loader from loading.io

From Hospital to Home: Scaling Remote Specialty Care to Close Gaps and Reduce Readmissions

Bright Spots in Healthcare

Release Date: 11/11/2025

From Mint to Medicine: How Aaron Patzer Is Fixing Patient Communication show art From Mint to Medicine: How Aaron Patzer Is Fixing Patient Communication

Bright Spots in Healthcare

What happens when the founder of Mint.com takes on one of healthcare’s most broken experiences—patient communication? In this episode of Bright Spots in Healthcare, Eric Glazer sits down with Aaron Patzer, Founder and CEO of Vital, to explore how simplicity, clarity, and human-centered design can drive real impact in healthcare. Drawing from his journey building Mint, Aaron shares why most healthcare technology misses the mark, how better communication improves outcomes and ROI, and what leaders must do to design experiences people actually use. The conversation goes deep on: Why...

info_outline
Precision Health, AI & Engagement: Dr. Carolyn Jasik on Verily’s Vision for Consumer-Centered Care show art Precision Health, AI & Engagement: Dr. Carolyn Jasik on Verily’s Vision for Consumer-Centered Care

Bright Spots in Healthcare

Recorded live at HLTH, this episode of Bright Spots in Healthcare features Dr. Carolyn Jasik, Associate Chief Clinical Officer at Verily, an Alphabet company focused on precision health innovation at scale. Carolyn shares how Verily has evolved through multiple “moonshot” phases, from devices and research to its current focus on precision health, combining AI, data science, and clinical expertise to deliver the right intervention to the right person at the right time. Drawing from her background as a pediatrician, behavioral scientist, and former digital health executive, Carolyn explains...

info_outline
WellSense, CareSource & GroundGame.Health: Medicaid Work Requirements and the New Engagement Playbook show art WellSense, CareSource & GroundGame.Health: Medicaid Work Requirements and the New Engagement Playbook

Bright Spots in Healthcare

In this Bright Spots in Healthcare episode, host Eric Glazer brings together senior Medicaid health plan leaders to explore how organizations are rethinking communication strategies in response to redetermination and upcoming work requirements. The conversation dives into how plans are combining cultural competency, behavioral insights, and data-driven personalization to strengthen member connections, improve retention, and support equity-focused outcomes.  Real-world examples and best practices provide actionable guidance for health plans navigating these sweeping policy changes. Our...

info_outline
How CareFirst, Blue Shield CA and Vori Health Drive Success in the New MA Ratings Era show art How CareFirst, Blue Shield CA and Vori Health Drive Success in the New MA Ratings Era

Bright Spots in Healthcare

In this Bright Spots in Healthcare episode, host Eric Glazer brings together Medicare Advantage leaders who are rethinking how digital first and whole person strategies can meet rising Stars expectations. The conversation explores how plans are simplifying engagement, strengthening provider alignment, and integrating specialty and virtual care models to improve quality, experience, and overall performance in the new ratings era. Our guests include: Lisa Franklin, Director of Medicare Business, Product, and Marketing, Strategic Growth and Government Programs, Carefirst Christine McKinney,...

info_outline
AMA & Health2047: Warren Templeton on Transforming Healthcare Through Venture Innovation show art AMA & Health2047: Warren Templeton on Transforming Healthcare Through Venture Innovation

Bright Spots in Healthcare

Recorded live at HLTH, this episode of Bright Spots in Healthcare takes you inside Health2047, the venture studio founded by the American Medical Association to tackle some of healthcare’s gnarliest problems. Host Eric Glazer sits down with Warren Templeton, Managing Director at Health2047, to explore how the AMA is backing founders at the earliest stages to reshape physician workflows, chronic disease management, and data liquidity. Warren shares how Health2047 partners with science- and clinician-led startups at the pre-seed and seed stages, wrapping founders with commercial strategy,...

info_outline
How Oscar Health + Hy-Vee Are Building a New Local, Tech-Enabled Health Plan show art How Oscar Health + Hy-Vee Are Building a New Local, Tech-Enabled Health Plan

Bright Spots in Healthcare

Guests:  Louis DeStefano, Chief Growth Officer, Oscar Health Jon Van Der Veer, DO, Founder & CEO, Hy-Vee Health In this special HLTH interview, Bright Spots in Healthcare host Eric Glazer speaks with two leaders shaping one of the most innovative payer–provider–retail collaborations in the country: Louis DeStefano, Chief Growth Officer, Oscar Health Jon Van Der Veer, DO, Founder & CEO, Hy-Vee Health Together, Oscar Health and Hy-Vee Health are building a new kind of health plan, one that blends local access, convenient care, primary care-first design, and...

info_outline
Scaling AI and Innovation with Tampa General's Chief Digital & Innovation Officer show art Scaling AI and Innovation with Tampa General's Chief Digital & Innovation Officer

Bright Spots in Healthcare

In this episode of Bright Spots in Healthcare, recorded live at the HLTH 2025 conference in Las Vegas, Eric Glazer sits down with Scott Arnold from Tampa General Hospital, one of the nation’s leading academic health systems, to explore their ambitious digital transformation journey. The conversation dives deep into how TGH built a unified digital foundation across a large, geographically dispersed system, enabling them to scale AI solutions that deliver measurable impact on operations, patient care, and the clinician experience. Scott shares his blueprint for modernizing a major health...

info_outline
From Hospital to Home: Scaling Remote Specialty Care to Close Gaps and Reduce Readmissions show art From Hospital to Home: Scaling Remote Specialty Care to Close Gaps and Reduce Readmissions

Bright Spots in Healthcare

In this Bright Spots in Healthcare episode, host Eric Glazer brings together health system leaders transforming how care continues beyond the hospital stay—using digital coordination, subspecialization, and AI-enabled virtual care to reduce readmissions and improve patient experience. Our guests include: Matthew Sakumoto, MD, Medical Director, Connected Care Clinic, and Regional Chief Medical Informatics Officer, Sutter Health Sean O’Grady, President of Acute and Ambulatory Operations, Endeavor Health Sarah Schenck, MD, Executive Director, Center for Virtual Health, ChristianaCare ...

info_outline
Inside Credentialing: Where AI Delivers Measurable ROI for Health Plans show art Inside Credentialing: Where AI Delivers Measurable ROI for Health Plans

Bright Spots in Healthcare

In this Bright Spots in Healthcare episode, host Eric Glazer sits down with three leaders reshaping one of healthcare’s most overlooked — yet mission-critical — functions: provider credentialing. Credentialing is the quiet infrastructure of trust in healthcare. When it’s done right, patients get timely access to high-quality care, providers get paid faster, and health plans stay compliant. When it fails, backlogs grow, compliance risk skyrockets, provider satisfaction plummets, and member access suffers. Joining Eric for this discussion: Sandra Clarke, Former CFO & COO, Blue...

info_outline
Dr. Kristian Olson, Vice President of Design Impact, Mass General Brigham | Finding Healthcare's Hidden Solutions Through Human-Centered Design show art Dr. Kristian Olson, Vice President of Design Impact, Mass General Brigham | Finding Healthcare's Hidden Solutions Through Human-Centered Design

Bright Spots in Healthcare

In this episode of Bright Spots in Healthcare, we explore how human-centered design can uncover breakthrough solutions already hiding in plain sight. Dr. Kristian Olson, Vice President of Design Impact at Mass General Brigham and leader of the Springboard Studio, shares how slowing down to understand problems leads to faster, more effective innovation. The conversation dives into: The four pillars of effective healthcare innovation: design research, prototyping, supported implementation, and impact measurement How "stupidest ideas" exercises and question storming unlock creative solutions...

info_outline
 
More Episodes

In this Bright Spots in Healthcare episode, host Eric Glazer brings together health system leaders transforming how care continues beyond the hospital stay—using digital coordination, subspecialization, and AI-enabled virtual care to reduce readmissions and improve patient experience.

Our guests include:

  • Matthew Sakumoto, MD, Medical Director, Connected Care Clinic, and Regional Chief Medical Informatics Officer, Sutter Health

  • Sean O’Grady, President of Acute and Ambulatory Operations, Endeavor Health

  • Sarah Schenck, MD, Executive Director, Center for Virtual Health, ChristianaCare

  • Tina Nelson, Strategic Partnership Manager, TytoCare

Together, they explore:

  • How Sutter Health virtualized Transition-of-Care Management visits to improve post-discharge follow-up, eliminate transportation barriers, and connect hospitalists directly with patients at home.

  • How Endeavor Health is scaling a subspecialized hospital model—combining orthopedics, spine, and cardiovascular centers of excellence with Epic-driven coordination to deliver big-system outcomes in community settings.

  • How ChristianaCare’s Center for Virtual Health delivers “high-frequency, low-intensity” primary care—83% asynchronously—supported by Patient Digital Ambassadors who create human-centered, always-on engagement.

  • How TytoCare and Sanford Health are expanding specialty access across rural communities with FDA-cleared diagnostic technology that brings high-quality remote exams to local clinics.

  • How digital tools and aligned incentives are building a new care ecosystem—one that integrates human connection, data, and technology to keep patients home, healthy, and connected.

Panelist Bios:
https://www.brightspotsinhealthcare.com/events/from-hospital-to-home-scaling-remote-specialty-care-to-close-gaps-and-reduce-readmissions/

Download the Episode Guide:
Get key takeaways and expert highlights to help you apply lessons from the episode.
https://www.brightspotsinhealthcare.com/wp-content/uploads/2025/11/EpisodeGuideFromHospitaltoHome.pdf 

Key Insights Summary:
Find key insights from the discussion, guest takeaways, and detailed moderator notes captured by Eric during the conversation.
https://www.brightspotsinhealthcare.com/wp-content/uploads/2025/11/Key-Insights-Summary-and-Erics-Notes-From-Hospital-to-Home_-Scaling-Remote-Specialty-Care-to-Close-Gaps-and-Reduce-Readmissions.docx.pdf 

Resources: 

Case Studies: Scaling remote exams to improve access, reduce costs, and enhance the patient experience

These companion resources explore how digital care coordination, subspecialization, and virtual specialty models are reshaping transitions of care. It includes data and stories from Baptist Health and Sanford Health on how to reduce readmissions, enhance clinician satisfaction, and expand access.

To request your copy, email jtenzer@brightspotsventures.com.

Podcast Recommendation:

Check out Access Amplified, brought to you by TytoCare and hosted by Joanna Braunold - a podcast about how digital health is helping increase access to care and equity, one innovation at a time. We’ll shine a light on what’s actually working to make care more accessible and 

inclusive.


If you’re a healthcare leader, an innovator, a policy shaper, or anyone passionate about health equity, this podcast is for you. New episodes drop every two weeks. Follow or subscribe wherever you get your podcasts.

https://www.tytocare.com/resources/access-amplified/

Thank You to Our Episode Partner, TytoCare.

TytoCare enables health systems and plans to deliver high-quality remote exams anytime, anywhere. Their FDA-cleared devices and AI-powered diagnostic platform support virtual specialty care, school-based programs, and home health models—reducing unnecessary ED visits and improving patient experience.

To learn more, visit tytocare.com.


Schedule a Meeting with a Senior Leader at TytoCare:

To explore how TytoCare can help your organization expand virtual specialty access and improve care coordination, reach out to jtenzer@brightspotsventures.com  to schedule a meeting.


About Bright Spots Ventures:

Bright Spots Ventures is a healthcare strategy and engagement company that creates content, communities, and connections to accelerate innovation.

 

We help healthcare leaders discover what’s working, and how to scale it. By bringing together health plan, hospital, and solution leaders, we facilitate the exchange of ideas that lead to measurable impact. Through our podcast, executive councils, private events, and go-to-market strategy work, we surface and amplify the “bright spots” in healthcare, proven innovations others can learn from and replicate. At our core, we exist to create trusted relationships that make real progress possible. Visit our website at www.brightspotsinhealthcare.com.