New Business Transformations With Joseph Pine - TWMJ #1031
Release Date: 04/12/2026
Great Companies With Eric Ries - TWMJ #1053
Thinking With Mitch Joel
Welcome to episode #1053 of Thinking With Mitch Joel (formerly Six Pixels of Separation). is one of the most influential entrepreneurs and management thinkers of the past two decades. Best known as the creator of the movement, his ideas fundamentally changed how founders, innovators, and established organizations build products, test ideas, and bring innovation to market. His work has shaped startups, Fortune 500 companies, governments, and nonprofits around the world, earning him recognition as one of the defining voices on modern entrepreneurship. In his latest book, , Eric turns his...
info_outline
The Power Of Brands With Lifang He - TWMJ #1052
Thinking With Mitch Joel
Welcome to episode #1052 of Thinking With Mitch Joel (formerly Six Pixels of Separation). has spent more than two decades helping some of the world's most influential technology companies build products that people don't just use... they love. A global brand strategist and product marketing leader, she has led branding, go-to-market, and growth initiatives for companies including , , and . During her time at Apple's longtime creative agency, , she helped shape global launches, giving her a front-row seat to one of the most successful product introductions in history. Her new book, , argues...
info_outline
Data Inspired With Sebastian Wernicke - TWMJ #1051
Thinking With Mitch Joel
Welcome to episode #1051 of Thinking With Mitch Joel (formerly Six Pixels of Separation). has built his career at the intersection of data science, artificial intelligence, economics, and decision-making. He leads the Data Science and AI team at , one of Europe's leading economics consultancies, and has become widely recognized for his ability to make complex ideas about data both accessible and deeply human. Many people first encountered Sebastian through his memorable , which cleverly used data to satirize TED Talks themselves, but his work has always been driven by a much bigger question:...
info_outline
Navigating Future Shock With Fredric Marshall - TWMJ #1050
Thinking With Mitch Joel
Welcome to episode #1050 of Thinking With Mitch Joel (formerly Six Pixels of Separation). has spent decades helping people navigate change. An entrepreneur, investor in AI startups, CEO of , and advisor on leadership and transformation, he has watched multiple waves of technological disruption unfold from the inside. His latest book, , revisits 's famous concept of "" and argues that today's anxiety isn't a personal failing... it's the predictable result of living through an era where change, information, and technological progress are arriving faster than most people can absorb. In this...
info_outline
AI Mindsets With Farid Mheir - TWMJ #1049
Thinking With Mitch Joel
Welcome to episode #1049 of Thinking With Mitch Joel (formerly Six Pixels of Separation). has spent four decades at the intersection of engineering, business strategy, and digital transformation. Trained as a microelectronics engineer, he helped pioneer online grocery commerce with in the mid-1990s before building e-commerce platforms for major retailers across North America and Europe. Today, through his , and as a faculty member at the , Farid advises executives on AI strategy and organizational transformation. His new book, , distills decades of experience into thirty-one practical...
info_outline
Purpose And Strengthfinding With Tom Rath - TWMJ #1048
Thinking With Mitch Joel
Welcome to episode #1048 of Thinking With Mitch Joel (formerly Six Pixels of Separation). is one of the most influential voices in the fields of leadership, strengths, wellbeing, and human performance. A researcher and the #1 bestselling author of books including , , , and , Tom's work has shaped how millions of people think about work, health, and personal development. His latest book, , challenges one of today's most common assumptions: that purpose is something we discover once in a lifetime. Instead, Tom argues that purpose is built through everyday actions and by focusing less on...
info_outline
Life Lessons From Google Search With Simon Rogers - TWMJ #1047
Thinking With Mitch Joel
Welcome to episode #1047 of Thinking With Mitch Joel (formerly Six Pixels of Separation). has spent his career turning data into stories that help us better understand the world... and ourselves. A former news editor at , where he founded and edited its influential , Simon is now the Data Editor at , working with , one of the largest publicly accessible datasets of human curiosity and behaviour ever created. He is also the co-host of and a longtime advocate for open data, visualization and making complex information meaningful. His new book, , explores what billions of searches reveal about...
info_outline
Productivity Breakthroughs With Liane Davey - TWMJ #1046
Thinking With Mitch Joel
Welcome to episode #1046 of Thinking With Mitch Joel (formerly Six Pixels of Separation). has spent her career helping leaders and teams perform at their best. As an organizational psychologist, bestselling author, trusted advisor to companies around the world and dear friend, she has long explored what separates high-performing teams from those that quietly struggle beneath the surface. Her latest book, , introduces a deceptively simple but powerful idea: the biggest challenge facing today's organizations isn't workload... it's thoughtload. While most leaders focus on reducing tasks...
info_outline
Prosperity And Economic Growth With Chris Bradley - TWMJ #1045
Thinking With Mitch Joel
Welcome to episode #1045 of Thinking With Mitch Joel (formerly Six Pixels of Separation). has spent more than twenty-five years helping organizations navigate strategy, growth, and long-term transformation as a Senior Partner at . He also serves as a Director of the , the firm's independent research arm, where he explores some of the biggest economic, technological, and societal questions shaping our future. His latest book, , challenges one of today's most pervasive narratives: that humanity's best days are behind us. Drawing on years of research, Chris argues that another century of...
info_outline
A World Of Intelligent Machines With Steve Brown - TWMJ #1044
Thinking With Mitch Joel
Welcome to episode #1044 of Thinking With Mitch Joel (formerly Six Pixels of Separation). has spent more than twenty-five years helping organizations prepare for the future of technology. A former Senior Director and in-house futurist at during the launch of , former Chief Evangelist and Futurist at , entrepreneur and advisor, Steve has worked with global brands including Nike, JPMorgan Chase, Samsung, Disney and more to navigate digital transformation and the rapidly evolving AI landscape. His latest book, , argues that AI is not another technology deployment but a fundamental...
info_outlineWelcome to episode #1031 of Thinking With Mitch Joel (formerly Six Pixels of Separation).
At a time when businesses are still trying to wrap their heads around “customer experience,” few thinkers have shaped that conversation… and pushed it forward… as much as B. Joseph Pine II. As cofounder of Strategic Horizons, Joe has spent decades helping organizations understand how economic value evolves… from commodities to goods, to services, to experiences… and now, to something far more ambitious. Best known for The Experience Economy: Work Is Theatre And Every Business A Stage, Joe didn’t just introduce a concept… he gave leaders a new language to describe how businesses compete for time, attention and meaning. In this conversation, Joe extends that thinking through his latest work, The Transformation Economy: Guiding Customers To Achieve Their Aspirations, where the goal is no longer just to stage memorable moments… but to help customers become something more. He argues that the highest form of economic value isn’t what a company delivers… but what a customer becomes as a result. That shift reframes everything: experiences are no longer the end game… they are the raw material for change. Drawing on decades of research and real-world examples, Joe makes the case that businesses must move beyond efficiency and even beyond engagement… toward fostering human flourishing across dimensions like health, wealth, wisdom and purpose. It’s a bold elevation of the role of business… one that demands a long-term mindset, ethical use of data, and a deeper understanding of individual customers as people, not segments. And while technologies like AI can accelerate customization and coaching, Joe is clear that tools alone won’t get us there… mindset will. In a world obsessed with speed, optimization and short-term gains, this conversation is a powerful reminder that the real opportunity lies in helping people grow… not just transact. Enjoy the conversation…
- Running time: 58:44.
- Hello from beautiful Montreal.
- Listen and subscribe over at Apple Podcasts.
- Listen and subscribe over at Spotify.
- Please visit and leave comments on the blog - Thinking With Mitch Joel.
- Feel free to connect to me directly on LinkedIn.
- Check out ThinkersOne.
- Here is my conversation with B. Joseph Pine II.
- Transformation Economy: Guiding Customers To Achieve Their Aspirations.
- The Experience Economy: Work Is Theatre And Every Business A Stage.
- Strategic Horizons.
- Follow Joe on Substack.
- Follow Joe on X.
- Follow Joe on LinkedIn.
Chapters:
(00:00) - The Experience Economy: A Game Changer.
(03:07) - Understanding Experiences vs. Services.
(06:01) - The Challenge of Attention in the Experience Economy.
(09:05) - The Progression of Economic Value.
(11:50) - Transformation: The Next Level of Value.
(14:56) - The Role of Self-Service in Experiences.
(18:07) - Empathy and Customer-Centric Business.
(20:53) - Long-Term Thinking in Business Strategy.
(31:32) - Long-Term Investment Strategies for Companies.
(34:51) - The Importance of Meaningful Purpose in Business.
(37:48) - Data, Analytics, and the Customization Revolution.
(39:40) - Balancing Data Use and Customer Privacy.
(46:51) - The Concept of Flourishing in Business.
(52:15) - Experiences vs. Anti-Consumerism.
(53:35) - AI: The Future of Customization and Transformation.