When standard rules don’t apply
Unpacked: A Tarion Podcast
Your basement floods, your air conditioning dies during a heat wave or maybe you just want to renovate. In certain situations, different rules apply under warranty. The final episode in our series not only looks at how the warranty process works when it comes to emergencies and other special circumstances, but also how the warranty is evolving to provide better coverage for homeowners.
Guests Sophie Vlahakis, Vice President, Warranty Services and Steve Haagsma, Manager, Warranty Serv
If there’s a problem
Unpacked: A Tarion Podcast
What should you do if you notice an issue after you move into your new home? How can you find out if it’s covered under your new home warranty? Who should you contact? And how exactly do you make a warranty claim?
The focus of this episode is the warranty claims process. Guests Kiwana Scott, Manager, Customer Service, and Josh Huson, Supervisor, Early Intervention, answer the most common questions owners of newly built homes have when it comes to accessing their warranty.
The Pre-delivery Inspection
Unpacked: A Tarion Podcast
The pre-delivery inspection (or PDI) is an important step for every new home buyer, and being prepared is the best way to make sure you do it properly and get the most out of it.
In this episode, we examine the PDI from three different perspectives: the builder, a home inspector, and Tarion. You’ll learn how to get ready for it, what happens during and after a PDI and pick up some useful tips along the way.
Guests are Natasha Paikin, Director of Client Experience at
How a realtor can help
Unpacked: A Tarion Podcast
Buying a pre-construction or newly built home can sometimes be a little overwhelming, and you may end up forgetting to ask the right questions when you should. Thankfully, you don’t need to go through it alone, because a trusted realtor can guide you through the process and keep you informed every step of the way.
Join guest Tania Artenosi, President of the Ontario Real Estate Association (OREA), as she outlines the many ways a realtor can help – from finding the home you want and
Getting to know your new home warranty
Unpacked: A Tarion Podcast
Knowing that your brand-new home comes with a warranty provides so much peace of mind. But how well do you really know your warranty? What does it cover or not cover? When does it actually begin? What are your responsibilities as an owner versus those of your builder or Tarion? And if you’re buying a condominium, what about the areas outside your unit?
Join guests Alyson Wiley, Manager, Warranty Services and Ali Kanani, Manager, Warranty Services Common Elements, as they guide us thro
From purchase to possession
Unpacked: A Tarion Podcast
A lot can happen between the moment you sign the deal on a pre-construction home and the time it’s all complete and yours to enjoy.
Guests Dave Cecatini, Director, Warranty Services, and Ryan Haley, Director, Common Elements help us zoom in on some of the things you may not expect to encounter in your new home buying experience. Learn about things like delays, substitutions, project cancellations, and interim occupancy so that you can ask your builder the right questions and be prepar
Before you buy
Unpacked: A Tarion Podcast
Buying a pre-construction or recently built home is a big decision, and the key to success is to start things off on the right foot. In this episode, we delve into some of the important things you need to know at the outset to help you make informed decisions and protect yourself throughout the journey.
Join Tamina Ahmadi, Manager,Underwriting, and Catherine Longo, Legal Counsel, as they help guide you through how to research a builder, understand the purchase agreement,
Tarion and the Ontario new home warranty
Unpacked: A Tarion Podcast
If you’re in the market for a pre-construction home, you should get to know Tarion and how we can help you before, during and after you buy your home.
In this kickoff episode, President & CEO Peter Balasubramanian talks about Tarion’s unique role in Ontario’s new home industry.
Why was Tarion created? What does it do for consumers? How does Ontario’s warranty compare with that of other jurisdictions? How has Tarion evolved in its almost 50 y
Welcome to Unpacked: A Tarion Podcast!
Unpacked: A Tarion Podcast
Buying a new home is one of the most exciting things you can do. Unfortunately, it can also be the most stressful - but it doesn’t have to be. Brought to you by Tarion, Ontario’s new home warranty administrator and hosted by Barb DiGiulio, Unpacked is an eight-part series to help new home buyerswith their steps to homeownership.
We’ll begin with how Tarion supports you and provide an in-depth look at all the steps involved in buying a new home starting with your decision to buy, the questio
Tarion Talks: Your Pre-Delivery Inspection
Unpacked: A Tarion Podcast
For new home buyers, the pre-delivery inspection – or PDI for short – can be an exciting experience. It can also be a little intimidating - after all, most of us are not experts in home construction. For this episode of Tarion Talks, our host Diana Pham is joined by Bob Thoburn, a Director of Stakeholder Relations at Tarion, to learn more about the PDI process and to answer some of the most common questions we hear from homeowners. Topics discussed in this episode include: A step-by-step walkthrough of how a typical PDI would work in Ontario; Explaining the PDI form, and what types of...
info_outlineJoin guests Alyson Wiley, Manager, Warranty Services and Ali Kanani, Manager, Warranty Services Common Elements, as they guide us through the ins and outs of the new home warranty.
Listen to and subscribe to Unpacked wherever you get your podcasts. To learn more about Tarion and the new home warranty, visit www.Tarion.com
Learn more about what is not covered by the new home warranty
Learn more about the process for making and resolving warranty claims
Learn more about the roles and responsibilities of you, your builder, and Tarion