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Ep. 13: The importantace of hospital-physician relations with Tammy Tiller-Hewitt

Surviving Healthcare

Release Date: 12/23/2014

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In this episode of the Surviving Healthcare podcast, you'll hear insights into the current state of relations between physicians and hospitals, and why the state of their relationship is so important to the quality of healthcare. My guest for this episode is Tammy Tiller-Hewitt, who served as a physician liaison for large hospitals for many years, and who now serves as president and Chief Motivational Officer of Tiller-Hewitt HeathCare Strategies,  a firm that sets up physician liaisons for hospitals throughout the country.

According to Mrs. Tiller-Hewitt, the main issues physicians have with hospitals all have to do with communications:

  •     Hospital administrators don't inform physicians of decisions;
  •     Hospital administrators don't involve physicians with new initiatives
  •      Physicians are made to feel out of the loop regarding hospital changes.

Of course, hospitals also have issues with physicians, which is why a liaison who constantly monitors both sides of the divide is important, because such problems are caught as soon as possible, and everyone is happy.

We also discuss the Affordable Care Act, and the adjustments all sides are having to make, as the system moves from what used to be a volume-based system to an outcome-based system. There is significant stress on both physicians and healthcare executives during the transition, which makes open communication more important than ever.

To read more about this episode or check out other guests and topics, visit surivivinghealthcarepodcast.com