Episode #547 - Scaling Sales: The Right Way, At The Right Time - with Steve Johnson
Release Date: 12/03/2025
ScaleUp Radio
Hi there and welcome back to another edition of ScaleUp Radio, the podcast brought to you by Smart90, inspired by the Entrepreneurial ScaleUp System and designed to make navigating our ScaleUp journeys that little bit easier by learning from others' experiences. I’m Kevin Brent and in today's episode I’m joined by Steve Johnson. Steve’s a founder who’s been in the trenches, he grew his SaaS business from £750k to over £5 million ARR in just three years. In this conversation, we break down his proven 3-stage framework for scaling sales the right way, starting with the founder doing...
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Hi, I’m Granger Forson, and you can find me at or on . In this episode of ScaleUp Radio, I’m joined by Hamish Yates, founder and CEO of Neptune Infrastructure Associates, a fast-growing advisory firm dedicated to helping asset managers optimise the performance of renewable energy projects across Europe. With experience advising on over £2 billion of projects powering more than two million homes, Hamish brings a rare blend of engineering rigour and entrepreneurial purpose to the clean energy space. We explore how Neptune was built on a...
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In this edition of ScaleUp Radio Shorts, Kevin Brent and Granger Forson distil powerful insights from two recent ScaleUp Radio interviews with: Kat Wellum-Kent, founder of The Fractionals Group, and Phil Harding, founder and MD of BBB Drinks. While their businesses differ in sector and style, finance/HR versus premium drinks distribution, both founders offer hard-earned lessons on how to scale smartly and sustainably. 🎯 What You’ll Learn in This Episode: ✅ The power of specialisation – Kat’s fractional model brings strategic and operational finance/HR under one...
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Hi, I’m Granger Forson, and you can find me at or connect with me on . In this episode of ScaleUp Radio, I sit down with Kat Wellum-Kent, founder of The Fractionals Group. A business built on the powerful idea that scale-ups deserve fractional support that truly integrates into their teams. Kat shares her inspiring journey from accountant to entrepreneur, revealing how a chance lunch with a friend in Australia sparked her leap into creating Fractional Finance and later Fractional Human Resources. From just an idea to a 12-person team...
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In this episode of ScaleUp Radio, I’m joined by Phil Harding, the founder of BBB Drinks, a business that’s not only disrupting the traditional drinks distribution model but also redefining how emerging brands grow and scale in an evolving market. From a shift in consumer drinking habits to a unique retainer-based model, Phil shares how BBB Drinks is tackling the industry's deep-rooted inefficiencies head-on – and helping new brands get the attention and traction they deserve. This episode is structured in three parts: The Business & Model: We explore BBB’s innovative business...
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In this powerful ScaleUp Radio Shorts episode, Kevin Brent and Granger Forson contrast two founders tackling very different ends of the healthcare and life sciences spectrum: Michael Colling-Tuck, founder of Agency Medical Marketing, is on a mission to ensure life-changing innovations get adopted by clinicians and patients. Prasun Chakraborty, founder of Genevation, is developing personalised cancer vaccines using cutting-edge AI and immunotherapy. One is solving the problem of visibility and market traction. The other is solving for scientific possibility and clinical impact. Yet both share...
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Find me, Granger Forson, at or connect with me on . This episode of ScaleUp Radio features Michael Colling-Tuck, founder of Agency Bristol, a specialist marketing agency helping medical and technology innovators reach both patients and healthcare professionals. With over twenty years in healthcare, Michael has seen how even the most brilliant inventions can fail if no one knows they exist. His agency bridges that critical gap, giving groundbreaking products a fighting chance to reach the people whose lives they can transform. What makes Michael’s...
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In this episode of ScaleUp Radio, we're diving into the groundbreaking world of personalised cancer treatments with Prasun Chakraborty, founder of Genevation – a biotech startup on a mission to revolutionise how we treat and potentially prevent cancer. Unlike the traditional one-size-fits-all approach to oncology, Genevation is using advanced AI and genetic sequencing to create custom mRNA cancer vaccines for individual patients – in just 14 days. Prasun shares the inspiring story behind the business, the massive challenges of scaling deep-tech biotech, and his clear vision of a future...
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In this special ScaleUp Radio Shorts episode, Kevin Brent and Granger Forson take a step back to reflect on two contrasting founder journeys shared recently on the podcast: Paul Wray, founder of Breakspeare Clinic, a values-driven physiotherapy business Joe van Gelder, founder of fintech firm Powdr, a fast-scaling tech company Although these two founders operate in completely different industries and approach business from opposite ends of the personality spectrum, their journeys reveal powerful shared lessons about scaling, leadership and founder development. What You’ll Learn in...
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Hi, I’m Granger Forson from , or find me on LinkedIn, and in this episode of ScaleUp Radio, I’m joined by Paul Wray, the owner of Breakspeare Clinic, a multi-site physiotherapy and wellness practice based in West Oxfordshire. Paul’s story is one of continuous learning, resilience, and a genuine commitment to helping people move better and live pain-free lives. Starting as a physiotherapist over 30 years ago, he worked within the NHS before joining Breakspeare Clinic, eventually buying the business after a decade of hands-on experience. Today, his...
info_outlineHi there and welcome back to another edition of ScaleUp Radio, the podcast brought to you by Smart90, inspired by the Entrepreneurial ScaleUp System and designed to make navigating our ScaleUp journeys that little bit easier by learning from others' experiences. I’m Kevin Brent and in today's episode I’m joined by Steve Johnson.
Steve’s a founder who’s been in the trenches, he grew his SaaS business from £750k to over £5 million ARR in just three years. In this conversation, we break down his proven 3-stage framework for scaling sales the right way, starting with the founder doing the selling.
This episode is structured in three parts:
First, we explore Steve’s background, business model, and where he is on the scaleup journey.
Second, we dive into the tough lessons of scaling sales, from hiring evangelists over mercenaries, to the critical role of positioning.
And finally, we wrap up with a few quickfire questions to hear Steve’s take on leadership and learning.
One key takeaway: “If the CEO hasn’t sold it themselves, they’ve no idea what makes a good sales process, or a good hire.”
Quick heads-up, we’re looking for a handful of founders to test our new AI-powered Smart90 Lite app.
It’s built to help you stay accountable and actually deliver on your goals, in just a few minutes a day.
It’s free while we’re in testing, and your feedback will help shape the final version.
👉 You can try it now at email kevin@biz-smart.co.uk
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For now, continue listening for the full discussion with Steve.
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Kevin's Latest Book Is Available!
Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up.
More on the Book HERE - https://www.esusgroup.co.uk/
Steve can be found here:
https://www.linkedin.com/in/stevejohnsonactual/
Resources:
Thinking In Systems by Donella Meadows - https://uk.bookshop.org/p/books/thinking-in-systems-international-bestseller-donella-meadows/3265846?ean=9781603580557&next=t
The Goal by Jeff Cox - https://uk.bookshop.org/p/books/the-goal-a-process-of-ongoing-improvement-eliyahu-m-goldratt/55822?ean=9780566086656&next=t
The Brand Gap by Marty Neumeier - https://uk.bookshop.org/p/books/brand-gap-the-revised-edition-marty-neumeier/4452437?ean=9780321348104&next=t
Octavo by Marty Neumeier - https://uk.bookshop.org/p/books/octavo-a-novel-marty-neumeier/7446775?ean=9798987158456&next=t
Simplicity by Edward de Bono - https://uk.bookshop.org/p/books/simplicity-edward-de-bono/4317445?ean=9780241257487&next=t
ChatGPT - https://chatgpt.com/
Gemini - https://gemini.google.com/