SPOS #937 – Scott Walker With Deep Insights From A Real-Life Hostage Negotiator
Release Date: 06/23/2024
Navigating Strategy In The Age Of AI With Roger Martin - TWMJ #1021
Thinking With Mitch Joel
Welcome to episode #1021 of Thinking With Mitch Joel (formerly Six Pixels of Separation). At a time when strategy is often confused with forecasting and certainty is mistaken for rigor, the work of insists on a more demanding discipline: making clear, integrated choices under uncertainty. Named the world’s #1 management thinker by in 2017, Roger is a , strategy advisor, and the former Dean at the at the , where he served for fifteen years and reshaped how management education engages with real-world complexity. Over decades, he has advised CEOs at companies including , , , , , and ,...
info_outline
Boundless Creativity And Design Mastery With David "Shingy" Shing - TWMJ #1020
Thinking With Mitch Joel
Welcome to episode #1020 of Thinking With Mitch Joel (formerly Six Pixels of Separation). At a time when technology listens more closely than people realize and advertising feels less predictive than presumptive, understanding how culture, data and human behavior collide has become essential. has spent his career at that intersection, shaping how global brands think about creativity, relevance and the emotional consequences of digital systems. Know as the Digital Prophet at (and then ) and a very influential voice in modern branding and innovation, Shingy has advised companies, leaders and...
info_outline
Leadership Unblocked With Muriel Wilkins - TWMJ #1019
Thinking With Mitch Joel
Welcome to episode #1019 of Thinking With Mitch Joel (formerly Six Pixels of Separation). At a time when leadership is being tested less by strategy and more by inner capacity, clarity of judgment and emotional steadiness, the work of stands out for its insistence that progress begins from the inside out. Muriel is an executive coach, CEO of , and a trusted advisor to senior leaders navigating complexity at the highest levels of organizations, drawing on more than two decades of experience working with C-suite executives and high-potential leaders. A graduate with a background in consulting...
info_outline
More Humane Work With Joe O'Connor - TWMJ #1018
Thinking With Mitch Joel
Welcome to episode #1018 of Thinking With Mitch Joel (formerly Six Pixels of Separation). At a moment when burnout is normalized and productivity is still measured by hours rather than impact, the five-day workweek is starting to look less like a foundation of modern life and more like an outdated design choice. is the CEO of and one of the world’s leading architects of the four-day workweek, having designed and led large-scale pilots across multiple countries, industries and organizational types. His work sits at the intersection of labor economics, organizational culture and performance...
info_outline
Why We're All Digitally Exhausted With Paul Leonardi - TWMJ #1017
Thinking With Mitch Joel
Welcome to episode #1017 of Thinking With Mitch Joel (formerly Six Pixels of Separation). At a time when technology promises limitless capability yet leaves so many people mentally depleted, the question is no longer whether digital tools are powerful, but whether we know how to live with them. is a leading expert on digital transformation, the future of work, and organizational networks, with more than two decades of research and advisory work focused on how technology reshapes collaboration, innovation, and human behavior. A professor at the , where he holds the Duca Family Endowed Chair...
info_outline
AI And The Future Of Marketing With Mark Schaefer - TWMJ #1016
Thinking With Mitch Joel
Welcome to episode #1016 of Thinking With Mitch Joel (formerly Six Pixels of Separation). At a moment when artificial intelligence is reshaping not just how markets operate but how people think, feel, decide and connect, understanding the human consequences of that shift has become essential. is a keynote speaker, educator, strategist, and a voice in modern marketing, with more than three decades of experience spanning global sales, public relations and brand strategy. He is a faculty member at . Mark’s latest book, , extends his body of work by examining how AI is quietly rewiring consumer...
info_outline
Navigate Hidden Markets With Judd Kessler - TWMJ #1015
Thinking With Mitch Joel
Welcome to episode #1015 of Thinking With Mitch Joel (formerly Six Pixels of Separation). At a moment when scarcity shapes everything from opportunity to attention, understanding who gets what (and why) has become one of the most consequential questions in modern life. is the inaugural Howard Marks Endowed Professor at the , an award-winning economist, and one of the leading thinkers in market design, public policy and behavioral economics. His research examines how rules, incentives, and institutional structures shape outcomes in environments where price alone cannot (or should not) decide...
info_outline
Creators And Entrepreneurs With Joe Pulizzi - TWMJ #1014
Thinking With Mitch Joel
Welcome to episode #1014 of Thinking With Mitch Joel (formerly Six Pixels of Separation). At a moment when careers feel increasingly precarious and algorithms quietly dictate how value is created and captured, it’s worth learning from someone who has spent more than two decades helping creators and entrepreneurs reclaim ownership of their work and their futures. is the founder of multiple influential startups, including , the and is widely recognized as the person who first coined the term “content marketing” in 2001, long before it became an industry unto itself. A bestselling...
info_outline
Emotionally Intelligent Teams With Vanessa Urch Druskat - TWMJ #1013
Thinking With Mitch Joel
Welcome to episode #1013 of Thinking With Mitch Joel (formerly Six Pixels of Separation). At a time when organizations are wrestling with fractured cultures, hybrid work, and teams struggling to stay connected, it helps to learn from someone who has spent three decades proving that collaboration is not a personality trait but a designed environment, which is why this episode turns to the work of , an award-winning researcher, educator at the , and one of the world’s leading experts on team emotional intelligence. Vanessa has devoted her career to understanding how teams actually function in...
info_outline
Facing Fear And Finding Purpose With Ranjay Gulati - TWMJ #1012
Thinking With Mitch Joel
Welcome to episode #1012 of Thinking With Mitch Joel (formerly Six Pixels of Separation). Amid a moment when uncertainty defines every industry and leaders everywhere are confronting fear disguised as strategy, it is worth turning to someone who has spent his career decoding how individuals and organizations find the courage to act, which is why this week’s guest, , offers such rare authority. Ranjay is the Paul R. Lawrence MBA Class of 1942 Professor at , a globally recognized organizational sociologist, bestselling author, and one of the world’s most cited scholars on leadership,...
info_outlineWelcome to episode #937 of Six Pixels of Separation - The ThinkersOne Podcast.
Here it is: Six Pixels of Separation - The ThinkersOne Podcast - Episode #937. Life is a negotiation... and every one of us should be thinking about how we can get better at it. Scott Walker is a Sunday Times bestselling author and a keynote speaker on negotiation, communications, leadership and resilience. Scott is one of the world’s most experienced kidnap-for-ransom negotiators, offering discreet advice to top corporate, political, and NGO leaders to manage and recover from all sorts of real-life threats. With over three hundred cases resolved worldwide, he now helps clients develop resilient and agile leadership skills to navigate uncertainty and conflict, while consistently delivering top performance. He also trains leaders and teams to master communication, influence, and conflict resolution.In our conversation, Scott dives into negotiation strategies and techniques, pulling from his new book, Order Out Of Chaos - Win Every Negotiation, Thrive In Adversity, And Become A World-Class Communicator. He emphasizes that negotiation is everywhere in life and underscores the critical role of trust, especially in hostage situations. Scott breaks down the challenges of dealing with irrational actors, the importance of saving face in negotiations, and why maintaining long-term relationships matters. We also touch on managing stress and anxiety, emotional self-regulation, and understanding one's own emotions before entering a negotiation. Scott shares stories from his hostage negotiation days, highlighting empathy, trust-building, and assertiveness. We also explore the complexities of kidnapping negotiations and the unique challenges of cyber extortion. His book, Order Out Of Chaos isn’t just about high-stakes negotiations - it's a guide to becoming a top-notch communicator. Scott's book, built on years of experience and research, offers simple, proven strategies to handle high-pressure moments, practice proactive listening, develop emotional intelligence, and manage conflict. Whether you're negotiating a deal at work or navigating everyday situations (like with your kids!), the techniques in this book will help you communicate effectively and get the results you want. Enjoy the conversation...
- Running time: 1:08:246.
- Hello from beautiful Montreal.
- Subscribe over at Apple Podcasts.
- Please visit and leave comments on the blog - Six Pixels of Separation.
- Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook.
- Check out ThinkersOne.
- or you can connect on LinkedIn.
- ...or on Twitter.
- Here is my conversation with Scott Walker.
- Order Out Of Chaos - Win Every Negotiation, Thrive In Adversity, And Become A World-Class Communicator.
- Follow Scott on LinkedIn.
- Follow Scott on X.
- This week's music: David Usher 'St. Lawrence River'.
Takeaways
- Negotiation is a part of everyday life, and it is important to recognize and improve our negotiation skills.
- Trust is crucial in hostage negotiations, and third-party intermediaries can play a significant role in building trust.
- Saving face and maintaining pride are important considerations in negotiations, as they can impact the outcome and long-term relationships.
- Time can be a powerful negotiation strategy, allowing for emotional regulation and the exploration of options.
- Managing stress and anxiety is essential in negotiations, as they can impact decision-making and outcomes.
- Emotional self-regulation is crucial in negotiation, and understanding one's own emotions before entering a negotiation is essential.
- Building trust and empathy are key elements in successful negotiations, whether in hostage situations or business deals.
- Kidnapping negotiations involve balancing empathy and assertiveness, managing expectations, and developing a battle rhythm.
- The cyber extortion industry presents unique challenges, and companies must weigh the risks and benefits of negotiation.
- Difficult situations can be opportunities for personal growth and resilience, and reframing the meaning of challenges can lead to a more fulfilling life.
Chapters:
- 00:00 - Introduction and Background
- 00:30 - Negotiation in Everyday Life
- 03:08 - Trust in Hostage Negotiations
- 05:17 - Negotiating with Irrational Actors
- 08:06 - Saving Face and Maintaining Pride
- 09:28 - Negotiating in Geopolitical Conflicts
- 11:33 - Time as a Negotiation Strategy
- 12:49 - Expanding the Pie: Win-Win Negotiations
- 16:25 - Addressing Concerns and Criticisms
- 20:51 - Short-Termism vs. Long-Term Success
- 26:14 - Negotiating with Nefarious Intentions
- 31:08 - Simplifying Negotiations
- 32:03 - Managing Stress and Anxiety in Negotiations
- 32:07 - Emotional Self-Regulation in Negotiation
- 36:15 - The Importance of Negotiating with Yourself
- 37:02 - Lessons from the First Professional Negotiation
- 44:04 - The Complexity of Kidnapping Negotiations
- 49:25 - The Business of Kidnapping for Ransom
- 53:07 - The Aftermath of Hostage Situations
- 55:46 - The Unique Challenges of Cyber Extortion
- 01:02:14 - Finding Resilience and Meaning in Difficult Situations