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The Surprising #1 Reason Employees Quit (And It’s Not Money) with best-selling author Joey Coleman

Transform My Dance Studio – The Podcast For Dance Studio Owners

Release Date: 08/25/2025

Building a Career from Dancer to Artistic Director with Alicia Graf Mack show art Building a Career from Dancer to Artistic Director with Alicia Graf Mack

Transform My Dance Studio – The Podcast For Dance Studio Owners

Dance education is evolving , and studio owners are standing right at the center of it.   As our industry evolves, the studios that will thrive are the ones willing to look beyond technique and toward something deeper: leadership, curiosity, collaboration, and belonging.   In this powerful conversation, Olivia Mode-Cater and Inner Circle Program Director Lisa DeMaio sit down with Alicia Graf Mack, newly named Artistic Director of Alvin Ailey American Dance Theater, to explore what it truly means to prepare dancers for the future, not just the...

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How Studio Owners Can Strengthen Their Visibility and Capacity in 2026 with Lisa Fabrega show art How Studio Owners Can Strengthen Their Visibility and Capacity in 2026 with Lisa Fabrega

Transform My Dance Studio – The Podcast For Dance Studio Owners

You don’t need more strategy. You need more capacity. If you’ve ever wondered why you're working harder than ever but not seeing the growth you expected, this episode will feel like a deep exhale. Leadership mentor and capacity expert Lisa Fabrega returns for a conversation that every studio owner needs to hear before stepping into a new year of growth. Lisa breaks down the six “visibility levers” that determine how you show up as a leader, how you attract the right families, and how you sustain momentum without burning out. From pricing to team to positioning, she reveals why many...

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What 2025 Taught Us — And Where Dance Studios Are Headed in 2026 show art What 2025 Taught Us — And Where Dance Studios Are Headed in 2026

Transform My Dance Studio – The Podcast For Dance Studio Owners

In this reflective solo episode of the Transform My Dance Studio Podcast, Olivia Mode-Cater takes studio owners on a powerful journey through the biggest lessons of 2025—and the mindset shifts required to thrive in 2026. From the collapse of one-size-fits-all marketing to the rise of authentic content and the return of belonging, Olivia breaks down the trends shaping the dance industry and the internal leadership work every studio owner must embrace. She shares the three actions that helped top-performing studios escape hustle culture, the hidden truth about the “re-tiering” of your...

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The Offer Blueprint Every Studio Owner Needs (Part 2) with Roland Frasier show art The Offer Blueprint Every Studio Owner Needs (Part 2) with Roland Frasier

Transform My Dance Studio – The Podcast For Dance Studio Owners

This episode is Part 2 of our powerful two-part series with global business strategist and offer-creation expert Roland Frasier. And if Part 1 cracked open what studio offers can be, Part 2 is the masterclass that shows you how to actually build them. In this jam-packed final installment, Olivia Mode-Cater and Roland go deep into the psychology, structure, and strategy behind high-converting trial offers, premium incentives, and event-based enrollment systems that reliably turn curious families into committed students. If you’ve ever struggled with no-shows, low-quality leads, or families...

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The Offer Blueprint Every Studio Owner Needs (Part 1 ) with Roland Frasier show art The Offer Blueprint Every Studio Owner Needs (Part 1 ) with Roland Frasier

Transform My Dance Studio – The Podcast For Dance Studio Owners

In this practical and powerful episode of the Transform My Dance Studio Podcast, Olivia Mode-Cater sits down with strategic growth expert Roland Frasier to unpack the science, structure, and psychology behind offers that actually convert. If you’ve ever felt stuck in the “feast or famine” cycle, struggled with free trials, or wondered why some offers fall flat while others take off, this conversation will completely reframe how you approach enrollment. Roland breaks down the nine emotional drivers that influence families to choose your studio, the core objectives behind irresistible...

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Forget 20% Off — Create an Experience They’ll Never Forget show art Forget 20% Off — Create an Experience They’ll Never Forget

Transform My Dance Studio – The Podcast For Dance Studio Owners

In this powerful episode of the Transform My Dance Studio Podcast, CEO and DSOA mentor Olivia Mode-Cater dives into the Black Friday strategies that actually work for dance studios and why most studio owners miss this massive opportunity. Using the nostalgic example of Build-A-Bear's holiday marketing genius, Olivia breaks down how to shift from forgettable discounts to irresistible experiences that spark emotion, build loyalty, and bring in new dancers before the new year even begins. You’ll explore the psychology behind seasonal spending, the danger of blending into the marketing noise,...

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What Families Remember Most (and Why It Keeps Them Enrolled) show art What Families Remember Most (and Why It Keeps Them Enrolled)

Transform My Dance Studio – The Podcast For Dance Studio Owners

In this inspiring episode of Transform My Dance Studio, Olivia Mode-Cater sits down with Inner Circle mentor and long-time studio owner Loren Specht to explore how the holiday season can be your biggest opportunity to build connection and loyalty. Together they unpack Barrett Brooks’ framework of trust and excellence—and how those two words can transform your culture, customer experience, and retention. From creating beloved traditions like the Nutcracker and Holiday Showcase to small-moment magic at the front desk, Loren shares how intentional consistency, community, and care can turn the...

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Make December Your Most Joyful—and Profitable—Month Yet show art Make December Your Most Joyful—and Profitable—Month Yet

Transform My Dance Studio – The Podcast For Dance Studio Owners

In this heart-warming and strategy-packed episode of the Transform My Dance Studio Podcast, Olivia Mode-Cater sits down with Inner Circle mentor and Los Angeles studio owner Jodi Shilling to talk about one of the toughest seasons for studio owners—the holidays.  When attendance dips and families get busy, Jodi shares how she keeps her dancers coming back year after year through community, simplicity, and a little festive magic.  From The Cracked Nut to pajama week, discover how to transform your December from stressful to joyful—and why “easy” might be your most powerful...

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How To Avoid Holiday Burnout and November Drop‑Outs show art How To Avoid Holiday Burnout and November Drop‑Outs

Transform My Dance Studio – The Podcast For Dance Studio Owners

In this insightful and relatable episode of the Transform My Dance Studio Podcast, Olivia Mode-Cater sits down with Rosina Andrews, author, educator, and host of The Dance Smarter Podcast, to unpack one of the biggest challenges in the studio calendar—the November slump. Together, they break down why student motivation dips, how family schedules and burnout collide, and the practical ways to protect retention and community when stress levels are high.  You’ll walk away with strategies to keep your students showing up, your parents communicating, and your team thriving through the...

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How to Turn Events Into Revenue Machines show art How to Turn Events Into Revenue Machines

Transform My Dance Studio – The Podcast For Dance Studio Owners

In this empowering solo episode, Transform My Dance Studio host and DSOA CEO Olivia Mode-Cater flips the script on recital season. What if your recital wasn’t just a show—but your studio’s biggest retention and revenue driver? Olivia dives into how to make your recitals a celebration that’s as profitable as it is meaningful. You’ll learn exactly how to turn your biggest event into a loyalty-building, memory-making machine that keeps families coming back year after year. From tiered ticket pricing to program shout-outs and backstage busy bags, Olivia shares five simple yet powerful...

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More Episodes

In this powerful episode of the Transform My Dance Studio Podcast, Olivia Mode-Cater sits down with Joey Coleman, best-selling author of Never Lose an Employee Again, to unpack how dance studio owners can transform their staff retention strategy. From the shocking reality that 4% of new hires quit after just one day to the real #1 reason employees leave (hint: it’s not money), Joey shares actionable tactics to create a workplace where your team doesn’t just stay, they will thrive.


You’ll walk away with practical strategies for building connection, designing intentional onboarding, fostering culture, and reigniting passion in your employees and yourself.

In this episode you will learn:

  • Why the first 100 days are the most critical for employee retention.

  • The surprising statistics behind why people really quit — and how to prevent it.

  • How to connect deeply with part-time staff and make them feel valued.

  • The difference between orientation and true onboarding (and why it matters).

  • How to use the “Four Rs” framework — Role, Responsibilities, Requirements, Relationships.

  • The power of building friendships at work for long-term retention.

  • Low-cost, high-impact ways to create team bonding and culture.

  • Why celebrating progress is as important as tracking performance.

  • How to reframe leadership from “have to” into “get to.”

  • The concept of “spark appointments” to reignite passion for your work.

Joey Coleman is an award-winning speaker and author who has spent nearly 20 years helping organizations worldwide turn customers and employees into raving fans. Known for his engaging keynotes and actionable strategies, he’s shared the stage with top business leaders and bestselling authors. Joey is the author of the #2 Wall Street Journal bestseller Never Lose a Customer Again and Never Lose an Employee Again.

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