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Gentrack Chief People Officer Fran Caldwell

Talk Talent To Me

Release Date: 10/30/2024

How HR Can Lead AI Implementation with CHRO Einav Lavi show art How HR Can Lead AI Implementation with CHRO Einav Lavi

Talk Talent To Me

Show Notes & Key Takeaways Show Notes EnterpriseDB CHRO Einav Lavi shares how she transformed from finance instructor to business-focused HR leader by speaking the language of executives—revenue, costs, and ROI. She details challenging a COVID-era 20% layoff mandate with data-driven alternatives that saved nearly $1M, leading company-wide AI implementation, and positioning HR as "builders of the business" rather than policy enforcers. The conversation covers earning executive credibility through commercial fluency, courage to challenge leadership decisions, and viewing HR as a...

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Career Control with Virta Health CPO Dr. Lucia Guillory show art Career Control with Virta Health CPO Dr. Lucia Guillory

Talk Talent To Me

Show Notes Lucia shares her unconventional career philosophy: choose companies over jobs. With experience at Yahoo, Patreon, and six years at Virta, she argues that job titles, managers, and compensation frequently change, but company mission remains stable. The conversation explores Virta's unique hiring challenge of needing 20-50 healthcare coaches and providers within weeks due to unpredictable patient enrollment. Their solution: a 4,500-person talent community (4x their workforce) maintained through regular communication, cohort-based hiring, and radical transparency to enable rapid...

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Evaluating the C-Suite with CHRO & Advisor Gianna Driver show art Evaluating the C-Suite with CHRO & Advisor Gianna Driver

Talk Talent To Me

Gianna Driver, a seasoned Chief People Officer shares her stance on eliminating cover letters and resumes, the mutual evaluation process during job searches, and the critical questions candidates should ask to assess company culture. Gianna emphasizes the importance of in-person interactions and offers valuable advice for job seekers navigating a challenging market.   Takeaways Should we eliminate cover letters and resumes? Job searches are a mutual evaluation process. Asking the right questions to gauge company culture. Tuning in to subtle cues during interviews. Knowing your worth...

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Owkin Global Talent Director Helen Burns show art Owkin Global Talent Director Helen Burns

Talk Talent To Me

Helen Burns, the Global Talent Director at Owkin, about her unique journey in talent acquisition. Helen shares her transition from freelance consulting to an in-house role, the importance of long-term talent strategies, and the challenges of building a talent team in a rapidly changing industry. They discuss the significance of employer value propositions, company culture, and navigating imposter syndrome in career growth. Helen emphasizes the need for clarity in attracting talent and the importance of being open to learning and adapting in a new environment. The Global Talent Scout role...

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Open Role Triage with Gynger Head of Talent Jonathan Graber show art Open Role Triage with Gynger Head of Talent Jonathan Graber

Talk Talent To Me

Summary In this episode, Rob interviews Jonathan Graber, the head of talent at Gynger, discussing his journey from agency recruiting to in-house talent acquisition. They explore the challenges and rewards of transitioning roles, the importance of setting deadlines in hiring, and the diverse responsibilities that come with working in a startup environment. Jonathan shares insights on managing priorities, the significance of people operations, and how to navigate the complexities of talent acquisition in a fast-paced setting. Takeaways The 10 80 10 rule illustrates how people respond to...

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Betting On Yourself with Metropolis CPO John-Paul Sukkar show art Betting On Yourself with Metropolis CPO John-Paul Sukkar

Talk Talent To Me

JP, Chief People Officer at Metropolis, emphasizes the need to reframe the return to office narrative, highlighting the irreplaceable value of human connection and collaboration that cannot be replicated through remote work alone. He shares insights on fostering a culture of access and the responsibilities that come with managing a large workforce post-acquisition. In this conversation, John-Paul Sukkar discusses the challenges and strategies involved in integrating a large organization after a significant acquisition. He emphasizes the importance of cultural shifts, change management, and the...

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Endless Insight via Succession Planning with Elizabeth Egan show art Endless Insight via Succession Planning with Elizabeth Egan

Talk Talent To Me

Elizabeth explains how succession planning reveals far-reaching insights about the state of talent in an organization. As Director of Talent Management and Organizational Development at Cerence AI, Elizabeth has prioritized generating individual development plans (IDPs) for all employees. Elizabeth emphasizes that employees should take ownership of their careers and seek out opportunities for growth, while companies must create supportive environments to retain top talent. The conversation highlights the need for open communication, feedback mechanisms, and the role of managers in...

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Detecting Interview Cheaters with Mike Mroczka show art Detecting Interview Cheaters with Mike Mroczka

Talk Talent To Me

Mike Mroczka is an interview coach, author, software engineer, and consultant specializing in helping hiring organizations eliminate cheating in their interview processes. Mike shares the challenges posed by AI tools in coding interviews, the distinction between using resources and cheating, and the necessity of evaluating candidates' foundational knowledge. Mike shares insights on how organizations can design interviews to deter cheating and the tools available for monitoring candidates. The discussion concludes with a hopeful outlook on the future of technology in hiring, emphasizing the...

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Talk Talent To Me

Lia Economos discusses the evolution of interview processes, particularly in the context of integrating AI tools and adapting to the changing landscape of technical interviews. She emphasizes the importance of structured interviews as companies grow and the need to design interview questions that challenge candidates beyond the capabilities of AI. The discussion also touches on the ethical implications of over-employment and the necessity for candidates to network effectively during their job search.   Key Points From This Episode:   A brief overview of her background and what...

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Talk Talent To Me

In today’s fast-paced world where candidates are always looking for the next opportunity, it’s rare to find someone dedicated to growing within one organization. As today’s guest Lani Montoya demonstrates, internal growth may be the best way to develop exceptional people leaders. Lani is the Chief People Officer at Pernod Ricard, the world leader in premium international wines and spirits, and she begins by explaining her path to joining the company and why she chose to grow in it instead of seeking opportunities elsewhere. We discuss how to rise above workplace complacency, the value...

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More Episodes

It is a leader’s responsibility to create the best possible environment for their team and there’s no better way to get insight into how to do that than leveraging employee engagement. Tuning in to this episode of Talk Talent to Me, you’ll hear all about our guest, CPO of Gentrack, Fran Caldwell, why she has such a positive attitude towards her work, the responsibilities she has at her company, and the impact she has made at Gentrack. We delve into the critical nature of employee engagement before discussing the importance of building trust among employees in order to gain these insights from employee engagement. Our guest goes on to talk about key motivators for an engaged workforce and how that varies between generations. Fran even shares the metrics she uses at Gentrack to measure the success of employee engagement and how to evaluate them. Finally, hear how you can handle negative engagement survey results and get some incredible advice about creating a career as a CPO. 

Key Points From This Episode:

 

  • The importance of being proud of your role in HR 

  • Fran shares how she sees her responsibility at Gentrack 

  • How Fran makes sure employees trust the organization 

  • The key motivators for an engaged workforce 

  • How messaging needs to be adjusted for different generations

  • Fran shares her strategy for measuring employee engagement success

  • Fran tells us how she handles negative results from surveys 

  • Our guest gives advice for listeners wanting to forge a career like her own

 

Quotes:

 

“If you work in the people space, every day is an opportunity. And if you focus on it being challenging and in a negative way, well then frankly, how do you get out of bed every day?” — Fran Caldwell [0:02:31]

 

“When you come into a new business or when you’re in these roles, you absolutely need to be led by insights and the only way you’re going to get these insights is by asking a lot of questions but importantly, listening to the answers.” — Fran Caldwell [0:10:00]

 

“Engagement and productivity metrics are intrinsically linked.” — Fran Caldwell [0:17:15]

 

Links Mentioned in Today’s Episode:

 

Frances Caldwell

Gentrack