ScaleUp Radio

Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to apply to be a guest, just click here: https://bizsmarts.co.uk/scaleupradio/apply Kevin's New Book Is Now Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/

Episode #486 - Balancing Growth, Culture, and Family in ISO Quality Services - with Jennifer Appleton 06/04/2025

Episode #486 - Balancing Growth, Culture, and Family in ISO Quality Services - with Jennifer Appleton In this episode of ScaleUp Radio, Kevin Brent sits down with Jennifer Appleton, the dynamic Director behind ISO Quality Services, a Worcester-based business that's been helping companies achieve ISO certifications for over two decades. Jennifer shares the story of how this family business has scaled from a local consultancy to a global service provider, supporting clients in over 28 countries. What You’ll Learn in This Episode: 🔹 The Business Model: ISO Quality Services thrives on a hybrid revenue model combining upfront implementation fees with a recurring client maintenance model—making for a stable and predictable cash flow. With around 550 clients and a team of 22 in-house employees, plus a network of 20-24 subcontractors, the company has reached a £1.5M turnover and is ambitiously heading toward £2M. 🔹 Challenges of Scaling: Jennifer opens up about the hurdles that come with growth, including staff retention, external impacts like Google algorithm shifts affecting lead generation, and the ongoing challenge of staying competitive with larger firms, especially on salary offerings. 🔹 Family Business Dynamics: Having joined the business her father started 25 years ago, Jennifer reflects on the complexities of leading a family-run company—balancing different viewpoints while always prioritising what’s best for the business. 🔹 Culture & Development: A robust six-month induction process, regular feedback cycles, and mental health support are just a few of the ways ISO Quality Services invests in its people. Jennifer emphasises the importance of aligning employees with the company’s values and long-term vision. 🔹 Strategic Leadership: From quarterly planning to bi-weekly ops meetings, Jennifer shares how structured leadership and planning have helped the business stay on course with its long-term goals. 🔹 Marketing Evolution: With lead generation once dominated by Google search, Jennifer talks about the pivot toward referral-based business and networking—especially as digital algorithms and AI tools like ChatGPT shift the landscape. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. Y For now, continue listening for the full story from Jennifer. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Jennifer can be found here: Resources: Goldman Sachs 10,000 Small Businesses Programme - Productivity Ninja by Graham Allcott - 7 Habits Of Highly Effective People by Stephen R Covey - Fireflies Notetaker - HubSpot - /episode/index/show/scaleupradio/id/36668065

Episode #485 - Aligning Business With Values, To Create A Winning Marketplace - with Lorraine Allman 06/02/2025

Episode #485 - Aligning Business With Values, To Create A Winning Marketplace - with Lorraine Allman On this episode of ScaleUp Radio, Kevin Brent is joined by Lorraine Allman, a purpose-driven entrepreneur and the founder of Party Without Plastic – a marketplace for sustainable, plastic-free party supplies that launched in spring 2024 and is already on an exciting growth trajectory. Lorraine brings a wealth of experience to the conversation, having built and scaled multiple ventures. In this insightful and honest discussion, she shares the highs and lows of her journey so far, from funding challenges to transitioning from founder-led to team-based operations, all while keeping a firm eye on purpose, sustainability, and profit. In this episode, you’ll discover: How Party Without Plastic curates sustainable party products from UK-based small businesses Why building a scalable technical infrastructure took nine months – and was absolutely worth it The commission-based marketplace model that only charges sellers when sales are made Lorraine’s top tips for securing external investment, including aligning on values and vision The power of social proof, including accreditations like the Global Good Market, in customer acquisition The challenges of scaling a team, maintaining brand consistency, and managing time effectively Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Lorraine. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Lorraine can be found here: Resources: The Brand Is Female podcast - Let My People Go Surfing podcast - It Really Is Just Good Business By Jill Poet - /episode/index/show/scaleupradio/id/36656410

Episode #484 - Building Trust and Clarity in Financial Planning - with Matthew Naylor 05/28/2025

Episode #484 - Building Trust and Clarity in Financial Planning - with Matthew Naylor In this episode of ScaleUp Radio, we’re joined by Matthew Naylor, the founder of Whitestone Financial Planning, an independent financial advisory firm that’s built around one core value – personal connection. Matthew shares the fascinating journey of launching his own advisory firm just three years ago, following a career that began not in finance, but in law. After realising his passion for working directly with clients and demystifying the world of finance, Matthew stepped into entrepreneurship – and never looked back. We explore how Whitestone stands apart by prioritising genuine conversations over automation, and why taking time to understand each client’s life and goals forms the backbone of their success. 🔍 In This Episode, We Cover: The origin story of Whitestone Financial Planning – and why Matthew chose to go independent after a major acquisition changed the culture of his previous firm The biggest hurdles of starting a financial advisory business, including navigating compliance and building credibility from scratch How referrals, relationships, and calm reassurance during market uncertainty have fuelled Whitestone’s growth Why trying to “time the market” is never the answer, and the long-term investment philosophy that guides their advice The realities of building recurring revenue in a client-focused business model – and planning for future succession Insights on marketing as a financial advisor, including the power of networking and learning when to outsource Throughout the episode, Matthew also reflects on the value of continuous learning, his use of external support to deliver better client communications, and how staying true to his ethos has helped him build trust and loyalty with his clients. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Matthew. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Matthew can be found here: Resources: Outlook - /episode/index/show/scaleupradio/id/36579070

Episode #483 - ScaleUp Presentation - with Tom Hughes from Gemba Docs 05/26/2025

Episode #483 - ScaleUp Presentation - with Tom Hughes from Gemba Docs In this ScaleUp Club exclusive Q&A edition of ScaleUp Radio, Kevin Brent is joined by Tom Hughes, CEO of Gemba Docs, for a practical and eye-opening discussion on Lean Thinking for SMEs. Tom brings decades of experience in operational excellence and process improvement and shares how small businesses can adopt lean principles without over-complicating things. This session breaks down what lean really looks like in a small business context – and it’s not about cutting costs or mimicking manufacturing giants. It’s about reducing struggle, improving value flow, and making work life better for your team. From leadership behaviours to team rituals, Tom shares real-world tactics that any SME can start using today. Episode Highlights: Why the traditional 8 wastes don't always translate to service businesses – and what to focus on instead The biggest enabler of lean success? Leadership behaviour and priorities How to kickstart a lean journey: Start with yourself, then pull others in The power of small wins and team celebrations to build momentum Simple tools that make a difference: team huddles, improvement channels, and documenting processes with Gemba Docs Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. You can also nominate a guest for ScaleUp Radio if you know someone with an interesting ScaleUp story – you can find how in the shownotes. For now, continue listening for the full discussion with Tom. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin & Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Tom can be found here: Resources: 2 Second Lean Book by Paul Akers - Lean Made Simple by David Sykes - Improvement Starts With I by Tom Hughes - Ryan Tierney - Lean Mde Simple YouTube - /episode/index/show/scaleupradio/id/36577855

Episode #482 - Unlocking Business Growth the Human Way - with Bob Hayward 05/21/2025

Episode #482 - Unlocking Business Growth the Human Way - with Bob Hayward Welcome to another episode of ScaleUp Radio with me, Granger Forson. You can find me at or on LinkedIn. This time, I had the true pleasure of talking to Bob Hayward, founder of two incredible ventures: Be More Effective and Key Performance Training. Bob’s entrepreneurial journey is not only seasoned with decades of experience but fuelled by a deep commitment to improving the lives of others. His business Be More Effective is a consultancy designed to unlock human potential through the scientific blend of coaching, training and recruitment, all focused on helping businesses achieve sustainable high performance. His second venture, Key Performance Training, is equally impressive — a regulated training provider using practical skill-building as a pathway to meaningful employment. Think forklift certifications leading to second chances, real jobs, and better futures. What stands out about Bob is his unwavering belief that success in business is about more than strategy — it’s about understanding people. With a background in psychiatry, he brings a unique and compelling lens to leadership and hiring. From avoiding the pitfalls of ‘like bias’ in recruitment to treating people the way they want to be treated (not how youwant to be treated), Bob’s insights could change how you lead your team forever. We also talk about the power of goals and structured onboarding, the mistakes many leaders make by not setting clear performance expectations early, and how just a few adjustments can change retention rates and team energy drastically. If you're in the scale-up phase and you're wrestling with hiring the right people, motivating them, or building a culture that thrives — this episode is essential listening. To ensure you don’t miss any inspirational future episodes do subscribe to ScaleUp Radio wherever you like to listen to your podcasts. So, let’s now dive into the inspiring journey of employment transformation, human-centred coaching, and legacy building with Bob Hayward. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: Book a call with Granger - 30 minutes value add conversation for Business owners with Staff. Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Bob can be found here: Resources: The Profit Secret by Bob Hayward - The Inside Advantage by Robert Bloom - 3Hag Way by Shannon Susko - Zig Zigler - Create Motivation by Kate Turner - Crucial Conversations by Emily Gregory - Unreasonable Hospitality by Will Guidara - Defeat Into Victory by William Slim - Any Do app - Remarkable app - Duolingo - /episode/index/show/scaleupradio/id/36547595

Episode #481 - Utilising AI to Help Beat Workplace Stress - with Moksha Menon 05/19/2025

Episode #481 - Utilising AI to Help Beat Workplace Stress - with Moksha Menon In this episode of ScaleUp Radio, we dive into the fascinating journey of Moksha Menon, the driving force behind &I Technologies Ltd and its flagship product, Moai – an AI-powered stress management app designed specifically for the workplace. What began as a university project evolved over four years into a proactive SaaS solution aimed at revolutionising how organisations approach employee stress. Moksha shares how her team pivoted from a hardware concept to a software-first strategy, learning key lessons about resilience, product-market fit, and the power of community support along the way. 🔍 What we cover in this episode: 1. The Business & ScaleUp Journey The origins of Moai at the University of Strathclyde Shifting from a hardware concept to a SaaS solution Targeting forward-thinking HR teams with a proactive stress management tool Using gamification (think Tamagotchi!) to boost user engagement Planning for their first paid pilot in June 2025 and setting sights on unicorn status 2. Scaling Up & Overcoming Challenges Navigating early scepticism about chatbot technology Building the product while the team worked full-time jobs The impact of customer feedback on development iterations Staying lean and leveraging grants and credits for bootstrapping The surprise value of mentorship and peer support 3. Quickfire Insights Lessons learned: The importance of visibility, resilience, and timing If starting again: Build a social presence earlier Biggest surprise: How willing people are to help This is a great listen for aspiring tech founders, HR professionals exploring wellbeing initiatives, and anyone intrigued by how AI is transforming workplace health. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Moksha. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Moksha can be found here: /episode/index/show/scaleupradio/id/36468250

Episode #480 - Building A Gym Business Where Everyone Finally Feels At Home - with Louise Williams 05/14/2025

Episode #480 - Building A Gym Business Where Everyone Finally Feels At Home - with Louise Williams I’m Granger Forson and you can find me at or connect with me on LinkedIn. Today on ScaleUp Radio, I’m chatting with Louise Williams, co-owner of Solace Gym in Cheltenham and the warm personality behind the Pink Pear Bear blog. Louise shares her inspiring journey from feeling frustrated by the unrealistic “insta-perfect” images of motherhood to embracing her own ADHD diagnosis and turning her desire to help others into a thriving community-centered gym. She believed wholeheartedly in creating a place where everyone, from teenagers to seniors, could comfortably work out and feel accepted. Solace Gym’s motto is simple: “Be Yourself.” Whether you’re an avid gym-goer or stepping onto the mat for the very first time, you’ll discover a judgment-free environment that’s not about the most fashionable gear or perfect poses. Instead, it’s about showing up, moving your body, and finding mental clarity through exercise. Through the highs and lows of launching a new venture, Louise highlights the power of patience, solid teamwork, and a healthy dose of creativity. And of course, she reveals how she balances running a gym without contracts, blogging about ADHD, and caring for her family all at the same time. If you’ve ever wanted a supportive community to help you feel empowered, both physically and mentally, this is the episode for you. Tune in to be truly inspired by Louise’s drive and discover how breaking the “business as usual” rules can be a game-changer for your own entrepreneurial journey. To ensure you don’t miss any inspirational future episodes do subscribe to ScaleUp Radio wherever you like to listen to your podcasts. So, let’s now dive into the inspiring journey of community, wellbeing, and self-discovery with Louise Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Granger here: Book a call with Granger - 30 minutes value add conversation for Business owners with Staff. Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Louise can be found here: Resources: ADHD AF podcast - Canva - /episode/index/show/scaleupradio/id/36466940

Episode #479 - Creating Authentic Content & Sustainable Growth - with Andrew Kelly 05/12/2025

Episode #479 - Creating Authentic Content & Sustainable Growth - with Andrew Kelly On this episode of ScaleUp Radio, we dive into the story of Andrew Kelly, the founder of Eightyfive90, a dynamic digital content production company specialising in photography, videography, and drone services. Andrew shares how he turned a crisis into an opportunity when the COVID-19 pandemic forced him to re-evaluate his business strategy – a move that led to significant growth. With turnover increasing by 48% in the last year, Eightyfive90 has expanded beyond Northern Ireland to work with clients in Southern Ireland and internationally. Beyond the lens of content creation, Andrew is also passionate about business mentoring, having supported around 40 early-stage businesses over the past year. His insights into financial management, digital marketing, and subcontractor relationships are incredibly practical – and deeply rooted in authenticity and experience. 🔍 In This Episode: Discover how Eightyfive90 evolved during the pandemic and embraced unexpected growth opportunities. Learn the importance of authenticity in digital marketing and why Andrew prioritises platforms like TikTok for reaching audiences effectively. Get valuable advice on managing cash flow using Andrew's 40-40-20 financial split model to ensure business sustainability. Understand how Andrew approaches subcontracting, setting professional expectations to protect his brand. Hear how mentoring others has shaped his own business journey – from bank accounts to business basics. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Andrew. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Andrew can be found here: Resources: LinkedIn - /episode/index/show/scaleupradio/id/36466495

Episode #478 - Marketing That Puts Rural Businesses on the Map - with Liz Graney 05/07/2025

Episode #478 - Marketing That Puts Rural Businesses on the Map - with Liz Graney In this episode of ScaleUp Radio, Kevin Brent is joined by Liz Graney, founder of Escape the Village, a marketing business born out of her own career pivot from corporate life. Based in rural Britain, Liz has a passion for helping small, often-overlooked rural businesses overcome unique challenges to thrive in a digital-first world. Founded in October 2023, Escape the Village specialises in marketing support for what Liz describes as “well-kept secrets” – rural businesses that struggle with infrastructure limitations, visibility issues, and digital accessibility. From building websites and crafting social media strategies to offering tailored training, Liz and her small but growing team – including her daughter and two virtual assistants – are on a mission to bring rural businesses into the spotlight. The conversation is structured in three parts: The Business & the ScaleUp Journey Liz shares the story behind Escape the Village, how it came to life following a redundancy, and the specific services they offer to rural entrepreneurs. We explore the real-world hurdles rural businesses face, including patchy mobile coverage, poor road access, and even payment processing challenges – all of which make Liz’s work incredibly relevant and impactful. Scaling Challenges & Entrepreneurial Insights Drawing from her corporate background, Liz outlines how she has applied high-level marketing strategies – like geo-targeting and awards recognition – to help small businesses grow. She talks candidly about the transition to entrepreneurship, the importance of outsourcing early, and the mindset shift needed to view support as an investment rather than a cost. Quickfire Questions From work-life balance aspirations to her vision for the business (including her plan to make her daughter a director within the year), Liz offers insightful, honest reflections on scaling a purpose-driven company. The one key thing from this episode? You don’t need to be in a city to build a strong brand – rural businesses can thrive by combining authenticity, digital tools, and community engagement. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Liz. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin & Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Liz can be found here: Resources: Eat That Frog by Brian Tracy - The Three Spoonies podcast - To Doodle Do app - /episode/index/show/scaleupradio/id/36370075

Episode #477 - Creating Joyful, Sustainable Business for Neurodivergent Entrepreneurs - with Nikki Butler 05/05/2025

Episode #477 - Creating Joyful, Sustainable Business for Neurodivergent Entrepreneurs - with Nikki Butler In this enlightening episode of ScaleUp Radio, Kevin Brent is joined by Nikki Butler, the dynamic founder behind The Autistic Joyologist. Nikki shares her powerful journey from corporate burnout to creating a thriving, purposeful business that supports neurodivergent entrepreneurs in finding joy, balance and authenticity. Nikki was diagnosed with autism and ADHD at the age of 36, and what followed was a profound transformation. Through her personal experiences and professional insights, she now empowers others through coaching, mentoring and her innovative RADIATE model – a framework for self-reflection, acceptance, and sustainable change. This conversation is full of thought-provoking perspectives on neurodiversity, entrepreneurship, and how to build a business that not only works with your strengths but also doesn't rely on your constant presence. The one key thing you’ll hear from Nikki is the importance of building a business that doesn’t depend on you constantly being present – one that’s sustainable, scalable and aligned with your values. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Nikki. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Nikki can be found here: Resources: Are You Maximising Your Business Potential? Quiz - The Obstacle Is The Way by Ryan Holiday - Rebel Ideas by Matthew Syed - What’s Your Dream by Simon Squibb - ChatGPT Voice App - /episode/index/show/scaleupradio/id/36354145

Episode #476 - Redefining Education From the Ground Up - with Hayley Peacock 04/30/2025

Episode #476 - Redefining Education From the Ground Up - with Hayley Peacock In this inspiring episode of ScaleUp Radio, Kevin Brent sits down with Hayley Peacock, a pioneering educator and entrepreneur who is reshaping the way we think about learning, leadership, and scaling purpose-driven businesses. From a single mother navigating life on benefits to building multi-million pound education ventures, Hayley's story is as powerful as it is practical. She is the founder of Little Barn Owls Nursery Group, with five thriving settings across West Sussex, and the trailblazing Atelia 21 Future School, offering inquiry-based education for children aged 4 to 16. Her approach is grounded in the Reggio Emilia philosophy, viewing children as capable, curious learners who can shape their own educational journeys. We cover Hayley’s entrepreneurial evolution, her innovative educational methods, and the challenges she’s faced scaling both culture and operations across her organisations. 🔍 In This Episode: The bold leap from journalism to education – and buying her first nursery with a loan using her house as security How Reggio Emilia and play-based learning can transform outcomes from birth to 16 The shift from command-and-control leadership to collaborative, culture-driven growth Systemising for scale: lessons from expanding from one to five nursery locations Building a legacy: her mission to impact a million children's lives Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Hayley. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Hayley can be found here: Resources: What’s The Point Of School? By Guy Claxton - Reggio Emilia - The CoCo Note app - /episode/index/show/scaleupradio/id/36293940

Episode #475 - Scaling, Exiting, and the Private Equity Playbook - with Alexis Sikorsky 04/28/2025

Episode #475 - Scaling, Exiting, and the Private Equity Playbook - with Alexis Sikorsky In this episode of ScaleUp Radio, I sit down with Alexis Sikorsky, an experienced entrepreneur, coach, and author of the bestselling book Cashing Out. Alexis co-founded New Access in 2000, growing it into a €45-50 million business with 500 employees before successfully exiting to private equity between 2015 and 2019. Now, through Knight Scale, he provides coaching and advisory services to help fellow entrepreneurs navigate the challenges of scaling and exiting their businesses. This conversation is packed with hard-won lessons on what it takes to build, scale, and ultimately sell a business for maximum value. Alexis shares the critical mistakes to avoid, how to prepare for an exit from day one, and what founders should know before working with private equity. Key Takeaways: ✅ Focus on what's important, not just urgent – carve out time for strategic planning rather than just firefighting. ✅ Have a clear business strategy but be prepared to pivot when necessary. ✅ Maintain a "war chest" with at least 9 months' worth of expenses to ride out downturns. ✅ When seeking private equity, do your due diligence – vet firms thoroughly and create competitive tension. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Alexis. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Alexis can be found here: Resources: Cashing Out by Alexis Sikorsky - /episode/index/show/scaleupradio/id/36291670

Episode #474 - Building an Aligned Business - with Megan Stachini 04/23/2025

Episode #474 - Building an Aligned Business - with Megan Stachini In this episode of ScaleUp Radio, we’re joined by Megan Stachini, the founder of Intrinsic, a business dedicated to helping entrepreneurs create fulfilling, values-driven businesses—without sacrificing their well-being or personal lives. Megan’s approach is all about authenticity and self-discovery, ensuring that business owners align their work with their core values to prevent burnout, build strong teams, and create sustainable success. She shares her insights on flexible work environments, balancing business and family, and why success should be measured by impact and contentment rather than just financial growth. What You’ll Learn in This Episode: ✅ Authenticity as a Leadership Superpower – Why being true to yourself attracts the right staff, customers, and opportunities. ✅ The Power of Work-Life Balance – How flexible working and prioritising family can lead to a more motivated and productive business. ✅ Overcoming Common ScaleUp Challenges – From lead generation to staff alignment, how clarity in vision can solve key business hurdles. ✅ Personal Growth as a Business Strategy – Megan’s perspective on continuous learning and the importance of self-awareness. Megan’s insights are particularly valuable for business owners who feel stuck in the day-to-day, struggle with hiring the right people, or want to build a business that genuinely aligns with their lifestyle and values. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Megan. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Megan can be found here: Resources: The Monk That Sold His Ferrari by Robin Sharma - /episode/index/show/scaleupradio/id/36204025

Episode #473 - Habits & Strategies to Drive Great Team Engagement - with Paddy White 04/21/2025

Episode #473 - Habits & Strategies to Drive Great Team Engagement - with Paddy White In this special Q&A episode, we welcome back Paddy White, founder of Virtual Diamond, to discuss the habits and strategies that drive great team engagement. Recorded as part of our monthly ScaleUp Club session, this episode features insightful discussions led by Granger, with audience participation bringing real-world challenges and experiences into the mix. What You’ll Learn in This Episode: 🔹 Building a Strong Virtual Team Culture – The power of regular communication (weekly, monthly, and annual check-ins) and showing appreciation through personal gestures. 🔹 Creating Buy-in & Loyalty – How transparency around business goals and financials can strengthen engagement. 🔹 Aligning People to Roles – Matching team members’ skills and interests to the right roles for better satisfaction and retention. 🔹 Scaling with the Right Structure – How Paddy balances client work and business management, leveraging her team for maximum efficiency. 🔹 Handling Team Challenges – The importance of transparency and strategic intervention when a new hire isn't the right fit. About Paddy White & Virtual Diamond With over 11 years of experience, Paddy has built Virtual Diamond into a referral-driven business providing specialist virtual assistant (VA) services in areas like accounting, social media, and admin support. She has long-standing client relationships (some for over 9 years!) and a clear strategy for team engagement and business growth. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin & Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Paddy can be found here: /episode/index/show/scaleupradio/id/36203560

Episode #472 - How Embracing Change Within Your Business Makes You A Better Leader - with Simon Phillips 04/16/2025

Episode #472 - How Embracing Change Within Your Business Makes You A Better Leader - with Simon Phillips On this episode of ScaleUp Radio, we’re diving deep into change management, leadership, and scaling impact with Simon Phillips—a seasoned expert in orchestrating change for both organisations and individuals. With 25+ years of experience, including time at Accenture and over two decades running his own consultancy, Simon has developed powerful frameworks like the Delta Model for Change and the LACE Way for Human-Centric Leadership. His mission? To develop a million changemakers—people who can support others in making positive transformations. What We Cover in This Episode: 🔹 The Psychology of Change – Why people don’t resist change itself but rather being changed, and how leaders can foster engagement. 🔹 Empathy & Leadership – The power of vulnerability, self-empathy, and active listening in building trust and high-performing teams. 🔹 Scaling a Knowledge Business – How Simon evolved his approach, from expanding teams to deepening value and leveraging AI tools. 🔹 Resilience & Growth – Simon’s personal journey, including lessons from surviving a severe car crash and overcoming imposter syndrome. 🔹 Business Development & Networks – The importance of long-term relationships and how platforms like LinkedIn have shaped Simon’s approach. If you’re navigating change, leading a team, or looking to scale a business while maintaining impact, this episode is packed with insights and strategies you can apply right away. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Simon. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Simon can be found here: Resources: The Diary of a CEO by Steven Bartlett - What’s Your Dream? by Simon Squibb - /episode/index/show/scaleupradio/id/36085205

Episode #471 - How A Business Can Benefit From Writing A Book - with Danielle Hutchinson 04/14/2025

Episode #471 - How A Business Can Benefit From Writing A Book - with Danielle Hutchinson In this episode of ScaleUp Radio, we dive into the power of writing a book as an entrepreneur with Danielle Hutchinson, Chief Creative Officer at Authors on Mission. Authors on Mission is a done-for-you book writing service that helps business leaders and entrepreneurs turn their ideas into published books—without the hassle of writing themselves. With a team of over 30 core members, 750+ ghostwriters, and 50+ editors, they guarantee a seamless process, even promising Amazon bestseller status. Danielle shares how a book can serve as the ultimate business card, build credibility, and create a lasting legacy. She also explains the company’s unique use of “angel writers”—collaborators who work closely with authors, rather than traditional ghostwriters. Beyond book publishing, we discuss: ✅ How AI and remote work are reshaping the publishing industry ✅ The balance between technology and human creativity in writing ✅ Using books as a tool for marketing, lead generation, and authority building ✅ Challenges of running a global remote team and maintaining company culture Whether you’ve ever thought about writing a book or just want to understand how storytelling can grow your business, this episode is packed with insights! Make sure you don’t miss future episodes by subscribing to ScaleUp Radio wherever you listen to your podcasts. For now, continue listening for the full story from Danielle. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Danielle can be found here: Resources: Book Marketing Podcast - The Hunger Games by Suzanne Collins - Time Doctor app - Encoda app - Zoom - Fathom - /episode/index/show/scaleupradio/id/36083720

Episode #470 - Growing People, Growing Business, Celebrating 100 Episodes Of ScaleUp Wisdom - with Granger Forson 04/09/2025

Episode #470 - Growing People, Growing Business, Celebrating 100 Episodes Of ScaleUp Wisdom - with Granger Forson Hey, I’m Granger Forson – find me at or connect with me on LinkedIn! In this special episode, we’re looking inward on my own business journey, from the days of engineering beer taps to embracing the power of continuous improvement. I’ll be sharing the highs and lows of ditching the corporate path in favour of scaling up my own adventure. You’ll hear my learning from 100 recoding’s of ScaleUp Radio podcast and growing my own business, and how nurturing a culture of experimentation built a strong foundation for BizSmart Gloucestershire. Listen in as I reflect on countless interviews with fellow entrepreneurs, each story helping me refine my approach to growth, strategy, and joyful leadership. My experience in Lean and 2 Second Lean shaped a coaching style that focuses on people-first development, from identifying strengths to leading with clarity. Throughout this conversation, I’ll reveal the five key pillars that every business owner can use to strengthen their own enterprise, covering everything from repeatable processes to forging the right mindset in your team. If you’ve ever wondered how to turn your passion into a sustainable future, this is an episode you won’t want to miss. By the end, you’ll be inspired to keep innovating, keep improving, and keep celebrating every milestone on your way to scaling your own dreams. Let’s keep going and growing together! To ensure you don’t miss any inspirational future episodes do subscribe to ScaleUp Radio wherever you like to listen to your podcasts. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Granger here: Book a call with Granger - 30 minutes value add conversation for Business owners with Staff. Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Resources: All episodes of ScaleUp Radio that Granger talked about can be found here: Robin Waite - Take Your Shot - 2 Second Lean by Paul Akers - The Road Less Stupid - No BS Marketing - Turn This Ship Around - Extreme Ownership - Start With Why - The Infinite Game - Lean Made Simple - ScaleUp by Nick Bradley podcast - Lean Made Simple podcast - Shut Up and Sit Down podcast - Russell Brunson podcast - GMail - Mile IQ - Lead Connector app - The Rhythm90 Web App - /episode/index/show/scaleupradio/id/35975760

Episode #469 - Grow A Mighty Business Rooted In Purpose And Impact - with Catherine Frankpitt 04/07/2025

Episode #469 - Grow A Mighty Business Rooted In Purpose And Impact - with Catherine Frankpitt Hello, I’m Granger Forson – you can find me at or look me up on LinkedIn. In today’s episode, we shine a spotlight on the entrepreneurial journey of the remarkable Catherine Frankpitt, founder and Managing Director of Strike Communications. Catherine has built a “small but mighty” PR agency dedicated to “comms for good.” What does that mean? It’s her creative way of describing how she elevates charities and not-for-profits by telling their stories authentically and powerfully, ensuring that important causes reach the right audiences. From navigating the pandemic just weeks after launching, to bringing together a team that mirrors her passion for positive social impact, Catherine’s journey is a testament to strategic thinking and perseverance. She explains how being lean allows her agency to remain agile while delivering results that truly matter, especially in the charitable sector. We also touch on the art of leadership in a growing team. Catherine candidly shares her lessons learned in people management and how striking the right balance between flexibility and accountability is crucial for success. This conversation will leave you feeling inspired by Catherine’s drive to make the world a better place through strategic storytelling. I’m certain you’ll pick up a few gems on how to build a purposeful business while staying true to your core values. To ensure you don’t miss any inspirational future episodes do subscribe to ScaleUp Radio wherever you like to listen to your podcasts. So, let’s now dive into the inspiring journey of small but mighty, comms for good and creative problem-solving with Catherine. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Granger here: Book a call with Granger - 30 minutes value add conversation for Business owners with Staff. Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Catherine can be found here: Resources: Inside The Nudge Unit by David Halpern - Thinking Fast & Slow by Daniel Kahneman - Media Storm podcast - Desert Island Discs podcast - /episode/index/show/scaleupradio/id/35972455

Episode #468 - The Future of Collectibles Management with Elliot Riley-Walsh from Valart 04/02/2025

Episode #468 - The Future of Collectibles Management with Elliot Riley-Walsh from Valart In this episode of ScaleUp Radio, I speak with Elliot Riley-Walsh, founder and CEO of Valart, a platform revolutionising how collectors manage their prized assets. Launched in September 2023, Valart provides an agnostic solution for collectors to catalogue, value, and manage their collections—whether it's fine art, classic cars, trading cards, or even Lego! With AI-powered valuation tools, end-of-life planning, and NFT creation for provenance, Elliot and his team are creating a much-needed digital solution for collectors worldwide. What makes Valart’s growth strategy unique? Instead of relying on traditional direct marketing, Elliot is focusing on strategic partnerships with wealth managers, auction houses, and insurance companies to build trust and credibility. His goal? To reach 1 million users in the next five years—but the biggest challenge is convincing collectors to trust a new digital platform with their valuable assets. During our conversation, we explore: 🔹 How Valart works – from its subscription tiers to its AI-driven valuation system 🔹 The bootstrapped journey – starting with a £40k investment and running a lean operation with just a £600 monthly burn rate 🔹 Why Elliot avoided VC funding and chose to grow through customer-driven development 🔹 The challenges of building a tech business as a non-technical founder 🔹 Elliot’s key lesson: Deep customer research before development is essential If you’re scaling a tech startup, exploring alternative funding routes, or simply fascinated by the world of collectibles, this is an episode you won’t want to miss! Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Elliot. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Elliot can be found here: Linktree - Resources: How To Be A Founder by Alice Bentinck and Matt Clifford - Shoe Dog by Phil Knight - Miro - /episode/index/show/scaleupradio/id/35867505

Episode #467 - From Corporate Life to Culinary Entrepreneurship – Suki Pantal’s Journey with Suki’s Curries and Spices 03/31/2025

Episode #467 - From Corporate Life to Culinary Entrepreneurship – Suki Pantal’s Journey with Suki’s Curries and Spices In this episode of ScaleUp Radio, we delve into the inspiring entrepreneurial journey of Suki Pantal, the founder of Suki’s Curries and Spices. Suki transitioned from a corporate career to building a thriving food-based business, turning her passion for Indian cuisine into a multi-faceted venture. What started as an Instagram page during the COVID-19 lockdown has since expanded into cookbooks, online cooking classes, food festival demonstrations, and social media content creation. Suki even made a notable appearance on Jamie Oliver’s TV show, The Great Cookbook Challenge, which helped elevate her brand – but she shares how success still required persistence and hard work. During our conversation, Suki takes us through: ✅ How she built her business from scratch – from Instagram posts to published cookbooks and interactive cooking classes ✅ The challenges of securing publishing deals – including how she faced numerous rejections and eventually secured deals through direct outreach ✅ Her revenue streams – including cookbook sales, virtual cooking classes, food festival demos, and social media partnerships ✅ The future of Suki’s Curries and Spices – with plans to launch spice mixes, meal kits, and even a YouTube channel ✅ Key lessons on scaling up – from balancing multiple revenue streams as a solo entrepreneur to the importance of passion and authenticity Suki’s journey is a great example of how persistence, adaptability, and creativity can help entrepreneurs break into competitive industries. If you’ve ever thought about turning a passion into a business, this episode is packed with valuable insights! Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Suki. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Suki can be found here: Instagram - Website - Resources: John Grisham - Adobe - Wix - /episode/index/show/scaleupradio/id/35866450

Episode #466 - Kindness as The Default In Cybersecurity - with Steve Mason Nova of Blue Technologies 03/26/2025

Episode #466 - Kindness as The Default In Cybersecurity - with Steve Mason Nova of Blue Technologies I’m Granger Forson and you can find me at or on LinkedIn. On this episode, I talk with Steve Mason, the visionary behind Nova Blue Technologies, a remote-first cybersecurity company that grew from a solo startup during the lockdown to a 14-strong international team. Steve shares how a “kindness is the default” ethos permeates Nova Blue’s culture, creating an atmosphere of trust, flexibility, and empowerment. Fueled by his GCHQ and defense industry background, Steve’s focus on proactively configuring systems – rather than just alerting – sets Nova Blue’s managed service apart. Their hiring principle of “attitude, aptitude, and appetite” has seen Nova Blue attract dynamic, passionate individuals who fit perfectly into the “Nova Legion.” With 70% of leads coming from channel partners, Steve reveals how they are diversifying lead generation and why they are committed to organic growth before eyeing a potential exit. You’ll be inspired by the bold international aspirations (Canada, Middle East, Indonesia) that guide Nova Blue’s expansion plans – and the “people-first” approach they’ll keep at every stage. Tune in for insights on building a vibrant culture, scaling organically, and protecting SMEs worldwide. To ensure you don’t miss any inspirational future episodes do subscribe to ScaleUp Radio wherever you like to listen to your podcasts. Also, you can nominate a guest for ScaleUp Radio if you know someone with an interesting ScaleUp story – you can find how in the show notes. So, let’s now dive into the inspiring journey of kindness is the default, attitude-aptitude-appetite, and bootstrapped growth with Steve. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Granger here: Book a call with Granger - 30 minutes value add conversation for Business owners with Staff. Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Steve can be found here: Resources: Start With Why By Simon Sinek - The Infinite Game by Simon Sinek - The Rest Is Politics podcast - Diary of a CEO - Microsoft Teams - Stirling Bank app - /episode/index/show/scaleupradio/id/35791875

Episode #465 - From Military-Grade Security to SME Cyber Protection - with Peter Rucinski 03/24/2025

Episode #465 - From Military-Grade Security to SME Cyber Protection - with Peter Rucinski In this episode of ScaleUp Radio, I sit down with Peter Rucinski, co-founder of Assure Technical, to discuss his entrepreneurial journey and how his company has evolved to provide cybersecurity solutions for SMEs. Originally focused on high-value military and infrastructure projects, Assure Technical pivoted in 2016 to serve small and medium-sized enterprises, helping them navigate the increasingly complex world of cybersecurity. Today, they offer services like Cyber Essentials certification, penetration testing, and security audits to businesses that may not have dedicated security expertise in-house. Peter’s leadership style has been shaped by his Royal Navy background and a unique 18-month sailing adventure with his family, which forced him to balance running his business remotely while navigating the unpredictability of life at sea. His experience has given him deep insights into risk management, problem-solving, and maintaining resilience—all of which are critical in both sailing and cybersecurity. During our conversation, Peter shares practical advice for SMEs looking to improve their cybersecurity posture, including: 🔹 Why simply acknowledging cybersecurity as a priority can make a significant difference 🔹 How adopting the UK government's Cyber Essentials standard can mitigate 80% of common cyber risks 🔹 Why AI security doesn’t require special treatment beyond standard IT best practices We also dive into the challenges of scaling a cybersecurity business, from balancing sales and delivery capacity to attracting and retaining skilled talent in a competitive market. Peter explains how digital marketing, automation tools like Zapier, and strategic partnerships have helped Assure Technical continue to scale while maintaining high service standards. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Peter. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Peter can be found here: Resources: Zapier - BitOffender - /episode/index/show/scaleupradio/id/35787460

Episode #464 - Scaling High-Performance Teams with Psychological Safety and Cognitive Diversity – with Csaba Toth 03/19/2025

Episode #464 - Scaling High-Performance Teams with Psychological Safety and Cognitive Diversity – with Csaba Toth In this episode of ScaleUp Radio, we explore the invisible forces that drive team success with Csaba Toth, the founder of ICQ Global. Csaba is an expert in psychological safety, cognitive diversity, and motivational drivers—three key factors that can make or break a scaling business. ICQ Global operates in over 50 countries, with a network of more than 100 licensed partners, and is taught in 60 universities worldwide. The company focuses on measuring and optimising team dynamics to improve collaboration, innovation, and long-term performance. Throughout our conversation, Csaba shares how businesses can build high-performing teams by fostering psychological safety, embracing cognitive diversity, and understanding the motivational drivers that fuel engagement. Key Insights from This Episode: 🔹 Psychological safety is the foundation of high-performing teams – It’s not just about trust; it’s about ensuring people feel safe to take risks, challenge ideas, and contribute without fear of punishment. 🔹 Cognitive diversity acts like a team’s immune system – When teams embrace different ways of thinking rather than just surrounding themselves with like-minded individuals, they make better decisions and drive greater innovation. 🔹 Intrinsic motivation (Motivation 3.0) is the key to long-term performance – Traditional reward systems often fail to drive creativity and engagement. Understanding what truly motivates individuals can unlock a team’s full potential. We also discuss the scaling challenges that come with building a strong team culture, the risks of taking on investors without strategic alignment, and how leaders can balance passion with clear, practical communication. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Csaba. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Csaba can be found here: Resources: Uncommon Sense In Unusual Times by Csaba Toth - Adam Grant - Amy Edmondson - Daniel Pink - /episode/index/show/scaleupradio/id/35674460

Episode #463 - Having a Strong ‘Why’ To Ignore Global Impact - with Ukponu Ayogu 03/17/2025

Episode #463 - Having a Strong ‘Why’ To Ignore Global Impact - with Ukponu Ayogu I am Granger Forson, and you can find me at or connect with me on LinkedIn. In this inspiring episode, I talk with the remarkable trailblazer, Ukponu Ayogu, who is dedicated to uplifting immigrant women and mothers through coaching, mentorship, and technology solutions. We discuss her journey of starting a business born out of personal necessity – transforming her own struggle to find fulfilling work in a new country into a powerful resource for others. You’ll hear how her focus on helping women understand their ‘why’ and monetise their passions has fuelled incredible success stories. From creating streamlined tech stacks that automate processes for work-life balance, to launching the Rising Phoenix Network, Ukponu is on a mission to bring robust support to thousands of aspiring entrepreneurs. She shows us the importance of proving a business model before seeking outside funding, and how email marketing can truly change the game. If you’re ready to learn from someone who has mentored hundreds of women already, this is the conversation for you. Tune in and discover how to realign your motivation, build a supportive community, and set the foundation for a thriving business future! ✨ To ensure you don’t miss any inspirational future episodes do subscribe to ScaleUp Radio wherever you like to listen to your podcasts. So, let’s now dive into the inspiring journey of Passion, Persistence, and Global Empowerment with Ukponu. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Ukponu can be found here: Resources: Think & Grow Rich by Napoleon Hill - The Lean Startup by Eric Ries - Dare To Lead by Brene Brown - The Female Start Up Club podcast - Unfinished Business podcast - Mindset Manifestation podcast - Structured app - Apple Podcast app - Digest app - /episode/index/show/scaleupradio/id/35674010

Episode #462 - From the Military To A Multi-Site Company - A “Zip” through Sean Taylor’s Business Journey 03/12/2025

Episode #462 - From the Military To A Multi-Site Company - A “Zip” through Sean Taylor’s Business Journey Hi there, and welcome back to another edition of ScaleUp Radio, the podcast brought to you by Smart90 and inspired by the Entrepreneurial ScaleUp System. We aim to make navigating our ScaleUp journeys that little bit easier by learning from others' experiences.. I’m Kevin Brent, and in today's episode, I’m joined by Sean Taylor, the founder of Zip World—one of the UK’s most exciting adventure tourism businesses. In this episode, we’ll cover three key areas: Sean’s entrepreneurial journey—how Zip World grew from a single tree-top adventure in 2007 to a multi-site operation employing around 1,000 people. The challenges of scaling—including the impact of private equity investment, the difficulties of planning regulations, and why acquisitions are now key to growth. Quickfire insights—including Sean’s leadership philosophy, how his military background shaped his approach, and what’s next for Zip World. Sean’s story is packed with valuable lessons about resilience, strategic growth, and the importance of creating unforgettable experiences. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Sean. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Sean can be found here: /episode/index/show/scaleupradio/id/35575785

Episode #461 - Scaling a Plant-Based Protein Brand with West African Superfoods - with Chibuikem Osuchukwu 03/10/2025

Episode #461 - Scaling a Plant-Based Protein Brand with West African Superfoods - with Chibuikem Osuchukwu Hi there, and welcome back to another edition of ScaleUp Radio, the podcast inspired by the Entrepreneurial ScaleUp System and designed to make navigating our ScaleUp journeys that little bit easier by learning from others' experiences. I’m Kevin Brent, and in today's episode, I’m joined by Chibuikem Osuchukwu, also known as Chibs, the founder of GuDee—a plant-based protein brand harnessing the power of West African superfoods. Chibs’ journey is a fascinating one. He started his career in aerospace engineering but made the bold move into entrepreneurship, driven by a passion for nutrition, sustainability, and making a positive impact. GuDee is pioneering the use of egusi seeds, a high-protein, nutrient-dense, and allergy-free superfood that’s been consumed in West Africa for over 5,000 years. In this episode, our conversation is structured into three parts: 1️⃣ First, we discuss GuDee’s products, business model, and where it is on the ScaleUp journey. 2️⃣ Then, we explore the key challenges Chibs has faced while scaling, including educating the market about an unfamiliar product, navigating complex logistics, and bootstrapping the business. 3️⃣ Finally, we wrap up with a few quickfire questions to get to know Chibs’ thoughts on entrepreneurship and business growth. One key takeaway from this episode? 👉 Educating your market is just as important as having a great product. If customers don’t understand what you’re offering, they won’t buy it! Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Chibs. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Chibuikem can be found here: Resources: HubSpot - /episode/index/show/scaleupradio/id/35557980

Episode #460 - Building a Mission-Driven Food Brand – Rhian Caffull’s Journey with VegLife 03/05/2025

Episode #460 - Building a Mission-Driven Food Brand – Rhian Caffull’s Journey with VegLife On this episode of ScaleUp Radio, we’re joined by Rhian Caffull, the founder of VegLife, a fast-growing plant-based food brand making waves with its signature plant-based scotch eggs. What started as a small idea has now grown into a business that has sold over 70,000 units, with a strong focus on sustainability, education, and community impact. Rhian’s entrepreneurial journey began unexpectedly when she was made redundant from her job as an expedition leader during the pandemic. She turned this challenge into an opportunity, creating a plant-based alternative to the classic scotch egg—first as a hobby and then as a full-fledged business. With bootstrapped growth through catering, events, and independent retailers, she is now preparing for her first round of investment to scale production and expand even further. In this conversation, Rhian shares the reality of growing a food brand, from tackling the challenges of accessing capital to balancing product development and scaling production. She also talks about the importance of social impact, including community initiatives, education, and sustainability efforts that are embedded in VegLife’s mission. Key Takeaways: 🔹 Turning a crisis into an opportunity – how redundancy led Rhian to create and grow VegLife 🔹 Bootstrapping a food business – the power of starting small, selling at events, and building demand 🔹 The hidden challenges of scaling – why capital access, ingredient costs, and production limitations are key hurdles 🔹 The power of mission-driven entrepreneurship – how social impact and sustainability can be business drivers 🔹 Preparing for investment – what to look for in an investor and why alignment on values is critical Beyond business growth, VegLife is about making an impact. Rhian shares how the company is involved in community fridge programs, educational talks, and work placements, with plans to launch a foundation to expand its social mission. If you’re interested in scaling a food business, impact-driven entrepreneurship, or navigating the challenges of investment, this episode is packed with valuable insights. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Rhian. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Rhian can be found here: /episode/index/show/scaleupradio/id/35456260

Episode #459 - Scaling, Selling, and Coaching – Dan Burner’s Entrepreneurial Journey 03/03/2025

Episode #459 - Scaling, Selling, and Coaching – Dan Burner’s Entrepreneurial Journey On this episode of ScaleUp Radio, we’re joined by Dan Burner, a successful entrepreneur who built and sold a multi-million-pound home care agency, scaling it from a spare bedroom operation to a business with over 1,000 staff and 1,500 clients. Today, Dan is using his experience to coach SMEs on business growth and scaling strategies. Dan shares his hard-earned lessons on what it takes to grow and exit a business successfully, from investing ahead of growth and implementing strong systems to the emotional and strategic challenges of selling a company. Now, as a business coach, he works with a diverse range of SMEs, helping them understand their growth potential and navigate the hurdles of scaling. Key Takeaways: 🔹 Scaling successfully – why investing ahead of growth, having solid systems, and effective delegation are key 🔹 Exiting a business – the emotional and strategic challenges of selling and why competition among buyers is beneficial 🔹 Maintaining quality while growing – how a strong reputation and focus on service quality drive organic expansion 🔹 Lessons from coaching SMEs – why resilience, preparation, and the right mindset are critical for scaling up 🔹 The ‘say yes and make it happen’ approach – embracing the challenges of business growth with confidence Dan’s insights are invaluable for any business owner looking to scale, prepare for an exit, or develop a long-term growth strategy. Whether you're in the care industry or any other sector, his experiences in building, scaling, and selling a business offer practical advice you can apply to your own journey. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you listen to podcasts. For now, continue listening for the full story from Dan. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin & Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Dan can be found here: /episode/index/show/scaleupradio/id/35455200

Episode #458 - Scaling with Strategy – A Financial Masterclass - with Ian Morgan 02/26/2025

Episode #458 - Scaling with Strategy – A Financial Masterclass - with Ian Morgan On this episode of ScaleUp Radio, we bring you a special session from ScaleUp Club, where we had the privilege of speaking with Ian Morgan, founder of MBS Accountants. Ian shares invaluable financial strategies that can help business owners scale sustainably, improve profitability, and avoid common financial pitfalls. In this conversation, Ian introduces his approach to business growth using the "3 Rs" – Retention, Repeat orders, and Re-engagement – as key drivers of marketing success and cash flow stability. He also dives deep into pricing strategy, warning against the hidden dangers of discounting, and shares practical tips for cost management and financial best practices. Key Takeaways: 🔹 The "3 Rs" framework – how focusing on existing clients and past customers can drive significant revenue growth 🔹 The real cost of discounting – why a small price cut can halve your profits and what to do instead 🔹 Expense management made simple – how to categorise and cut unnecessary costs to improve cash flow 🔹 The importance of regular financial reviews – how weekly tracking of key financial metrics can transform decision-making 🔹 Scaling challenges – how to spot when your business model isn’t built for growth and how to adjust Whether you're looking to tighten up your financial processes, improve profitability, or scale your business sustainably, this episode is packed with actionable insights. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you listen to podcasts. For now, continue listening for the full story from Ian. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin & Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Ian can be found here: /episode/index/show/scaleupradio/id/35346825

Episode #457 - From Bedroom Startup to £9M Travel Empire - How Holiday Architects Rebuilt Built a Thriving Travel Brand post COVID - with Andrew Hunt 02/24/2025

Episode #457 - From Bedroom Startup to £9M Travel Empire - How Holiday Architects Rebuilt Built a Thriving Travel Brand post COVID - with Andrew Hunt Hi there, I’m Granger Forson, and welcome to another episode of ScaleUp Radio! You can find me at or connect with me on LinkedIn. On today’s episode, I’m speaking with Andrew Hunt, the founder and CEO of Holiday Architects, a travel company that has gone from a bedroom startup to a £9 million turnover business, specializing in long-haul, tailor-made holidays. But this is not just a story of success—it’s a story of resilience, reinvention, and smart scaling. Andrew shares how he built a business where deep customer relationships, an experienced team, and a strategic approach to marketing became the foundation of growth. He takes us through the challenges of scaling, surviving the COVID-19 crisis, and the decision to merge with another company—a move that ultimately made Holiday Architects stronger than ever. We’ll also dive into Andrew’s approach to recruitment, financial management, and building a team that thrives in a remote-first world. He explains why he values trust and delegation and how he empowers his employees to take ownership of decisions. And finally, we look ahead to the future—Andrew has ambitious plans to build a ‘house of brands’ within the travel industry over the next five years. He’s shifting his focus to group-level strategy and mentoring the next generation of leaders. To ensure you don’t miss any inspirational future episodes, do subscribe to ScaleUp Radio wherever you like to listen to your podcasts. So, let’s now dive into the inspiring journey of resilience, reinvention, and smart scaling with Andrew Hunt. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Andrew can be found here: Resources: Eat Sleep Work Repeat Podcast - Perplexity app - /episode/index/show/scaleupradio/id/35326410

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