221. Should You Still Provide Netflix in Your Short Term Rental?
Release Date: 02/06/2024
233. Questions For Your Next Team Member (or 1st)
Short Term Rental Riches
Building a team isn't just about filling roles; it's about fostering a group that shares your vision and dedication. Today, we'll cover everything from analyzing resumes to conducting effective interviews, ensuring you find the right fit for your business. This video is perfect for rental owners looking to expand their operations without compromising quality or losing personal touch. As the short-term rental market grows, the need for a reliable and skilled team becomes essential. Hiring the right people can significantly alleviate the daily pressures of management and improve guest...
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232. Delivery! Better Ways for Guests to Receive Packages at Your STR
Short Term Rental Riches
In today's episode, we're diving deep into the topic of managing deliveries at your short-term rental properties. In an era where online shopping is the norm and guests expect convenience at their fingertips, it's crucial for property managers to navigate the complexities of receiving deliveries while ensuring a seamless guest experience. As the demand for short-term rentals continues to soar, property managers must stay ahead of the curve in providing exceptional service and meeting guest expectations. Whether you're managing a single-family home, condominium, or urban apartment, mastering...
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231. Guests are Happy to Pay More For "Gap Nights"
Short Term Rental Riches
In this week's episode, we dive into a highly effective strategy for increasing your rental income and enhancing guest satisfaction simultaneously. Discover how to capitalize on 'gap nights'—those unbookable days between reservations that often go unnoticed. These gaps can easily become revenue losses if not managed wisely. But here's the good news: with a strategic approach, these very same gap nights can transform into additional income and even happier guests. This episode dives deep into practical ways to recognize, value, and fill these gaps, ensuring you're not leaving money on...
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230. People Are Giving Up: State of the Economy
Short Term Rental Riches
Hey everyone, welcome back to the Short Term Rental Riches Podcast. It's not always sunshine and rainbows, and today we're taking a serious look at the state of the economy and what it means for us in the short-term rental world. With the impact of inflation hitting hard and credit card debt reaching new heights, it's essential to understand how these macroeconomic factors influence our industry. But don't worry, it's not all doom and gloom. We've got some real insights and actionable advice to help you navigate these choppy waters. In this episode, we're breaking down the nitty-gritty of...
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229. How The Best Hotels in the World Solve Their Guest Issues
Short Term Rental Riches
Today, we're peeling back the layers of what it truly means to provide an exceptional guest experience, drawing lessons from one of the most prestigious hotels in the world: Claridge’s. Nestled in the heart of London, Claridge’s is a beacon of luxury, not merely for its plush interiors or the exorbitant price tag attached to its rooms but for something far more crucial - its impeccable service. While watching a documentary on this iconic hotel, I was struck by the realization that the core principles of their success are not confined to the realms of luxury hotels. They are, in fact,...
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228. When Your Guest Doesn't Leave And Happens To Be A Felon
Short Term Rental Riches
Today's episode is a bit different and quite the rollercoaster. It's one of those stories you hope never to have to tell, but here we are, sharing a real-life experience that could have easily turned into an STR host's worst nightmare: our first squatter scare. Now, I know what you're thinking – "squatter" is a strong word, especially when referring to a guest who has overstayed their welcome. But when a routine check-out transforms into a lock-in situation with a guest refusing to leave, it feels nothing short of a squatting scenario. Before we dive in, I want to reassure you, especially if...
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227. Improve Your Writing For Rules & Policies
Short Term Rental Riches
In today's digital age, the bulk of our interactions with guests happen through written communication—be it through Airbnb messages, emails, or text messages. While this modern convenience allows for efficiency and clarity, it also poses unique challenges. Without the benefit of face-to-face interaction, ensuring your message is both clear and warmly received requires a nuanced approach. This episode sheds light on the art of written communication for short-term rental hosts, focusing on crafting house rules and guest messages that are inviting rather than intimidating. In this episode,...
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226. Your Guest Left Something Valuable Behind And They Need It! (What To Do)
Short Term Rental Riches
In this episode of the Short Term Rental Riches Podcast, we dive deep into a common scenario every rental property owner faces: guests leaving personal items behind. Discover how to turn potentially stressful situations into opportunities for outstanding hospitality. Whether you're a newbie or a seasoned pro in the short-term rental business, this episode is packed with invaluable insights to elevate your guest experience and operational efficiency. In this episode, you’ll learn: Implement Clear Policies Effective Communication with Guests Secure Storage Solution Streamline the Return...
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225. Furnishing Your STR with Ease with Marc Hostovsky (Minoan)
Short Term Rental Riches
In today's episode, we're venturing into the heart of Nashville, Tennessee, for the first-ever live interview on the Short Term Rental Riches podcast, straight from the bustling halls of the STR Wealth Conference. The energy here is palpable, with a crowd of over 2,000 attendees, all eager to soak in the wisdom of industry leaders. Among these luminaries is Marc Hostovsky, whose innovative approach to furnishing short-term rentals has set the stage for a fascinating conversation. Marc's company, Minoan, isn't just another furniture supplier; it's a game-changer for hosts looking to distinguish...
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224. From STRs to Boutique Hotels - Expert Insights with Mike Sjogren
Short Term Rental Riches
Join us for an insightful conversation with Mike, a trailblazer in the short-term rental (STR) and boutique hotel industry, as we explore his journey from STRs to owning boutique hotels. Having started in the world of STRs, he quickly identified the untapped potential within the boutique hotel niche, transitioning with impressive success. His story is a testament to the power of vision, hard work, and the importance of adapting to the evolving landscape of the hospitality industry. In this episode you’ll learn: Strategic Growth from STRs to Boutique Hotels Discover the unique challenges of...
info_outlineIn today's fast-paced world, where the click of a button brings the world to our screens, the question of whether to offer streaming services in short-term rental properties is more relevant than ever. Gone are the days of Blockbuster runs; in their place, platforms like Netflix, Disney+, Hulu, and YouTube TV have taken center stage. As hosts, we're at a crossroads, figuring out how to navigate this change. Should we keep up with the trend and offer these services to our guests, or is it time to reconsider what entertainment means in the context of short-term rentals?
This episode aims to provide you with the insights needed to strike the perfect balance between providing modern amenities and maintaining operational simplicity in your short-term rental business.
In this episode, you’ll learn:
- Evaluating Guest Expectations
- Operational Challenges
- Setting Clear Expectations
- Considerations for Luxury Properties
- Future Trends
Remember, the ultimate goal is to provide a stay that guests remember fondly, leading to repeat bookings and glowing reviews. Whether that includes access to Netflix or relies on guests using their own accounts, the key is to communicate effectively and set the right expectations from the start.
Need help managing your short-term rental and you don’t want to go it alone? Shoot us a message here and we’ll see if we can help.
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