Grassroots to Greatness Zach’s Liftify Leaps
Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service
Release Date: 06/14/2024
Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service
Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! In this episode, hosts Tersh Blissett and Joshua Crouch sit down with Boris Valkov, Co-Founder & CEO of Lace, live from the Service World Expo 2024 in Orlando, to explore how AI is revolutionizing service-based businesses. 🤖📊 Boris, an expert in AI and former member of Meta’s PyTorch team, shares actionable insights on leveraging AI to optimize call center performance, boost booking rates, and increase revenue without extra marketing spend. He also discusses the future of AI-driven...
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Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! In this episode, hosts Tersh Blissett and Josh Crouch are live from Service World Expo 2024, joined by John Formica, a former Disney leader and expert in customer experience transformation. 🎢✨ Drawing from over 30 years in the service and hospitality industry, including a decade at Disney Resorts, John shares how businesses can create magical moments for customers, build loyalty, and foster a thriving team culture. From leveraging Disney’s “plus one” philosophy to hiring for cultural...
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Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! In this episode, hosts Tersh Blissett and Joshua Crouch are joined by Rocky Ozaki, founder of Now of Work, live from the Nexstar Super Meeting, to discuss how AI is reshaping the future of work, especially for service-based businesses. 🤖📈 Rocky Ozaki, a digital transformation expert, shares practical insights on adopting AI to streamline operations, improve decision-making, and enhance customer interactions. Speaking at the Nexstar event, he highlights strategies to balance automation with...
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Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! In this episode, host Tersh Blissett is joined by , seasoned editor at , to explore the latest shifts in the HVAC industry and the power of community among trade professionals. 🔧📈 With over 18 years in trade publishing, Terry shares his insights on how podcasting and industry events have helped contractors connect, learn, and adapt to new technologies and regulatory changes. They also discuss the growing role of AI in content creation and the challenges of navigating digital transformation...
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Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! In this episode, hosts Tersh Blissett and Joshua Crouch are joined by Jonathan Mast, founder of White Beard Strategies, a company focused on helping small businesses work smarter with AI. 🧠🤖 With nearly two decades in digital marketing, Jonathan now specializes in using AI tools like ChatGPT, Claude, and Gemini to streamline business operations and empower teams. His expertise in prompt engineering and AI-driven solutions supports business owners in cutting down on routine tasks, creating...
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Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! In this episode, hosts Tersh Blissett and Joshua Crouch are joined by Matt Murray Founder and CEO of Blue Collar King Coaching & Consulting, known as the “Blue Collar King,” a leading voice in business coaching for service-based industries. 🛠️💼 With more than 20 years of hands-on experience in the HVAC and mechanical sectors. Matt’s expertise in leadership development, personal growth, and strategic business systems equips contractors with the tools to build strong company...
info_outline Scaling Your Home Service Business with AI-Powered Customer Support with Bradley Scruggs from ZyratalkService Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service
Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! In this episode, hosts Tersh Blissett and Joshua Crouch are joined by Bradley Scruggs, Chief Marketing Officer and Co-founder of ZyraTalk, a company transforming customer engagement with AI technology for home service businesses. 🤖📞 Bradley Scruggs brings nearly ten years of experience in the home service industry. His expertise in AI-powered voice assistants helps contractors reduce missed calls, streamline customer interactions, and boost operational efficiency. ZyraTalk specializes in...
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Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! In this episode, hosts Tersh Blissett and Joshua Crouch are joined by Ken Hale and Jake Deputy from Complete Comfort Heating, Air & Plumbing, a company dedicated to HVAC solutions and business growth in the contracting space. 🔧📈 Ken Hale, Founder of Complete Comfort, has over 20 years of experience in the HVAC industry. Together with his business partner and General Manager, Jake Deputy, they have transformed Complete Comfort through a focus on operational consistency and team...
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Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! In this episode, hosts Tersh Blissett and Joshua Crouch are joined by Justin Riley, President of UpFrog, a company revolutionizing marketing and lead generation for service-based businesses. 📊💻 Justin Riley brings over 20 years of experience in contracting and marketing to the table. His expertise in transparent pricing and lead-capturing strategies is helping contractors improve customer engagement and boost conversions. UpFrog specializes in tools that empower HVAC and home service...
info_outline Building a Million-Dollar Service Business From Door Knocking with Zach Jones & Dalton HadleyService Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service
Welcome to the Service Business Mastery Podcast! Visit our website for more episodes and insights! In this episode, we are excited to feature and from , two rising stars in the HVAC industry. Zach and Dalton have built their business from the ground up, growing rapidly in just 18 months by staying debt-free and using innovative strategies to drive customer growth. 🚀💡 These two entrepreneurs share their journey from starting with $13,000 to scaling their company across multiple locations, offering valuable insights into low-budget marketing, reinvesting profits, and...
info_outlineWelcome to the Service Business Mastery Podcast!
Visit our website for more episodes and insights! www.servicebusinessmastery.com
In this episode, we're excited to host Zach Garrett founder and CEO at Liftify.
Under Zach Garrett's leadership, Liftify has quickly become a valuable partner for businesses seeking to improve their online reputation by focusing on generating and managing customer reviews.
In this episode, here's what you can expect to learn:
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Importance of Business Reputation.
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The importance of staying engaged in learning and development as a business owner.
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How to effectively gather and use customer feedback to build a strong business reputation.
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The importance of responding professionally to negative reviews.
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The benefits of addressing negative reviews and using them to improve business practices.
If you enjoy the episode, please don’t hesitate to leave us a review (5 stars preferably 😉)
Links & References:
This episode is kindly sponsored by:
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CompanyCam Visit CompanyCam and use code SBM for a free 2-week trial, 1:1 training and account setup, and 50% off your first two months!
Connect with us!
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Join the Service Business Mastery Facebook group for more updates!
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Visit our website: www.servicebusinessmastery.com
Affiliate links:
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