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From "Scrum Master Is the Secretary" to True Co-Leadership | Havva Sevay

Scrum Master Toolbox Podcast: Agile storytelling from the trenches

Release Date: 08/07/2026

Using Cycle Time As A Storyteller, Not A Scorecard In Agile Retrospectives | Joshua McDonald show art Using Cycle Time As A Storyteller, Not A Scorecard In Agile Retrospectives | Joshua McDonald

Scrum Master Toolbox Podcast: Agile storytelling from the trenches

Joshua McDonald: Using Cycle Time As A Storyteller, Not A Scorecard In Agile Retrospectives Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: .   "Metrics is not about telling people do better. It's about telling that story." - Joshua McDonald   Joshua brings cycle time as his biggest current coaching challenge. The problem is familiar: when a Scrum Master points to a story with high cycle time, developers can feel blamed, even when the intent is learning. Joshua reframes the...

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The Distributed Agile Team That Hid Problems Behind Follow-Up Stories | Joshua McDonald show art The Distributed Agile Team That Hid Problems Behind Follow-Up Stories | Joshua McDonald

Scrum Master Toolbox Podcast: Agile storytelling from the trenches

Joshua McDonald: The Distributed Agile Team That Hid Problems Behind Follow-Up Stories Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: .   "They started to separate and call each other out, which is definitely not Agile." - Joshua McDonald   Joshua shares the story of a 17-person distributed team spread across time zones, cultures, and communication styles. Some team members were direct and ready to challenge problems in public. Others preferred quieter, one-on-one...

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When Your Agile Enthusiasm Creates Resistance, Start With Trust | Joshua McDonald show art When Your Agile Enthusiasm Creates Resistance, Start With Trust | Joshua McDonald

Scrum Master Toolbox Podcast: Agile storytelling from the trenches

Joshua McDonald: When Your Agile Enthusiasm Creates Resistance, Start With Trust Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: .   "Don't assume they're as enthusiastic about Agile and Scrum as you are." - Joshua McDonald   Joshua McDonald joins us from the USA with a failure story many Scrum Masters will recognize: stepping into a team and assuming the role, the expectations, and the Agile conversation were already understood. The team had worked with a hands-off Scrum...

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The Agile Product Owner Who Runs Two Quarters Ahead of the Team | Wasim Osman show art The Agile Product Owner Who Runs Two Quarters Ahead of the Team | Wasim Osman

Scrum Master Toolbox Podcast: Agile storytelling from the trenches

Wasim Osman: The Agile Product Owner Who Runs Two Quarters Ahead of the Team Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: . The Great Product Owner: The Absolute User Who Works Two Quarters Ahead Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: .   "The Product Owner needs to be the absolute user of the software—the user's journey so well defined in their mind that every...

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The Scrum Master as a Router, Redefining Success Through Efficient Communication | Wasim Osman show art The Scrum Master as a Router, Redefining Success Through Efficient Communication | Wasim Osman

Scrum Master Toolbox Podcast: Agile storytelling from the trenches

Wasim Osman: The Scrum Master as a Router, Redefining Success Through Efficient Communication Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: .   "A big part of the Scrum Master role is to work as a router—handling a lot of conversations with a lot of different devices, even though the internet is coming in through one cable." - Wasim Osman   For Wasim, success as a Scrum Master looks like a router in a house: many conversations, many stakeholders, all flowing through one...

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How Agile Teams Can Start Adopting AI in Software Development | Wasim Osman show art How Agile Teams Can Start Adopting AI in Software Development | Wasim Osman

Scrum Master Toolbox Podcast: Agile storytelling from the trenches

Wasim Osman: How Agile Teams Can Start Adopting AI in Software Development Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: .   "It's like my own software has a voice now. It's telling me—okay, you're going to build me like this? Have you considered this?" - Wasim Osman   Wasim's biggest current challenge is one nearly every team shares: how AI is reshaping software development. He sees a clear split—developers rapidly adopting AI-driven development, and others "not...

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When a Scrum Team's Silence Becomes a Self-Fulfilling Prophecy | Wasim Osman show art When a Scrum Team's Silence Becomes a Self-Fulfilling Prophecy | Wasim Osman

Scrum Master Toolbox Podcast: Agile storytelling from the trenches

Wasim Osman: When a Scrum Team's Silence Becomes a Self-Fulfilling Prophecy Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: .   "No team is interested in deliberately destroying their outcome or their team. Nobody does that on purpose." - Wasim Osman   Wasim's team was building a SaaS product with real potential. They followed Scrum, shipped features fast—and quietly let the bugs pile up. When customers finally pushed back ("you built five features, four of them have...

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From Finance to Scrum Master, a Deliberate Career Pivot | Wasim Osman show art From Finance to Scrum Master, a Deliberate Career Pivot | Wasim Osman

Scrum Master Toolbox Podcast: Agile storytelling from the trenches

Wasim Osman: From Finance to Scrum Master, a Deliberate Career Pivot Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: .   "The homework should start a lot earlier than that. The person looking for a particular role should already be moving in that direction before they even start the journey." - Wasim Osman   Wasim never planned to become a Scrum Master. He trained in finance and stock markets in the UK, but the pull toward software—and even 3D animation—had been there...

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From From "Scrum Master Is the Secretary" to True Co-Leadership | Havva Sevay

Scrum Master Toolbox Podcast: Agile storytelling from the trenches

Havva Sevay: From "Scrum Master Is the Secretary" to True Co-Leadership Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: . The Great Product Owner: The Co-Leader Who Mastered the PO Stances Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: .   "Co-leadership means both sharing leadership in a lateral way, not a disciplinary way—the PO owns the technical part, the Scrum Master...

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Success Is Feedback, Not Metrics—And the Power of Standing in Someone Else's Shoes | Havva Sevay show art Success Is Feedback, Not Metrics—And the Power of Standing in Someone Else's Shoes | Havva Sevay

Scrum Master Toolbox Podcast: Agile storytelling from the trenches

Havva Sevay: Success Is Feedback, Not Metrics—And the Power of Standing in Someone Else's Shoes Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: .   "My success is not metrics or numbers—that was my controller past. I measure myself through feedback, and through team satisfaction." - Havva Sevay   As a former project controller, Havva could have defined success in numbers. Instead, she measures it through feedback and team satisfaction. As long as people keep talking to...

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More Episodes

Havva Sevay: From "Scrum Master Is the Secretary" to True Co-Leadership

Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

The Great Product Owner: The Co-Leader Who Mastered the PO Stances

Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

 

"Co-leadership means both sharing leadership in a lateral way, not a disciplinary way—the PO owns the technical part, the Scrum Master the organizational part." - Havva Sevay

 

Havva's best Product Owner already understood co-leadership—and went further. He used the Product Owner stances from Scrum.org as a feedback tool, asking the team to rate him on each stance (customer representative, company representative, and so on) with a percentage, then using that input to improve his skills deliberately. It's the same mindset Scrum Masters can adopt with their own stances: be aware of the options, get honest feedback, and adapt to the context, because the right stance changes over time. A great PO, in Havva's experience, treats their role as a skill set to be developed in partnership—not a title to defend.

 

Self-reflection Question: Could the PO stances become a feedback tool in your team—and would you be willing to be rated on your own Scrum Master stances?

The Bad Product Owner: "The Scrum Master Is My Secretary"

Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

 

"The worst is the PO who believes he's the product manager and the Scrum Master is the secretary. I said: I'm not your assistant, I don't bring your coffee." - Havva Sevay

 

The worst anti-pattern Havva has lived through is the Product Owner who treats the Scrum Master as a secretary—there to share the screen, organize the meeting, and take orders. Havva confronted it directly in a one-on-one: this is upside down. My job is to teach self-organization, not to be your assistant. But she didn't stop at the boundary—she helped the PO understand her role and walked in his shoes too, even sending him to a Scrum Master training while she experienced his responsibilities. Her strongest recommendation: from the very first meeting with a Product Owner, talk explicitly about who does what, surface expectations, and agree how you'll work together. Don't assume they know your job—or that you know theirs. The way out of the "secretary" trap is co-leadership: lateral, shared leadership built on time and trust.

 

Self-reflection Question: Have you ever explicitly agreed with your Product Owner on who is responsible for what—or are you both operating on untested assumptions?

 

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Angela thought she was just there to coach a team. But now, she's caught in the middle of a corporate espionage drama that could make or break the future of digital banking. Can she help the team regain their mojo and outwit their rivals, or will the competition crush their ambitions? As alliances shift and the pressure builds, one thing becomes clear: this isn't just about the product—it's about the people.

 

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About Havva Sevay

 

Havva is a people-focused organizational development expert with a Master's in Business Administration and certification as a Scrum Master. She empowers teams and leaders through agile methodologies, modern leadership, and a strong feedback culture, fostering psychological safety and collaboration. Passionate about HR initiatives, Havva shapes people strategies, enhances employee experience, and drives inclusive, high-performing workplaces built on trust and engagement.

 

You can link with Havva Sevay on LinkedIn.