144. James Hagerty - Chief Lending Officer - Washington Trust
Release Date: 05/15/2025
145. April Willers - Chief Operating Officer - Claim Deck
Resilient Leader's Journey
The Resilient Leader's Journey Podcast focuses on navigating challenging currents of growth & change. In this episode, April Willers, Chief Operating Officer of www.claim-deck.com, discusses the innovative claims management platform Claim Deck, its impact on the insurance industry, and the importance of metrics in measuring success. April shares insights on the challenges of recruiting and retaining talent in a changing workforce, the significance of personal development, and strategies for enhancing employee engagement. The conversation also touches on the importance of listening to...
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144. James Hagerty - Chief Lending Officer - Washington Trust
Resilient Leader's Journey
The Resilient Leader's Journey Podcast focuses on navigating challenging currents of growth & change. In this episode, Jim Hagerty shares his insights on leadership, community service, and the importance of empathy in guiding organizations. He discusses his experiences in banking, the challenges faced during the Great Recession, and the significance of communication and trust in leadership roles. Jim emphasizes that self-confidence is a learned trait developed through experience and reflection, and he draws parallels between leadership lessons and fictional characters, highlighting the...
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143. Brian Bishop - Maj. Gen USAF - Leader of the Thunderbirds
Resilient Leader's Journey
The Resilient Leader's Journey Podcast focuses on navigating challenging currents of growth & change. In this episode, Major General Brian Bishop shares insights from his extensive military career and how they apply to leadership in business. He discusses the concept of 9G Teams, emphasizing the importance of a common mission, resource allocation, and individual contributions to team success. Bishop also highlights the significance of trust, continuous learning, and the balance between confidence and humility in leadership. Through anecdotes from his time with the Air Force Thunderbirds,...
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142. Tony Fonseca, Owner Packaging & More
Resilient Leader's Journey
This week's guest is Tony Fonseca, owner of Packaging & More and youth swim coach. Tony discusses the dynamics of running a family business, and the importance of building strong relationships in business. Tony shares insights on client satisfaction versus acquisition, his coaching philosophy, and the life lessons he imparts to young swimmers.
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141. Tyler Wentworth, Founder of The Hire
Resilient Leader's Journey
This week's guest is Tyler Wentworth, the president and founder of The Hire, a talent acquisition partner. Tyler shares his journey from studying kinesiology to becoming a successful recruiter, emphasizing the importance of mentorship, confidence building, and the balance between character and competency in hiring. He discusses the challenges of cold calling and the significance of networking in the business world. The conversation highlights the need for resilience in navigating the complexities of business and recruitment. Chapters: Transitioning from Recruiting to Entrepreneurship ...
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140. Shawn Carmody, Fire Chief at Bedford (NY) Fire Department
Resilient Leader's Journey
, Bedford (NY) Fire Chief, discusses his transition from a finance career to community service in the fire department, the dynamics of a volunteer fire organization, the importance of hiring for character and leadership potential, and the challenges of projecting confidence in emergency situations.
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139. Gregory Tumolo, Shareholder at Littler
Resilient Leader's Journey
Gregory Tumolo, Shareholder at Littler discusses how performance management should be an ongoing conversatio, that employers need to communicate expectations clearly to employees, giving back to the community is essential for personal fulfillment and how a Fellowship can accomplish the most challenging tasks together.
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138. Greg Scorpio, CFO at G-Form
Resilient Leader's Journey
The Resilient Leader's Journey Podcast focuses on navigating challenging leadership currents through character, confidence and commitment. This week's guest is Greg Scorpio, CFO at www.G-Form.com. Greg discusses decisiveness in leadership, the CFO's role as steward, protector & translator, and why he admires the qualities of a certain Godfather.
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137. Kelley McShane - Granny McSquibb's Organic Iced Tea
Resilient Leader's Journey
Kelley discusses drawing talent into her organization, how a large percentage of decisions are made in a group and one particular sleuth that helps with problem solving skills.
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136. Peter Tarmey - Hilb Group
Resilient Leader's Journey
Peter discusses integrating employees following a merger & acquisition, building trust through honest dialogue and answers the Barbara Walters question. If Peter were a tree, what kind of tree would he be?
info_outlineThe Resilient Leader's Journey Podcast focuses on navigating challenging currents of growth & change. In this episode, Jim Hagerty shares his insights on leadership, community service, and the importance of empathy in guiding organizations. He discusses his experiences in banking, the challenges faced during the Great Recession, and the significance of communication and trust in leadership roles. Jim emphasizes that self-confidence is a learned trait developed through experience and reflection, and he draws parallels between leadership lessons and fictional characters, highlighting the impact of storytelling in understanding leadership dynamics.
Chapters
04:03 The Importance of Community Involvement
06:45 Empathy in Leadership
12:49 Building Self-Confidence in Leadership
15:47 Navigating Change and Risk Management
21:45 Leading Through Uncertainty