ScaleUp Radio
Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to apply to be a guest, just click here: https://bizsmarts.co.uk/scaleupradio/apply Kevin's New Book Is Now Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - https://www.esusgroup.co.uk/
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Episode #474 - Building an Aligned Business - with Megan Stachini
04/23/2025
Episode #474 - Building an Aligned Business - with Megan Stachini
In this episode of ScaleUp Radio, we’re joined by Megan Stachini, the founder of Intrinsic, a business dedicated to helping entrepreneurs create fulfilling, values-driven businesses—without sacrificing their well-being or personal lives. Megan’s approach is all about authenticity and self-discovery, ensuring that business owners align their work with their core values to prevent burnout, build strong teams, and create sustainable success. She shares her insights on flexible work environments, balancing business and family, and why success should be measured by impact and contentment rather than just financial growth. What You’ll Learn in This Episode: ✅ Authenticity as a Leadership Superpower – Why being true to yourself attracts the right staff, customers, and opportunities. ✅ The Power of Work-Life Balance – How flexible working and prioritising family can lead to a more motivated and productive business. ✅ Overcoming Common ScaleUp Challenges – From lead generation to staff alignment, how clarity in vision can solve key business hurdles. ✅ Personal Growth as a Business Strategy – Megan’s perspective on continuous learning and the importance of self-awareness. Megan’s insights are particularly valuable for business owners who feel stuck in the day-to-day, struggle with hiring the right people, or want to build a business that genuinely aligns with their lifestyle and values. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Megan. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Megan can be found here: Resources: The Monk That Sold His Ferrari by Robin Sharma -
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Episode #473 - Habits & Strategies to Drive Great Team Engagement - with Paddy White
04/21/2025
Episode #473 - Habits & Strategies to Drive Great Team Engagement - with Paddy White
In this special Q&A episode, we welcome back Paddy White, founder of Virtual Diamond, to discuss the habits and strategies that drive great team engagement. Recorded as part of our monthly ScaleUp Club session, this episode features insightful discussions led by Granger, with audience participation bringing real-world challenges and experiences into the mix. What You’ll Learn in This Episode: 🔹 Building a Strong Virtual Team Culture – The power of regular communication (weekly, monthly, and annual check-ins) and showing appreciation through personal gestures. 🔹 Creating Buy-in & Loyalty – How transparency around business goals and financials can strengthen engagement. 🔹 Aligning People to Roles – Matching team members’ skills and interests to the right roles for better satisfaction and retention. 🔹 Scaling with the Right Structure – How Paddy balances client work and business management, leveraging her team for maximum efficiency. 🔹 Handling Team Challenges – The importance of transparency and strategic intervention when a new hire isn't the right fit. About Paddy White & Virtual Diamond With over 11 years of experience, Paddy has built Virtual Diamond into a referral-driven business providing specialist virtual assistant (VA) services in areas like accounting, social media, and admin support. She has long-standing client relationships (some for over 9 years!) and a clear strategy for team engagement and business growth. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin & Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Paddy can be found here:
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Episode #472 - How Embracing Change Within Your Business Makes You A Better Leader - with Simon Phillips
04/16/2025
Episode #472 - How Embracing Change Within Your Business Makes You A Better Leader - with Simon Phillips
On this episode of ScaleUp Radio, we’re diving deep into change management, leadership, and scaling impact with Simon Phillips—a seasoned expert in orchestrating change for both organisations and individuals. With 25+ years of experience, including time at Accenture and over two decades running his own consultancy, Simon has developed powerful frameworks like the Delta Model for Change and the LACE Way for Human-Centric Leadership. His mission? To develop a million changemakers—people who can support others in making positive transformations. What We Cover in This Episode: 🔹 The Psychology of Change – Why people don’t resist change itself but rather being changed, and how leaders can foster engagement. 🔹 Empathy & Leadership – The power of vulnerability, self-empathy, and active listening in building trust and high-performing teams. 🔹 Scaling a Knowledge Business – How Simon evolved his approach, from expanding teams to deepening value and leveraging AI tools. 🔹 Resilience & Growth – Simon’s personal journey, including lessons from surviving a severe car crash and overcoming imposter syndrome. 🔹 Business Development & Networks – The importance of long-term relationships and how platforms like LinkedIn have shaped Simon’s approach. If you’re navigating change, leading a team, or looking to scale a business while maintaining impact, this episode is packed with insights and strategies you can apply right away. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Simon. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Simon can be found here: Resources: The Diary of a CEO by Steven Bartlett - What’s Your Dream? by Simon Squibb -
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Episode #471 - How A Business Can Benefit From Writing A Book - with Danielle Hutchinson
04/14/2025
Episode #471 - How A Business Can Benefit From Writing A Book - with Danielle Hutchinson
In this episode of ScaleUp Radio, we dive into the power of writing a book as an entrepreneur with Danielle Hutchinson, Chief Creative Officer at Authors on Mission. Authors on Mission is a done-for-you book writing service that helps business leaders and entrepreneurs turn their ideas into published books—without the hassle of writing themselves. With a team of over 30 core members, 750+ ghostwriters, and 50+ editors, they guarantee a seamless process, even promising Amazon bestseller status. Danielle shares how a book can serve as the ultimate business card, build credibility, and create a lasting legacy. She also explains the company’s unique use of “angel writers”—collaborators who work closely with authors, rather than traditional ghostwriters. Beyond book publishing, we discuss: ✅ How AI and remote work are reshaping the publishing industry ✅ The balance between technology and human creativity in writing ✅ Using books as a tool for marketing, lead generation, and authority building ✅ Challenges of running a global remote team and maintaining company culture Whether you’ve ever thought about writing a book or just want to understand how storytelling can grow your business, this episode is packed with insights! Make sure you don’t miss future episodes by subscribing to ScaleUp Radio wherever you listen to your podcasts. For now, continue listening for the full story from Danielle. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Danielle can be found here: Resources: Book Marketing Podcast - The Hunger Games by Suzanne Collins - Time Doctor app - Encoda app - Zoom - Fathom -
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Episode #470 - Growing People, Growing Business, Celebrating 100 Episodes Of ScaleUp Wisdom - with Granger Forson
04/09/2025
Episode #470 - Growing People, Growing Business, Celebrating 100 Episodes Of ScaleUp Wisdom - with Granger Forson
Hey, I’m Granger Forson – find me at or connect with me on LinkedIn! In this special episode, we’re looking inward on my own business journey, from the days of engineering beer taps to embracing the power of continuous improvement. I’ll be sharing the highs and lows of ditching the corporate path in favour of scaling up my own adventure. You’ll hear my learning from 100 recoding’s of ScaleUp Radio podcast and growing my own business, and how nurturing a culture of experimentation built a strong foundation for BizSmart Gloucestershire. Listen in as I reflect on countless interviews with fellow entrepreneurs, each story helping me refine my approach to growth, strategy, and joyful leadership. My experience in Lean and 2 Second Lean shaped a coaching style that focuses on people-first development, from identifying strengths to leading with clarity. Throughout this conversation, I’ll reveal the five key pillars that every business owner can use to strengthen their own enterprise, covering everything from repeatable processes to forging the right mindset in your team. If you’ve ever wondered how to turn your passion into a sustainable future, this is an episode you won’t want to miss. By the end, you’ll be inspired to keep innovating, keep improving, and keep celebrating every milestone on your way to scaling your own dreams. Let’s keep going and growing together! To ensure you don’t miss any inspirational future episodes do subscribe to ScaleUp Radio wherever you like to listen to your podcasts. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Granger here: Book a call with Granger - 30 minutes value add conversation for Business owners with Staff. Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Resources: All episodes of ScaleUp Radio that Granger talked about can be found here: Robin Waite - Take Your Shot - 2 Second Lean by Paul Akers - The Road Less Stupid - No BS Marketing - Turn This Ship Around - Extreme Ownership - Start With Why - The Infinite Game - Lean Made Simple - ScaleUp by Nick Bradley podcast - Lean Made Simple podcast - Shut Up and Sit Down podcast - Russell Brunson podcast - GMail - Mile IQ - Lead Connector app - The Rhythm90 Web App -
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Episode #469 - Grow A Mighty Business Rooted In Purpose And Impact - with Catherine Frankpitt
04/07/2025
Episode #469 - Grow A Mighty Business Rooted In Purpose And Impact - with Catherine Frankpitt
Hello, I’m Granger Forson – you can find me at or look me up on LinkedIn. In today’s episode, we shine a spotlight on the entrepreneurial journey of the remarkable Catherine Frankpitt, founder and Managing Director of Strike Communications. Catherine has built a “small but mighty” PR agency dedicated to “comms for good.” What does that mean? It’s her creative way of describing how she elevates charities and not-for-profits by telling their stories authentically and powerfully, ensuring that important causes reach the right audiences. From navigating the pandemic just weeks after launching, to bringing together a team that mirrors her passion for positive social impact, Catherine’s journey is a testament to strategic thinking and perseverance. She explains how being lean allows her agency to remain agile while delivering results that truly matter, especially in the charitable sector. We also touch on the art of leadership in a growing team. Catherine candidly shares her lessons learned in people management and how striking the right balance between flexibility and accountability is crucial for success. This conversation will leave you feeling inspired by Catherine’s drive to make the world a better place through strategic storytelling. I’m certain you’ll pick up a few gems on how to build a purposeful business while staying true to your core values. To ensure you don’t miss any inspirational future episodes do subscribe to ScaleUp Radio wherever you like to listen to your podcasts. So, let’s now dive into the inspiring journey of small but mighty, comms for good and creative problem-solving with Catherine. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Granger here: Book a call with Granger - 30 minutes value add conversation for Business owners with Staff. Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Catherine can be found here: Resources: Inside The Nudge Unit by David Halpern - Thinking Fast & Slow by Daniel Kahneman - Media Storm podcast - Desert Island Discs podcast -
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Episode #468 - The Future of Collectibles Management with Elliot Riley-Walsh from Valart
04/02/2025
Episode #468 - The Future of Collectibles Management with Elliot Riley-Walsh from Valart
In this episode of ScaleUp Radio, I speak with Elliot Riley-Walsh, founder and CEO of Valart, a platform revolutionising how collectors manage their prized assets. Launched in September 2023, Valart provides an agnostic solution for collectors to catalogue, value, and manage their collections—whether it's fine art, classic cars, trading cards, or even Lego! With AI-powered valuation tools, end-of-life planning, and NFT creation for provenance, Elliot and his team are creating a much-needed digital solution for collectors worldwide. What makes Valart’s growth strategy unique? Instead of relying on traditional direct marketing, Elliot is focusing on strategic partnerships with wealth managers, auction houses, and insurance companies to build trust and credibility. His goal? To reach 1 million users in the next five years—but the biggest challenge is convincing collectors to trust a new digital platform with their valuable assets. During our conversation, we explore: 🔹 How Valart works – from its subscription tiers to its AI-driven valuation system 🔹 The bootstrapped journey – starting with a £40k investment and running a lean operation with just a £600 monthly burn rate 🔹 Why Elliot avoided VC funding and chose to grow through customer-driven development 🔹 The challenges of building a tech business as a non-technical founder 🔹 Elliot’s key lesson: Deep customer research before development is essential If you’re scaling a tech startup, exploring alternative funding routes, or simply fascinated by the world of collectibles, this is an episode you won’t want to miss! Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Elliot. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Elliot can be found here: Linktree - Resources: How To Be A Founder by Alice Bentinck and Matt Clifford - Shoe Dog by Phil Knight - Miro -
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Episode #467 - From Corporate Life to Culinary Entrepreneurship – Suki Pantal’s Journey with Suki’s Curries and Spices
03/31/2025
Episode #467 - From Corporate Life to Culinary Entrepreneurship – Suki Pantal’s Journey with Suki’s Curries and Spices
In this episode of ScaleUp Radio, we delve into the inspiring entrepreneurial journey of Suki Pantal, the founder of Suki’s Curries and Spices. Suki transitioned from a corporate career to building a thriving food-based business, turning her passion for Indian cuisine into a multi-faceted venture. What started as an Instagram page during the COVID-19 lockdown has since expanded into cookbooks, online cooking classes, food festival demonstrations, and social media content creation. Suki even made a notable appearance on Jamie Oliver’s TV show, The Great Cookbook Challenge, which helped elevate her brand – but she shares how success still required persistence and hard work. During our conversation, Suki takes us through: ✅ How she built her business from scratch – from Instagram posts to published cookbooks and interactive cooking classes ✅ The challenges of securing publishing deals – including how she faced numerous rejections and eventually secured deals through direct outreach ✅ Her revenue streams – including cookbook sales, virtual cooking classes, food festival demos, and social media partnerships ✅ The future of Suki’s Curries and Spices – with plans to launch spice mixes, meal kits, and even a YouTube channel ✅ Key lessons on scaling up – from balancing multiple revenue streams as a solo entrepreneur to the importance of passion and authenticity Suki’s journey is a great example of how persistence, adaptability, and creativity can help entrepreneurs break into competitive industries. If you’ve ever thought about turning a passion into a business, this episode is packed with valuable insights! Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Suki. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Suki can be found here: Instagram - Website - Resources: John Grisham - Adobe - Wix -
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Episode #466 - Kindness as The Default In Cybersecurity - with Steve Mason Nova of Blue Technologies
03/26/2025
Episode #466 - Kindness as The Default In Cybersecurity - with Steve Mason Nova of Blue Technologies
I’m Granger Forson and you can find me at or on LinkedIn. On this episode, I talk with Steve Mason, the visionary behind Nova Blue Technologies, a remote-first cybersecurity company that grew from a solo startup during the lockdown to a 14-strong international team. Steve shares how a “kindness is the default” ethos permeates Nova Blue’s culture, creating an atmosphere of trust, flexibility, and empowerment. Fueled by his GCHQ and defense industry background, Steve’s focus on proactively configuring systems – rather than just alerting – sets Nova Blue’s managed service apart. Their hiring principle of “attitude, aptitude, and appetite” has seen Nova Blue attract dynamic, passionate individuals who fit perfectly into the “Nova Legion.” With 70% of leads coming from channel partners, Steve reveals how they are diversifying lead generation and why they are committed to organic growth before eyeing a potential exit. You’ll be inspired by the bold international aspirations (Canada, Middle East, Indonesia) that guide Nova Blue’s expansion plans – and the “people-first” approach they’ll keep at every stage. Tune in for insights on building a vibrant culture, scaling organically, and protecting SMEs worldwide. To ensure you don’t miss any inspirational future episodes do subscribe to ScaleUp Radio wherever you like to listen to your podcasts. Also, you can nominate a guest for ScaleUp Radio if you know someone with an interesting ScaleUp story – you can find how in the show notes. So, let’s now dive into the inspiring journey of kindness is the default, attitude-aptitude-appetite, and bootstrapped growth with Steve. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Granger here: Book a call with Granger - 30 minutes value add conversation for Business owners with Staff. Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Steve can be found here: Resources: Start With Why By Simon Sinek - The Infinite Game by Simon Sinek - The Rest Is Politics podcast - Diary of a CEO - Microsoft Teams - Stirling Bank app -
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Episode #465 - From Military-Grade Security to SME Cyber Protection - with Peter Rucinski
03/24/2025
Episode #465 - From Military-Grade Security to SME Cyber Protection - with Peter Rucinski
In this episode of ScaleUp Radio, I sit down with Peter Rucinski, co-founder of Assure Technical, to discuss his entrepreneurial journey and how his company has evolved to provide cybersecurity solutions for SMEs. Originally focused on high-value military and infrastructure projects, Assure Technical pivoted in 2016 to serve small and medium-sized enterprises, helping them navigate the increasingly complex world of cybersecurity. Today, they offer services like Cyber Essentials certification, penetration testing, and security audits to businesses that may not have dedicated security expertise in-house. Peter’s leadership style has been shaped by his Royal Navy background and a unique 18-month sailing adventure with his family, which forced him to balance running his business remotely while navigating the unpredictability of life at sea. His experience has given him deep insights into risk management, problem-solving, and maintaining resilience—all of which are critical in both sailing and cybersecurity. During our conversation, Peter shares practical advice for SMEs looking to improve their cybersecurity posture, including: 🔹 Why simply acknowledging cybersecurity as a priority can make a significant difference 🔹 How adopting the UK government's Cyber Essentials standard can mitigate 80% of common cyber risks 🔹 Why AI security doesn’t require special treatment beyond standard IT best practices We also dive into the challenges of scaling a cybersecurity business, from balancing sales and delivery capacity to attracting and retaining skilled talent in a competitive market. Peter explains how digital marketing, automation tools like Zapier, and strategic partnerships have helped Assure Technical continue to scale while maintaining high service standards. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Peter. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Peter can be found here: Resources: Zapier - BitOffender -
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Episode #464 - Scaling High-Performance Teams with Psychological Safety and Cognitive Diversity – with Csaba Toth
03/19/2025
Episode #464 - Scaling High-Performance Teams with Psychological Safety and Cognitive Diversity – with Csaba Toth
In this episode of ScaleUp Radio, we explore the invisible forces that drive team success with Csaba Toth, the founder of ICQ Global. Csaba is an expert in psychological safety, cognitive diversity, and motivational drivers—three key factors that can make or break a scaling business. ICQ Global operates in over 50 countries, with a network of more than 100 licensed partners, and is taught in 60 universities worldwide. The company focuses on measuring and optimising team dynamics to improve collaboration, innovation, and long-term performance. Throughout our conversation, Csaba shares how businesses can build high-performing teams by fostering psychological safety, embracing cognitive diversity, and understanding the motivational drivers that fuel engagement. Key Insights from This Episode: 🔹 Psychological safety is the foundation of high-performing teams – It’s not just about trust; it’s about ensuring people feel safe to take risks, challenge ideas, and contribute without fear of punishment. 🔹 Cognitive diversity acts like a team’s immune system – When teams embrace different ways of thinking rather than just surrounding themselves with like-minded individuals, they make better decisions and drive greater innovation. 🔹 Intrinsic motivation (Motivation 3.0) is the key to long-term performance – Traditional reward systems often fail to drive creativity and engagement. Understanding what truly motivates individuals can unlock a team’s full potential. We also discuss the scaling challenges that come with building a strong team culture, the risks of taking on investors without strategic alignment, and how leaders can balance passion with clear, practical communication. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Csaba. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Csaba can be found here: Resources: Uncommon Sense In Unusual Times by Csaba Toth - Adam Grant - Amy Edmondson - Daniel Pink -
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Episode #463 - Having a Strong ‘Why’ To Ignore Global Impact - with Ukponu Ayogu
03/17/2025
Episode #463 - Having a Strong ‘Why’ To Ignore Global Impact - with Ukponu Ayogu
I am Granger Forson, and you can find me at or connect with me on LinkedIn. In this inspiring episode, I talk with the remarkable trailblazer, Ukponu Ayogu, who is dedicated to uplifting immigrant women and mothers through coaching, mentorship, and technology solutions. We discuss her journey of starting a business born out of personal necessity – transforming her own struggle to find fulfilling work in a new country into a powerful resource for others. You’ll hear how her focus on helping women understand their ‘why’ and monetise their passions has fuelled incredible success stories. From creating streamlined tech stacks that automate processes for work-life balance, to launching the Rising Phoenix Network, Ukponu is on a mission to bring robust support to thousands of aspiring entrepreneurs. She shows us the importance of proving a business model before seeking outside funding, and how email marketing can truly change the game. If you’re ready to learn from someone who has mentored hundreds of women already, this is the conversation for you. Tune in and discover how to realign your motivation, build a supportive community, and set the foundation for a thriving business future! ✨ To ensure you don’t miss any inspirational future episodes do subscribe to ScaleUp Radio wherever you like to listen to your podcasts. So, let’s now dive into the inspiring journey of Passion, Persistence, and Global Empowerment with Ukponu. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Ukponu can be found here: Resources: Think & Grow Rich by Napoleon Hill - The Lean Startup by Eric Ries - Dare To Lead by Brene Brown - The Female Start Up Club podcast - Unfinished Business podcast - Mindset Manifestation podcast - Structured app - Apple Podcast app - Digest app -
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Episode #462 - From the Military To A Multi-Site Company - A “Zip” through Sean Taylor’s Business Journey
03/12/2025
Episode #462 - From the Military To A Multi-Site Company - A “Zip” through Sean Taylor’s Business Journey
Hi there, and welcome back to another edition of ScaleUp Radio, the podcast brought to you by Smart90 and inspired by the Entrepreneurial ScaleUp System. We aim to make navigating our ScaleUp journeys that little bit easier by learning from others' experiences.. I’m Kevin Brent, and in today's episode, I’m joined by Sean Taylor, the founder of Zip World—one of the UK’s most exciting adventure tourism businesses. In this episode, we’ll cover three key areas: Sean’s entrepreneurial journey—how Zip World grew from a single tree-top adventure in 2007 to a multi-site operation employing around 1,000 people. The challenges of scaling—including the impact of private equity investment, the difficulties of planning regulations, and why acquisitions are now key to growth. Quickfire insights—including Sean’s leadership philosophy, how his military background shaped his approach, and what’s next for Zip World. Sean’s story is packed with valuable lessons about resilience, strategic growth, and the importance of creating unforgettable experiences. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Sean. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Sean can be found here:
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Episode #461 - Scaling a Plant-Based Protein Brand with West African Superfoods - with Chibuikem Osuchukwu
03/10/2025
Episode #461 - Scaling a Plant-Based Protein Brand with West African Superfoods - with Chibuikem Osuchukwu
Hi there, and welcome back to another edition of ScaleUp Radio, the podcast inspired by the Entrepreneurial ScaleUp System and designed to make navigating our ScaleUp journeys that little bit easier by learning from others' experiences. I’m Kevin Brent, and in today's episode, I’m joined by Chibuikem Osuchukwu, also known as Chibs, the founder of GuDee—a plant-based protein brand harnessing the power of West African superfoods. Chibs’ journey is a fascinating one. He started his career in aerospace engineering but made the bold move into entrepreneurship, driven by a passion for nutrition, sustainability, and making a positive impact. GuDee is pioneering the use of egusi seeds, a high-protein, nutrient-dense, and allergy-free superfood that’s been consumed in West Africa for over 5,000 years. In this episode, our conversation is structured into three parts: 1️⃣ First, we discuss GuDee’s products, business model, and where it is on the ScaleUp journey. 2️⃣ Then, we explore the key challenges Chibs has faced while scaling, including educating the market about an unfamiliar product, navigating complex logistics, and bootstrapping the business. 3️⃣ Finally, we wrap up with a few quickfire questions to get to know Chibs’ thoughts on entrepreneurship and business growth. One key takeaway from this episode? 👉 Educating your market is just as important as having a great product. If customers don’t understand what you’re offering, they won’t buy it! Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Chibs. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Chibuikem can be found here: Resources: HubSpot -
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Episode #460 - Building a Mission-Driven Food Brand – Rhian Caffull’s Journey with VegLife
03/05/2025
Episode #460 - Building a Mission-Driven Food Brand – Rhian Caffull’s Journey with VegLife
On this episode of ScaleUp Radio, we’re joined by Rhian Caffull, the founder of VegLife, a fast-growing plant-based food brand making waves with its signature plant-based scotch eggs. What started as a small idea has now grown into a business that has sold over 70,000 units, with a strong focus on sustainability, education, and community impact. Rhian’s entrepreneurial journey began unexpectedly when she was made redundant from her job as an expedition leader during the pandemic. She turned this challenge into an opportunity, creating a plant-based alternative to the classic scotch egg—first as a hobby and then as a full-fledged business. With bootstrapped growth through catering, events, and independent retailers, she is now preparing for her first round of investment to scale production and expand even further. In this conversation, Rhian shares the reality of growing a food brand, from tackling the challenges of accessing capital to balancing product development and scaling production. She also talks about the importance of social impact, including community initiatives, education, and sustainability efforts that are embedded in VegLife’s mission. Key Takeaways: 🔹 Turning a crisis into an opportunity – how redundancy led Rhian to create and grow VegLife 🔹 Bootstrapping a food business – the power of starting small, selling at events, and building demand 🔹 The hidden challenges of scaling – why capital access, ingredient costs, and production limitations are key hurdles 🔹 The power of mission-driven entrepreneurship – how social impact and sustainability can be business drivers 🔹 Preparing for investment – what to look for in an investor and why alignment on values is critical Beyond business growth, VegLife is about making an impact. Rhian shares how the company is involved in community fridge programs, educational talks, and work placements, with plans to launch a foundation to expand its social mission. If you’re interested in scaling a food business, impact-driven entrepreneurship, or navigating the challenges of investment, this episode is packed with valuable insights. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Rhian. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Rhian can be found here:
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Episode #459 - Scaling, Selling, and Coaching – Dan Burner’s Entrepreneurial Journey
03/03/2025
Episode #459 - Scaling, Selling, and Coaching – Dan Burner’s Entrepreneurial Journey
On this episode of ScaleUp Radio, we’re joined by Dan Burner, a successful entrepreneur who built and sold a multi-million-pound home care agency, scaling it from a spare bedroom operation to a business with over 1,000 staff and 1,500 clients. Today, Dan is using his experience to coach SMEs on business growth and scaling strategies. Dan shares his hard-earned lessons on what it takes to grow and exit a business successfully, from investing ahead of growth and implementing strong systems to the emotional and strategic challenges of selling a company. Now, as a business coach, he works with a diverse range of SMEs, helping them understand their growth potential and navigate the hurdles of scaling. Key Takeaways: 🔹 Scaling successfully – why investing ahead of growth, having solid systems, and effective delegation are key 🔹 Exiting a business – the emotional and strategic challenges of selling and why competition among buyers is beneficial 🔹 Maintaining quality while growing – how a strong reputation and focus on service quality drive organic expansion 🔹 Lessons from coaching SMEs – why resilience, preparation, and the right mindset are critical for scaling up 🔹 The ‘say yes and make it happen’ approach – embracing the challenges of business growth with confidence Dan’s insights are invaluable for any business owner looking to scale, prepare for an exit, or develop a long-term growth strategy. Whether you're in the care industry or any other sector, his experiences in building, scaling, and selling a business offer practical advice you can apply to your own journey. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you listen to podcasts. For now, continue listening for the full story from Dan. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin & Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Dan can be found here:
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Episode #458 - Scaling with Strategy – A Financial Masterclass - with Ian Morgan
02/26/2025
Episode #458 - Scaling with Strategy – A Financial Masterclass - with Ian Morgan
On this episode of ScaleUp Radio, we bring you a special session from ScaleUp Club, where we had the privilege of speaking with Ian Morgan, founder of MBS Accountants. Ian shares invaluable financial strategies that can help business owners scale sustainably, improve profitability, and avoid common financial pitfalls. In this conversation, Ian introduces his approach to business growth using the "3 Rs" – Retention, Repeat orders, and Re-engagement – as key drivers of marketing success and cash flow stability. He also dives deep into pricing strategy, warning against the hidden dangers of discounting, and shares practical tips for cost management and financial best practices. Key Takeaways: 🔹 The "3 Rs" framework – how focusing on existing clients and past customers can drive significant revenue growth 🔹 The real cost of discounting – why a small price cut can halve your profits and what to do instead 🔹 Expense management made simple – how to categorise and cut unnecessary costs to improve cash flow 🔹 The importance of regular financial reviews – how weekly tracking of key financial metrics can transform decision-making 🔹 Scaling challenges – how to spot when your business model isn’t built for growth and how to adjust Whether you're looking to tighten up your financial processes, improve profitability, or scale your business sustainably, this episode is packed with actionable insights. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you listen to podcasts. For now, continue listening for the full story from Ian. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin & Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Ian can be found here:
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Episode #457 - From Bedroom Startup to £9M Travel Empire - How Holiday Architects Rebuilt Built a Thriving Travel Brand post COVID - with Andrew Hunt
02/24/2025
Episode #457 - From Bedroom Startup to £9M Travel Empire - How Holiday Architects Rebuilt Built a Thriving Travel Brand post COVID - with Andrew Hunt
Hi there, I’m Granger Forson, and welcome to another episode of ScaleUp Radio! You can find me at or connect with me on LinkedIn. On today’s episode, I’m speaking with Andrew Hunt, the founder and CEO of Holiday Architects, a travel company that has gone from a bedroom startup to a £9 million turnover business, specializing in long-haul, tailor-made holidays. But this is not just a story of success—it’s a story of resilience, reinvention, and smart scaling. Andrew shares how he built a business where deep customer relationships, an experienced team, and a strategic approach to marketing became the foundation of growth. He takes us through the challenges of scaling, surviving the COVID-19 crisis, and the decision to merge with another company—a move that ultimately made Holiday Architects stronger than ever. We’ll also dive into Andrew’s approach to recruitment, financial management, and building a team that thrives in a remote-first world. He explains why he values trust and delegation and how he empowers his employees to take ownership of decisions. And finally, we look ahead to the future—Andrew has ambitious plans to build a ‘house of brands’ within the travel industry over the next five years. He’s shifting his focus to group-level strategy and mentoring the next generation of leaders. To ensure you don’t miss any inspirational future episodes, do subscribe to ScaleUp Radio wherever you like to listen to your podcasts. So, let’s now dive into the inspiring journey of resilience, reinvention, and smart scaling with Andrew Hunt. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Andrew can be found here: Resources: Eat Sleep Work Repeat Podcast - Perplexity app -
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Episode #456 - How Persistence & Strong Focus Will Set You Apart In The Energy Industry - with Dan Tennakoon
02/19/2025
Episode #456 - How Persistence & Strong Focus Will Set You Apart In The Energy Industry - with Dan Tennakoon
In this episode of ScaleUp Radio, we’re joined by Dan Tennakoon, CEO of RE24, a pioneering enterprise platform that helps large energy users, particularly data centres, manage renewable energy. Dan shares his entrepreneurial journey, the challenges of scaling a business in the renewable energy sector, and the lessons he’s learned along the way. Key Points: 🔹 How RE24 is revolutionising the renewable energy market with long-term contracts and a customer-first approach 🔹 The biggest challenges Dan faced in scaling RE24, including building credibility, managing cash flow, and navigating the loneliness of entrepreneurship 🔹 The key factors behind RE24’s success: persistence, simplicity in messaging, and working with young, adaptable talent 🔹 Why securing an 18-month cash runway is crucial for financial stability 🔹 Dan’s long-term vision for RE24, including an IPO by 2033 and making 24/7 carbon-free energy accessible to all Make sure you subscribe to ScaleUp Radio so you never miss an episode! For now, continue listening for the full conversation with Dan Tennakoon. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Dan can be found here: Resources: Stanford University Thought Leaders Podcast -
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Episode #455 - Developing An Innovative Business In The Hospitality Industry - with Raluca Epureanu
02/17/2025
Episode #455 - Developing An Innovative Business In The Hospitality Industry - with Raluca Epureanu
In this episode of ScaleUp Radio, we sit down with Raluca Epureanu, the founder of Flairmakers—a pioneering talent-on-demand platform designed specifically for the hospitality industry. Raluca shares her inspiring journey from concept to creation, revealing how Flairmakers is revolutionising the freelance talent landscape by integrating skills training directly into their platform. Key Highlights: Innovative Business Model: Flairmakers connects hospitality businesses with freelance talent for short-term assignments, while also providing integrated training to expand the freelance talent pool. Funding Success: After raising an impressive £275,000 in a friends and family round, Flairmakers is now pursuing a pre-seed round with institutional investors to scale their impact. Challenges and Lessons Learned: Raluca discusses the delicate balance between product development and fundraising, along with the critical importance of defining a Minimum Viable Product (MVP) without falling into the perfectionism trap. Market Opportunity: With the travel and tourism industry representing 7% of global GDP, Flairmakers is tapping into a vast market, addressing the growing demand for skilled freelancers in the post-2020 world. Vision and Mission: Raluca’s goal is clear—establish Flairmakers as the global go-to platform for hospitality freelancers, empowering professionals through fair pay and lifelong learning. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Raluca. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Raluca can be found here: Resources: McKinsey Quarterly - The Diary of a CEO podcast - Cashing Out: How To Sell To Private Equity by Alexis Sikorsky - Slack - Fathom -
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Episode #454 - Brewing with Purpose: The Inspiring Story of Cotswold Lakes Brewery - with Nick Hunt
02/12/2025
Episode #454 - Brewing with Purpose: The Inspiring Story of Cotswold Lakes Brewery - with Nick Hunt
Hi, I’m Granger Forson, and you can find me at or on LinkedIn. On this episode of ScaleUp Radio, I chat with Nick Hunt, the Chief Beer Officer and co-founder of Cotswold Lakes Brewery, a microbrewery redefining what it means to run a purpose-driven business. Nick takes us through the journey of founding Cotswold Lakes Brewery in 2021 with a clear mission: creating “Beer with Purpose.” He shares how the business has grown from homebrewing experiments to an award-winning brewery that integrates sustainability, community, and quality into every pint. You’ll hear how Cotswold Lakes Brewery uses surplus bread to craft their beers, harvests rainwater to reduce their environmental footprint, and hosts taproom events to engage with the local community. Their unique approach ensures that both purpose and profit thrive in harmony. Nick also reflects on the challenges of growing a seasonal business, the lessons learned from early missteps, and the importance of testing, pivoting, and embracing curiosity to achieve sustainable growth. To ensure you don’t miss any inspirational future episodes, do subscribe to ScaleUp Radio wherever you like to listen to your podcasts. So, let’s now dive into the inspiring journey of sustainability, community, and premium brewing with Nick Hunt. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Nick can be found here: Resources: Start With Why by Simon Sinek - 4,000 Weeks by Oliver Burkeman - Build Your Purpose Podcast with Tom Hicks - Trello -
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Episode #453 - ScaleUp Club - Building a Legacy with Sarah Simons of British Baby Box
02/10/2025
Episode #453 - ScaleUp Club - Building a Legacy with Sarah Simons of British Baby Box
In this episode of ScaleUp Radio, Kevin Brent speaks with Sarah Simons, co-founder of British Baby Box, a company dedicated to providing safe sleeping spaces for newborns while addressing social inequalities. Celebrating their 10th anniversary this year, British Baby Box is on the brink of delivering their millionth baby box. Sarah’s journey began with a tough upbringing that instilled in her the resilience and drive to succeed. She shares how these qualities shaped her entrepreneurial path, culminating in the establishment of British Baby Box with her business partner. Inspired by Finland’s 90-year tradition of government-issued baby boxes, Sarah and her partner adapted the idea for the UK, tailoring it to meet the needs of families in poverty. Throughout this episode, Sarah delves into: Her entrepreneurial journey: From a challenging childhood to launching a business with no prior experience. Establishing credibility: Securing the first British Standards certification for baby boxes after a rigorous four-and-a-half-year process. Balancing profit and social mission: How British Baby Box partners with government agencies, local councils, and charities to distribute boxes to families in need, ensuring babies have a safe place to sleep. Future aspirations: Expanding beyond the UK, with discussions already underway to bring British Baby Box to Europe. The one key thing from this episode? Believe in yourself and your mission—it’s the foundation for building something meaningful. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Sarah. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin & Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Sarah can be found here:
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Episode #452 - Insights on Scaling Businesses With Purpose - with Dr Serge Santos
02/05/2025
Episode #452 - Insights on Scaling Businesses With Purpose - with Dr Serge Santos
In this engaging episode of ScaleUp Radio, host Kevin Brent sits down with Dr. Serge Santos, a self-described "business physicist" and seasoned entrepreneur, to uncover his unique journey in business acquisition, scaling, and team building. Serge, with his multicultural roots spanning Switzerland, Portugal, and Britain, shares invaluable insights from his transformation from a management consultant to an independent business owner and investor. Key Highlights from the Episode: Business Acquisition Philosophy: Serge delves into why he transitioned from consulting to business ownership, highlighting his criteria for purchasing a company. His focus on profitability, recurring revenue, fragmented industries, and businesses requiring TLC offers a masterclass in selecting the right acquisition targets. Lessons in Leadership and Team Building: He reflects on the challenges of taking over an established team, emphasising the importance of nurturing culture, trusting your staff, and adopting a "no dickhead policy" to maintain a collaborative and positive work environment. Starting a Scalable Business: Serge shares how he balanced his venture into the compressed air industry with launching the Funding Alternative Group, a virtual lending business aimed at helping SMEs. His step-by-step strategy of securing financial stability before embarking on riskier ventures is an inspiring takeaway for any entrepreneur. Pragmatic Insights on Cash Flow and Operational Excellence: With a strong focus on "cash is king," Serge discusses his approach to operational efficiency, sustainable growth, and building customer trust through reliable service delivery. Key Challenges and Takeaways: Serge opens up about learning from setbacks, including a legal battle over unpaid work, and how those experiences shaped his approach to scaling businesses. His advice to entrepreneurs about maintaining focus, delaying gratification, and the value of mentors is invaluable. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Serge. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Serge can be found here: Resources "The Missing Billionaires" by Victor Haghani & James White - Podcast: The Storytelling Lab by Rain Bennett - ChatGPT - Fireflies - Perplexity -
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Episode #451 - Scale Up Club Presentation - with Charlotte Melia from D & F Creative
02/03/2025
Episode #451 - Scale Up Club Presentation - with Charlotte Melia from D & F Creative
In this episode of ScaleUp Radio, host Kevin Brent is joined by Charlotte Melia, the inspiring founder of D&F Creative, to explore how she scaled her international events business across London, New York, and Riyadh. Charlotte shares her entrepreneurial journey, including her evolution from organising children's parties to delivering high-profile corporate events globally. She opens up about the challenges of scaling internationally, from managing cash flow to hiring senior leadership and balancing the demands of running a business as a single mother. This episode is a must-listen for business leaders, female founders, and anyone navigating international growth. Charlotte also shares valuable advice on building networks, refining pitches, and embracing bold decisions when scaling up. D&F Creative’s Business Evolution: Originated as a children’s party business before pivoting to corporate events Expanded into corporate events, focusing on sports fan zones, internal communications, and brand activations. Achieved international growth with offices in London, New York, and Riyadh, delivering results faster than expected, including three events in Riyadh within ten weeks. Challenges of Scaling Internationally: Transitioning from upfront private event payments to 30-60 day corporate payment terms caused cash flow strain. Seasonal revenue fluctuations led to opening a Middle East office to bridge gaps in Q1 business. Hiring senior roles, such as a Financial Director and operations leads, to address leadership gaps. Balancing international travel demands while parenting a son with severe autism. Advice for Female Founders: Build strong networks and learn from connections. Practice your elevator pitch through competitions to refine your message. Be bold in pursuing international opportunities and pivoting when needed. Surprisingly, the Saudi market has proven to be very supportive of women-owned businesses. Sustainability Initiatives: Prioritising local supply chains in all regions. Vetting vendors based on sustainability credentials. Implementing a no single-use plastics policy worldwide. Investing profits into a biodegradable balloon research project with Imperial College London. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Charlotte. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin & Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Charlotte can be found here:
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Episode #450 - Transitioning Leadership & Empowering Teams - with Doug Betts of Sure Betts HR Solutions
01/29/2025
Episode #450 - Transitioning Leadership & Empowering Teams - with Doug Betts of Sure Betts HR Solutions
In this insightful episode of ScaleUp Radio, Kevin Brent sits down with Doug Betts, the founder of Sure Betts HR Solutions. Doug shares his journey of creating a proactive HR consultancy tailored for charities and non-profits with up to 60 employees. Through his expertise and practical advice, Doug sheds light on the leadership challenges that growing businesses face and provides actionable strategies to overcome them. Key Points In This Episode Building a Proactive HR Framework: How Doug’s business improves workplace culture and leadership for smaller organisations in the non-profit sector. Leadership Development: Why businesses struggle when promoting technically skilled employees to leadership roles and how to fix it. Organisational Design: The importance of clear career paths and accountability in building a scalable business. Scaling as a Founder: How to transition from managing everything to empowering teams and focusing on high-value tasks. The Value of Writing a Book: Doug’s experience with his book From New Line Manager to Great People Leader and how it serves as a tool for thought leadership and business growth. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Doug. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Doug can be found here: Resources: Ben Sweeney (Corporate Sween) - Nick James Empire Builders - Breathe HR -
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Episode #449 - Empowering Adult Learners Through Innovation - with Rafmary Baker
01/27/2025
Episode #449 - Empowering Adult Learners Through Innovation - with Rafmary Baker
In this episode of ScaleUp Radio, we sit down with Rafmary Baker, founder of the Cambridge Business Online Centre. This award-winning educational enterprise is transforming the way adult learners, particularly those from hard-to-reach groups, access skills training and education. Rafmary shares her journey of building a business that not only helps individuals gain employment, start businesses, or pursue further education but also emphasizes the critical role of soft skills, digital literacy, and continuous learning in today's fast-paced world. We delve into: The innovative approaches Cambridge Business Online Centre employs to make education accessible and impactful for all. The challenges of transitioning from grant funding to a sustainable revenue-based model while staying true to the mission of inclusivity. Leadership insights, including avoiding accidental managers and the power of philosophies like Kaizen for continuous improvement. Rafmary’s passion for education and technology shines as she discusses how AI integration is transforming the Centre's services and the importance of working alongside technology. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Rafmary. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Rafmary can be found here:
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Episode #448 - It’s About Collaboration, Transparency & Passion - with Fiona Wylie
01/22/2025
Episode #448 - It’s About Collaboration, Transparency & Passion - with Fiona Wylie
In this episode of ScaleUp Radio, Kevin Brent speaks with Fiona Wylie, the CEO and founder of Brand Champions, a dynamic marketing consultancy with a unique team of ex-clients. Brand Champions positions itself as an extension of its clients’ marketing teams, providing bespoke marketing solutions across industries ranging from healthcare to restaurants, including big names like Pizza Express. Fiona shares the inspiring story of building a consultancy that not only delivers exceptional results but also maintains a laser focus on client satisfaction and team happiness – both exceeding 90%. The conversation is divided into three key sections: The Business: Fiona provides a detailed overview of Brand Champions, including its transparent pricing model, virtual team structure, and wide range of services. Scaling Challenges: We dive into the obstacles Fiona has faced, such as generating new business and retaining a cohesive team, and the strategies she’s implemented to overcome them. Quickfire Insights: Fiona shares her thoughts on consistent marketing strategies, balancing brand-building with sales activation, and what the future holds for Brand Champions, including their global ambitions. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Fiona. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Fiona can be found here: Resources: The Alchemist by Paulo Coelho - The Immortal Life of Agencies podcast - SparkToro -
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Episode #447 - Transforming Leadership and Culture - with Tess Cope
01/20/2025
Episode #447 - Transforming Leadership and Culture - with Tess Cope
In this episode of ScaleUp Radio, Kevin Brent is joined by Tess Cope, the founder of The Transformation Agency, to explore her systemic coaching framework, leadership development strategies, and the scaling journey of her business. Tess shares her expertise in working with medium to large organisations to enhance leadership team dynamics and organisational culture. She also reveals how her coaching approach, HARNESS, helps leaders identify behavioural patterns and navigate complex transitions. Whether you're scaling a team, hiring new leaders, or trying to maintain your organisational culture through growth, Tess offers invaluable advice for founders and leaders alike. What You’ll Learn in This Episode: The HARNESS Framework: How unpacking personal and organisational history can lead to sustainable behavioural shifts. The importance of addressing root causes, from stakeholder feedback to mapping family patterns. Leadership Transition Challenges: How to “clean the seat” for new leaders while honouring past contributions. Managing allergic reactions to new hires and balancing autonomy with legacy relationships. Advice for Founders Scaling Their Business: Recruiting for cultural fit, involving your team in hiring, and using competency-based tools. Staying consistent in business development efforts, even during tough times. Practical tips for managing time and staying intentional about growth. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Tess. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Tess can be found here: Resources: Harness by Tess Cope - Your Team Is Not The Issue by Tess Cope - The New Psychology of Winning by - Otter app -
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Episode #446 - From Startup to £8M in 3 Years: The Secret Sauce of Media Planning and Scaling - with Adam Hopkinson
01/15/2025
Episode #446 - From Startup to £8M in 3 Years: The Secret Sauce of Media Planning and Scaling - with Adam Hopkinson
Hi there, I’m Granger Forson. You can find me at [www.bizsmart-gloucestershire.co.uk](http://www.bizsmart-gloucestershire.co.uk) or connect with me on LinkedIn. In this episode of ScaleUp Radio, I speak with Adam Hopkinson, founder of PASHN Media Agency. PASHN Media, founded in 2022, is a dynamic media planning and buying agency that connects brands with their ideal customers. Adam and his team specialize in the fashion, entertainment, and leisure sectors, catering to clients with advertising budgets of £1-1.5M per year. Within three years, Adam has grown PASHN to an impressive £8M in revenue with a team of 12 – all while maintaining profitability and a clear focus on innovation and client impact. Adam shares how he built PASHN “cold,” relying on industry relationships, creative marketing, and a strong emphasis on empowering his team. From finding versatile “open water swimmers” to shaping roles as the business grows, Adam emphasizes a culture of adaptability and collaboration, ensuring the team is aligned and motivated to excel. We also discuss the importance of financial discipline in scaling a business, with Adam highlighting the value of early financial planning and clear communication with clients. He offers invaluable insights into the challenges of startup life, including navigating difficult client relationships and maintaining a steady cash flow. This episode is packed with actionable advice, whether you’re scaling your business or dreaming of building your own venture. Adam’s story is a masterclass in leveraging experience, staying flexible, and turning a vision into reality. To ensure you don’t miss any inspirational future episodes, do subscribe to ScaleUp Radio wherever you like to listen to your podcasts. So, let’s now dive into the inspiring journey of growth, finding the right team, and vision with Adam Hopkinson. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Granger here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Adam can be found here: 07944 380323 Resources: Ogilvy on Advertising by David Ogilvy - Let’s Do The Right Thing podcast - Rydoo app - Microsoft Suite -
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Episode #445 - Bringing Real Passion and Accessible, Smarter Data to Real Estate - with Sebastian Boncu
01/13/2025
Episode #445 - Bringing Real Passion and Accessible, Smarter Data to Real Estate - with Sebastian Boncu
In this episode of ScaleUp Radio, we dive into the exciting world of geospatial AI and its transformative potential in real estate with Sebastian Boncu, the CEO and founder of Voolu. Sebastian shares how his company is using cutting-edge technology to make data analysis more accessible, smarter, and impactful for decision-making in real estate and beyond. We discuss: The Business and its Vision Voolu is developing a geospatial AI platform that aggregates various datasets, including real estate, census, and crime data, making it interrogable using natural language AI. Their goal? To refine property valuation with unprecedented accuracy and eventually become a leading geospatial analysis tool across Europe. The Scaleup Journey Starting as a bootstrapped venture three years ago, Voolu has since raised £350k, led by SFC Capital, and is now laser-focused on securing larger contracts to de-risk future funding rounds. Sebastian talks about the challenges of navigating startup life, balancing a bold vision with lean methodology, and the critical role of the right team. The Challenges and Lessons Learned From assembling a motivated, equity-incentivised team to learning through small failures, Sebastian underscores the importance of passion, continuous action, and finding experienced advisors in driving growth. The Road Ahead With ambitious plans to scale operations across Europe in the next five years, Voolu is building out AI-powered tools to enhance property valuation accuracy, expanding datasets, and preparing to ramp up marketing once product-market fit is solidified. Make sure you don’t miss any future episodes by subscribing to ScaleUp Radio wherever you like to listen to your podcasts. For now, continue listening for the full story from Sebastian. Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for. If you would like to be a guest on ScaleUp Radio, please click here: You can get in touch with Kevin here: Kevin's Latest Book Is Available! Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up. More on the Book HERE - Sebastian can be found here: Resources: Y Combinator - Diary of a CEO - LinkedIn - Fathom - ChatGPT - Slack - WhatsApp -
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