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Scott Becker | Motion vs. Momentum & How Healthcare Founders Build Companies That Actually Scale

Bright Spots in Healthcare

Release Date: 01/13/2026

From Mint to Medicine: How Aaron Patzer Is Fixing Patient Communication (RePost) show art From Mint to Medicine: How Aaron Patzer Is Fixing Patient Communication (RePost)

Bright Spots in Healthcare

What happens when the founder of Mint.com takes on one of healthcare’s most broken experiences—patient communication? In this episode of Bright Spots in Healthcare, Eric Glazer sits down with Aaron Patzer, Founder and CEO of Vital, to explore how simplicity, clarity, and human-centered design can drive real impact in healthcare. Drawing from his journey building Mint, Aaron shares why most healthcare technology misses the mark, how better communication improves outcomes and ROI, and what leaders must do to design experiences people actually use. The conversation goes deep on: Why...

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Express Scripts SVP Harold Carter on GLP-1s & the Future of Pharmacy Benefits (Repost) show art Express Scripts SVP Harold Carter on GLP-1s & the Future of Pharmacy Benefits (Repost)

Bright Spots in Healthcare

GLP-1 therapies are transforming pharmacy benefits, and Express Scripts is leading the way. Harold Carter, PharmD, SVP of Trade Relations, joins host Eric Glazer to discuss how one of the nation’s largest PBMs is navigating this disruptive moment in healthcare. Harold shares how Express Scripts is: Capping costs of GLP-1 therapies to expand patient access while keeping plan spending predictable. Redesigning funding models to strike a balance between affordability, predictability, and outcomes. Leveraging digital tools and AI to reduce friction in the member experience and support...

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Kaiser Permanente | Dr. Hector de Leon on Scaling What Works in Healthcare show art Kaiser Permanente | Dr. Hector de Leon on Scaling What Works in Healthcare

Bright Spots in Healthcare

Recorded live at the AHIP 2026 Conference, Eric Glazer sits down with Dr. Hector de Leon, Board Chair of the Kaiser Permanente Medical Foundation and practicing pediatrician, for a conversation about one of healthcare's biggest challenges: Not discovering what works, but scaling what already does. For more than 80 years, Kaiser Permanente has built its care model around prevention, physician trust, integrated care, and long-term health outcomes. In this conversation, Dr. de Leon shares practical examples of how those principles come to life, and why Kaiser is increasingly partnering with...

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Why Digital Health Pilots Fail: UC Davis Health’s Dr. Reshma Gupta show art Why Digital Health Pilots Fail: UC Davis Health’s Dr. Reshma Gupta

Bright Spots in Healthcare

A lot of digital health pilots do not fail because the idea is bad. They fail because the care model, workflow, staffing, and financial design were never fully built. This episode features a presentation from the ROI-Centered Care Summit, produced by Bright Spots Ventures in partnership with TytoCare and the American Telemedicine Association (ATA). In this episode, Reshma Gupta, MD, Chief of Population Health and Accountable Care at UC Davis Health, shares why so many AI and digital health pilots stall,  and what it takes to redesign them into models that are operationally viable,...

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Inside MultiCare’s Oncology Access Playbook with CMO Dr. Yarrow McConnell show art Inside MultiCare’s Oncology Access Playbook with CMO Dr. Yarrow McConnell

Bright Spots in Healthcare

In oncology, performance is not just about getting patients in the door. It is about getting them to the right specialist, at the right time, with less friction across every handoff. This episode features a presentation from the ROI-Centered Care Summit, a half-day virtual summit produced by Bright Spots Ventures in partnership with TytoCare and the American Telemedicine Association (ATA). In this episode, Yarrow McConnell, MD, FACS, Chief Medical Officer at MultiCare Cancer Institute, shares how MultiCare redesigned oncology pathways to improve access, strengthen coordination, and deliver...

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Inside Ascension IL’s ED Throughput Playbook: 4-Minute Door-to-Doc and Better Flow show art Inside Ascension IL’s ED Throughput Playbook: 4-Minute Door-to-Doc and Better Flow

Bright Spots in Healthcare

Emergency department performance is often shaped long before a patient is admitted, or discharged. This episode features a presentation from the recently held ROI-Centered Care Summit, a half-day virtual summit produced by Bright Spots Ventures in partnership with TytoCare and the American Telemedicine Association (ATA). In this episode, Robert Sumter, PhD, FACHE, EVP / Market Chief Operating Officer at Ascension Illinois, shares how his team redesigned the emergency department front door to improve patient flow, reduce waiting, and strengthen both operational and financial performance. ...

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Northwell Health CEO John D'Angelo, MD | The Next Operating System for Healthcare show art Northwell Health CEO John D'Angelo, MD | The Next Operating System for Healthcare

Bright Spots in Healthcare

The healthcare system we've built is remarkably good at treating disease. The question is whether it's designed to create health. In this episode of Bright Spots in Healthcare, Eric Glazer sits down with Dr. John D'Angelo, President and CEO of Northwell Health, one of the largest health systems in the country, for a candid conversation about what healthcare leaders may be underestimating about the decade ahead. Rather than focusing on individual trends, Dr. D'Angelo challenges some of healthcare's biggest assumptions, from the way we think about affordability, to the way we deliver care, to...

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Inside Northwell Health’s ED Follow-Up Playbook: Reducing Returns and Improving Throughput show art Inside Northwell Health’s ED Follow-Up Playbook: Reducing Returns and Improving Throughput

Bright Spots in Healthcare

What happens after a patient leaves the emergency department is often where performance is won, or lost. This episode features a presentation from the recently held ROI-Centered Care Summit, a half-day virtual summit produced by Bright Spots Ventures in partnership with TytoCare and the American Telemedicine Association (ATA). In this episode, Albert Villarin, MD, MBA, FACEP, VP & Chief Medical Information Officer at Northwell Health, shares how his team redesigned the ED follow-up model to reduce avoidable returns, improve patient experience, and shorten length of stay, by rethinking...

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Why Health Plan Innovation Fails, And What Actually Scales | Healthworx  show art Why Health Plan Innovation Fails, And What Actually Scales | Healthworx

Bright Spots in Healthcare

Why do so many healthcare innovation efforts stall after pilots? In this Bright Spots in Healthcare episode, host Eric Glazer sits down with leaders from Healthworx,  the investment and innovation arm of CareFirst, for a candid discussion on what actually allows innovation to scale inside complex healthcare organizations. As health plans invest heavily in AI, digital transformation, startup partnerships, and new care models, many still struggle to operationalize innovation in meaningful ways. This conversation explores why innovation often breaks down between idea and...

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The Moment of Influence: How Leading Medicare Advantage Plans Turn Insight Into Action show art The Moment of Influence: How Leading Medicare Advantage Plans Turn Insight Into Action

Bright Spots in Healthcare

In this Bright Spots in Healthcare episode, host Eric Glazer brings together Medicare Advantage and operational leaders to explore a growing challenge facing health plans: why identifying risk is no longer enough to improve outcomes. As organizations invest heavily in HRAs, predictive analytics, and member insight platforms, many still struggle to convert those insights into timely, coordinated action. This discussion focuses on where execution is breaking down between identification and intervention, and what leading plans are doing differently to reduce friction, align teams, and engage...

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More Episodes

What actually determines whether a healthcare business compounds, or quietly stalls?

In this episode of Bright Spots in Healthcare, Eric Glazer sits down with Scott Becker, Founder and Publisher of Becker’s Healthcare and host of the Becker Private Equity & Business Podcast, for a candid, experience-driven conversation about building businesses that scale with confidence.

Scott has spent decades building, advising, and investing in companies across healthcare, media, law, and private equity. Rather than walking through a framework or checklist, this conversation focuses on the real decisions founders and operators are facing right now, especially in a market defined by long sales cycles, regulated buyers, capital pressure, and increasing scrutiny on value.

Using Scott’s new book, Building Great Businesses, as a backbone, the discussion explores how leaders can cut through noise and false urgency to focus on what actually matters.

In this episode, we cover:

  • The difference between motion and real momentum in healthcare go-to-market

  • Why founders often mistake pilots, logos, or activity for traction

  • What healthcare leaders tend to over-optimize early, and under-invest in

  • What true product-market fit looks like when buyers are risk-averse

  • Why niche focus and reference customers matter more in healthcare than in other sectors

  • How and when outside capital helps—and when it quietly distorts focus

  • Why the right people matter more than the right idea when building enduring businesses

This episode is designed for founders, operators, and senior leaders who are already in the arena, and want clearer thinking about the few decisions that truly determine long-term success.

About Scott:

Scott Becker is a distinguished entrepreneur, investor, and legal professional who has built a remarkable career at the intersection of healthcare, media, and law. As the founder and publisher of Becker’s Healthcare, a leading healthcare media company, and a longtime partner at McGuireWoods, a top AmLaw firm, Scott has established himself as an authority in his field.

With a mission to provide valuable insights and strategies for entrepreneurs and business leaders, Scott draws upon his extensive experience to help others navigate the complexities of building and scaling successful ventures. His expertise spans across various industries, including healthcare, private equity, and venture capital, where he has made significant investments and contributes as an active investor.

Scott is also a prolific author, having written several books, including Health Care Law: A Practical Guide, The Physician’s Managed Care Success Manual, The ASC Handbook, and The Entrepreneur’s Edge. He hosts two highly ranked podcasts, Becker’s Healthcare Podcast and Becker Private Equity and Business Podcast, where he shares his knowledge. He has interviewed prominent figures such as George and Laura Bush, Bill and Hillary Clinton, Nikki Haley, and Michael Strahan via Becker’s Healthcare conferences.

Scott currently resides in the Chicago suburbs, Palm Beach Gardens, and Deer Valley. When he’s not working on his business endeavors, he can be found pursuing his passions for golf, tennis, fitness, skiing, writing, and speaking.

 

Pre-Order Scott’s book, Building Great Businesses: Create Momentum, Overcome Setbacks, and Scale with Confidence - https://a.co/d/3gDAz7B  

Notes:

Book Recommendations

  • Measure What Matters — John Doerr

  • Profit from the Core: A Return to Growth in Turbulent Times — Chris Zook & James Allen

  • The ONE Thing — Gary Keller

  • 10x Is Easier Than 2x — Dan Sullivan & Dr. Benjamin Hardy

  • Who Not How — Dan Sullivan & Dr. Benjamin Hardy

  • Unreasonable Hospitality — Will Guidara

Podcast Recommendation

  • Becker Private Equity & Business Podcast — hosted by Scott Becker

Partner with Bright Spots Ventures: If you are interested in speaking with the Bright Spots Ventures team to brainstorm how we can help you grow your business via content and relationships, email hkrish@brightspotsventures.com.

About Bright Spots Ventures:

Bright Spots Ventures is a healthcare strategy and engagement company that creates content, communities, and connections to accelerate innovation. We help healthcare leaders discover what's working, and how to scale it. By bringing together health plan, hospital, and solution leaders, we facilitate the exchange of ideas that lead to measurable impact. Through our podcast, executive councils, private events, and go-to-market strategy work, we surface and amplify the "bright spots" in healthcare—proven innovations others can learn from and replicate. At our core, we exist to create trusted relationships that make real progress possible. Visit our website at www.brightspotsinhealthcare.com.

Visit our website:  www.brightspotsinhealthcare.com.

Follow Bright Spots in Healthcare: https://www.linkedin.com/company/shared-purpose-connect/