Diversifying Your Human Service Org's Revenue: A Case Study with Carina Santa Maria at Shelter, Inc.

Carina Santa Maria is a first time ED making veteran moves at her organization. At Shelter Inc., Carina helps youth experiencing homelessness find emergency shelter, transitional housing, and clinical care, filling a crucial need for a vulnerable population within her community. Such a need requires great funding, and when Carina stepped into the role, things weren't where they needed to be. 

Fast forward to today -  Shelter Inc. has seen their revenue grow nearly 5x thanks to changes in strategy implemented by Carina.

Sherry and Carina discuss the growth and challenges faced by Shelter Inc., the journey of scaling the organization,and how their relationship with donors impacted the transition to their new funding model. The two explore the need for diversification in funding, the impact of innovative ideas, and the significance of infrastructure in nonprofit operations.

 

What You Will Discover:

✔️ Infrastructure needs are often overlooked but essential for operations.

✔️ The ask doesn't have to be awkward. By staying open and consistent, your funders won't be caught off guard when you make the big ask, and even might be more proactive that you anticipate. 

✔️ New initiatives can appear nice and shiny for donors, but communicating the importance of overhead funding is crucial.

✔️ An engaged team is vital for implementing change throughout your organization.

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Carina H. Santa Maria, MSW, LCSW, was appointed Executive Director and member of the Board of Directors of Shelter, Inc, in June 2018. She was previously Director of Field Education with Dominican University’s School of Social Work where she managed and coordinated internship experiences for master level social work students while maintaining relations with community organizations to address the needs of clients needing social work intervention. While at Dominican, she also served as an adjunct  instructor, teaching various graduate level social work classes, including a graduate level human trafficking course.  Prior to her work at Dominican University, she was a Community Youth Counselor for Memorial Health Care Systems and partnered with the Broward Sheriff’s Office and their Juvenile Diversion program. She has also served as the Vice President of Education and Outreach at the Broward Human Trafficking Coalition, and as a residential counselor at Youth Villages in Memphis, TN. In addition, Carina has volunteered with Kristi House – Project GOLD and served as the Education Director for Traffick Free, a volunteer driver organization in the Chicago area that combats human trafficking. Carina is also a founding member of a local Arlington Heights community group called Voices of Community, Acceptance, and Love (VOCAL), whose mission is to bridge differences to create a supportive, connected community that celebrates diversity and practices tolerance and acceptance. She was recently awarded the NASW Illinois Chapter’s Emerging Young Leader Award as well as Delta Zeta National Sorority’s 35 women under 35.

She graduated with her bachelor’s degree in psychology and criminology from the University of Tampa in 2007. In 2011, she received her master’s degree in social work from Dominican University. She resides in Arlington Heights, IL with her husband and two sons.

 

LinkedIn: https://www.linkedin.com/in/cnhomann/

Website: https://www.shelter-inc.org/

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Welcome to the Business Behind Fundraising podcast, where you’ll discover how to raise the kind of money your big vision requires without adding more events, appeals, or grant applications. Learn how to stop blocking overall revenue growth and start attracting investment-level donors with Sherry Quam Taylor.

Sherry Quam Taylor’s unique approach and success combine her background of scaling businesses with her decade-long experience advising nonprofit leadership teams. With out-of-the-box principles and a myth-busting methodology, proven results, and an ability to see solutions to revenue problems that others overlook, her clients regularly add 7-figures of revenue to their bottom line.

If you need a true partner to show you how to fully finance your entire mission, both programs, AND overhead, year after year… You’re in the right place!

 

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