing and evolving. - How powerful networking can be in those early days. - Why working out the pricing for your services needs to be probably a little lower than you might think. - The importance of having routines for feedback and communication in place for when the team is working from home. One of the more incredible aspects to Matt’s business story is that none of it was planned. A really fascinating conversation, with some real value - no matter where you are on your own scale up journey. Matt can be found here: 01299 887222 The E Myth by Michael Gerber - Eat That Frog by Brain Tracy - They Ask, You Answer by Marcus Sheridan - Think Smarter, Do Less, Get More by Andy Hemming - Think And Grow Rich by Napoleon Hill - Audible - Last Pass - Quickbooks - Microsoft Teams - ScaleUp Radio cannot be held responsible for the content of third party websites Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. You can get in touch with Kevin here:
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Smart Profit & Loss Presentation
11/15/2021
Smart Profit & Loss Presentation
On this week’s episode of ScaleUp Radio we have a new presentation and discussion that came from a ScaleUp Club meeting that occurred recently. As you may know, we cover different aspects of running and scaling up your business, and we've had a couple of similar presentations recently: Action Planning - Understanding Differences - This month we are looking at using our Profit & Loss to make better business decisions. Now, it’s understandable if you’re rolling your eyes at this point - maybe you’re not a numbers-based personality, or you think that there’s a real egg-sucking aspect to this, but we believe that if you listen to this episode, take on board the advice and learn from the challenges that other business owners talk about - you’ll put yourself and your business in much stronger position to scale up. There is plenty of ground to cover own this episode, including: - The two main distortions that many people have when it comes to their Profit and Loss within their business - The benefit of redefining your gross margin, to split out your labour costs - Why you should be aiming for 10% as your Break Even point, if you want to experience real growth as a business. You’ll also hear from Stu Avis from Audacious Creative who talks about how Core Purpose can help us make better business decisions. Within his presentation, he talks about playing a video. Don’t worry, the audio is all you’ll need to understand and gain insights from Stu. Plus, there’s a panel discussion with a number of business owners, which will also help you with your thinking and planning when it comes to getting a proper grasp on the Profit and Loss of your business. Again, I mention tools and guides within this episode. You can access these by getting in touch on [email protected] Simple Numbers by Greg Crabtree - ScaleUp Radio cannot be held responsible for the content of third party websites Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. You can get in touch with Kevin here:
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We Started During A Recession - And Survived Another One!
11/08/2021
We Started During A Recession - And Survived Another One!
Today on ScaleUp Radio I’m joined by John Dillon of GJS Dillon. GJS Dillon is a property consultancy team, they specialise in commercial property and help many businesses transition to a better location for their needs. The company was set up in 2010 and has thrived ever since, John has been so dedicated to the business that GJS Dillon now lead the way with market research and local data analysis. So much so that they now provide independent reporting that is used by the local county council and other local authorities. By keenly examining the market GJS Dillon has been groundbreaking in the way that they are distributing the information that they gather to their competitors. John explains how this has benefitted the business and done nothing but solidify the company’s standing. John is proud to say that the business was started during a recession and has survived another one. The company has gone from strength to strength, as they have been laser focused on what they do best. We discuss the benefits of knowing your niche and working to the best of your ability. John is good enough to talk about the struggle of scaling up his business and learning how to go from someone who works for a company to someone who runs a company, along with all of the new challenges that come along with management and delegation rather than running yourself ragged trying perform every role. Over the course of our conversation you can hear about; How knowing your market provides the best start in business The surprising changes in the property market and new demand in the post covid world, And how in a strange turn of events the company managed to absorb two other business solely from reputation alone! Join us as we discuss the intricacies and demurs of scaling up a business and bringing something that started off as a two person operation all the way up to the 14 strong market leading team that GJS Dillon has become today. The vital information for businesses wanting to scale up is here, with some first hand experience along with what to avoid from a very candid John Dillon. John Dillon can be found here John can also be reached at Ted Talk on “How To Make A Toast” - The E-Myth by Michael Gerber - Leaders Eat Last by Simon Sinek - The Chimp Paradox: The Acclaimed Mind Management Programme To Help You Achieve Success, Confidence and Happiness by Prof. Steve Peters - ScaleUp Radio cannot be held responsible for the content of third party websites Scaling up your business isn’t easy and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you’ve been waiting for. You can get in touch with Kevin here:
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A Casual Drink Turned Into A Serious Business - About Drink!
11/01/2021
A Casual Drink Turned Into A Serious Business - About Drink!
This week on Scale Up Radio, I am joined by Duncan Gilroy of Hussingtree Blend ltd. A business venture spawned over a few gins that has grown so much that Hussingtree is now looking at expanding into a further premises as the scale of production needs to expand to meet the demand for this exciting new gin. The award winning Hussingtree Gin is certainly something special, from the small village of Martin Hussingtree just north of Worcester. Duncan and his family (or in this case business partners), have worked very hard and won several prestigious awards that showcase the local ingredients in their gin from around the Worcester area. Duncan’s business background before becoming a distiller was primarily in marketing and branding so he already had a solid grasp of what would be needed to successfully sell something different in the already well ‘soaked’ gin market. Over the course of the episode we discuss; How the business started, from humble gin tastings and dabbling in distilling at home to the demand that now has to be met in several local retailers and various food and beverage locations. Duncan goes into the intricacies of licensing and why sometimes it's better to hold off on scaling up the business before you are actually ready for the responsibilities that growth entails. And the brilliant discussion of what actually works with gin flavours, traditional juniper berries or Asparagus? As always, there is plenty in here for business owners, no matter where you are on your scale up journey. Duncan can be found here: https://www.hussingtreegin.co.uk/ https://www.mulvern-gin.co.uk Or he can be contacted by: [email protected] Facebook: @HussingtreeGin Twitter: @GinHussingtree Instagram: @hussingtree_gin Nudge - Improving Decisions About Health, Wellbeing and Happiness: https://blackwells.co.uk/ bookshop/product/Nudge-by-Richard-H-Thaler-Cass-R-Sunstein/9780241552100 CashFlow Manager: https://www.cashflowmanager.co.uk Asana: https://www.asana.com ScaleUp Radio cannot be held responsible for the content of third party websites Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. You can get in touch with Kevin here:
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Understanding Differences
10/25/2021
Understanding Differences
On this episode of ScaleUp Radio, we have a new presentation and discussion taken from a recent ScaleUp Club meeting. If you’ve been listening to ScaleUp Radio for a while, then you’ll know that we look at different themes with these presentations, and you’ll find the links to a couple of previous themes here: This month’s theme is Understanding Differences. That doesn’t necessarily refer to the wider issues of understanding others in society, but understanding the differences that can occur a little closer to home - within your own business. Our recent research into the challenges owner managers face when scaling up shows that as we scale, people challenges become the most prevalent – for example getting staff to take responsibility in the way that we would like as business owners – yet only 4% of the reported performance indicators are to do with people. Understanding the different priorities and motivations within our teams is the foundation of building cohesive teams. You’ll also hear reference to business tools within this episode - you can get access to them by emailing There’s plenty of value in this episode, as always, including: - The benefit of knowing where you are, and where your team are, when it comes to the vision of the business. - The process of learning how to be a leader and a manager in your own business, using the tools that we talk about in the presentation - Realising that you have a company culture - even if you are a solo business owner You’ll also hear from two business owners, who will talk about their own experiences of Understanding Differences within their own businesses. We have: Helen Bower - Adder Bookkeeping - Stu Avis - Audacious Creative - Also, at the end of the episode, there is a panel discussion, looking at Understanding Differences within our own businesses. If you’ve got something to add to the conversation, feel free to get in touch via social media. Twitter - LinkedIn - Facebook - ScaleUp Challenge Report ScaleUp Radio cannot be held responsible for the content of third party websites Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. You can get in touch with Kevin here:
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The Business Was Just Getting Started, THEN I Fell Down The Stairs
10/18/2021
The Business Was Just Getting Started, THEN I Fell Down The Stairs
On this week’s episode of ScaleUp Radio, we have something a little different. Rather than an interview this is a presentation that was done by an entrepreneur at our BizSmart Select Member meeting recently. The guest speaker was Rob Stone of Instaloft. His is an incredible story that started only a few years ago, but has seen him grow his business to one with a £14m turnover. You’ll hear Rob talk through this journey that he’s been on, as well as detailing some of the challenges that he’s had to face as a business owner. There is really so much value in this episode, you’ll get so much from listening to it - including: - Sometimes the break can simply come from the kindness of others - Your first staff member can not only improve the business, but also change your role within the business too - The importance of knowing your numbers within your business - or investing time in teaching yourself about them if you don’t know. - The growth of your business isn’t always in your hands. You should still make plans, but be ready to change those plans at a moments notice. Rob also stays around to answer some of your questions about his scale up journey too. Rob’s story seems to read like some kind of movie, almost unreal in the speed of his growth - but Rob’s honesty in the telling is refreshing and inspirational. He doesn’t shy away from his mistakes, or the lack of knowledge that he had. Rob can be found here: ScaleUp Radio cannot be held responsible for the content of third party websites Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. You can get in touch with Kevin here:
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Hire Slow and Fire Fast Is Still As True Today As It’s Ever Been!
10/11/2021
Hire Slow and Fire Fast Is Still As True Today As It’s Ever Been!
On this episode of ScaleUp Radio, we’ll hear from Peter Chatterly of The Talent Hackers. This is a company that helps businesses with their recruitment needs, particularly high growth startups or SME’s - and all done with, as you’ll hear, a relatively small team. The Talent Hackers is really quite a refreshing company in the recruitment industry, they’re definitely trying to do things different. You’ll pick up some great practical advise when it comes to scaling up your business, and the team within it. We really did an awful lot in this conversation, including: - The importance, and benefit, of packaging your offerings up so that your potential clients can see your services and prices. - Ensuring that the values of the business are clear, and easily explainable to people who may want to come and work for you! - How to get yourself into the right mindset for when you’re recruiting; challenging yourself with the kind of people you’re willing to take on and recognising that, at the moment, it’s a candidates market. What comes across in our conversation is just how much Peter, and everyone from The Talent Hackers, are always striving to make the business stand out in an already busy industry. As always, there is plenty tips and advice within this episode, so be prepared to take plenty of notes. Also, we can’t not mention Peter’s daughter who makes a surprise appearance, just towards the end of the episode! Peter can be found here: How Google Works by Eric Schmidt - Who: A Method For Hiring by Geoff Smart - The Checklist Manifesto by Atul Gawande - ScaleUp Radio cannot be held responsible for the content of third party websites Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. You can get in touch with Kevin here:
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I Didn’t Realise How Lonely I Was Until I Took On Staff
10/04/2021
I Didn’t Realise How Lonely I Was Until I Took On Staff
On this week’s episode of ScaleUp Radio, I’m speaking to Ian Jarvis, the founder of Vertis Accounting. They operate a little bit differently from other accountants in that they are purely a digital accountant - so everything they do is online. No quill pens and big ledger books here! As you’ll hear, Ian started the firm relatively recently after a long career in corporate accounting, but has such a huge passion for accountancy, and his desire to grow and scale up his business. Ian is incredibly experienced as an accountant - but also as a business owner; and it’s these lessons that we talk about in our conversation. As always, there’s plenty of ground covered in this interview, including: - The advent of not just accounting but many aspects of business moving online - and the benefits of making the move sooner, rather than later - Realising when you’ve reached the point that you need to take on a member of staff. - How beneficial networking is to foster business relationships and bring in new clients Even though Ian, and Vertis, have only been going for a few years they have already achieved so much, and there is plenty of value in this episode that you can put into action in your own business straight away. Ian can be found here: 01905 928128 Start With Why by Simon Sinek - Dext - GoCardless - MileIQ - ScaleUp Radio cannot be held responsible for the content of third party websites Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. You can get in touch with Kevin here:
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Remember That You're A Business, Not Just A Service!
09/27/2021
Remember That You're A Business, Not Just A Service!
When he was younger, Steve Bradstock was quite sporty - but his father had other ideas. He forced Steve to study computers at school. This, thankfully, turned into a real passion for him - and that’s how First Base Solutions, the company he now runs, came into being. Of course, that isn’t the whole journey. There’s plenty of that during our conversation, including some great business challenges and lessons that Steve has encountered. We also covered plenty of practical points, including - Think of it as a business, rather than as a service for local people. Change your mindset! - The problem that can arise from having too much business dedicated to one client. - How beneficial it can be to have the team all working in one place - something that’s become a real hot topic over the past few months. - Making sure that each customer is a ‘good fit’ for you. Steve and First Base Solutions is a committed and clearly dedicated business owner. He has learnt from his mistakes, which he’s very honest about in this conversation, and it will be interesting to see where the future of the company lies - as you’ll hear, Steve has definitely got a scale up plan in mind! Steve can be found here: 01789 721746 They Ask, You Answer by Marcus Sheridan - Apple Air Tag - Blinkist - Follow Mee - ScaleUp Radio cannot be held responsible for the content of third party websites Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. You can get in touch with Kevin here:
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Punching Above Your Weight With The Hiring Process
09/20/2021
Punching Above Your Weight With The Hiring Process
On this week’s episode of ScaleUp Radio, we have another session that will help you and your business on it’s scale up journey - all about the Hiring Process. As I’ve mentioned in the past, the number of companies that actually get to the position of taking on more than 10 employees is very small, so the concept and the process of hiring a member of staff is a little alien to many business owners. With this presentation, and the discussion that follows it, we’re talking about the idea of Punching Above Our Weight when it comes to recruiting within our business. This is always a real challenges, particularly for smaller businesses when you are competing with larger companies, better names and brands - who are attractive to the better candidates. On top of that, coming out of the pandemic has meant that there are many more vacancies available. As always, there is lots of valuable content within the presentation and discussion, including: - Recruiting is a little like shopping. Try not to do it when you’re hungry. Don’t recruit when you’re in desperate for someone. - Always be recruiting. Make sure that you have an eye out for the next team member, especially if you have your plan in action you can see the kind of person that you’re going to need in the future - When is it the right time and process for outsourcing your recruitment? - The benefit of testing your candidates within the area that you’re recruiting. For instance, if it’s a sales position - get them to make a couple of calls. You’ll also hear from a number of other business owners talking about their own experiences of punching above their weight during the recruitment process, including: Peter Chatterly from Talent Hackers - Hannah Haffield from Make More Noise PR - David Lynes from Unique IQ - Granger Forson from Clifford Springs - David Lincoln-Lewis from Industrial Switchgear - Himmat Rai from Sentinel Safety Solutions - Clare Vale from Sign Solutions - Louise Blunt from BizSmart - In a similar fashion to our previous presentations, you’ll hear reference to tools and ideas. These can all be access by emailing ScaleUp Radio cannot be held responsible for the content of third party websites Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. You can get in touch with Kevin here:
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We Challenge The Traditional Definitions Of Leadership
09/13/2021
We Challenge The Traditional Definitions Of Leadership
Today on Scale Up Radio I am talking to Anna Jester from Jester Lead Happy, a business that supports leaders in start ups and scale ups. They offer development support to new leaders and seasoned leaders alike but who want leadership to excel in their businesses.Anna tells her own personal story of leadership and the big mistake she made at the beginning. Anna's personal development story inspired her to work smarter than harder and bring out the natural leader in herself andAnna has taken these skills into Jester. Anna challenges the traditional definitions of leadership and talks about how Jester are able to help businesses maintain a consistently happy workforce by bringing out the specialist 'human-ship' skills that make a truly great and authentic leader. Over the course of this conversation we discuss things like: The issues with "traditional training" of leaders and how things need to change - The significance of authenticity as a leader - The importance of great team communication and some ideas how leaders can keep everyone informed, without just firing out yet another email At the end of the day, everything Anna and Jester do is about inspiring owner managers to build great businesses through empowering us and our people to become great leaders. Listening to Anna you can't help but feel inspired to be a better leader – make sure you listen carefully! Find out about how Jesters Lead Happy Formula can revolutionise your way of leadership and find Anna below. Books mentioned in the episode Edith Eger - The Gift - Charlie Mackesy - The Boy The Mole, The Fox and The Horse - ScaleUp Radio cannot be held responsible for the content of third party websites Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. You can get in touch with Kevin here:
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The Magic Number For Our Successful Company Is 254!
09/06/2021
The Magic Number For Our Successful Company Is 254!
On this week’s episode of ScaleUp Radio, I’m speaking to Tom Field from UV Tech Hygienics. They are a company that work with businesses of all shapes and sizes and in many industries, and helps them to sterilise their workplace, through the use of UV light. Obviously, for a company like UV Tech Hygienics that deals with cleanliness and sterilisation, their time has been taken up an awful lot with the Covid-19 pandemic which has impacted all of our businesses over the past 18 months, and it was valuable to hear how Tom and the company dealt with this - and Tom’s reaction to the ‘opening up’ of the world in the past few months. As well as talking about cleanliness and the usefulness of UV Light in all of it’s different forms, we talk mainly about being a CEO and running a business. There’s plenty of ground covered in our conversation, including: - It’s okay if the idea of your ideal client or customer is a very broad one. More of a concept, than a specific person or group of people - Accepting that mistakes will be made in your scale up journey. Your looking to find a successful working model for your business, and it’s rare for that to happen on the first try. - You can not underestimate the place that both listening and attitude have in the success of your business; with clients, with the other founders and with your staff. What shines through during this conversation with Tom is his passion for UV Tech Hygienics. Not just the company, but the industry too. Tom can be found here: ScaleUp Radio cannot be held responsible for the content of third party websites Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. You can get in touch with Kevin here:
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Keeping Your Business Alive During A Crisis
08/30/2021
Keeping Your Business Alive During A Crisis
On this week’s episode of ScaleUp Radio we’re bringing you a webinar that looks at keeping your business alive during times of crisis and economic disruption, something that we know so many of you have had the deal with over the past few months. We’ll be covering four key sections in this episode: - The surprising reason that some business owners accomplish their goals, and why others don’t - The 5 Steps that you can think about to handle any crisis - A tool to move from firefighting to investing time in looking forward and building value - Building a framework for spotting the trends that will transform your business If you would like access to any of the material that is used in the webinar, or to get details of how you can attend any future webinars that we deliver you can get in touch on As always there is plenty for you to takeaway from this episode; some of it is specifically advice-based, but there’s also some challenges that you’ll need to work on after listening to this episode - so make sure that you have a pen and paper ready. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. You can get in touch with Kevin here:
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Scaling Up Challenges
08/23/2021
Scaling Up Challenges
Welcome to another episode of ScaleUp Radio, where we’re going to be hearing a webinar that I delivered recently, all about the challenges of scaling up your business. And the presentation is based on a report from the findings of some research that Bismark UK did that we conducted around businesses within the UK. If you’ve listened to previous episodes of ScaleUp Radio, you will have heard quite a few mentions around the scale up journey and breaking that down into significant milestones. And what we wanted to do was to understand why it is that just 4% of businesses scale beyond ten employees in the UK. And my understanding is that those numbers are repeated across the globe, certainly in the States and across in Canada as well. We want to understand some of the reasons behind that and, more importantly, what is preventing the average business owner from continuing this scale up journey beyond that through to the 20-25 employee levels or 50-plus. And the insights in this report have been developed by asked by BismartUK to help business owners to understand the key challenges in scaling a business, and we set out to identify the barriers to growth at each of the fundamental milestones on that ScaleUp journey, whilst providing insights into the common challenges that owner managers face as they’re managing their businesses, including the role that personality types can play in both driving and also hampering success. So I think there's a huge amount of value within this for all businesses of all different sizes understanding some of those challenges. And we finish up the episode with discussion around the findings of the survey from some breakout rooms that we run at the end of the webinar. You’ll hear from three people who were the spokespeople within those rooms: Anna Jester of Jester - John Heseltine of Ocius Consulting - Christophe Convert of Convert Design - This is a slightly different episode from the normal content that we have on ScaleUp Radio - but it’s just as valuable. ScaleUp Radio cannot be held responsible for the content of third party websites Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. You can get in touch with Kevin here:
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Creating Recurring Revenue
08/16/2021
Creating Recurring Revenue
On this week’s episode of ScaleUp Radio, we’re bringing you a recent webinar that I hosted, based around Creating Recurring Revenue Streams. Now, this could be something that you are already familiar with, but you aren’t sure how it could fit into your business model - well, that’s what we’re hoping to show you with this episode. Creating Recurring Revenue, you may have heard it referred to as Passive Income, is, in its most basic form, an income stream that needs some initial investment, but will essentially run itself, whilst creating an income for your business. We’ll talk through the importance of a recurring revenue stream for your business, I’ll talk through 9 possible models that you can look at and see which is the best one for your company You’ll also hear from other business owners who are giving their experience, thoughts and questions about creating a recurring revenue for you business. There really is an awful lot of value in this episode, and I’m sure that you’ll be able to take something away and act upon it straight away. The Automatic Customer by John Warrillow - ScaleUp Radio cannot be held responsible for the content of third party websites Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. You can get in touch with Kevin here:
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Action Planning Presentations & Discussion
08/09/2021
Action Planning Presentations & Discussion
On this week’s episode of ScaleUp Radio we have a presentation and a panel discussion about Action Planning. If you’re a regular listener to ScaleUp Radio then you will remember that last month we talked about Lead Generation. If you missed that episode, you can catch again This time, we’re looking at Action Planning within your business - another aspect of being a business owner that so many overlook, or don’t completely understand, but is a vital piece of your scale up journey. As with all of the presentations that we have on ScaleUp Radio, you’ll hear me refer to different tools that you can use as part of your Action Planning process. Again, there will be a link for you to access those tools in the show notes. As well as my presentation, we also hear from a couple of business owners who give their own take on Action Planning with their own businesses. You’ll hear from: Nigel Dunand of Sandler Training - Heart of England Peter Chatterley of Talent Hackers Faith Guest from Tools of the Trade Matt Busby of The Name Label Company Jeremy Strong from Invoco Telecomms & Louise Blunt from BizSmart There are plenty of valuable takeaways in this episode that you can utilise in your own business straight away, so let’s head over and hear the presentation and discussion. Nigel Dunand can be found here: Peter Chatterley can be found here: Faith Guest can be found here: Matt Busby can be found here: Jeremy Strong can be found here: Louise Blunt can be found here: On this week’s episode of ScaleUp Radio we have a presentation and a panel discussion about Action Planning. If you’re a regular listener to ScaleUp Radio then you will remember that last month we talked about Lead Generation. If you missed that episode, there is a link to it in the show notes. This time, we’re looking at Action Planning within your business - another aspect of being a business owner that so many overlook, or don’t completely understand, but is a vital piece of your scale up journey. As with all of the presentations that we have on ScaleUp Radio, you’ll hear me refer to different tools that you can use as part of your Action Planning process. If you would like access to these tools, or the presentation that Nigel Dunand gave, please email As well as my presentation, we also hear from a couple of business owners who give their own take on Action Planning with their own businesses. You’ll hear from: Nigel Dunand of Sandler Training - Heart of England Peter Chatterley of Talent Hackers Faith Guest from Tools of the Trade Matt Busby of The Name Label Company Jeremy Strong from Invoco Telecomms & Louise Blunt from BizSmart There are plenty of valuable takeaways in this episode that you can utilise in your own business straight away, so let’s head over and hear the presentation and discussion. Nigel Dunand can be found here: Peter Chatterley can be found here: Faith Guest can be found here: Matt Busby can be found here: Jeremy Strong can be found here: Louise Blunt can be found here: ScaleUp Radio cannot be held responsible for the content of third party websites Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. You can get in touch with Kevin here:
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I Launched Not One, But Two Businesses During The Pandemic!
08/02/2021
I Launched Not One, But Two Businesses During The Pandemic!
On this week’s episode of ScaleUp Radio, I speak to Oliver Percival, the Managing Director of CC&N Global and founder of Huge Gorilla operates a global network designed to provide rapid access for customers in a range of market sectors to ensure a cost-effective, efficient, quality product tailored for your requirements. Essentially, they are an exclusive sales agents for clients across the globe, helping them enter certain markets with certain products. However, we also talked about the other company that Oliver founded - Huge Gorilla, which is a plant-based supplements company that only started trading a couple of months ago. He set that up with his brother. As you’ll hear, Oliver started Huge Gorilla based on the age-old adage ‘don’t put all your eggs in one basket’ - ignoring the fact that he launched two businesses in the midst of a pandemic! Not everybody’s choice, perhaps! Even though Oliver’s experience is varied, and quite specialised in places, the challenges that he deals with are universal. We talked about a wide range of things, including: - The need to develop your resilience, particularly in the early days of starting your business - The benefit of outsourcing many of the admin tasks - even better if you can do it to an automated system! - How to manage your time so that none of your businesses, or departments, or team members feel like a second choice - What you need to do to enter an already saturated market, such as the supplement industry. Oliver’s story is a truly fascinating one, and is a great example of being brave with your business choices - but not foolhardy or rash. So, calculated risks. It will be interesting to see how CC&N Global and Huge Gorilla grow over the next few years. Oliver can be found here: ScaleUp Radio cannot be held responsible for the content of third party websites Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. You can get in touch with Kevin here:
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It's Important In Business To Disagree As Partners, But Still Be Friends
07/26/2021
It's Important In Business To Disagree As Partners, But Still Be Friends
On this week’s episode of Scale Up Radio we hear from Celia Felgate of Fresh Nous, which is a customer experienced-led marketing agency. They’re a little different from your regular marketing agency in the fact that they look more closely at the customer experience or their journey - and help the client understand, plot and target that more effectively. Don’t worry if that description doesn’t make too much sense - I promise you that Celia explains it all full during the course of our conversation. It was fascinating to hear Celia’s story - from the formation of their business, through the growth from just Celia and her business partner to the current team of 7, and onto the future of the business. As always, we covered a lot of ground, including: - The elements needed to make a retainer model work with some of your clients - and recognising that it doesn’t work for all of your customers. - Why you shouldn’t worry if you’re not completely sure about the details of what your business is in the beginning. Celia talks about the challenge of discovering the core direction of the business, over the course of their first few clients. - The realisation that, even if you have managed people in your previous careers, the challenge of managing people within your own business is far greater. - The importance of helping the team create a more fulfilling work / life balance Celia can be found here: Monday - Eat That Frog by Brian Tracy - You Inc by John McGrath - Moments of Truth by Jan Carlzon - Ted Talks Daily Podcast - ScaleUp Radio cannot be held responsible for the content of third party websites Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. You can get in touch with Kevin here:
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Lead Generation Presentation & Discussion
07/19/2021
Lead Generation Presentation & Discussion
On this episode of ScaleUp Radio we’re bringing you another presentation that took place at the Bizsmart Select Members meeting. We talked about Lead Generation. Now, this is something that wee’ve covered before on ScaleUp Radio, but there were a couple of new tools that I wanted to discuss - which should make the process a little easier. As always, if you would like access to any of the tools mentioned, you can get in touch here - So, within this episode we cover and awful lot, including: - The benefit of having a system in place for lead generation - Doing a couple of things very well, rather than doing several lead generation activities in just an average way - What does a ‘really good’ lead generation activity look like? You’ll also hear from a couple of business owners too: Jenni Henderson from Chrysalis Business Support who talks about the power of referrals within your lead generation system Pete Morgan from MonkeyPants Productions who talks about the lead generation power of podcasting. Lead Generation is such an important part of scaling up your business, but it’s one of the aspects that business owners so often don’t give enough time to, or have a system in place. Jenni Henderson can be found here: Pete Morgan can be found here: ScaleUp Radio cannot be held responsible for the content of third party websites Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. You can get in touch with Kevin here:
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If You're Looking To Franchise Your Business - Don't Do It By Yourself!
07/12/2021
If You're Looking To Franchise Your Business - Don't Do It By Yourself!
On this episode of ScaleUp Radio, I speak to Aasia Baig from The Centenary Lounge, which is a range of cafe’s that are inspired by the 1930’s - especially the railway and hotel cafes of the time. Their first branch opened in 2009 with a railway cafe in Birmingham - they’ve now grown to include more railway cafe’s and a two-story bistro in Worcester, as well as launching their own franchise model. Aasia works in an industry that was obviously affected by the pandemic, and it’s fascinating to hear how she coped with that - and continued to push the business for growth, rather than focus on just surviving. We also covered plenty of other ground, including: - the benefit of cross training your staff, so that they can drop into other roles if necessary. Also, they have variety in their work - why changing something quickly can help the business, rather than allowing bad processes or practises to become embedded - why the location of your business can be vital to your success - the development of the playbook that will go with your franchise model, making sure that there is consistency across all branches What’s so valuable about this episode is that, even if you’re not in the same sector as Aasia, or looking to start a franchise - there’s still plenty in here for you. Aasia can be found here: Trail - Flow - Somi Arian Podcast - ‘Oversubscribed’ by Daniel Priestley - ScaleUp Radio cannot be held responsible for the content of third party websites Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. You can get in touch with Kevin here:
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Hire Slow, Fire Fast Is A Great Phrase To Run Your Business By
07/05/2021
Hire Slow, Fire Fast Is A Great Phrase To Run Your Business By
On this episode of ScaleUp Radio we hear from Jan Cavelle the respected author and speaker on the subject of scaling up. She is someone who definitely speaks from a place of experience, having run and scaled up a furniture business which started as purely a sales business - but ended up with 2 factories and 40 employees. The conversation is, without doubt, the most value-filled one that we’ve ever done on ScaleUp Radio. If you’re someone who is looking to scale up your business, there is so much in this episode for you. Amongst the subjects we cover are: - The importance of focus to the scaling up of your business. You need to be committed to it. - What is the difference between growth and scaling up? Aren’t they just two sides of the same coin? - The benefit of putting a system for scaling up in place - and understanding that a system is only a part of the solution. - The power of the phrase ‘Hire Slow, Fire Fast’ and how that can fit into the culture of your business These are really just the brief highlights. There is so much covered in this episode, and it was great to have someone like Jan sharing her expertise and knowledge. Jan can be found here: Scale For Success by Jan Cavelle - ScaleUp Radio cannot be held responsible for the content of third party websites Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. You can get in touch with Kevin here:
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Roles & Accountability Presentation
06/28/2021
Roles & Accountability Presentation
On this episode of ScaleUp Radio, we’re bringing you another presentation from the regular BizSmart Scale Up Club meeting. You might remember the last presentation was all about measuring within your business - and there’s a link to it below - but this week we’re talking about Roles and Accountability. Now, if you’ve worked in a large company, you’ll know that everyone has a title, everyone had a role within that company. And, with that role comes responsibilities that that person is accountable for. For many small business owners, though, the concept of roles and accountability can be a tricky one to navigate - which is why we’re bringing you this presentation. In this episode, you’ll hear about: - the benefits of outlining roles and accountability within your business - ensuring that the right people are in the right roles - recognising when the right time is to hire someone to fulfil a role, or place of accountability within the company. You’ll also hear from a couple of business owners who will talk about how they developed roles and accountability within their own businesses. We have: Sara Marrett from The HR Department David Lynes from Unique IQ As always you’ll hear me refer to a couple of tools in this episode. If you would like a copy of them, again there is a link to them in the show notes. I know that you will take something away from this episode, it really is valuable, and it will all go towards making you and your business’ scale up journey a little better. Here's the link to the episode about Measuring What Matters in your business - If you would like a copy of the tools mentioned in this episode, please email Sara can be found here: David can be found here: ScaleUp Radio cannot be held responsible for the content of third party websites Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. You can get in touch with Kevin here:
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