Resilient Leader's Journey

Navigating Challenging Currents in Growth & Change

145. April Willers - Chief Operating Officer - Claim Deck 06/04/2025

145. April Willers - Chief Operating Officer - Claim Deck The Resilient Leader's Journey Podcast focuses on navigating challenging currents of growth & change. In this episode, April Willers, Chief Operating Officer of www.claim-deck.com, discusses the innovative claims management platform Claim Deck, its impact on the insurance industry, and the importance of metrics in measuring success. April shares insights on the challenges of recruiting and retaining talent in a changing workforce, the significance of personal development, and strategies for enhancing employee engagement. The conversation also touches on the importance of listening to employees and fostering a supportive company culture. Highlights: Challenges in Employee Recruitment and Retention Fostering a Positive Company Culture Engagement and Listening to Employees /episode/index/show/swimmingintheflood/id/36854100

144. James Hagerty - Chief Lending Officer - Washington Trust 05/15/2025

144. James Hagerty - Chief Lending Officer - Washington Trust The Resilient Leader's Journey Podcast focuses on navigating challenging currents of growth & change. In this episode, Jim Hagerty shares his insights on leadership, community service, and the importance of empathy in guiding organizations. He discusses his experiences in banking, the challenges faced during the Great Recession, and the significance of communication and trust in leadership roles. Jim emphasizes that self-confidence is a learned trait developed through experience and reflection, and he draws parallels between leadership lessons and fictional characters, highlighting the impact of storytelling in understanding leadership dynamics. Chapters The Importance of Community Involvement Empathy in Leadership Building Self-Confidence in Leadership Navigating Change and Risk Management Leading Through Uncertainty /episode/index/show/swimmingintheflood/id/36578185

143. Brian Bishop - Maj. Gen USAF - Leader of the Thunderbirds 05/07/2025

143. Brian Bishop - Maj. Gen USAF - Leader of the Thunderbirds The Resilient Leader's Journey Podcast focuses on navigating challenging currents of growth & change. In this episode, Major General Brian Bishop shares insights from his extensive military career and how they apply to leadership in business. He discusses the concept of 9G Teams, emphasizing the importance of a common mission, resource allocation, and individual contributions to team success. Bishop also highlights the significance of trust, continuous learning, and the balance between confidence and humility in leadership. Through anecdotes from his time with the Air Force Thunderbirds, he illustrates how effective training and communication foster trust and commitment within teams. Chapters: Navigating the 9G Environment in Business Building Trust in High-Pressure Situations Confidence vs. Overconfidence in Leadership /episode/index/show/swimmingintheflood/id/36477955

142. Tony Fonseca, Owner Packaging & More 04/15/2025

142. Tony Fonseca, Owner Packaging & More This week's guest is Tony Fonseca, owner of Packaging & More and youth swim coach. Tony discusses the dynamics of running a family business, and the importance of building strong relationships in business. Tony shares insights on client satisfaction versus acquisition, his coaching philosophy, and the life lessons he imparts to young swimmers. /episode/index/show/swimmingintheflood/id/36152650

141. Tyler Wentworth, Founder of The Hire 04/03/2025

141. Tyler Wentworth, Founder of The Hire This week's guest is Tyler Wentworth, the president and founder of The Hire, a talent acquisition partner. Tyler shares his journey from studying kinesiology to becoming a successful recruiter, emphasizing the importance of mentorship, confidence building, and the balance between character and competency in hiring. He discusses the challenges of cold calling and the significance of networking in the business world. The conversation highlights the need for resilience in navigating the complexities of business and recruitment. Chapters: Transitioning from Recruiting to Entrepreneurship Building Confidence and Mentorship in Recruitment Assessing Character vs. Competency in Candidates Notable Sound Bites "The art of cold calling is a beautiful thing." "I had to double the pipeline to get results." "I try to remain calm under pressure." /episode/index/show/swimmingintheflood/id/35995155

140. Shawn Carmody, Fire Chief at Bedford (NY) Fire Department 03/14/2025

140. Shawn Carmody, Fire Chief at Bedford (NY) Fire Department , Bedford (NY) Fire Chief, discusses his transition from a finance career to community service in the fire department, the dynamics of a volunteer fire organization, the importance of hiring for character and leadership potential, and the challenges of projecting confidence in emergency situations. /episode/index/show/swimmingintheflood/id/35698200

139. Gregory Tumolo, Shareholder at Littler 03/11/2025

139. Gregory Tumolo, Shareholder at Littler Gregory Tumolo, Shareholder at Littler discusses how performance management should be an ongoing conversatio, that employers need to communicate expectations clearly to employees, giving back to the community is essential for personal fulfillment and how a Fellowship can accomplish the most challenging tasks together. /episode/index/show/swimmingintheflood/id/35640700

138. Greg Scorpio, CFO at G-Form 02/25/2025

138. Greg Scorpio, CFO at G-Form The Resilient Leader's Journey Podcast focuses on navigating challenging leadership currents through character, confidence and commitment. This week's guest is Greg Scorpio, CFO at www.G-Form.com. Greg discusses decisiveness in leadership, the CFO's role as steward, protector & translator, and why he admires the qualities of a certain Godfather. /episode/index/show/swimmingintheflood/id/35417070

137. Kelley McShane - Granny McSquibb's Organic Iced Tea 02/11/2025

137. Kelley McShane - Granny McSquibb's Organic Iced Tea Kelley discusses drawing talent into her organization, how a large percentage of decisions are made in a group and one particular sleuth that helps with problem solving skills. /episode/index/show/swimmingintheflood/id/35232895

136. Peter Tarmey - Hilb Group 02/04/2025

136. Peter Tarmey - Hilb Group Peter discusses integrating employees following a merger & acquisition, building trust through honest dialogue and answers the Barbara Walters question. If Peter were a tree, what kind of tree would he be? /episode/index/show/swimmingintheflood/id/35141335

135. Frank Somma - Sales Expert 01/28/2025

135. Frank Somma - Sales Expert Frank Somma discusses the chasm in exceptional leadership, whether you are "in" or "into" sales and the honorable Atticus Finch. /episode/index/show/swimmingintheflood/id/35045705

134. Tim McCandless - Scouting America 01/22/2025

134. Tim McCandless - Scouting America , of Scouting America discusses the value of setting examples, how Scouting America trains young managers and why James Tiberius Kirk is intergalactic role model. /episode/index/show/swimmingintheflood/id/34954800

133. Kurt Harrington - Something Fishy 01/14/2025

133. Kurt Harrington - Something Fishy Kurt Harrington, CEO of Something Fishy, discusses the challenges of entrepreneurship, the importance of character in the hiring process and why Sebastian the Crab is his favorite fictional character. /episode/index/show/swimmingintheflood/id/34844410

132. Declare Your Independence 07/16/2024

132. Declare Your Independence This episode discusses the courage of entrepreneurs, July 1776 in Philadelphia and a daughter's college decision making process. /episode/index/show/swimmingintheflood/id/32161207

131. Click For A Treat 06/21/2024

131. Click For A Treat This episode discusses positive emlpoyee reinforcement, Linda Pryor's animal training technique and Cookie Monster's sole motivation. /episode/index/show/swimmingintheflood/id/31836282

130. Complacency Breeds Extinction 06/14/2024

130. Complacency Breeds Extinction This episode discusses generational wealth transfers, business innovations and Rat Utopia /episode/index/show/swimmingintheflood/id/31742362

129. Airm Small Miss Small 05/16/2024

129. Airm Small Miss Small This 10-minute episode discusses variability in expectations, a precise NASA mission and Ben Hogan's pure golf swing. /episode/index/show/swimmingintheflood/id/31334442

128. Streamline Your Process 04/18/2024

128. Streamline Your Process This episode discusses Motorola's Six Sigma Process, Navage and the Berkoff Blast. /episode/index/show/swimmingintheflood/id/30878093

127. Never Into The Net 03/21/2024

127. Never Into The Net This episode discusses setting lofty goals, Andre Agassi's dragon and wasting a good leg shaving. /episode/index/show/swimmingintheflood/id/30469263

126. Trust Your Rigger 02/29/2024

126. Trust Your Rigger This episode discusses D-Day paratroopers, organizational trust and stage jumping. /episode/index/show/swimmingintheflood/id/30161038

125. Don't Sign The Petition 02/15/2024

125. Don't Sign The Petition This episode discusses investments in sales training, interrogation techniques and delicious Girl Scout cookies. /episode/index/show/swimmingintheflood/id/29963018

124. Create A Frenzy 02/08/2024

124. Create A Frenzy This episode discusses marketing development, iPhone distribution lines and Superbowl pre-game singers. /episode/index/show/swimmingintheflood/id/29852138

123. Conserve Your Candy 02/01/2024

123. Conserve Your Candy This episode discusses scarcity, 4,000 Weeks and Spongeworthiness. /episode/index/show/swimmingintheflood/id/29743903

122. Influence Your Market 10/05/2023

122. Influence Your Market This episode discusses Taylor Swift's market influence, Pipeline Poke restaurant and Lauren's Suitcase. /episode/index/show/swimmingintheflood/id/28230398

122. Changes in Aptitude 09/21/2023

122. Changes in Aptitude This episode discusses Jimmy Buffett's failed first album, changing jobs by generation and the worst timeshare salesman ever. /episode/index/show/swimmingintheflood/id/28099523

121. Spare The Guillotine 08/18/2023

121. Spare The Guillotine This episode discusses addressing progressives, the French Revolution and La Madame de Guillotine. /episode/index/show/swimmingintheflood/id/27786426

120. Hilton or Better 07/27/2023

120. Hilton or Better This episode discusses personal value, Notorious B.I.G and Conrad Hilton. /episode/index/show/swimmingintheflood/id/27578199

119. Measure the Elevation Markers 07/20/2023

119. Measure the Elevation Markers This episode discusses starting at the bottom of the work ladder, serving as a domestique in the Tour de France and a project management lesson. /episode/index/show/swimmingintheflood/id/27516342

118. Prepare Your Argument 07/06/2023

118. Prepare Your Argument This episode discusses the Lincoln/Douglas debates, the Harvard Debate team and appealing to the Providence Traffice Court to right a wrong. /episode/index/show/swimmingintheflood/id/27382848

117. Walk The Course 06/28/2023

117. Walk The Course This episode discusses Competitive Intelligence, Blue Apron's marketplace and U.S. Open preparation. /episode/index/show/swimmingintheflood/id/27307605

Resilient Leader's Journey

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