3242: L.E.K. Consulting on Using AI to Balance Speed, Risk, and Growth
Release Date: 04/14/2025
Tech Talks Daily
What happens when AI stops talking and starts working, and who really owns the value it creates? In this episode of Tech Talks Daily, I’m joined by Sina Yamani, founder and CEO of Action Model, for a conversation that cuts straight to one of the biggest questions hanging over the future of artificial intelligence. As AI systems learn to see screens, click buttons, and complete tasks the way humans do, power and wealth are concentrating fast. Sina argues that this shift is happening far quicker than most people realize, and that the current ownership model leaves everyday users with...
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What does it really take to remove decades of technical debt without breaking the systems that still keep the business running? In this episode of Tech Talks Daily, I sit down with Pegasystems leaders Dan Kasun, Head of Global Partner Ecosystem, and John Higgins, Chief of Client and Partner Success, to unpack why legacy modernization has reached a breaking point, and why AI is forcing enterprises to rethink how software is designed, sold, and delivered. Our conversation goes beyond surface-level AI promises and gets into the practical reality of transformation, partner economics, and what...
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What does it really take to move AI from proof-of-concept to something that delivers value at scale? In this episode of Tech Talks Daily, I’m joined by Simon Pettit, Area Vice President for the UK and Ireland at UiPath, for a grounded conversation about what is actually happening inside enterprises as AI and automation move beyond experimentation. Simon brings a refreshingly practical perspective shaped by an unconventional career path that spans the Royal Navy, nearly two decades at NetApp, and more than seven years at UiPath. We talk about why the UK and Ireland remain a strategic region...
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What actually happens when a company loses control of its own voice in a world full of channels, platforms, and constant noise? In this episode of Tech Talks Daily, I sat down with Joshua Altman, founder of beltway.media, to unpack what corporate communication really means in 2026 and why it has quietly become one of the most misunderstood leadership functions inside modern organizations. Joshua describes his work as a fractional chief communications officer, a role that sits above individual campaigns, tools, or channels and focuses instead on perception, trust, and consistency across...
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What if your AI systems could explain why something will happen before it does, rather than simply reacting after the damage is done? In this episode of Tech Talks Daily, I sat down with Zubair Magrey, co-founder and CEO of Ergodic AI, to unpack a different way of thinking about artificial intelligence, one that focuses on understanding how complex systems actually behave. Zubair’s journey begins in aerospace engineering at Rolls-Royce, moves through a decade of large-scale enterprise AI programs at Accenture, and ultimately leads to building Ergodic, a company developing what he describes...
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What does it actually take to build trust with developers when your product sits quietly inside thousands of other products, often invisible to the people using it every day? In this episode of Tech Talks Daily, I sat down with Ondřej Chrastina, Developer Relations at CKEditor, to unpack a career shaped by hands-on experience, curiosity, and a deep respect for developer time. Ondřej’s story starts in QA and software testing, moves through development and platform work, and eventually lands in developer relations. What makes his perspective compelling is that none of these roles felt...
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If artificial intelligence is meant to earn trust anywhere, should banking be the place where it proves itself first? In this episode of Tech Talks Daily, I’m joined by Ravi Nemalikanti, Chief Product and Technology Officer at Abrigo, for a grounded conversation about what responsible AI actually looks like when the consequences are real. Abrigo works with more than 2,500 banks and credit unions across the United States, many of them community institutions where every decision affects local businesses, families, and entire regional economies. That reality makes this discussion feel...
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What really happens after the startup advice runs out and founders are left facing decisions no pitch deck ever prepared them for? In this episode of Tech Talks Daily, I sit down with Vijay Rajendran, a founder, venture capitalist, UC Berkeley instructor, and author of The Funding Framework, to discuss the realities of company building that rarely appear on social feeds or investor blogs. Vijay has spent years working alongside founders at the sharpest end of growth, from early fundraising conversations through to the personal and leadership shifts that scaling demands. That experience shapes...
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What happens when decades of clinical research experience collide with a regulatory environment that is changing faster than ever? In this episode of Tech Talks Daily, I sat down with Dr Werner Engelbrecht, Senior Director of Strategy at Veeva Systems, for a wide-ranging conversation that explores how life sciences organizations across Europe are responding to mounting regulatory pressure, rapid advances in AI, and growing expectations around transparency and patient trust. Werner brings a rare perspective to this discussion. His career spans clinical research, pharmaceutical development,...
info_outlineWhat if most product launches fail not because of bad ideas—but because of broken processes? In today’s episode of Tech Talks Daily, I’m joined by Stuart Jackson, Vice Chair of L.E.K. Consulting and co-author of the forthcoming book Predictable Winners (Stanford University Press, 2025). Stuart brings nearly four decades of experience in strategic growth and innovation, and his insights offer a much-needed reframe for businesses navigating the high-stakes world of new product and service development.
We sat down to explore a topic many leaders shy away from: why 70–90% of product launches still miss the mark. Stuart breaks down the structural weaknesses that often derail innovation and explains why relying on gut instinct is no longer enough. Instead, we discuss how a rigorous, data-backed approach—augmented by AI—can dramatically reduce the risk profile of innovation while improving speed, accuracy, and return on investment.
Stuart shares how leading organizations are integrating AI into every phase of their innovation pipeline—from idea screening and predictive analytics to launch planning and ongoing iteration. He outlines the rise of long-horizon thinking and how AI is enabling companies to identify emerging demand signals well before the competition.
What I found particularly refreshing was Stuart’s take on what top innovators do differently. It’s not just about having better ideas—it’s about building the right systems. That means empowering cross-functional teams, systematically disaggregating risk, and knowing when to pivot versus when to persevere.
This conversation isn’t about theory. It’s a pragmatic look at how to move from product guesswork to predictable success—whether you're building in-house or buying through M&A. For founders, product leaders, and anyone trying to modernize their innovation model, this episode offers grounded advice and a clear framework that you can start applying today.
How are you thinking about AI as a tool for risk reduction in innovation? Are your product strategies built for speed or sustainability—or both? Let me know what you think.