Mergers & Acquisitions: When Is The Best Time To Buy/Sell?
SMB Community Podcast by James Kernan
To finish off the calendar year 2024, host James Kernan sits down with Karl Palachuk to discuss this year's hot topic: mergers & acquisitions. In this episode, James and Karl uncover the importance of timing and understanding when the ideal time to buy/sell a practice would be. Our upcoming events and more: Check out the link below for details on upcoming 2025 events: New Book Release: I'm proud to announce the release of my new book, The Anthology of Cybersecurity Experts! This collection brings together 15 of the nation's top minds in cybersecurity, sharing...
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Year-End Marketing: What Are Some Good End of Year Campaigns?
SMB Community Podcast by James Kernan
Now nearly halfway into December, James and Amy return to discuss Q4 marketing plans and recent headlines in the news. --- 1.) MSP Question of the week: What are some good marketing campaigns to run at the end of the calendar year? --- 2.) Notes on the News a). Amazon Chip Supplier: As one of the top web server suppliers in the world (AWS), Amazon is capitalizing on a great market opportunity. b.) Paid Training for Cybersecurity: James and Amy both realize there is a big skills gap in our industry. While training can be expensive and time-consuming, training can help cultivate...
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Return to Office: Risks and Rewards
SMB Community Podcast by James Kernan
To kick off the month of December, James and Amy are back with another episode of the SMB Community Podcast. --- 1.) MSP Question of the week: Should I require my remote employees to return to the office? In response to a recent article by Amazon, it sounds not so desirable. For Amazon, their reasoning was due to a lack of innovation. Perhaps there is a type of creative thinking that is missing? Tune in to hear more! --- Our upcoming events and more: December 5-6: MASTERMIND LIVE in Scottsdale, AZ December 11: Channel Program M&A Forum in Dallas, TX Check out...
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How Do I Hold My Team Accountable?
SMB Community Podcast by James Kernan
Another fun week of James and Amy! Following Halloween, James and Amy shared their mission of Halloween costumes and handing out Halloween candy. Kicking off this week's episode, DATTOCON missed out an opportunity for press and hype. From lack of a major announcement, there is a PR opportunity missed. --- 1.) MSP Question of the week: How can you hold your team accountable? Business coaches are being hired all across the country due to a lack of accountability. Instead, James and Amy share some insightful areas to strengthen your accountability with your team: Set goals with...
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MSSP vs. MSP: Why does Security Matter?
SMB Community Podcast by James Kernan
Hosts James and Amy are back this week to discuss the series of noteworthy headlines from this week as well as this week's MSP question of the week. --- 1.) Notes On The News IT Nation - one announcement CompTIA Aquired - New Divisions will be created Department of Labor - Ruling for Overtime Labor --- 2.) MSP Question of the week: Are you a REAL MSSP? What does it take to become a MSSP? --- Our upcoming events and more: December 4: M&A Workshop in Scottsdale, AZ December 5-6: MASTERMIND LIVE in Scottsdale, AZ December 11: Channel Program M&A Forum in Dallas, TX ...
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Measuring Success: What KPI's Do You Use?
SMB Community Podcast by James Kernan
Hosts James and Amy sit down this week to discuss key performance indicators (KPIs) that can be used to measure success with your business. 1.) MSP Question of the week: What reports or KPI’s do you need to manage your business? Article by Amy: --- 2.) Notes On The News ConnectWise market share dropped from 26.8% to 24.3%. Kaseya market share dropped from 22.9% to 22.7% N-able market share dropped from 12.5% to 11.4% NinjaOne’s market share grew from 8.4% to 9.4% All others combined had a market share of 29.4% last year, which grew to 32.1% this...
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How to Navigate HIPAA: Interview with David Sims
SMB Community Podcast by James Kernan
This week, host James Kernan speaks with David Sims, founder of Security First IT, regarding navigating HIPAA from the lens of MSP business ownership. About David Sims Since 1998, David is an experienced IT and cybersecurity professional who specializes in healthcare security and compliance. With over two decades of hands-on experience, he founded Security First IT to provide advanced solutions tailored to healthcare providers and small to medium-sized practices, ensuring they stay secure in an ever-changing threat landscape. David also founded and runs the podcast "Help Me with HIPAA", a...
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How to Stand Out: Differentiating Your Business
SMB Community Podcast by James Kernan
Returning to the podcast, host James sat down with Tim Fitzpatrick from Rialto Marketing. Topics include defining your processes, establishing your onboarding, and identifying your competitive advantage in the markets you serve. About Tim Fitzpatrick Tim is the President of Rialto Marketing, a company that provides marketing consulting, advisory, and outsourced or fractional Chief Marketing Officer (CMO) services. Rialto Marketing specializes in helping B2B professional service firms accelerate their growth by building and managing their marketing engines. He also hosts the...
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Leveraging Chambers of Commerce for Client Attraction
SMB Community Podcast by James Kernan
Christopher Barber - Cheaper Than a Geek https://www.linkedin.com/in/christopherjbarber/ Host Karl had a great chat with Christopher Barber from Cheaper Than a Geek in Maryland. Topics include networking for client attraction, and using Chambers of Commerce to spread a wide net that brings in new clients for decades. Chris got involved in his local chamber and worked his way up to being involved at the state and federal levels. Chris tells how he stumbled at first, with the local chamber, and then learned how to leverage it year after year. Side note: Chris gives out "nerd" glasses as a...
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What Do You Do If Your Customer Won't Take Your Recommendations?
SMB Community Podcast by James Kernan
Hosts James and Amy sit down this week to discuss difficult situations where the customer will not take your prosposal or recommendation 1.) MSP Question of the week: What happens if you customer won't take your recommendation? --- 2.) Notes On The News Safety around AI: Warnings about Free/Public Wi-fi in airports: --- Our upcoming events and more: SMBTechfest Q4 - Irvine, CA - October 17-18 Check out Amy’s weekly newsletter! Sign up now: Kernan Consulting “Weekly Tips”! Sign up now:
info_outlineAnother fun week of James and Amy! Following Halloween, James and Amy shared their mission of Halloween costumes and handing out Halloween candy. Kicking off this week's episode, DATTOCON missed out an opportunity for press and hype. From lack of a major announcement, there is a PR opportunity missed.
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1.) MSP Question of the week: How can you hold your team accountable?
Business coaches are being hired all across the country due to a lack of accountability. Instead, James and Amy share some insightful areas to strengthen your accountability with your team:
- Set goals with your team on a set cadence either daily or weekly
- Create expectations in writing with your team. Utilizing meetings, such as a daily huddle, can be a great opportunity to do a checkin with the team and leadership.
- Enhanced communication is effective accountability. Accountability is not conflict, instead, accountability is effective communication.
- Train your employees. Without proper training, it is difficult to hold employees accountable.
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2.) Notes on the News
a). The Consequences of Getting Hacked: DNA-testing website 23andMe fights for survival
https://www.bbc.com/news/
b.) How big tech instends to power AI's thirst for energy:
A huge upswing in the number of data centers worldwide shows no signs of slowing down, prompting Big Tech to consider how best to power the artificial intelligence revolution.
Some of the options on the table include a pivot to nuclear energy, liquid cooling for data centers and quantum computing.
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3.) 5 Minutes with a Smart Person: Dan Amaro w/ E-Merge Real Estate from Ohio. Dan shares his story of success of becoming a full-time realtor and the steps he took to persevere.
Learn more about Dan by following him on social media or sending an email to [email protected].
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Our upcoming events and more:
December 4: M&A Workshop in Scottsdale, AZ
December 5-6: MASTERMIND LIVE in Scottsdale, AZ
http://bit.ly/kernanmastermind
December 11: Channel Program M&A Forum in Dallas, TX
Check out Amy’s weekly newsletter!
Sign up now: https://mailchi.mp/thirdtier/small-business-tech-news
Kernan Consulting “Weekly Tips”!
Sign up now: https://kernanconsulting.com/
Sponsor Memo:
Since 2006, Kernan Consulting has been through over 30 transactions in mergers & acquisitions - and just this past year, we have been involved in six (6).
If you are interested in either buying, selling, or valuation information, please reach out.
There is alot of activity and you can be a part of it.
For more information, reach out at kernanconsulting.com