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Texas A&M, HCA & Houston Methodist: What It Really Takes to Fix Rural Healthcare Access

Bright Spots in Healthcare

Release Date: 03/25/2026

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Bright Spots in Healthcare

In this Bright Spots in Healthcare episode, host Eric Glazer brings together an all-star panel of leaders who are reshaping the future of Medicaid and social care. Our guests include: Vanita Pindolia, Vice President, Medicare Star Ratings, Emergent Holdings (BlueCross BlueShield Michigan) Jason Merola, MD, Chief Medical Officer, MVP Health Care Charlotta Eriksson, Lead Director, National VBC Partnerships (Specialty), Aetna Mary O’Connor, MD, Chief Medical Officer & Co-Founder, Vori Together, they explore: How Medicare Advantage plans are embedding Stars, CAHPS, and adherence...

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Healthcare doesn’t have a shortage of good ideas. The harder problem is turning what works into the way care is actually delivered. In this episode of Bright Spots in Healthcare, Eric Glazer sits down with Dr. Thomas Balcezak, Executive Vice President and Chief Clinical Officer at Yale New Haven Health, to explore why proven ideas can take years to become everyday practice, and what healthcare leaders can do differently. Dr. Balcezak shares how Yale New Haven is using more than 2,500 Care Signature pathways to bring current clinical guidance directly into physician workflows, reduce unwanted...

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Artificial intelligence is no longer just a buzzword, it’s a practical tool transforming how healthcare organizations prepare for the future. From evaluating and pricing risk with greater accuracy to identifying rising-risk members and strengthening long-term financial strategies, AI is reshaping the very foundations of forecasting in healthcare. In this episode, leaders from Florida Blue, Premera Blue Cross, Blue Shield of California, and Prealize Health share how they’re applying AI across actuarial, clinical, and data science domains to optimize decisions, improve outcomes, and drive...

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Bright Spots in Healthcare

In this episode of Bright Spots in Healthcare, host Eric Glazer brings together Medicare Advantage leaders from Drips, Johns Hopkins Health Plans, MMM Holdings, myPlace Health, and Independent Health to tackle a challenge every plan knows well: what happens when the same member has multiple open needs, and who decides what should happen first? The conversation moves beyond measure-by-measure outreach to explore how plans can coordinate action around the whole member. Panelists discuss how to weigh Stars, claims cost, risk adjustment, member context, social barriers, provider workflows, and...

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Bright Spots in Healthcare

"Healthcare becomes more affordable when we make the better choice the easy choice." In this episode of Bright Spots in Healthcare, Eric Glazer sits down with Beth Keyser, President of Anthem Blue Cross and Blue Shield's West Region Commercial Health Benefits business, to explore why healthcare affordability isn't just about lowering prices, it's about helping people make better decisions earlier. Throughout the conversation, Beth shares how Anthem is redesigning the member journey by combining data, navigation, provider collaboration, and whole-person care to guide members toward the right...

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What does it really take to challenge the status quo in healthcare, and win? Dr. Imamu “Mu” Tomlinson, CEO of Vituity and author of Less Than One Percent: How Disruptors Defy the Odds, joins host Eric Glazer to share hard-won lessons on leadership, resilience, and breaking barriers. In this energizing conversation, Mu discusses: How to turn “you can’t” into the fuel that drives innovation. Why being disagreeable, optimistic, and relentless are the core traits of true disruptors. Lessons healthcare can borrow from sports icons like Steph Curry and leaders in entertainment. Why...

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In this Bright Spots in Healthcare episode, host Eric Glazer brings together health plan and specialty care leaders to examine a challenge becoming increasingly important to healthcare organizations: how to make sure the right specialty expertise reaches the right patient at the right moment without simply adding another disconnected program. The discussion explores what happens when organizations rethink specialty care as a pathway rather than an isolated episode. Across health plans and specialty care organizations, the conversation looks at how earlier identification, better triage, care...

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Recorded live at HLTH, this episode of Bright Spots in Healthcare features Dr. Carolyn Jasik, Associate Chief Clinical Officer at Verily, an Alphabet company focused on precision health innovation at scale. Carolyn shares how Verily has evolved through multiple “moonshot” phases, from devices and research to its current focus on precision health, combining AI, data science, and clinical expertise to deliver the right intervention to the right person at the right time. Drawing from her background as a pediatrician, behavioral scientist, and former digital health executive, Carolyn explains...

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Duration: 1 hr In this episode of Bright Spots in Healthcare, host Eric Glazer brings together leaders from Johns Hopkins Medicine, Northwell Health, WVU Medicine, and TytoCare to explore one of healthcare's biggest challenges: how to move beyond isolated AI pilots and operationalize AI in ways that genuinely improve specialty care. While AI continues to dominate headlines, the organizations making the greatest progress aren't simply adopting more technology. They're redesigning workflows, strengthening governance, extending specialist expertise, and embedding AI into clinical operations in...

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What happens when the founder of Mint.com takes on one of healthcare’s most broken experiences—patient communication? In this episode of Bright Spots in Healthcare, Eric Glazer sits down with Aaron Patzer, Founder and CEO of Vital, to explore how simplicity, clarity, and human-centered design can drive real impact in healthcare. Drawing from his journey building Mint, Aaron shares why most healthcare technology misses the mark, how better communication improves outcomes and ROI, and what leaders must do to design experiences people actually use. The conversation goes deep on: Why...

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More Episodes

In this Bright Spots in Healthcare episode, host Eric Glazer convenes provider and health system leaders working at the front lines of rural healthcare transformation across Texas. The conversation explores what it actually takes to extend clinical expertise across distance, workforce shortages, and infrastructure gaps, and how organizations are redesigning care delivery to meet patients where they are.

This is a candid discussion for leaders navigating real operational constraints while building models that can scale. Together, the panel explores how hybrid care, digital infrastructure, and new collaboration models are reshaping access across some of the most complex care environments in the country.

Our guests include:

  • Pothik Chatterjee, MBA, Executive Director, Digital Health Institute, Rice University & Houston Methodist

  • Reyann Davis, MPH, Director of Value-Based Care, Rural and Community Health Institute, Texas A&M Health

  • Indira Vadlamani, MD, Division Medical Director, Gulf Coast Division, HCA Houston Healthcare

Together, they explore:

  • How rural health systems are addressing structural barriers including workforce shortages, transportation challenges, and limited broadband access

  • What it takes to redesign workflows and build repeatable operational playbooks that can scale across rural hospitals

  • How virtual care models such as Virtual ICUs, remote monitoring, and multidisciplinary collaboration are extending clinical expertise beyond traditional settings

  • What actually works when organizations combine centralized support, local care teams, and hybrid care models to improve access and outcomes

  • How emerging technologies including AI, wearables, and remote diagnostics are enabling earlier intervention, improving efficiency, and reducing strain on clinicians

This episode offers an inside look at how leaders are building practical, scalable models to close rural care gaps, and what it takes to make those models work in real-world conditions.

Panelist Bios:
https://www.brightspotsinhealthcare.com/events/the-texas-access-playbook-how-innovation-is-closing-rural-care-gaps/

 

Download the Episode Guide:
Get key takeaways and expert highlights to help you apply lessons from the episode.
https://www.brightspotsinhealthcare.com/wp-content/uploads/2026/03/Episode-Guide-Bright-Spots-in-Health-Care-TytoCare-03-19-26.pdf


Key Insights Summary:
Find key insights from the discussion, guest takeaways, and detailed moderator notes captured by Eric during the conversation.
https://www.brightspotsinhealthcare.com/wp-content/uploads/2026/03/Key-Takeaways_-The-Texas-Access-Playbook_-How-Innovation-Is-Closing-Rural-Care-Gaps-03-19-26.pdf 

Resources: 

Report: Expanding Access to High-Quality School Health Services Across the U.S.

This companion report from Avel eCare explores how school-based virtual care models can expand access to timely, high-quality care for students, particularly in rural and underserved communities. Drawing on real-world implementation, the report shows how connecting schools with remote clinicians and equipping them with diagnostic tools can reduce care delays, improve outcomes, and bring clinical expertise directly into the classroom.

Inside, you’ll find insights on:

  • Extending care into schools to overcome barriers related to transportation, workforce shortages, and limited access to providers

  • Designing hybrid care models that combine school staff with remote clinicians to deliver real-time medical evaluations

  • Using connected diagnostic tools to enable in-school exams that replicate in-clinic care

  • Reducing unnecessary emergency department visits while keeping students in school and engaged in learning

  • Building scalable models that leverage centralized clinical expertise while maintaining local presence and trust

  • Why school-based care is becoming a critical access point as pediatric care gaps continue to widen

To request your copy from show producer, Jessica Tenzer at email jtenzer@brightspotsventures.com.

Thank You to Our Episode Partner, TytoCare:

TytoCare is transforming how providers and health plans deliver care by enabling remote, medical-grade exams from home and community settings. Through its Home Smart Clinic and Pro Smart Clinic, TytoCare combines FDA-cleared diagnostic tools with AI-powered guidance to help clinicians deliver real-time diagnosis and care beyond traditional settings. This approach drives higher utilization, improves access, reduces unnecessary emergency department visits, and delivers measurable impact across diverse populations. Learn more at tytocare.com

Schedule a Meeting with a TytoCare Leader:

To explore how TytoCare can support your organization in extending care into homes, schools, and community settings, reach out to show producer Jessica Tenzer at jtenzer@brightspotsventures.com to schedule a meeting with a senior leader from TytoCare.


About Bright Spots Ventures:

Bright Spots Ventures is a healthcare strategy and engagement company that creates content, communities, and connections to accelerate innovation.

 

We help healthcare leaders discover what’s working, and how to scale it. By bringing together health plan, hospital, and solution leaders, we facilitate the exchange of ideas that lead to measurable impact. Through our podcast, executive councils, private events, and go-to-market strategy work, we surface and amplify the “bright spots” in healthcare, proven innovations others can learn from and replicate. At our core, we exist to create trusted relationships that make real progress possible. Visit our website at www.brightspotsinhealthcare.com.