ScaleUp Radio
Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to apply to be a guest, just click here: https://bizsmarts.co.uk/scaleupradio/apply Kevin's New Book Is Now Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/
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Episode #441 - Scaling with Values and Vision – Creating a High-Performance Culture - with Steve Rawlingson from Samuel Knight Group
12/23/2024
Episode #441 - Scaling with Values and Vision – Creating a High-Performance Culture - with Steve Rawlingson from Samuel Knight Group
In this special episode of ScaleUp Radio, we’re joined by Steve Rawlingson, a returning guest and the founder of Samuel Knight Group. With a remarkable scale-up journey under his belt, Steve shares insights on building a scalable team, maintaining a high-performance culture, and staying focused on strategic goals. Samuel Knight Group, a global recruitment company specialising in the renewable energy sector, has achieved impressive milestones, including £35 million in sales in 2023 and the potential to reach £1 billion+ within five years. From hiring strategies to leadership approaches, Steve’s experience offers invaluable lessons for scale-up leaders navigating rapid growth and complex challenges. Key Discussion Points Scaling with a Focus on Values and Mindset: The importance of hiring for values and a growth mindset over skills. Lessons learned from early hiring mistakes, with only 2 of the first 20 hires remaining long-term. Psychometric testing as a tool to align candidates with the mission of achieving zero carbon emissions by 2050. Creating and Sustaining a High-Performance Culture: Transitioning from a management to a leadership-driven organisation, leading by example. The move towards a 100% employee ownership model by 2026 to align mission and accountability. Building a self-managing culture where every team member understands their role and contributions. Strategic Focus and Execution: Avoiding distractions by sticking to core market sectors and focusing on environmental impact metrics, such as megawatts of power created. Utilising regular planning rhythms like 90-day plans and clear KPIs to maintain alignment and drive growth. The significance of peer support networks like Smart Boards and the Smart90 program for effective planning and execution. Overcoming Challenges with a Growth Mindset: Viewing obstacles as opportunities and embracing change. Steve compares the scale-up journey to climbing a mountain: persistence and belief in your mission are critical to achieving the next level. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Steve. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin & Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Steve Can be found here:
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Episode #440 - Ensuring Fairness In A Competitive World - with Jeremy Stern from PromoVeritas
12/18/2024
Episode #440 - Ensuring Fairness In A Competitive World - with Jeremy Stern from PromoVeritas
In this episode of ScaleUp Radio, Kevin Brent speaks with Jeremy Stern, the founder of PromoVeritas, a promotional compliance specialist that has grown from a one-person operation into a global leader with a team of 50 and operations spanning 88 countries. PromoVeritas ensures that promotions, competitions, and prize draws run by some of the world’s biggest brands—like Cadbury, Pringles, and Amazon—are legal, fair, and effective. Jeremy shares the story of his entrepreneurial journey, from founding the business 20 years ago after being fired from Sega to recently transitioning the company to an Employee Ownership Trust (EOT). This episode is structured in three parts: The Business and Its ScaleUp Journey: Jeremy discusses PromoVeritas' service offerings, business model, and impressive growth. Challenges of Scaling Up: He reflects on overcoming ignorance about the need for compliance services, managing relationships with marketing clients, and adapting to hybrid working post-COVID. Quickfire Questions: Jeremy shares his insights on leadership, maintaining culture, and the company’s plans for continued international growth. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Jeremy. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin & Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Jeremy can be found here: Resources: Blinkist app - Eat, Sleep Work & Repeat by Bruce Daisley - The Prince by Machiavelli -
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Episode #439 - Building A Successful Canine Online Presence, Which Isn’t To Be Sniffed At - with Stephnie Gribble from Canine Collection
12/16/2024
Episode #439 - Building A Successful Canine Online Presence, Which Isn’t To Be Sniffed At - with Stephnie Gribble from Canine Collection
Hi there and welcome to another inspiring episode of ScaleUp Radio, the podcast designed to make navigating the ScaleUp journey a little easier by learning from the experiences of others. This week, I’m joined by Stephnie Gribble, founder and owner of Canine Collection, an innovative online dog store launched in January 2024. Stephnie has achieved remarkable growth in less than a year, combining eco-conscious values with an eye for modern marketing strategies. In this episode, we’ll dive into the fascinating story behind Canine Collection, explore the challenges Stephnie has faced, and uncover her ambitious plans for the future. Key Highlights: A Unique Selling Proposition: Canine Collection specialises in eco-friendly and vegan-friendly products, including toys made from recycled t-shirts and harnesses crafted from plastic bottles. Stephnie is committed to providing affordable, high-quality items for dogs of all breeds and sizes. Marketing Magic: Leveraging social media platforms like Instagram and TikTok, Stephnie has created a strong online presence and even built a network of "dog reps" to promote her products. Her approach includes competitions, engagement tactics, and showcasing her own personality in the brand’s marketing. Early Success: Despite being a young business, Canine Collection has already been shortlisted for awards like the Great British Entrepreneur Awards and participated in major events such as Crufts just months after launching. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Stephnie. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Stephanie can be found here: Resources: Risk Roulette by Graham Ruddick - The Diary of a CEO by Steven Bartlett - Clear Thinking by Shane Parrish - Surrounded By Idiots by Thomas Erikson - Photo Circle app - CapCut - Tamsin Broster -
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Episode #438 - Thinking Big For Growth; Going From The Street To A Full Content Agency - with Inge Hunter from Clue Content
12/11/2024
Episode #438 - Thinking Big For Growth; Going From The Street To A Full Content Agency - with Inge Hunter from Clue Content
In this episode of ScaleUp Radio, Kevin Brent is joined by Inge Hunter, founder of Clue Content, a fast-growing content marketing agency blending video production, social media management, and data analytics. Inge shares the innovative ways Clue Content is helping scale-ups harness the power of organic social media through a data-driven, cost-effective approach. From her entrepreneurial roots to her vision of democratising social media marketing, Inge offers insight into both her business philosophy and her impressive growth strategies. Key Takeaways: Unique Business Model: Clue Content offers a comprehensive content marketing package, combining a team of specialists with a proprietary data analytics tool that predicts content performance on social media. Funding and Team Culture: The company has successfully leveraged equity funding to drive rapid growth and technological innovation while creating a supportive, flexible work culture with a 4-day work week and ownership opportunities for employees. Entrepreneurial Vision: Inge’s journey includes an inspiring commitment to making organic social media a more predictable driver of growth for businesses, with a vision to invest in female entrepreneurs from disadvantaged backgrounds. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Inge. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Inge can be found here: Resources: Masterclass app - HMRC app -
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Episode #437 - Redefining the Art World: How To Empower Artists Without Gallery Representation - with Kate Enters from ArtCan
12/09/2024
Episode #437 - Redefining the Art World: How To Empower Artists Without Gallery Representation - with Kate Enters from ArtCan
In this episode of ScaleUp Radio, Kevin Brent sits down with Kate Enters, the dynamic founder of ArtCan, a non-profit arts organisation designed to help artists find their voice and showcase their work beyond the traditional gallery system. Kate shares the remarkable story of ArtCan’s origins, its unconventional non-profit model, and the community it has built for artists seeking exhibition opportunities without gallery representation. With over 600 artists involved from 25+ countries, ArtCan has grown into a global community for artists, fostering an inclusive and supportive environment that empowers individuals to take control of their artistic careers. We delve into Kate’s visionary approach to leadership, ArtCan’s unique volunteer structure, and the organisation’s plans for sustainable growth. She discusses the balance between flexibility and structure, aiming to keep ArtCan accessible to artists while also exploring monetization avenues such as corporate sponsorships and membership fees. Kate’s journey offers an inspiring look at how passion, adaptability, and a trust in her instincts have enabled her to build a thriving, artist-first network that challenges the status quo in the art world. Key Topics: ArtCan's Founding Vision and Unique Non-Profit Model Discover how Kate founded ArtCan a decade ago as an inclusive alternative to the traditional gallery system, creating a space where artists without representation can exhibit their work. ArtCan’s model eliminates sales commissions, with artists only paying small participation fees, making it a more accessible platform for emerging talent. The organisation hosts 10-15 exhibitions per year, including a virtual gallery born from the pandemic, reaching audiences worldwide. Volunteer-Driven Structure and Organisational Challenges ArtCan operates entirely with a volunteer team, including a board of trustees, coaches, and an advisory committee, all dedicated to supporting the artists. Kate explains the challenges of expanding the audience, securing funding, and planning to introduce membership fees to enhance ArtCan’s sustainability. Kate's Approach to Leadership and Growth Emphasising flexibility and intuition, Kate promotes a leadership style that empowers artists to own their process while maintaining a consistent framework for ArtCan’s operations. She shares her aspirations to transition ArtCan’s business structure over the next few years, including creating paid roles for core volunteers and building a formal strategy around partnerships and funding. Marketing and Community Engagement ArtCan leverages social media platforms like Instagram and LinkedIn to amplify its reach internationally and relies on word-of-mouth within the artist community. The organisation’s creative fundraising initiatives, such as its annual postcard exhibition and holiday art quiz, also contribute to community building and awareness. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Kate. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Kate can be found here:
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Episode #436 - Marketing the Future: AI, Marketing, and Agile Growth - with David Sloly
12/04/2024
Episode #436 - Marketing the Future: AI, Marketing, and Agile Growth - with David Sloly
Hi, I'm Granger Forson, and you can find me at [BizSmart Gloucestershire](www.bizsmart-gloucestershire.co.uk) or connect with me on [LinkedIn](https://www.linkedin.com). In this episode of ScaleUp Radio, I’m joined by David Sloly, co-owner of HarveyDavid, a technology-driven B2B marketing agency. Over the past 11 years, David has built a unique agency that combines tech, content, and AI to transform how clients engage their markets. We discuss the unplanned approach to growth that’s at the heart of his entrepreneurial philosophy—starting small, iterating quickly, and focusing on action over extensive planning. David shares how HarveyDavid has structured its business model around selective client partnerships, high-quality delivery, and robust financial management. They work only with clients who align with their vision, avoiding traditional pitches and instead fostering long-term, mutually beneficial relationships. David also discusses their innovative approach to financial management, which includes separating funds for VAT, taxes, and daily operations to ensure a steady foundation for growth. Our conversation takes a deep dive into AI's role in marketing. David’s latest venture, a groundbreaking AI-generated podcast sitcom called “Made in AI,” showcases the potential of AI in content production. He shares insights on how rapidly advancing AI is both challenging and reshaping the industry—raising ethical questions, creating new job possibilities, and bringing efficiencies previously unimaginable. David’s advice for fellow entrepreneurs focuses on flexibility, resilience, and knowing when to delegate versus take ownership. He emphasizes the importance of maintaining direct control over core business functions, like new client acquisition, and advocates for a value-driven approach—one where creating meaningful connections with customers outweighs mere financial metrics. Don’t miss this conversation packed with actionable insights and a unique perspective on the evolving world of marketing, AI, and agile business strategies. Join us as David highlights the importance of passion, timing, and keeping a close eye on market readiness. Whether you're a startup founder or an established business owner, David’s journey offers a fresh perspective on building and scaling with purpose and adaptability. To ensure you don’t miss any inspirational future episodes, do subscribe to ScaleUp Radio wherever you like to listen to your podcasts. So, let’s now dive into the inspiring journey of unplanning, AI-driven creativity, and resilient growth with David Sloly. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - David can be found here: Resources: The Incoming Wave by Mustafa Suleyman - Made in AI podcast -
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Episode #435 - From Pop-Ups to Multi-City Restaurants: Scaling Restaurants with Passion and Precision - with Dorian Kirk
12/02/2024
Episode #435 - From Pop-Ups to Multi-City Restaurants: Scaling Restaurants with Passion and Precision - with Dorian Kirk
Hi, I’m Granger Forson, business coach and host of ScaleUp Radio. You can find me at [BizSmart Gloucestershire](www.bizsmart-gloucestershire.co.uk) or connect with me on LinkedIn. In this episode, I’m joined by Dorian Kirk, founder of Art Hospitality, whose restaurant group journey has transformed from humble pop-up beginnings to a powerhouse of chef-led concepts across multiple cities. Dorian’s experience in the industry—starting at the age of 14 as a dishwasher—has nurtured a deep-rooted passion for culinary innovation and authentic leadership. Dorian shares how he and his brother began Art Hospitality with just £500 and a single concept, expanding into a multi-brand group with six thriving restaurants. He emphasizes the importance of empowering talented chefs by offering ownership stakes, creating what he calls “Chef-preneurs.” This innovative approach has become the heartbeat of Art Hospitality, blending creativity with entrepreneurship to drive each new concept's unique flair. One of the highlights of Dorian's journey is his ability to adapt under pressure. Faced with the pandemic’s challenges, Dorian quickly pivoted, investing in outdoor spaces and launching fresh concepts to not only survive but thrive. His dedication to his team and his relentless pursuit of excellence have helped Art Hospitality come out stronger, with plans for significant growth in the coming years, including expanding their Maneki Ramen brand and new ventures into pub and fine dining sectors. Leadership has been a transformative aspect of Dorian’s journey. Transitioning from a hands-on chef to a strategic leader, he has implemented a culture where “the best ideas win” and empowered his team to take charge. With a keen focus on operational excellence and team growth, Dorian continues to drive Art Hospitality forward while remaining true to his values of quality, resilience, and creativity. Join us for an inspiring episode filled with lessons on navigating growth, adapting to adversity, and fostering an innovative workplace culture. Dorian’s story of growth and empowerment is a powerful example of what it means to build not just a successful business, but a legacy. To ensure you don’t miss any inspirational future episodes, do subscribe to ScaleUp Radio wherever you like to listen to your podcasts. So, let’s now dive into the inspiring journey of resilience, creativity, and empowerment with Dorian Kirk. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Dorian can be found here: Resources: The E-Myth by Michael E Gerber - The Surrender Experiment by Michael A Singer - The Diary of a CEO podcast - Monday -
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Episode #434 - ScaleUp Club - Where Are You On Your Scaling Up Journey - with Jame James from Little Voices
11/27/2024
Episode #434 - ScaleUp Club - Where Are You On Your Scaling Up Journey - with Jame James from Little Voices
In this ScaleUp Club Q&A episode of ScaleUp Radio, Kevin Brent speaks with Jane James, the founder of Little Voices, a company she started 17 years ago to help children find confidence through drama and singing. What began as a single location has grown into a successful network of over 30 franchisees, positively impacting the lives of more than 100,000 children. In this episode, Jane shares the pivotal moments and challenges she faced while scaling Little Voices and answers questions posed to her by members of our ScaleUp Club audience. Some of the key topics discussed include: The early vision behind Little Voices and its mission to empower children. How Jane had to 'get out of her own way' to allow her business to grow, which meant learning to trust and empower others. The franchising journey, from launching the first pilot to expanding the network to over 30 franchisees. The significant challenges posed by COVID-19 and how the business adapted to survive and thrive. Jane's evolution as a leader, including how understanding herself and her team better has contributed to the company's success. This is an inspiring conversation for anyone considering franchising as a growth model or looking to build a resilient business that can navigate unforeseen challenges. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full discussion with Jane. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin & Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Jane can be found here:
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Episode #433 - Automation & AI: The Future of Business with Data Cubed - with Helen Tanner
11/25/2024
Episode #433 - Automation & AI: The Future of Business with Data Cubed - with Helen Tanner
Welcome to another insightful episode of ScaleUp Radio, hosted by Granger Forson! You can find me at [www.bizsmart-gloucestershire.co.uk](http://www.bizsmart-gloucestershire.co.uk) or connect with me on LinkedIn. In this episode, we dive into the fascinating journey of Helen Tanner, the founder of Data3, a data AI consultancy that’s been transforming businesses for over seven years. DataCUBE helps organisations untangle their data and unlock powerful insights, paving the way for leaner, more efficient operations. Helen shares how DataCUBE pivoted from a traditional setup to an ultra-lean model by eliminating all non-essential roles like administration and marketing. Now, DataCUBE is run exclusively by technical experts and powered by cutting-edge automation tools. This shift allowed the company to focus on what they do best—delivering bespoke data solutions that help businesses scale without the typical overhead. We also explore how DataCUBE’s success is built on being tech-agnostic, tailoring solutions to meet each client’s unique needs. Helen discusses their effective marketing strategies, from C-suite events to SEO, and why they ditched cold outreach entirely. Throughout the episode, Helen reflects on her personal growth as a leader, the lessons she’s learned from scaling, and her vision for the future of AI-powered businesses. It’s a candid, inspiring conversation that will leave you rethinking how to leverage technology in your own business! If you’re passionate about innovation, leadership, or the potential of AI, this episode is a must-listen. Tune in and get ready to be inspired by Helen’s journey to building a data-driven business for the future. To ensure you don’t miss any inspirational future episodes, do subscribe to ScaleUp Radio wherever you like to listen to your podcasts. So, let’s now dive into the inspiring journey of automation, efficiency, and innovation with Helen Tanner. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Helen can be found here: Resources: Million Dollar Leads by Alex Hormozi - Million Dollar Offers by Alex Hormozi - Solve For Happy by Mo Gawdat - Diary of a CEO podcast -
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Episode #432 - Navigating Hidden Organizational Dynamics - with Vanessa Pozzali of Synthosys
11/20/2024
Episode #432 - Navigating Hidden Organizational Dynamics - with Vanessa Pozzali of Synthosys
In this insightful episode of ScaleUp Radio, your host Kevin Brent is joined by Vanessa Pozzali, the co-founder of Synthosys, a consultancy that specialises in unlocking the hidden aspects of organisations, including culture, leadership, and building high-performance teams. Vanessa shares how Synthosys uses a unique "iceberg" model, focusing on the unseen yet critical elements that drive sustainable organisational success. Synthosys takes a deep dive into what she calls the 4C model, exploring collaboration, communication, clarity, and one crucial element she keeps under wraps! With this approach, Synthosys helps businesses transform their cultures and enhance leadership capabilities, making the invisible visible. Key Discussion Points: Synthosys' Approach to Organisational Culture: Vanessa explains how they view organisations as icebergs, addressing the hidden, often ignored dynamics that affect long-term performance. Synthosys assesses different culture types, using bespoke questionnaires to explore both conscious and unconscious company dynamics. The consultancy implements tailored workshops, leadership programs, and coaching to align a company's culture with its core values. Leadership Challenges and Development: Vanessa highlights the difficulties leaders face when transitioning from founder-led to team-driven cultures. Many leaders are promoted for their technical expertise, not leadership abilities, which can lead to challenges. She also discusses the critical role of emotional intelligence in leadership and how it can be developed through feedback and practice. Leaders need consistent support and supervision, especially to manage the feelings of isolation that can come with leadership roles. Building High-Performance Teams: Synthosys emphasises the importance of trust as the foundation for delegation and effective teamwork. Vanessa touches on the importance of clear communication, including the need to share uncertainties and ambiguities, which fosters trust and cohesion within teams. She discusses the necessity of balancing a results-driven approach with employee well-being to ensure sustainable high performance, particularly in light of changing work preferences, such as the need for flexibility and remote work options. Cultural Differences in Business: Vanessa also explores the influence of cultural differences on business dynamics, comparing the direct communication style in Italian businesses to the more diplomatic “sandwich” feedback approach common in the UK. Understanding these cultural nuances, she explains, is vital for effective leadership and communication, particularly in today’s global business landscape. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Vanessa. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Vanessa can be found here: Vanessa’s Linktree: Synthosys Linktree:
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Episode #431 - Supporting Artists Whilst Changing The Marketplace - with John Sewell
11/18/2024
Episode #431 - Supporting Artists Whilst Changing The Marketplace - with John Sewell
Supporting Artists Whilst Changing The Marketplace In this episode of ScaleUp Radio, Kevin Brent speaks with John Sewell, founder of Cosimo, an innovative online marketplace designed to help early-career and emerging artists showcase and sell their work. With over 1,200 artists already on the platform, Cosimo aims to make art more accessible and affordable while supporting artists through e-learning resources and strategic partnerships. Key Discussion Points: Cosimo’s Unique Business Model Cosimo is designed to support artists in their early careers, offering free listings for artists with the option of paid subscriptions for enhanced features. Unlike traditional art marketplaces, Cosimo doesn’t charge commission fees (which can range from 30% to 50% in the art industry). Instead, the revenue comes from artist subscriptions and corporate sponsorships. Buyers pay for shipping, which includes protection, similar to the Vinted model. Overcoming Fundraising Challenges As a first-time founder, John shares the tough lessons learned from raising funds through the Seedrs crowdfunding platform. It took two years to secure his first funding round, gaining 150+ investors who now form a valuable network. He also highlights the setbacks caused by delays from a micro VC and stresses the importance of contingency planning for future fundraising. Focusing on Marketplace Development While the platform initially concentrated on acquiring artists, the focus has shifted towards attracting buyers and proving market demand. John shares how content creation and social media are key to showcasing the artists' work, and discusses the development of e-learning resources to help artists improve their business skills. This shift is essential as Cosimo aims to create a sustainable and profitable business model before further investment. Technology and the Future John also looks to the future, exploring how technologies like AR/VR and AI can enhance the art-buying experience and create new revenue streams for artists. He envisions a world where AI helps more people tap into their creativity, ultimately expanding the market for Cosimo. John’s Personal Growth as a Founder A lifelong learner, John relies on podcasts and mentorship to inspire new ideas and solve business problems. He finds walking while listening to podcasts particularly helpful and leverages AI tools like ChatGPT, Bard, and Midjourney to streamline various tasks. The support of other startup founders has also been instrumental in his journey. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from John. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - John can be found here: Resources: Tetragrammaton with Rick Rubin podcast - Canva - ChatGPT -
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Episode #430 - Standing Out And Diversifying In A Busy Marketplace - with Charlotte Giddings from Brownie and the Bean
11/13/2024
Episode #430 - Standing Out And Diversifying In A Busy Marketplace - with Charlotte Giddings from Brownie and the Bean
In this episode of ScaleUp Radio, host Kevin Brent speaks with Charlotte Giddings, founder of Brownie and the Bean, a business that started as a mobile café and has since grown into a multi-faceted company with a strong online presence. Charlotte takes us through her entrepreneurial journey, sharing the key decisions and challenges that have shaped the business since it launched in 2019. Episode Highlights: Business Evolution: Charlotte explains how Brownie and the Bean began as a mobile café in a horse trailer and pivoted during the pandemic to embrace e-commerce. They now operate across several revenue streams, including online sales, wholesale, and a thriving corporate gifting division, particularly strong during Q4, where sales increase fivefold. Scaling Challenges: From managing seasonal demand to dealing with skyrocketing ingredient costs (e.g., a 300% increase in cocoa prices), Charlotte discusses the pressures of scaling up. She also reveals the difficulties of transitioning from a hands-on founder to a team manager, alongside navigating cash flow and financing growth. Product and Brand Differentiation: One of the keys to Brownie and the Bean's success is their handcrafted, high-quality products, including brownies, blondies, and cakes for wholesale. They’ve built a strong following on social media, leveraging their personal brand story and behind-the-scenes content to connect with customers. Future Ambitions: Looking ahead, Charlotte plans to grow their corporate gifting line to smooth out seasonal fluctuations, participate in larger festivals like Glastonbury, and ultimately work towards selling the business in the next decade. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Charlotte! Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - More on Brownie and the Bean They are a Suffolk based family business that started life just before the pandemic. They specialise in handcrafted cakes, baked with the finest ingredients (locally sourced wherever possible). Corporate gifting is their main area of expertise and they work with businesses in lots of different ways. They have a huge range of gift ideas on offer from individually wrapped branded brownies, to festive feasting grazing tables. Their brownies are also dispatched all over the UK in gift boxes (which can also be branded with your logo and festive message). You can find out more about their corporate gifting . Charlotte can be found here:
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Episode #429 - Thinking of The Micro, But Maintain Company Culture Across the Macro - with Abid Jafri
11/11/2024
Episode #429 - Thinking of The Micro, But Maintain Company Culture Across the Macro - with Abid Jafri
In this episode of ScaleUp Radio, Kevin Brent sits down with Abid Jafri, the Director of AJ Sports, a family-run business specialising in cricket and hockey equipment with stores in the UK and UAE. Founded by Abid’s father in the 1980s, AJ Sports has grown into a thriving retail business with a strong focus on community engagement and increasing sports participation at the grassroots level. Throughout the discussion, Abid shares his insights on the challenges of scaling a family business, particularly in managing people and leadership development. He emphasises the importance of quick decision-making, effective delegation, and maintaining company culture across multiple locations. A key part of AJ Sports’ success has been fostering transparency with staff by sharing financial information, which, as Abid highlights, can enhance employee motivation and understanding. Abid also touches on the significance of mentorship in business growth, rethinking the concept of work-life balance, and the strategic use of AI tools like ChatGPT and Canva to improve business efficiency. Key Highlights: AJ Sports operates multiple stores in the UAE and UK, with plans to increase its online sales to 15-20% over the next five years. Abid talks about the importance of leadership development and mentorship, particularly when it comes to scaling a business. One of the major challenges in growth has been people management, but setting clear performance metrics and quick decision-making has been key to overcoming these hurdles. AJ Sports prides itself on engaging with the local community to foster a love for sports, particularly cricket and hockey. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Abid. ========================= Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - =================== Abid can be found here: Resources: Start With Why by Simon Sinek - Psychology Of Money by Jim Ware - Hard To Get Rich by Felix Dennis - Alchemy by Rory Sutherland - Audible - Chat GPT - Canva -
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Episode #428 - Payment Pioneers: How To Revolutionise Micro-Business Payments - with Roman Loban
11/06/2024
Episode #428 - Payment Pioneers: How To Revolutionise Micro-Business Payments - with Roman Loban
Welcome to another episode of ScaleUp Radio! I’m your host, Granger Forson. You can learn more about my journey and mission at or connect with me on LinkedIn (). Today, we dive into the inspiring entrepreneurial saga of Roman Loban, the dynamic founder behind two innovative fintech companies, Xiva and FMPay. Both businesses aim to reshape how micro-businesses handle their financial transactions, with a special focus on inclusivity and local community support in Cheltenham. In this episode, Roman shares how he bootstrapped his way to fintech innovation, starting with FMPay and later introducing Xiva, each complementing the other’s services. Roman’s approach to building a local yet expansive company—currently boasting about 30 staff members, with a core team in Cheltenham—illustrates his commitment to community and accessible business practices. We’ll explore the challenges he faced in recruitment, culture cultivation, and lead generation, and how these experiences shaped his business philosophy. Roman also discusses his future plans for FMPay and Xiva, focusing on expanding services and solidifying their status as the go-to payment providers for Southwest England. He shares valuable lessons on the importance of balancing technological advancement with human interaction, ensuring that every client feels connected and supported. Roman’s journey is not just about building successful businesses but also about empowering others, fostering a sense of ownership among his team, and maintaining a deep commitment to his vision despite the hurdles. This episode is a must-listen for anyone interested in the intersections of technology, entrepreneurship, and community impact. To ensure you don’t miss any inspirational future episodes do subscribe to ScaleUp Radio wherever you like to listen to your podcasts. So, let’s now dive into the inspiring journey of innovation, leadership, and community with Roman Loban. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Roman can be found here: Resources: Extreme Ownership by Jocko Willink - Lex Fridman Podcast - Chat GPT - WhatsApp -
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Episode #427 - Navigating Business, Rowing Oceans, and Giving Back – The Inspiring Journey of Corrine Amos
11/04/2024
Episode #427 - Navigating Business, Rowing Oceans, and Giving Back – The Inspiring Journey of Corrine Amos
In this episode of ScaleUp Radio, host Kevin Brent sits down with the inspiring Corrine Amos, an entrepreneur with a passion for business, sustainability, and adventure. Corrine is the founder of two diverse businesses—Coco and Kiki, an ethical fashion brand, and Cut Loose London, a video production company. She also holds the remarkable achievement of rowing across the Atlantic Ocean as part of a winning all-female team. We explore Corrine's unique journey, from running two impactful businesses to surviving the physical and mental challenges of rowing 3,000 miles across the ocean. In her candid conversation, Corrine shares how her experience on the ocean deepened her understanding of resilience, teamwork, and overcoming obstacles, offering valuable lessons for her businesses and her entrepreneurial mindset. Coco and Kiki - An Ethical Fashion Brand Corrine’s ethical dungaree brand, Coco and Kiki, not only creates practical and stylish designs but also gives back to the makers in India. Profits from the business help fund social projects, including children's education, with a focus on creating sustainable fashion that benefits vulnerable communities. Cut Loose London - Video Production with a Purpose Starting from her background in film production, Corrine founded Cut Loose London, which works with high-profile clients like Nike and Ikea. Specialising in sustainable and ethical content, the business adapts to fluctuating demands by utilising freelancers, ensuring a flexible and successful business model. Rowing Across the Atlantic As part of a 4-woman team, Corrine rowed across the Atlantic Ocean in just over 42 days, winning the women’s category. The intense mental and physical challenge gave her a unique perspective on tackling business obstacles, teaching her the power of small wins, resilience, and perseverance. Whether you're looking for inspiration on building ethical businesses or seeking insights on mental resilience, Corrine’s story is packed with practical advice and motivational moments. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Corrine. Corrine can be found here: Resources: Secret Leaders Podcast - Grace Beverly Podcast - David Goggins Podcast - Wordpress - Shopify -
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Episode #426 - Turning A Nickname Into A Brand That Reflects Your Approach - with David Murray-Hundley from Pario Ventures
10/30/2024
Episode #426 - Turning A Nickname Into A Brand That Reflects Your Approach - with David Murray-Hundley from Pario Ventures
In this episode of ScaleUp Radio, Kevin Brent is joined by David Murray-Hundley, better known as The Grumpy Entrepreneur. David brings his candid insights on entrepreneurship, investing, and the challenges of scaling businesses, particularly in the UK. With years of experience as a successful investor and entrepreneur, David has a wealth of knowledge to share about what it takes to grow a startup in today's climate. During the conversation, David reflects on the unique challenges within the UK startup ecosystem, especially when compared to the more growth-focused US. He stresses the importance of communication between founders and shareholders, as well as the need for founders to take personal financial risks to show their commitment. David also highlights the difficulties that many businesses face when transitioning from being founder-led to team-driven—a key phase in any scaleup journey. His investment firm, Pario Ventures, which he co-founded with Kevin Doyle, manages over $1 billion in assets and has invested in high-profile companies like Rivian and Bolt. His perspective as an investor further enriches the conversation, offering valuable advice for founders about how to position their businesses for long-term success, rather than focusing solely on rapid growth. Key Discussion Points: The Grumpy Entrepreneur Brand – Originating as a quirky nickname, this personal brand has evolved into a recognisable conversation starter and a reflection of David’s straightforward approach to business. Pario Ventures – The journey of David’s investment firm, from its founding in 2010 to its public launch in 2021, and the notable companies in its portfolio. Entrepreneurial Mindset – Why being a "maverick" and seeing opportunities where others see barriers is crucial for success in both startups and investments. Challenges in the UK Startup Ecosystem – David discusses why scaling up is tougher in the UK compared to the US, with lower valuations and a more risk-averse investor base. Advice for Investors – What to look for in startups: committed founders who have risked their own money and can demonstrate a clear path to profitability. Advice for Founders – Key considerations when taking investment, including the shift from founder-led to team-driven, and why communication and managing expectations are critical. David also touches on the current investment climate, with an improving UK market after a tough year, challenges facing the US market, and the impressive capital efficiency of African startups. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from David. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - David can be found here:
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Episode #425 - Taking On The Challenge Of Empowering Team Leaders - with Jaipal Naidu from Perse Technology
10/28/2024
Episode #425 - Taking On The Challenge Of Empowering Team Leaders - with Jaipal Naidu from Perse Technology
In this episode of ScaleUp Radio, Kevin Brent sits down with Jaipal Naidu, the co-founder of Perse Technology, a company at the forefront of energy and carbon data infrastructure. They explore how Perse is enabling businesses to reduce costs and comply with regulatory requirements through access to critical energy and carbon data. Jaipal shares insights into Perse’s recent Series A funding round and their ambitious plans to scale into new sectors, including finance emissions and embodied carbon. He discusses the unique challenges that arise as a company scales, particularly when transitioning from founder-led operations to empowering team leaders, while maintaining a startup mentality. One standout element of Perse’s culture is the transparency they foster, allowing engineers to see the direct revenue impact of their work, which motivates the team and enhances accountability. Jaipal also delves into their growth strategy, leadership approach, and the continuous process of fundraising that keeps the business moving forward. Key Highlights: Business Model: Perse Technology provides organizations with democratized access to energy and carbon data, with revenue streams that include transaction fees, Software-as-a-Service, and per-transaction fees for carbon reporting. Achievements: To date, they’ve processed 185 gigawatts of energy, saved £4 million for customers, and helped avoid 100,000 tons of carbon emissions. Growth Strategy: With plans to scale from 27 to over 100 employees, Perse is targeting financial institutions and has set ambitious goals for the next three years, including 1,000 gigawatts of energy procured and £10 million in customer savings. Leadership Insights: Jaipal emphasises the importance of daily catch-ups with key team members and balancing operational tasks with strategic planning. Perse focuses on hiring individuals with the right attitude, excitement about the vision, and a strong problem-solving approach. Fundraising: Raising funds is a continuous effort, with the CEO spending up to 75% of his time on investment-related activities. The one key thing Jaipal leaves us with is that transparency and accountability are vital in driving motivation and success within the team—engineers can see the direct impact of their work on company revenue, which is a strong motivator for growth. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Jaipal. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Jaipal can be found here: Resources: Acquired podcast - Motion - Atlassian -
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Episode #424 - How a structured approach to recruitment helps with growth - with Mark Crane from Evolution Risk Group
10/23/2024
Episode #424 - How a structured approach to recruitment helps with growth - with Mark Crane from Evolution Risk Group
In this episode of ScaleUp Radio, host Kevin Brent sits down with Mark Crane, the founder of Evolution Risk Group and CEO of Coachd, to explore his entrepreneurial journey, dive deep into his sales strategies, and share insightful leadership lessons from his experience in building and scaling businesses. Mark is a dynamic leader who brings a wealth of knowledge to the conversation, particularly around effective lead generation, hiring for startups, and leveraging technology to enhance business operations. Here are some key topics covered in the episode: Evolution Risk Group: Mark’s independent insurance brokerage, designed to disrupt traditional insurance practices by focusing on personalised service and client problem-solving. The business faced early challenges with recruitment but has since achieved steady growth. Coachd: A coaching business targeting mid to high-tier professionals seeking career, sales, and mindset coaching. Mark provides both one-on-one and group sessions, sharing how his coaching style empowers individuals to invest in their future success. Sales Strategy and Lead Generation: Mark shares his structured approach to lead generation, dedicating a minimum of 2 hours daily to calls and tracking outcomes meticulously. His goal is to have 60 meaningful conversations from every 100 calls, and he emphasises the power of persistence, follow-ups, and multi-channel engagement using LinkedIn, email, and WhatsApp. Recruitment and Team Building: As a startup leader, Mark explains how he shifted his recruitment focus from experience to cultural fit and attitude, partnering with specialist recruiters to find adaptable candidates willing to perform diverse tasks. He discusses the importance of using tools like Monday.com to track team efficiency and inform his hiring strategy. Leveraging Technology: Mark highlights the tools that drive efficiency in his businesses, from Dialpad’s call transcription and action point features to HubSpot’s CRM system, and the use of WhatsApp for nurturing prospects. These tools have been instrumental in streamlining operations and improving sales efforts. Personal Development: A strong advocate for self-improvement, Mark recommends The Chimp Paradox for mastering mindset and draws inspiration from sales experts like Andy Elliott and Grant Cardone. His 'no-excuses' mentality has been crucial to his success, both as a business leader and coach. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Mark. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Mark can be found here: Resources: The Diary of a CEO - The Chimp Paradox by Prof Steve Peters - Never Split The Difference by Chris Voss - WhatsApp - Dialpad - HubSpot - Monday -
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Episode #423 - Scaling a Sports Academy with Passion and Purpose - with Reece Elbourn of Let's Leap Sports Academy
10/21/2024
Episode #423 - Scaling a Sports Academy with Passion and Purpose - with Reece Elbourn of Let's Leap Sports Academy
In this episode of ScaleUp Radio, we dive into the journey of Reece Elbourn, co-founder of Let's Leap Sports Academy, a business providing vital services like holiday camps, PE teachers, and wraparound care to schools across the UK. Since its inception in 2019, Let's Leap has grown from working with a single school to now partnering with over 30 schools nationally, employing more than 100 staff during peak periods. Reece takes us through the challenges of scaling a company in the education and sports industry, including: How they’ve built a rigorous hiring process to ensure quality staff and maintain a strong company culture. The importance of managing cash flow while constantly reinvesting in the business to fuel growth. The power of word-of-mouth marketing and delivering consistently excellent services, resulting in 10 successful Ofsted inspections and an award for outstanding services to children. Other key insights from Reece include how Let's Leap focuses on quality over quantity, maintaining a commitment to delivering unique, high-quality experiences for children, such as activities like jet skiing and go-karts, and ensuring the wellbeing of their staff through regular training and mentorship. Whether you're in the education sector or scaling your own business, Reece's insights on leadership, recruitment, and financial management will resonate with any entrepreneur. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Reece. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: **Kevin's Latest Book Is Available!** Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, Kevin Brent () explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Reece can be found here: Resources: Gary Vee podcast - Patrick Bet David podcast - Diary of a CEO podcast - The CEO Cast -
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Episode #422 - Networking and Referral Marketing in the Digital Age - with Mike Adams of IntroStars
10/16/2024
Episode #422 - Networking and Referral Marketing in the Digital Age - with Mike Adams of IntroStars
In this episode of ScaleUp Radio, we dive into the evolving world of networking and referral marketing with Mike Adams, the founder of IntroStars. IntroStars is a unique platform connecting business founders and sales professionals with key connectors in their industry. Mike shares valuable insights on how networking is shifting from a selling-driven activity to one focused on building genuine relationships, and he explains how referral marketing is moving beyond customer introductions to incentivizing external referrals. We also explore Mike's experiences during the hypergrowth phase at Zoom and how it has shaped his approach to scaling a business. Some of the key highlights include: The Mindset of Networking: Mike emphasises the importance of shifting from a "selling" mentality to one of helping others. It's about building long-term relationships and offering value before expecting something in return. IntroStars Platform: This innovative two-sided marketplace allows businesses to seek introductions from trusted networkers, offering a reward (usually 10% of the deal size) for successful connections. The platform, which is currently being piloted in London, takes care of everything from tracking to payments. Referral Marketing Evolution: Mike discusses the shift towards incentivised referral programs and how companies can benefit from external referrals rather than relying solely on customer-based ones. Platforms like IntroStars make it easy to set up and manage these programs. Cold Outreach is Declining: With the growing importance of warm introductions, businesses need to rethink their marketing strategies. Content marketing and building relationships are becoming far more effective than cold outreach. Lessons from Zoom: Mike shares his experience at Zoom during its period of rapid growth, highlighting the challenges of scaling while maintaining company culture and operational efficiency. He explains how a mission-driven approach can fuel a company’s success. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Mike. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Mike can be found here: Resources: The Superconnectors podcast - https://open.spotify.com/show/3h5l58rLEnBi7Q3cF7lTmf
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Episode #421: Pouring a Greener Future: When in Rome Wine’s Mission for Sustainability - with Rob Malin
10/14/2024
Episode #421: Pouring a Greener Future: When in Rome Wine’s Mission for Sustainability - with Rob Malin
Welcome to another inspiring episode of ScaleUp Radio! I’m Granger Forson, and in today’s episode, I had the pleasure of sitting down with Rob Malin, CEO of When in Rome Wine, a company that’s shaking up the wine industry in the most eco-friendly way possible. Rob takes us through the remarkable journey of When in Rome, a business born out of a passion for both great Italian wine and environmental sustainability. Starting from humble beginnings at a Bath farmers market, When in Rome has grown into a significant player, now selling its innovative, low-carbon footprint wines across major UK supermarkets and even on British Airways flights. The episode dives deep into the challenges and triumphs of growing a business committed to a clear mission: to decarbonize the wine industry by moving away from single-use glass bottles. Rob shares how they’ve embraced alternative packaging like cans, bag-in-box, and paper bottles to reduce their carbon footprint. He also opens up about the creative strategies they’ve employed to change consumer perceptions and build brand awareness on a limited budget. But it's not just about the wine. Rob passionately discusses the importance of company culture and how When in Rome's dedication to sustainability has been the driving force behind attracting the right talent and keeping the team motivated. With a small but mighty team of six, they’ve managed to scale the business while staying true to their core values. Join us as we explore how When in Rome is making a significant impact in an industry traditionally resistant to change. If you’re interested in sustainability, innovation, or just love a great entrepreneurial story, this episode is not to be missed! To ensure you don’t miss any inspirational future episodes do subscribe to ScaleUp Radio wherever you like to listen to your podcasts. So, let’s now dive into the inspiring journey of vision, sustainability, and growth with Rob Malin. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Rob can be found here: Resources: Captain Corelli’s Mandolin by Louis de Bernieres - The Rest Is History podcast - Real Dictators podcast -
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Episode #420: Efficiency, Automation, and the Four-Day Work Week: Insights from madeby Studio - with Sam Taylor & Matt Wheeler
10/09/2024
Episode #420: Efficiency, Automation, and the Four-Day Work Week: Insights from madeby Studio - with Sam Taylor & Matt Wheeler
In this Q&A episode of ScaleUp Radio, Granger Forson sits down with Sam and Matt, the founders of Made by Studio, to discuss their inspiring journey towards implementing a four-day work week, without compromising on productivity or pay. They share their strategies for enhancing efficiency, building capacity, and managing waste within their business, all while maintaining a strong team culture. Key Takeaways: Data Tracking and Measurement: The importance of tracking and measuring data across all business elements. Sam and Matt emphasise that you can't improve what you don't measure. They started with time tracking on jobs and gradually expanded to include operations and financial management, using automation to gain quick insights into business performance. Capacity Building and Process Improvement: The team at Made by Studio has developed systems that free up time for creative work. By documenting business processes in a resource hub, they reduce knowledge bottlenecks, enabling team autonomy. Additionally, they implemented software like Dext for invoicing and created a proposal template that has dramatically reduced the time spent on administrative tasks. Four-Day Work Week Implementation: Two years ago, Made by Studio transitioned to a four-day work week while maintaining 100% pay for 80% time. They achieve this by setting clear expectations, maintaining regular team check-ins, and fostering a strong, collaborative work culture. Client Management and Scope Creep: The founders share their approach to managing client expectations, which includes setting clear project timelines and using signed proposals to manage scope creep. They frame their client relationships as long-term collaborations, ensuring a shared understanding and future project opportunities. Automation Tools and Techniques: Sam and Matt reveal how they've harnessed tools like make.com to automate many of their business processes. This includes integrating software tools for CRM, invoicing, and financial reporting, significantly reducing the time spent on manual tasks. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Sam and Matt. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin & Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Sam & Matt can be found here: Matt Wheeler - Sam Taylor -
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Episode #419: Leading by Example: How SupaFoot Is Walking the Talk on Values and Leadership - with Emma Price
10/07/2024
Episode #419: Leading by Example: How SupaFoot Is Walking the Talk on Values and Leadership - with Emma Price
Hi, I’m Granger Forson, and you can find me at BizSmart Gloucestershire(www.bizsmart-gloucestershire.co.uk) or connect with me on LinkedIn(https://www.linkedin.com). In this exciting episode of ScaleUp Radio, we sit down with Emma Price, the dynamic founder of SupaFoot, a flourishing podiatry practice that’s taken a giant leap from a solo operation to a 9-person clinic over the past decade. Emma shares the inspiring story of how she was motivated by her mother’s career shift to start her own business, driven by a passion for helping people. SupaFoot has grown organically through an unwavering commitment to excellence and the power of personal referrals. Emma’s journey is a testament to the impact of living your business values, and her leadership style is all about going first – embracing vulnerability, promoting continuous improvement, and creating a culture where feedback and growth are the norms. As SupaFoot prepares to expand into a new 7-room clinic, Emma discusses her strategic vision for the future. With a keen eye on maintaining the family-like atmosphere that sets SupaFoot apart, Emma is planning for full capacity within five years, with potential franchise options on the horizon. Join us as we dive deep into Emma’s approach to recruitment, team development, and marketing in the niche field of podiatry. Whether you’re leading a business or looking to start one, Emma’s insights into overcoming challenges, staying true to your values, and leading by example will leave you inspired. To ensure you don’t miss any inspirational future episodes, do subscribe to ScaleUp Radio wherever you like to listen to your podcasts. So, let’s now dive into the inspiring journey of organic growth, values-driven leadership, and strategic expansion with Emma Price. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Emma can be found here: Resources: Atomic Habits by James Clear - Dare To Lead by Brene Brown - Kitchen Table Wisdom by Rachel Naomi Remen - Michael Moseley Just One Thing Podcast - Beditations App - Fitbit -
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Episode #418 - Scaling Sustainability: The CheekyPanda Journey - with Chris Forbes
10/02/2024
Episode #418 - Scaling Sustainability: The CheekyPanda Journey - with Chris Forbes
In this episode of ScaleUp Radio, we are delighted to welcome Chris Forbes, the co-founder of CheekyPanda, a pioneering company in the bamboo tissue and hygiene products sector. Since its inception in 2016, CheekyPanda has grown from a visionary idea into a £15M revenue business with 35 employees and a presence in 10,000 UK stores. Join us as Chris shares the inspiring journey of CheekyPanda, highlighting the challenges, successes, and lessons learned along the way. The standout takeaway for me from this interview with Chris is his emphasis on resilience and adaptability as crucial factors for business success, especially in the face of unexpected challenges. Chris highlights the numerous obstacles Cheeky Panda has encountered, from currency fluctuations and Brexit to the COVID-19 pandemic and supply chain crises. Despite these challenges, Cheeky Panda has continued to grow and innovate, driven by a strong mission and strategic planning. Key Discussion Points: Business Overview: CheekyPanda’s origin: Started in 2016 by Chris' wife with a mission to create sustainable, plastic-free products. Achievements: £15M revenue, 35 employees, B Corp certified, and selling 1 toilet tissue every 2 seconds. Scaling Challenges: Initial struggles: Balancing operations, generating leads, and hiring the right people. Advanced hurdles: Managing larger risks and developing an enterprise mindset. The importance of resilience and agility to handle unexpected events. Funding Journey: Early financing: Using rewards and equity crowdfunding to fund working capital. Success: Raised £500K in 4 weeks through crowdfunding, which showcased demand and facilitated retailer partnerships. Current strategies: Accessing invoice financing and trade finance as a larger company. Key Success Factors: Taking calculated risks, such as removing plastic packaging. Staying true to the core mission and purpose. Prioritizing cultural fit over skills when hiring. Learning from other entrepreneurs and leaders. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Chris. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Chris can be found here: Resources: Netsuite - Xero -
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Episode #417 - Scaling with Simplicity: A Conversation with Steve Witt
09/30/2024
Episode #417 - Scaling with Simplicity: A Conversation with Steve Witt
In this engaging episode of ScaleUp Radio, Kevin Brent sits down with Steve Witt, co-founder of Not Just Travel, to explore the journey and growth of this unique travel franchise business. Founded in 2001, Not Just Travel has become one of the fastest-growing franchises in the UK, with a network of home-based travel consultants. Steve shares valuable insights into their business model, growth strategies, and the lessons they've learned along the way. Key Discussion Points: Business Model & Background: Not Just Travel offers personalised travel booking services through franchised home-based consultants. The company shifted to a franchise model in 2008, allowing for rapid scaling without the cash flow challenges of hiring employees. Scaling Through Franchising: The franchise model has enabled Not Just Travel to add around 200 new franchises per year. The company places a strong emphasis on training, support systems, and cultivating a positive company culture, including daily team huddles and success recognition programs. Leadership and Strategy: Steve emphasises the importance of documented processes and systems, and having a clear "North Star" vision. They've learned from hiring mistakes, now prioritising cultural fit over technical skills. A strategic decision to reinvest profits has fueled growth, with a focus on long-term success rather than short-term gains. Steve Witt's journey with Not Just Travel is a testament to the power of a simple, scalable business model and a strong company culture. Whether you're a budding entrepreneur or an established business owner, there's plenty to learn from Steve's experiences and insights. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Steve can be found here: Resources: Think & Grow Rich by Napoleon Hill - Entrepreneur On Fire Podcast - Seth Godin Books - Mastering the Rockefeller Habits by Verne Harnish - Evernote -
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Episode #416 - Transforming Business & Life from Aphra to Metamorphose: Building Brands & Empowering Women - with Grace Carter
09/25/2024
Episode #416 - Transforming Business & Life from Aphra to Metamorphose: Building Brands & Empowering Women - with Grace Carter
Hi there, I’m Granger Forson. You can find me at [www.bizsmart-gloucestershire.co.uk](www.bizsmart-gloucestershire.co.uk) or connect with me on LinkedIn. In this episode of ScaleUp Radio, we dive deep into the inspiring journey of Grace Carter, a dynamic entrepreneur who has seamlessly blended her passion for branding with a mission to empower women through her newly established Metamorphose Group. Grace started her entrepreneurial journey seven years ago with Afra, a branding agency that has now become part of her larger vision, Metamorphose Group. Grace’s story is one of resilience, creativity, and commitment to social impact. As the managing director of Metamorphose Group, she has built a unique business structure that encompasses 18 brands, each aligned with her core values of mental health, social equity, and entrepreneurship. Through her work, Grace is not only transforming the landscape of branding but also creating platforms that support women in various aspects of life and business. One of the most compelling aspects of Grace’s journey is her candid discussion about the challenges of balancing motherhood with running a business. Her honesty about the sacrifices and mental load involved provides a refreshing perspective on what it means to be a female entrepreneur today. Grace’s approach to team culture is equally inspiring. She leads a team of seven with a focus on flexibility, clear communication, and valuing output over face-time, fostering a work environment that respects the personal lives of her team members. Join us as we explore Grace’s innovative marketing strategies, her vision for the future, and how she’s using her platform to make a lasting impact on the world. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Grace can be found here: Resources: Traction by Gino Wickman - Richard Branson Books - Period Power by Maisie Hill - Scattered Minds by Gabor Maté -
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Episode #415 - Empowering Your Team and Embracing Change - with Rob Spence
09/23/2024
Episode #415 - Empowering Your Team and Embracing Change - with Rob Spence
Welcome to another insightful episode of ScaleUp Radio! Today, we have a fascinating conversation with Rob Spence, the dynamic founder of Paragon Sales Solutions. Rob's journey from starting his business with just £300 and no business plan to scaling it to 12 employees and multiple office spaces is truly inspiring. Tune in to hear how Rob tackled key challenges, the lessons he learned along the way, and his future plans for empowering his team and focusing on consulting, writing, and podcasting. Key Takeaways: Starting Paragon Sales Solutions: Rob Spence began his entrepreneurial journey in 2018 with only £300, driven by sheer determination and a passion for sales. Challenges and Growth: He faced significant challenges, including understanding pricing, managing rapid team growth, and developing as a leader. Success Factors: Rob attributes his success to client retention, a personalized approach, and a willingness to innovate. Future Focus: He plans to empower his team to handle operations, allowing him to concentrate on consulting, writing, and podcasting. Topics Covered: Background and Starting Paragon Sales: Rob's unexpected entry into sales and subsequent success through intense self-study. His decision to start Paragon Sales Solutions after the success of his book "Relationship Selling". Rapid Growth and Challenges: The quick expansion of Paragon Sales Solutions, from one employee to twelve in just 6.5 years. Overcoming the lack of a business plan, learning about pricing, and managing a growing team. Team Management and Development: Initial struggles with hiring and management, leading to a focus on purposeful recruiting and open communication. Measuring success through client and employee retention and satisfaction. Lessons Learned: The importance of not rushing the hiring process and ensuring cultural fit. Knowing the value of your services and pricing them accordingly. Effective marketing through personal branding and direct communication. Rob’s journey is a testament to the power of resilience, continuous learning, and the importance of a strong, empowered team. Whether you're a budding entrepreneur or an established business owner, Rob's insights offer valuable lessons on scaling and evolving a business. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Rob can be found here: https://www.linkedin.com/in/robjohnspence/ Resources: Relationship Selling by Rob Spence - The Paragon Mindset by Rob Spence - A Month to Improve Your Sales by Rob Spence - How To Win Friends & Influence People by Dale Carnegie - The Little Red Book Of Selling by Jeffrey Gitomer - Selling The Wheel by Jeff Cox & Howard Stevens -
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Episode #414 - Unlocking Cost Savings: Alexander Golev’s Path to Software Licensing Success
09/18/2024
Episode #414 - Unlocking Cost Savings: Alexander Golev’s Path to Software Licensing Success
Hi, I’m Granger Forson, and you can find me at www.bizsmart-gloucestershire.co.uk or on LinkedIn. In this episode of ScaleUp Radio, we dive into the inspiring journey of Alexander Golev, founder of SAMexpert. Alexander shares his incredible story of starting and scaling his business, providing valuable insights into the world of software asset management and Microsoft licensing. Alexander began SAMexpert in 2003, and after a few years, he reestablished it in the UK, focusing on cost avoidance and consultancy in the complex field of Microsoft licensing. His journey emphasises the importance of hiring passionate employees who elevate the business and the significance of having a clear long-term vision from the start. At SAMexpert, the team helps large enterprises and service providers navigate the labyrinth of Microsoft licensing, ensuring fair pricing and significant cost savings. Alexander’s approach of giving freely without expectation has not only built strong connections but also opened up new opportunities for the business. With a multicultural team and a culture based on mutual trust and direct communication, SAMexpert stands out in the industry. Alexander shares his vision for the future, aiming for a £20M turnover, 100 employees, and international offices within the next five years, with a shift towards cloud cost management. Join us as we explore Alexander's entrepreneurial journey, his challenges, successes, and the values that drive SAMexpert. Don’t miss this episode packed with insights and inspiration for every business leader. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Alexander can be found here: Resources: Watching The English by Kate Fox - Day Trading Attention by Gary Vaynerchuk - This Is Marketing by Seth Godin - Gary Vee YouTube - Damian Talks Money - WindUp - Waze -
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Episode #413 - From Hobby to Global Success: The TruffleHunter Journey navigating storms - with Nigel Whitehouse
09/16/2024
Episode #413 - From Hobby to Global Success: The TruffleHunter Journey navigating storms - with Nigel Whitehouse
Hi, I’m Granger Forson, and welcome to ScaleUp Radio. You can find me at www.bizsmart-gloucestershire.co.uk or connect with me on LinkedIn. In this episode, I had the pleasure of talking with Nigel Whitehouse, the visionary behind TruffleHunter UK. Nigel started TruffleHunter as a hobby in Italy back in 2006, which evolved into a thriving business by 2010. Today, it stands as the UK's only company manufacturing a wide range of truffle products, from oils to butters, and fresh truffles. TruffleHunter operates across multiple channels, including online sales, retail, food service, and exports, with a strong brand presence in English-speaking markets. Despite achieving a decade of consistent growth, TruffleHunter faced significant challenges when COVID-19 disrupted operations. Online sales surged, but wholesale plummeted, leading to a need for restructuring. Nigel shares insights into how he managed to streamline operations, right size the company, and retain a loyal core team. One of the key highlights of TruffleHunter’s journey is their expansion into the US market. With a new distribution deal, Nigel is optimistic about significant growth opportunities ahead. He also discusses the complexities of Brexit, raw material inflation, and the future plans for enhancing production efficiencies. Join us as we delve into Nigel's inspiring journey, exploring the highs and lows of scaling a niche business and the strategies employed to overcome unforeseen challenges. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Nigel can be found here: Resources: Newscast - Americast - Football Daily -
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Episode #412 - Be True To Yourself And Your Clients - with Jojo Smith
09/11/2024
Episode #412 - Be True To Yourself And Your Clients - with Jojo Smith
Hi there and welcome back to another edition of ScaleUp Radio, the podcast inspired by the Entrepreneurial ScaleUp System and designed to make navigating our ScaleUp journeys that little bit easier by learning from others' experiences. I’m Kevin Brent and in today's episode I’m joined by Jojo Smith, the founder of CreativSAS. Jojo brings over 20 years of corporate business development experience and has now dedicated her efforts to helping entrepreneurs build impactful brands and businesses through creativity, self-awareness, and strategy. We'll delve into how being true to oneself can attract the right clients and stand out in the market, and discuss Jojo’s inspiring vision for a "Children's Home Enterprise" to mentor young entrepreneurs from the care system. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Jojo. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - JoJo can be found here: Resources: Loving Yourself Beyond Belief by JoJo Smith - The Diary of a CEO podcast - Dani Wallace - Dubsardo - Counting Up -
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