Episode #480 - Building A Gym Business Where Everyone Finally Feels At Home - with Louise Williams
Release Date: 05/14/2025
Episode #508 - ScaleUp Club - Turning Customer Service into a Strategic Growth Lever - with Logan Naidu
ScaleUp Radio
This month’s special edition of ScaleUp Radio is a deep dive into what it really means to make customer service a powerful driver of business growth. Recorded live at our monthly ScaleUp Club session, we welcome back Logan Naidu, founder of Kernel Groups and a previous guest on the podcast, for an exclusive Q&A. Logan shares powerful insights from his journey scaling a business that’s not just growing in numbers but creating real impact in the market — particularly through customer service excellence. His firm, Kernel Groups, operates with over 280 employees across the globe and is...
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Episode #507 - From a £10 Startup to Strategic Growth: The Orange Notebook Journey
- with Corina Calugaru and Alina Stancu
ScaleUp Radio
In this episode of ScaleUp Radio, Kevin Brent is joined by Corina Calugaru and Alina Stancu, the dynamic duo behind The Orange Notebook – a business that started during the pandemic with just £10 in the bank and a whole lot of passion. From a modest marketing agency, it has evolved into a strategy-led consultancy offering business coaching, outsourced marketing, and rebranding services. We delve into how they turned an idea sketched in an orange notebook into a thriving business, and the insights they’ve gained helping other entrepreneurs scale. The conversation is structured in three...
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Episode #506 - Evolving From Handmade Gifts To A Successful Wellness & Lifestyle Brand - with Edith Peterhegyi
ScaleUp Radio
On this episode of ScaleUp Radio, Kevin Brent is joined by Edith Peterhegyi, the creative force behind Eden Collection, a rapidly growing wellness and lifestyle brand that began as a lockdown hobby and is now a thriving business offering beautifully crafted, all-natural products. From Buzz Bombs to shower mists, facial oils, and home fragrances, Eden Collection has built a loyal customer base through a combination of aesthetic excellence, product quality, and uplifting hidden messages. But this isn’t just a story of pretty packaging—Edith shares the realities of scaling a product-based...
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Episode #505 - Disrupting Home Services: How WarmZilla Is Scaling with Tech, Branding, and Bold Ambition - with Matthew Powell
ScaleUp Radio
In this episode of ScaleUp Radio, Kevin Brent speaks with Matthew Powell, the founder of WarmZilla – a fast-growing disruptor in the UK home services market. From boilers to EV chargers and air conditioning, WarmZilla has built a 24/7 online platform that delivers next-day installations across the nation. Over just two and a half years, Matthew scaled the business to multi-million pound revenues, all without external funding - and they are now in their 7th year. But now, with an eye on £50 million turnover within five years, he’s exploring new frontiers – from international...
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Episode #504 - Finding A Competitive Advantage In An AI World - with Sameer Rahman
ScaleUp Radio
In this episode of ScaleUp Radio, Kevin Brent is joined by Sameer Rahman, the CEO of Datamonet – a consultancy helping organisations build data and AI strategies that drive commercial value. With a background in data science and years of experience across sectors, Sameer shares his insights into how small and medium businesses can get smarter with data without needing to become tech giants. Sameer founded Datamonet to tackle a problem he saw time and again – decision-makers who were data-rich but insight-poor. Through tailored consulting, from “power hours” to deep-dive strategy...
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Episode #503 - Why Knowing Your Ideal Customer Changes Everything for Growth - with David Allen
ScaleUp Radio
Hi, I’m Granger Forson, business coach at . You can also find me on LinkedIn. In this episode of ScaleUp Radio, I’m joined by Dave Allen, Managing Director of Square One Network, a B2B telecoms provider based in Bristol. Dave’s journey is a great example of leadership growth in action. Having fallen into the telecoms world in the late 90s, Dave has built his career around the belief that communication is at the heart of all good business. Since becoming MD of Square One Network, he’s steered the company through significant cultural shifts, focusing on building a...
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Episode #502 - 500 Episodes - Celebrating the Journey
ScaleUp Radio
In this episode Kevin Brent looks back on 500 episodes of ScaleUp Radio, taking a moment to reflect on the invaluable lessons, insights, and stories gathered from hundreds of conversations with ambitious entrepreneurs and business leaders. With its mission rooted in making the scale-up journey easier by learning from others' experiences, ScaleUp Radio has consistently highlighted what it truly takes to build a valuable and scalable business. 💡 Core Takeaways from 500 Episodes Scaling vs. Growth: Real scale comes from optimising systems—not just adding more resources. Greg Baldwin's use...
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Episode #501 - Revolutionising Pet Care With the Dental Wand - with Victor Carpio
ScaleUp Radio
In this episode of ScaleUp Radio, Kevin Brent sits down with Victor Carpio, the innovative founder of Inventor Smart Care, to discuss how a passion for solving a common pet health problem led to the creation of a world-first product: the Dental Wand – a toothbrush designed specifically to let cats control their own dental care. Victor shares the journey of launching a startup in a niche but high-potential market, including the challenges of developing a product for animals, bootstrapping through multiple prototypes, and preparing for national TV exposure on Dragons' Den. He also dives into...
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Episode #500 - Sustainability Isn’t a Side Hustle, It’s the Future of Businesses making a Local Impacts - with Emma Burlow
ScaleUp Radio
Hi, I’m Granger Forson – find me at or connect with me on LinkedIn. On this edition of ScaleUp Radio, I’m joined by Emma Burlow, founder of Lighthouse Sustainability and a leading voice in the world of circular economy and sustainable business. Emma’s journey spans over 25 years in sustainability – and she’s not just talking the talk. From her early days in waste management to becoming head of circular economy at Resource Futures and founding her own business, she’s been on the front line helping organisations make a genuine, lasting impact....
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Episode #499 - A Mission to Reinvent Fleet Security Through Camaraderie and Code - with Kevin Pope
ScaleUp Radio
Hi, I’m Granger Forson – find me at or connect with me on LinkedIn. In this episode of ScaleUp Radio, I’m joined by Kevin Pope, the dynamic Managing Director of Protrack Solutions and Biostart Security. Kevin’s story begins with a military mindset and a knack for spotting opportunity. After leaving the army, he entered the world of telematics and soon saw a gap he just had to fill. That leap of faith led to Protrack – a vehicle and fleet tracking business that’s now an innovation leader in compliance apps and software integration for businesses across...
info_outlineI’m Granger Forson and you can find me at www.bizsmart-gloucestershire.co.uk or connect with me on LinkedIn. Today on ScaleUp Radio, I’m chatting with Louise Williams, co-owner of Solace Gym in Cheltenham and the warm personality behind the Pink Pear Bear blog.
Louise shares her inspiring journey from feeling frustrated by the unrealistic “insta-perfect” images of motherhood to embracing her own ADHD diagnosis and turning her desire to help others into a thriving community-centered gym. She believed wholeheartedly in creating a place where everyone, from teenagers to seniors, could comfortably work out and feel accepted.
Solace Gym’s motto is simple: “Be Yourself.” Whether you’re an avid gym-goer or stepping onto the mat for the very first time, you’ll discover a judgment-free environment that’s not about the most fashionable gear or perfect poses. Instead, it’s about showing up, moving your body, and finding mental clarity through exercise.
Through the highs and lows of launching a new venture, Louise highlights the power of patience, solid teamwork, and a healthy dose of creativity. And of course, she reveals how she balances running a gym without contracts, blogging about ADHD, and caring for her family all at the same time.
If you’ve ever wanted a supportive community to help you feel empowered, both physically and mentally, this is the episode for you. Tune in to be truly inspired by Louise’s drive and discover how breaking the “business as usual” rules can be a game-changer for your own entrepreneurial journey.
To ensure you don’t miss any inspirational future episodes do subscribe to ScaleUp Radio wherever you like to listen to your podcasts.
So, let’s now dive into the inspiring journey of community, wellbeing, and self-discovery with Louise
Scaling up your business isn't easy, and can be a little daunting. Let ScaleUp Radio make it a little easier for you. With guests who have been where you are now, and can offer their thoughts and advice on several aspects of business. ScaleUp Radio is the business podcast you've been waiting for.
If you would like to be a guest on ScaleUp Radio, please click here:
https://bizsmarts.co.uk/scaleupradio/kevin
You can get in touch with Granger here:
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Kevin's Latest Book Is Available!
Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up.
More on the Book HERE - https://www.esusgroup.co.uk/
Louise can be found here:
https://www.instagram.com/solacegymchelt/
https://www.facebook.com/solacegymchelt/
https://www.linkedin.com/company/solace-gym/about/
https://www.instagram.com/pinkpearbear
Resources:
ADHD AF podcast - https://www.adhdasfemales.com/
Canva - canva.com