Navigating Customer Data - Insights from Rudderstack's CEO, Soumyadeb Mitra, SPaMCAST 819
Software Process and Measurement Cast
Release Date: 07/15/2024
Software Process and Measurement Cast
In the SPaMCast 827, we will begin cracking groupthink in prioritization with a discussion of urgency vs. importance Evaluating the interplay between urgency and importance is a powerful work intake approach. Teams and project management offices regularly use an Eisenhower Matrix or variant to visualize the relationship between these two factors. The bottom line in this approach is that you should prioritize work that is important and urgent above work that is just urgent. We also have a visit from who brings her You Are Not Alone column to the podcast. Keis and I discuss the...
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Mastering Work Intake by and I hit the bookshelves earlier this year. We have also been running cohort-based workshops to help expose and solve this dirty little secret. Two of the questions we have gotten as we have promoted the workshops are: What is a cohort-based workshop? What value will I get if I join? Both are greater questions and we have an answer! Join us for a one-hour open house to explore how to diagnose and solve work intake challenges, the most critical issue facing organizations today. This session will provide an overview of our course designed to help you to...
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The SPaMCAST 825 features our conversation with Richmond Alake. During our conversation, we discussed AI, Machine Learning, and most importantly why being a lifelong learner is important (really important). Need more? We also will discuss what comes next now that AI Chat has been done. Richmond’s bio: Richmond Alake is an AI/ML Practitioner with an academic background in computer vision, robotics, and machine learning. He has worked in software development and machine learning roles since 2016. Richmond has also taught online AI/ML/Data courses and written over 200 technical...
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The SPaMCAST 824 compares the Great Avon Lake Tornado and power outage with the purported death of Agile. Cap that off with many in the industry doubling down on Agile purity to put the blush back on the rose. My upcoming high school reunion suggests you can never cross the same river twice but crossing any river is a challenge.. Also Jon M Quigley and I talk about who is the most important person on a team. This is a counterpoint to my recent conversation with on SPaMCAST 822. They agree but it…depends. Master Work Intake! Mastering Work Intake by and I hit the bookshelves...
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The introduction and outro words are abbreviated this week. I will regale you with the tale of the Avon Lake Toronado next. Now I need to find a way of making everything work without electricity and the Internet. I am not sure which is making me crazier. The SPaMCAST 823 features a discussion with Kirk Marple, Technical Founder and CEO at Graphit, by Unstruk Data. What is a technical founder you might ask? No? Well, I did. More importantly, we discussed AI, knowledge graphs, leadership, and how organizations learn as they understand their data. Check out...
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The Software Process and Measurement Cast 822 features a discussion that and I had during the Work Intake Summer Camp. The tyranny of the urgent often eclipses work that is merely important. Not understanding the difference between the two concepts and the long-term implications of ignoring what is important can be catastrophic. We will also have a visit from Jeremy Berriault, the Evolutionary Agilist. We discussed why teams exist. The answer can be simplified into four words. Getting to those words is a wild ride. Learn To Tame Your Work Intake Beast! Work Intake Summer Camp is...
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The Software Process and Measurement Cast 821 features our interview with Alex Natskovich. We talk about the attributes of a leader when building a business but even more importantly learning to be a leader. Success requires knowing how to handle the transitions. Alex’s Bio Alex is a seasoned engineering leader and CEO. Born in Belarus, he harbored a lifelong dream of becoming an engineer. After graduating from university, he moved to the USA. During the initial years, he resided in New York, working as a software engineer in various companies. One of the most notable was the startup...
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The Software Process and Measurement Cast 820 continues the story of Innovatech. In this installment, Emma “sells” baselining the flow to generate ideas for improvement and a starting point. The story of Innovatech is an allegory for how a data-driven improvement initiative can be bootstrapped with courage and perseverance. We also have a visit from whose “Not a Scrumdamentalist” column delivers insights and advice. Susan and I discussed who the most important person on a team is and who isn’t. Learn To Tame Your Work Intake Beast! Work Intake Summer Camp is in session! ...
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The Sofware Process and Measurement Cast 819 features our conversation with Soumyadeb Mitra, Founder and CEO of Rudderstack. We discuss the trials and tribulations of consolidating and effectively using customer data. Tools like machine learning and generative AI make generating insights easier but “easier” does not mean easy. We also discuss entrepreneurship and trust. Soumyadeb Mitra is the Founder and CEO of RudderStack, the Warehouse Native Customer Data Platform (CDP). RudderStack helps data leaders drive revenue by making it easy to collect, unify and activate customer data...
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This week we continue with the story of Innovatech, the business novella David Herron and I are writing. Innovatech, the once a tech darling is struggling. The delivery of new functionality used to be so easy. Now it isn’t, leading to all sorts of unproductive behaviors. Emma, the Director of Residential Construction Technology Products, leads a one-person crusade to wake the organization up before it approaches a death spiral. We also have a visit from Keis Kostaqi. In this installment of her You Are Not Alone column we discuss how Scrum Masters need to adapt when organizations...
info_outlineThe Sofware Process and Measurement Cast 819 features our conversation with Soumyadeb Mitra, Founder and CEO of Rudderstack. We discuss the trials and tribulations of consolidating and effectively using customer data. Tools like machine learning and generative AI make generating insights easier but “easier” does not mean easy. We also discuss entrepreneurship and trust.
Soumyadeb Mitra is the Founder and CEO of RudderStack, the Warehouse Native Customer Data Platform (CDP). RudderStack helps data leaders drive revenue by making it easy to collect, unify and activate customer data for every team and tool. With a strong background in software engineering and data analytics, Soumyadeb is passionate about helping data leaders and teams make data valuable in their companies.
Before founding RudderStack in 2018, Soumyadeb worked in various technical roles at leading technology companies, where he gained valuable experience in big data, machine learning, and cloud computing. While Head of Machine Learning at 8×8 (Nasdaq: EGHT), a unified communication as a service company, he found existing CDP solutions unable to meet his requirements for security, reliability, and scalability. He left to start RudderStack to solve that critical roadblock for companies looking to deliver key projects like real-time personalization and recommendations.
linkedin.com/in/soumyadeb-mitra
Learn To Tame Your Work Intake Beast!
Work Intake Summer Camp is in session! Jeremy Willets and I are celebrating summer in the northern hemisphere with a summer camp. We’ll look at the primary causes of work intake problems… and how to solve them! Join us for an entertaining and informative LinkedIn Live event. The next weekly session begins at 11:30 EDT on July 17th (LinkedIn).
Each session will:
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Define one work intake problem per session,
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Identify how to recognize the problem,
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Offer a pragmatic approach to tackling the issue, and
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At least one scary story of work entry gone wrong (this is summer camp)
We would like you to register at our Maven page https://bit.ly/3HEsKK7 so we can remind you when the session goes live. If you register we also have a Work Intake Problem Worksheet that we use in our workshops that we will email. However, if you’d rather not register on Maven you can set a reminder on LinkedIn (Session 5). In either case, we will announce when the sessions go live on LinkedIn.
Replay Week 2: Need Outstrips Demand
Replay Week 4: Project Thinking v Product Thinking
Share the invitation with others, wear sunscreen, and be kind to your fellow campers!
Re-read Saturday News
Chapter 7 of Mihaly Csikszentmihalyi’s Flow is titled, “Work As Flow.” Work is one of the largest single blocks of time adults carve out of their 168 hours of breath in a week. Mihaly Csikszentmihalyi states. “Work that requires skill and is done freely refines the complexity of self.” Flow is the result of this refinement, at the least the potential for optimal experience from work. Juxtaposition work generates opportunities for flow with work which is the energy used to realize someone else's dreams, hopes, and ambitions. This is not a formula for optimal experience and flow.
Buy a copy and read along – https://amzn.to/4b5kPmb
Week 1: Preface and Logistics – https://bit.ly/3WLjFHU
Week 2: Happiness – https://bit.ly/4dUSpNg
Week 3: Consciousness – https://bit.ly/4bEu3pN
Week 4: Enjoyment and The Quality of Life – https://bit.ly/4eeknDQ
Week 5: The Conditions Of Flow
Week 6: The Body In Flow
Week 7: The Flow Of Thought
Week 8: Work As Flow
Next SPaMCAST
We will continue the story of Innovatech and how a data-driven improvement initiative can be bootstrapped with courage and perseverance.
We will also have a visit from Susan Parente whose “Not a Scrumdamentalist” column delivers insights and advice.