3539: ShelterZoom CEO on Keeping Care Moving When Systems Go Down
Release Date: 01/02/2026
3564: Why Banking Is the Ultimate Test for Responsible AI
Tech Talks Daily
If artificial intelligence is meant to earn trust anywhere, should banking be the place where it proves itself first? In this episode of Tech Talks Daily, I’m joined by Ravi Nemalikanti, Chief Product and Technology Officer at Abrigo, for a grounded conversation about what responsible AI actually looks like when the consequences are real. Abrigo works with more than 2,500 banks and credit unions across the United States, many of them community institutions where every decision affects local businesses, families, and entire regional economies. That reality makes this discussion feel...
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3563: Vijay Rajendran on Why Startup Advice Fails When Reality Kicks In
Tech Talks Daily
What really happens after the startup advice runs out and founders are left facing decisions no pitch deck ever prepared them for? In this episode of Tech Talks Daily, I sit down with Vijay Rajendran, a founder, venture capitalist, UC Berkeley instructor, and author of The Funding Framework, to discuss the realities of company building that rarely appear on social feeds or investor blogs. Vijay has spent years working alongside founders at the sharpest end of growth, from early fundraising conversations through to the personal and leadership shifts that scaling demands. That experience shapes...
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3562: Veeva Systems on AI and the Future of Clinical Trials
Tech Talks Daily
What happens when decades of clinical research experience collide with a regulatory environment that is changing faster than ever? In this episode of Tech Talks Daily, I sat down with Dr Werner Engelbrecht, Senior Director of Strategy at Veeva Systems, for a wide-ranging conversation that explores how life sciences organizations across Europe are responding to mounting regulatory pressure, rapid advances in AI, and growing expectations around transparency and patient trust. Werner brings a rare perspective to this discussion. His career spans clinical research, pharmaceutical development,...
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3561: Xero on Trust, Technology, and the Future of Accounting Relationships
Tech Talks Daily
What happens when an industry that has barely changed for generations suddenly finds itself at the center of one of the biggest shifts in modern work? In this episode of Tech Talks Daily, I’m joined by Kate Hayward, UK Managing Director at Xero, for a conversation about how accounting is being reshaped by technology, education, regulation, and changing expectations from clients and talent alike. Kate describes this moment as the largest reorganization of human capital in the history of the profession, and as we talk, it becomes clear why that claim is gaining traction. We explore how AI is...
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3560: How People.ai is Turning Sales Activity Into Answers Leaders Can Act On
Tech Talks Daily
What does sales leadership actually look like once the AI experimentation phase is over and real results are the only thing that matters? In this episode of Tech Talks Daily, I sit down with Jason Ambrose, CEO of the Iconiq backed AI data platform People.ai, to unpack why the era of pilots, proofs of concept, and AI theater is fading fast. Jason brings a grounded view from the front lines of enterprise sales, where leaders are no longer impressed by clever demos. They want measurable outcomes, better forecasts, and fewer hours lost to CRM busywork. This conversation goes straight to the...
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3559: Conviva CEO on Turning Experimental AI Agents Into Reliable Systems
Tech Talks Daily
In this episode of Tech Talks Daily, I sat down with Keith Zubchevich, CEO of Conviva, to unpack one of the most honest analogies I have heard about today’s AI rollout. Keith compares modern AI agents to toddlers being sent out to get a job, full of promise, curious, and energetic, yet still lacking the judgment and context required to operate safely in the real world. It is a simple metaphor, but it captures a tension many leaders are feeling as generative AI matures in theory while so many deployments stumble in practice. As ChatGPT approaches its third birthday, the narrative suggests...
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3558: Do You Really Have an Offline backup, or Just the Illusion of One?
Tech Talks Daily
In this episode of Tech Talks Daily, I sit down with Imran Nino Eškić and Boštjan Kirm from HyperBUNKER to unpack a problem many organisations only discover in their darkest hour. Backups are supposed to be the safety net, yet in real ransomware incidents, they are often the first thing attackers dismantle. Speaking with two people who cut their teeth in data recovery labs across 50,000 real cases gave me a very different perspective on what resilience actually looks like. They explain why so many so-called “air-gapped” or “immutable” backups still depend on identities, APIs, and...
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3557: MythWorx Explains Why Reasoning Matters More Than AI Scale
Tech Talks Daily
What happens when the AI race stops being about size and starts being about sense? In this episode of Tech Talks Daily, I sit down with Wade Myers from MythWorx, a company operating quietly while questioning some of the loudest assumptions in artificial intelligence right now. We recorded this conversation during the noise of CES week, when headlines were full of bigger models, more parameters, and ever-growing GPU demand. But instead of chasing scale, this discussion goes in the opposite direction and asks whether brute force intelligence is already running out of road. Wade brings a...
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3556: How Illumio Is Helping Leaders Rethink Cybersecurity for a World Where Attacks Keep Happening
Tech Talks Daily
What happens when we finally admit that stopping every cyberattack was never realistic in the first place? That is the thread running through this conversation, recorded at the start of the year when reflection tends to be more honest and the noise dial is turned down a little. I was joined by returning guest Raghu Nandakumara from Illumio, nearly three years after our last discussion, to pick up a question that has aged far too well. How do organizations talk about cybersecurity value when breaches keep happening anyway? This episode is less about shiny tools and more about uncomfortable...
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3555: Immersive on Why Incident Response Plans Break Down in Reality
Tech Talks Daily
What really happens inside an organization when a cyber incident hits and the neat incident response plan starts to fall apart? That question sat at the heart of my return conversation with Max Vetter, VP of Cyber at Immersive. It has been a big year for breaches, public fallout, and eye-watering financial losses, and this episode goes beyond headlines to examine what cyber crisis management actually looks like when pressure, uncertainty, and human behavior collide. Max brings a rare perspective shaped by years in law enforcement, intelligence work, and hands-on cyber defense, and he is...
info_outlineWhat happens to patient care when hospital systems suddenly go dark and clinicians are forced back to pen and paper in the middle of a crisis?
In this episode of the Tech Talks Daily Podcast, I speak with Chao Cheng-Shorland, Co-founder and CEO of ShelterZoom, about a problem that many healthcare leaders still underestimate until it is too late. As ransomware attacks, cloud outages, and system failures become more frequent, electronic health record downtime has shifted from a rare incident to a recurring operational risk with real consequences for patient safety, staff wellbeing, and hospital finances.
Chao explains why traditional disaster recovery plans fall short in live clinical environments and why returning to paper workflows is no longer viable for modern healthcare teams. We discuss how EHR downtime can stretch from hours into weeks, how reimbursement delays and cash flow pressure compound the damage, and why younger clinicians are often unprepared for manual processes they were never trained to use. The conversation also explores the mindset shift now taking place among CIOs and CISOs, as resilience moves from a compliance checkbox to a survival requirement.
At the heart of the discussion is ShelterZoom’s SpareTire platform and the thinking behind treating uninterrupted access to clinical data as a baseline rather than a backup. Chao shares how the idea emerged directly from hospital conversations, why an external, always-available system is essential during cyber incidents, and how ShelterZoom’s tokenization roots shaped a design focused on security without disruption. We also look at how rising AI adoption is changing the threat landscape and why many healthcare organizations are reordering priorities to secure continuity before rolling out new AI initiatives.
As we look toward 2026, this episode offers a grounded view of how healthcare organizations must rethink downtime tolerance, data governance, and operational readiness in a world where digital outages can quickly become clinical emergencies. If downtime is now inevitable rather than hypothetical, what does real resilience look like for hospitals, and are healthcare leaders moving fast enough to protect patients when systems fail?
Useful Links
- Connect with Chao Cheng-Shorland
- Learn more about ShelterZoom