SPOS #937 – Scott Walker With Deep Insights From A Real-Life Hostage Negotiator
Release Date: 06/23/2024
AI Mindsets With Farid Mheir - TWMJ #1049
Thinking With Mitch Joel
Welcome to episode #1049 of Thinking With Mitch Joel (formerly Six Pixels of Separation). has spent four decades at the intersection of engineering, business strategy, and digital transformation. Trained as a microelectronics engineer, he helped pioneer online grocery commerce with in the mid-1990s before building e-commerce platforms for major retailers across North America and Europe. Today, through his , and as a faculty member at the , Farid advises executives on AI strategy and organizational transformation. His new book, , distills decades of experience into thirty-one practical...
info_outline
Purpose And Strengthfinding With Tom Rath - TWMJ #1048
Thinking With Mitch Joel
Welcome to episode #1048 of Thinking With Mitch Joel (formerly Six Pixels of Separation). is one of the most influential voices in the fields of leadership, strengths, wellbeing, and human performance. A researcher and the #1 bestselling author of books including , , , and , Tom's work has shaped how millions of people think about work, health, and personal development. His latest book, , challenges one of today's most common assumptions: that purpose is something we discover once in a lifetime. Instead, Tom argues that purpose is built through everyday actions and by focusing less on...
info_outline
Life Lessons From Google Search With Simon Rogers - TWMJ #1047
Thinking With Mitch Joel
Welcome to episode #1047 of Thinking With Mitch Joel (formerly Six Pixels of Separation). has spent his career turning data into stories that help us better understand the world... and ourselves. A former news editor at , where he founded and edited its influential , Simon is now the Data Editor at , working with , one of the largest publicly accessible datasets of human curiosity and behaviour ever created. He is also the co-host of and a longtime advocate for open data, visualization and making complex information meaningful. His new book, , explores what billions of searches reveal about...
info_outline
Productivity Breakthroughs With Liane Davey - TWMJ #1046
Thinking With Mitch Joel
Welcome to episode #1046 of Thinking With Mitch Joel (formerly Six Pixels of Separation). has spent her career helping leaders and teams perform at their best. As an organizational psychologist, bestselling author, trusted advisor to companies around the world and dear friend, she has long explored what separates high-performing teams from those that quietly struggle beneath the surface. Her latest book, , introduces a deceptively simple but powerful idea: the biggest challenge facing today's organizations isn't workload... it's thoughtload. While most leaders focus on reducing tasks...
info_outline
Prosperity And Economic Growth With Chris Bradley - TWMJ #1045
Thinking With Mitch Joel
Welcome to episode #1045 of Thinking With Mitch Joel (formerly Six Pixels of Separation). has spent more than twenty-five years helping organizations navigate strategy, growth, and long-term transformation as a Senior Partner at . He also serves as a Director of the , the firm's independent research arm, where he explores some of the biggest economic, technological, and societal questions shaping our future. His latest book, , challenges one of today's most pervasive narratives: that humanity's best days are behind us. Drawing on years of research, Chris argues that another century of...
info_outline
A World Of Intelligent Machines With Steve Brown - TWMJ #1044
Thinking With Mitch Joel
Welcome to episode #1044 of Thinking With Mitch Joel (formerly Six Pixels of Separation). has spent more than twenty-five years helping organizations prepare for the future of technology. A former Senior Director and in-house futurist at during the launch of , former Chief Evangelist and Futurist at , entrepreneur and advisor, Steve has worked with global brands including Nike, JPMorgan Chase, Samsung, Disney and more to navigate digital transformation and the rapidly evolving AI landscape. His latest book, , argues that AI is not another technology deployment but a fundamental...
info_outline
A Playbook For Growth With Nicolas Darveau-Garneau - TWMJ #1043
Thinking With Mitch Joel
Welcome to episode #1043 of Thinking With Mitch Joel (formerly Six Pixels of Separation). has spent his career helping organizations understand where technology creates lasting competitive advantage. A serial entrepreneur, former General Manager of in Canada, and then off to the Valley (where he still resides) as Google’s former Chief Evangelist, Nicolas has advised more than a thousand executives on digital transformation, AI, marketing, and growth strategy. His latest book, , challenges one of business’s most common assumptions: that efficiency is the ultimate measure of success....
info_outline
The Most Powerful Force In Business With Marcus Buckingham - TWMJ #1042
Thinking With Mitch Joel
Welcome to episode #1042 of Thinking With Mitch Joel (formerly Six Pixels of Separation). has spent more than three decades changing how organizations think about people, performance, and leadership. As one of the pioneers of the strengths movement, his research has influenced millions of managers around the world and helped reshape the way companies approach employee engagement and organizational culture. After beginning his career as a researcher at , Marcus became one of the driving forces behind some of the most influential ideas in modern management. His books include , , , and . He has...
info_outline
Winning With AI With Charlene Li - TWMJ #1041
Thinking With Mitch Joel
Welcome to episode #1041 of Thinking With Mitch Joel (formerly Six Pixels of Separation). At a time when every leadership team is being told that artificial intelligence will change everything, has spent her career helping organizations separate signal from noise. A New York Times bestselling author and trusted advisor to CEOs and boards, Charlene first became widely known for helping leaders understand transformative shifts through books like , and . Her latest book, , co-authored with , tackles one of the most pressing questions facing business leaders today: not what AI is, but what to do...
info_outline
AI And The Knowledge Economy With Sangeet Paul Choudary
Thinking With Mitch Joel
Welcome to episode #1040 of Thinking With Mitch Joel (formerly Six Pixels of Separation). Long before artificial intelligence became the dominant business conversation, was helping leaders understand another profound shift in economic power: the rise of platforms. As the co-author of , founder of , advisor to global corporations and governments, and a respected thinkers on digital business models, Sangeet has spent years studying how technology changes the sources of competitive advantage and reshapes entire industries. His latest book, , extends that work into the age of artificial...
info_outlineWelcome to episode #937 of Six Pixels of Separation - The ThinkersOne Podcast.
Here it is: Six Pixels of Separation - The ThinkersOne Podcast - Episode #937. Life is a negotiation... and every one of us should be thinking about how we can get better at it. Scott Walker is a Sunday Times bestselling author and a keynote speaker on negotiation, communications, leadership and resilience. Scott is one of the world’s most experienced kidnap-for-ransom negotiators, offering discreet advice to top corporate, political, and NGO leaders to manage and recover from all sorts of real-life threats. With over three hundred cases resolved worldwide, he now helps clients develop resilient and agile leadership skills to navigate uncertainty and conflict, while consistently delivering top performance. He also trains leaders and teams to master communication, influence, and conflict resolution.In our conversation, Scott dives into negotiation strategies and techniques, pulling from his new book, Order Out Of Chaos - Win Every Negotiation, Thrive In Adversity, And Become A World-Class Communicator. He emphasizes that negotiation is everywhere in life and underscores the critical role of trust, especially in hostage situations. Scott breaks down the challenges of dealing with irrational actors, the importance of saving face in negotiations, and why maintaining long-term relationships matters. We also touch on managing stress and anxiety, emotional self-regulation, and understanding one's own emotions before entering a negotiation. Scott shares stories from his hostage negotiation days, highlighting empathy, trust-building, and assertiveness. We also explore the complexities of kidnapping negotiations and the unique challenges of cyber extortion. His book, Order Out Of Chaos isn’t just about high-stakes negotiations - it's a guide to becoming a top-notch communicator. Scott's book, built on years of experience and research, offers simple, proven strategies to handle high-pressure moments, practice proactive listening, develop emotional intelligence, and manage conflict. Whether you're negotiating a deal at work or navigating everyday situations (like with your kids!), the techniques in this book will help you communicate effectively and get the results you want. Enjoy the conversation...
- Running time: 1:08:246.
- Hello from beautiful Montreal.
- Subscribe over at Apple Podcasts.
- Please visit and leave comments on the blog - Six Pixels of Separation.
- Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook.
- Check out ThinkersOne.
- or you can connect on LinkedIn.
- ...or on Twitter.
- Here is my conversation with Scott Walker.
- Order Out Of Chaos - Win Every Negotiation, Thrive In Adversity, And Become A World-Class Communicator.
- Follow Scott on LinkedIn.
- Follow Scott on X.
- This week's music: David Usher 'St. Lawrence River'.
Takeaways
- Negotiation is a part of everyday life, and it is important to recognize and improve our negotiation skills.
- Trust is crucial in hostage negotiations, and third-party intermediaries can play a significant role in building trust.
- Saving face and maintaining pride are important considerations in negotiations, as they can impact the outcome and long-term relationships.
- Time can be a powerful negotiation strategy, allowing for emotional regulation and the exploration of options.
- Managing stress and anxiety is essential in negotiations, as they can impact decision-making and outcomes.
- Emotional self-regulation is crucial in negotiation, and understanding one's own emotions before entering a negotiation is essential.
- Building trust and empathy are key elements in successful negotiations, whether in hostage situations or business deals.
- Kidnapping negotiations involve balancing empathy and assertiveness, managing expectations, and developing a battle rhythm.
- The cyber extortion industry presents unique challenges, and companies must weigh the risks and benefits of negotiation.
- Difficult situations can be opportunities for personal growth and resilience, and reframing the meaning of challenges can lead to a more fulfilling life.
Chapters:
- 00:00 - Introduction and Background
- 00:30 - Negotiation in Everyday Life
- 03:08 - Trust in Hostage Negotiations
- 05:17 - Negotiating with Irrational Actors
- 08:06 - Saving Face and Maintaining Pride
- 09:28 - Negotiating in Geopolitical Conflicts
- 11:33 - Time as a Negotiation Strategy
- 12:49 - Expanding the Pie: Win-Win Negotiations
- 16:25 - Addressing Concerns and Criticisms
- 20:51 - Short-Termism vs. Long-Term Success
- 26:14 - Negotiating with Nefarious Intentions
- 31:08 - Simplifying Negotiations
- 32:03 - Managing Stress and Anxiety in Negotiations
- 32:07 - Emotional Self-Regulation in Negotiation
- 36:15 - The Importance of Negotiating with Yourself
- 37:02 - Lessons from the First Professional Negotiation
- 44:04 - The Complexity of Kidnapping Negotiations
- 49:25 - The Business of Kidnapping for Ransom
- 53:07 - The Aftermath of Hostage Situations
- 55:46 - The Unique Challenges of Cyber Extortion
- 01:02:14 - Finding Resilience and Meaning in Difficult Situations