Episode #549 - Designing Products That Change Lives, Innovation, Resilience and Radical Teamwork - with Jono Taylor
Release Date: 12/08/2025
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info_outlineHi, I’m Granger Forson find me at www.bizsmart-gloucestershire.co.uk or connect on LinkedIn and in this episode of ScaleUp Radio we dive deep into the world of product design engineering with Jono Taylor, founder of Relay Industries.
Jono has spent ten years building a business that brings breakthrough physical products to life, helping solve real-world problems in medical, industrial, scientific and connected technology sectors. From life-saving blood pumps and IoT telematics hardware to quantum physics instrumentation, Relay Industries stands out by combining creativity with deep manufacturing insight.
What makes Jono’s journey special is the unwavering belief in humility, shared thinking and building long-term relationships. He openly discusses the rollercoaster of growth: winning major international contracts, expanding rapidly, then facing a six-month drought that forced difficult decisions. Through resilience and relentless networking, the company rebuilt stronger and now operates with a flexible team structure powered by freelancers treated like true teammates.
At the heart of Relay Industries sits a passion that shines through every story: designing products that genuinely improve lives, avoiding landfill for landfill's sake, and creating environments where people and ideas thrive.
If you want inspiration on navigating uncertainty, scaling with lean thinking, and finding joy in solving meaningful problems, this episode is a must-listen. 🎙️
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So, let’s now dive into the inspiring journey of invention, resilience and collaboration with Jono Taylor.
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Kevin's Latest Book Is Available!
Drawing on BizSmart’s own research and experiences of working with hundreds of owner-managers, Kevin Brent explores the key reasons why most organisations do not scale and how the challenges change as they reach different milestones on the ScaleUp Journey. He then details a practical step by step guide to successfully navigate between the milestones in the form of ESUS - a proven system for entrepreneurs to scale up.
More on the Book HERE - https://www.esusgroup.co.uk/
Jono can be found here:
https://www.relayindustries.com/
https://www.linkedin.com/in/jonotaylor/
Resources:
The Designers Directory of Colour by Sean Adams - https://uk.bookshop.org/p/books/designer-s-dictionary-of-colour-uk-edition-sean-adams/4244311?ean=9781419726392&next=t
The Curious Bartender podcast - https://www.thecuriousbartender.com/
Timely app - https://www.gettimely.com/features/mobile-app/